Hotel Indigo - Galapagos by IHG

Hotels
•
Hotel Indigo
9.6 (122 reviews)
Isabela y Charles Darwin Manzana 40 , Puerto Baquerizo Moreno , EC

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Beachfront location with sea lion viewing
Outstanding, attentive staff (named staff praised)
Clean, modern and comfortable rooms
Excellent restaurant and breakfast
Great sunset and rooftop views; central to tours and docks
Cons:
Perceived as overpriced / value-for-money concerns
Pool/jacuzzi repairs reported during some stays
Occasional menu/item unavailability (e.g., lobster not available)

Categories

Cleanliness
9.8
Multiple reviews explicitly call the hotel 'super clean' and note modern, well-kept rooms.
Service
10
Service is repeatedly praised as attentive and first-class; staff (Skarlet, Juan Carlos) helped with a lost dive bag and are described as very pleasant and helpful.
Location
10
Repeatedly noted as beachfront, ideal for viewing sea lions, close to docks, shops and tour meeting points with excellent sunset views.
Room Quality
9.8
Rooms described as comfortable, modern and luxurious with comfortable beds and quiet accommodations.
Amenities
9
Strong amenities including a notable restaurant, breakfast, and rooftop views; some guests reported pool/jacuzzi repairs during their stay.
Value for Money
8.6
Mixed sentiment: overall excellent experience but a recurring comment that the hotel feels overpriced (one review called it 3-star for 4-star prices).
Food and Beverage
9.6
Food and restaurant receive high praise (incredible menu, excellent service, good breakfast), with only a minor note about unavailable lobster on one visit.
Overall Experience
10
Multiple reviewers describe exceptional stays, highly recommend the hotel, and express intent to return; overall sentiment is overwhelmingly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Amenities
Hotel Indigo - Galapagos offers an array of upscale amenities including an outdoor swimming pool, fitness centre, terrace, and a restaurant. Guests can unwind by the pool, stay active in the fitness centre, or enjoy a delicious meal at the on-site restaurant.

Convenient Services
This hotel provides top-notch services for guests' comfort and convenience. With a 24-hour front desk, shuttle service, room service, and free WiFi, your needs are always met promptly and efficiently.

Business and Relaxation
Whether you're traveling for work or leisure, Hotel Indigo - Galapagos caters to all. Take advantage of the on-site business centre for your work needs, or relax in the hot tub after a day of exploring the nearby attractions.

Book your stay at Hotel Indigo - Galapagos now for a perfect blend of luxury and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SCY

Location

Property Video

Guest Reviews

9.6
Based on 122 reviews
Cleanliness: 9.8
Service: 10
Location: 10
Room Quality: 9.8
Amenities: 9
Value for Money: 8.6
Food and Beverage: 9.6
Overall Experience: 10
S
SEBASTIAN • couple • co
10
Excelente opción
Pros:

Habitaciones cómodas, al frente de la playa, cercano a los puntos de encuentro de los tours. Puedes ver leones marinos al frente del hotel.

2026-10-16 • via Nuitee
L
Luc • couple • lu
9
2026-09-15 • via Nuitee
H
Hernan • couple • us
10
2026-09-08 • via Nuitee
C
CAROLINE • family_with_children • co
10
El mejor alojamiento en san Cristobal
Pros:

Las fotos y las palabras no alcanzan para describir este alojamiento. Supero todas las expectativas, su ubicacion, la atención del personal, la habitación, el desayuno! El restaurante con su menu de lunch y cena increibles!

Cons:

Todo estuvo espectacular ! Quizas como por anotar algo, justo nos ibamos al día siguiente de haber empezado la temporada de langosta de Galapagos, nos hubiera encantado poderla probar en su restaurante pero no tenían, sin embargo el mismo personal nos recomendo un restaurante cerca y nos fue muy bien. Reiteramos este es un alojamientpo 10/10

2026-09-01 • via Nuitee
G
gracia • family_with_children • de
10
Perfekt!
Pros:

Super Lage, schönes modernes, sauberes Zimmer! Tolles Frühstück!

2026-08-29 • via Nuitee
T
thejosefre • Couples • Guayaquil, Guayas Province
10
Best stay
Pros:

Everything was amazing. The service at the restaurant was excellent, and the rooms were luxurious. I will definitely be coming back. Highly recommended!

2026-07-17 • via Tripadvisor
M
melissaaO1055AB • Friends getaway • Santa Monica, California
10
Fabulous stay!
Pros:

We had an exceptional stay at the Hotel Indigo Galapagos. We stayed there one night before heading off to dive on a liveaboard. Unfortunately the airline lost my dive bag. I was so distraught and couldn’t reach anyone at the airline to help. Thankfully Skarlet, a front desk manager knew a friend at the airline and they were able to get the scuba bag to me just in time! Juan Carlos, Skarlet and all the staff have been so pleasant and attentive.

The hotel is beautiful and super clean. The beds are comfortable. I was really impressed. We will definitely stay here again!

2026-07-12 • via Tripadvisor
G
Gina • family_with_children • us
8
Nice hotel, come with fair expectations
Pros:

Location is nice, and I’m told this is the nicest hotel in town. Breakfast was good, especially with an espresso. Repairs on the pool and jacuzzi were being done in the middle of the day - I can appreciate how hard it must be to keep things in good condition on a small island. There aren’t too many alternate options but I would only book this hotel again if I could get a much better rate. Fellow travelers talked about great basic hotels for a fraction of the cost.

Cons:

I thought it was way over priced for what it is. I would call it a 3 star hotel for 4 star prices. It is clean and had most of what we needed. Breakfast was good, our room was quiet but there was nothing special or extraordinary about it.

2026-07-10 • via Nuitee
P
Pioneer781070 • Family • Knoxville, Tennessee
10
High Service and Sea Lions!
Pros:

A beautiful site overlooking Playa del Oro beach, which is the best site to view playful sea lions in a semi-natural environment. That alone provides hours of entertainment. But it’s the first class service that really makes things shine. Attentive and friendly. Hits well above its weight. The restaurant is truly amazing with fresh food and first class service. The sunset views are second to none.
Make sure to take a stroll up and down the oceanfront path (right out the front) to nearby shopping, great eats, and docks that give access to water taxis and day long inter- island cruises. For the more adventurous don’t forget to devote an early morning hike to the Botanical Gardens on the edge of town nearest the hotel. Great snorkeling and tremendous views of both the town and grand vistas making your Galápagos visit a memorable one!
Try to get rooms in the front of the hotel. Best both for the sea lions and sunsets! However, you can go to the rooftop for some amazing views no matter where your room is.

2026-07-07 • via Tripadvisor
M
Maria • extended_group • us
3
2026-07-06 • via Nuitee
E
emansouri • Family • Tallahassee, Florida
10
Exceeded Expectations
Pros:

This is a very nice, clean, conveniently located hotel. I took my 16-year old twins here for 4 nights for an end of school year celebration and we stayed in the Kicker Rock suite which was very spacious, comfortable, and offered a panoramic view of the beautiful environment around the hotel. The food was very good and the staff at the hotel were very conscientious and friendly. The hotel felt much more like a boutique hotel than a chain. The hotel is conveniently located walking distance from shops, restaurants, and hiking trails. The staff at the hotel were friendly and accommodating.

2026-06-12 • via Tripadvisor
E
E9241ONsimonl • Couples
10
A beautiful tranquill setting
Pros:

Excellent hotel in the heart of the Galapagos, with attentive staff and great food

2026-06-06 • via Tripadvisor
A
asiatrotters • Couples • Joplin, Missouri
10
Outstanding
Pros:

We absolutely loved our time at the Indigo in San Cristobal. The front desk staff, especially Bruce, made us feel very welcomed and was attentive to every detail. He even arranged for a special dessert and drink for our anniversary!

We ate at the restaurant several times and the food was always outstanding. Stewart and Josbert took great care of us and made sure that all of our food and beverage were made to our liking. There are many place to eat in San Cristobal, but Darwin’s Secret was by far and away the best and served excellent cocktails.

This was exactly the place we needed after being out exploring all day. The bed was SO COMFORTABLE! The shower was nice and strong, and the housekeeping attended to replenishing and tidying up thoroughly each day. I also appreciated the location of the hotel. You can easily sit and be entertained by the sea lions, and there’s no motor vehicle traffic allowed on the sea-facing area of the hotel. All in all, we had an excellent stay and highly recommend this place to anyone!

2026-06-02 • via Tripadvisor
M
marciliof187 • Couples
8
Great stay
Pros:

Lovely hotel in San Cristobal. Staff is friendly and helpful, big shoutout to Bruce at the reception. Swimming area is lovely and you get to see an amazing sunset

2026-05-30 • via Tripadvisor
H
Hexanik • Family
10
Great location. Wonderful views. Nice pool and hot tub. Clean rooms.
Pros:

Amazing location. Views of a charming sea lion beach directly from your balconies. Short walking distance to a dozen nice restaurants.

2026-05-28 • via Tripadvisor
J
Jose Luis • solo_traveller • ec
10
Pros:

Excelente ubicacion

2026-05-26 • via Nuitee
E
emilyz728 • Couples
10
Great place to stay
Pros:

Lovely hotel, very friendly staff and helpful to book any tours etc. great location, beautiful sunsets. Highly recommend

2026-05-20 • via Tripadvisor
K
K9394KDjosep • Family • Lima, Lima Region
10
Lovely hotel and great location
Pros:

I believe this is the best hotel in the island. Great food, location and accomodations.

2026-05-18 • via Tripadvisor
C
C2896VZclairem • Family
10
Comfortable
Pros:

Very clean and modern. Beds were super comfy and could crank the AC in the room. Concierge helped us arrange late check out so we could transition seamlessly to the next step of our trip. Shoutout Bruce B!

2026-05-12 • via Tripadvisor
R
R2757MKdianar • Couples
10
Amazing!
Pros:

Everything was amazing! The cleanliness, the customer service, and the food were all excellent. The hotel is also in a perfect location, right in front of the ocean and in the town center, so you can easily walk around and explore. I highly recommend this hotel for your next trip, no doubt!

2026-05-09 • via Tripadvisor