Amari SPICE Penang

Hotels
Amari
8.9 (2227 reviews)
2, Persiaran Mahsuri , Bayan Lepas , my

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great service
Modern hotel amenities
Cons:
Cleanliness issues
Some food quality concerns

Categories

Cleanliness
7.86
Room not very clean, hairs on the floor, pillows with an oily smell.
Service
9.83
Friendly staff, great service experiences, especially noted for Mr Azlin.
Location
9.37
Excellent location, convenient for parking.
Room Quality
8.82
Spacious and comfortable room, good amenities.
Amenities
9.35
Modern furnishings, good parking system, and additional facilities.
Value for Money
8.31
Budget accommodation with some expected compromises.
Food and Beverage
8.36
Breakfast varied, but some dishes lacked quality in taste.
Overall Experience
9.33
Memorable stay with excellent service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:33

Property Description

Luxurious Accommodation: Enjoy 5-star comfort with amenities such as air conditioning, flat-screen TV, and a private bathroom.

Dining Options: Indulge in a variety of buffet and halal breakfast options and savor local, Asian, and international cuisine at the hotel's restaurant.

Convenient Location: Located just 4 km from Penang International Airport, with Queensbay Mall and Penang Hill within easy reach.

Book your stay at Amari SPICE Penang now to experience luxury and convenience at its best.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Hotel is launching soft opening and some outlets and facilities may not be available during your stay. Please contact the hotel for more info.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

8.9
Based on 2227 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 9.35
Value for Money: 8.31
Food and Beverage: 8.36
Overall Experience: 9.33
K
Ken Son extended_group my
3
Poor experience with the bed quality
Pros:

the breakfast is excellent, location is good if you attending event at SPICE

Cons:

We booked 2 rooms at Amari SPICE and unfortunately, the beds in both rooms were extremely soft. It felt like the mattresses had already gone past their usable lifespan, especially with the springs no longer providing proper support.

After staying for 3 nights, I ended up having back pain, which really affected my overall experience and comfort during the stay.

For a hotel of this standard, I expected much better mattress quality. I strongly suggest the management inspect and consider replacing these mattresses, as a good night's sleep is one of the most important things guests expect from a hotel.

2026-08-14 via Nuitee
N
Nur extended_group my
9
2026-08-13 via Nuitee
A
April Coleen couple my
9
2026-08-10 via Nuitee
N
Nik Nor Ruzaini couple my
10
A short stay at the best hotel
Pros:

Location

Cons:

Nothing

2026-08-10 via Nuitee
R
Rohaya couple my
10
Pros:

So clean and have a good smell ..will come back..

2026-08-09 via Nuitee
T
Tsz Ho solo_traveller hk
10
2026-08-09 via Nuitee
I
Idayu couple my
9
Good ambience & easy access to the spice arena
Pros:

Very pleasant & posh hotel

2026-08-08 via Nuitee
M
Mazlina couple bn
8
Helpful staff and it was super quiet from noise pollution which was very relaxing.
Pros:

Enjoyable and comfortable. We arrived around 1am and we were greeted with a huge smile, checked in was easy and our room was clean, we also had some nutmeg candies in the room. The bed and pillows were comfortable and the interior design in the hotel was too notch. Breakfast buffet was endless with varieties of cuisines.

Cons:

Far from shopping mall but convenient for visiting families living nearby.

2026-08-05 via Nuitee
D
DALJIT SINGH couple my
6
Pros:

NICE GYM

Cons:

Street noise can be heard up on the 17 floor which was the room I stayed in

2026-08-04 via Nuitee
Y
Yen Yee couple my
7
2026-07-25 via Nuitee
M
Mohammed Munir couple my
8
2026-07-24 via Nuitee
M
Moh Huat couple my
8
2026-07-23 via Nuitee
J
Josephine family_with_children sg
8
2026-07-21 via Nuitee
A
arahiman Business
10
Awesome
Pros:

Thank you very much for your hospitality throughout my stay. I would also like to take a moment to especially thank Mr. Rayme for his kindness, professionalism, and the effort he made to manage the service recovery.
His experience in the hotel industry was clearly reflected in the way he handled the situation. His personal attention and genuine concern made a significant difference to my overall experience and helped turn the stay into a much more positive one.

2026-07-20 via Tripadvisor
F
Frank KL solo_traveller my
8
Pros:

Breakfast

Cons:

Location is far from the town

2026-07-19 via Nuitee
C
chan couple my
3
Uncomfortable for sleep
Pros:

Convenient

Cons:

The bed very bad

2026-07-19 via Nuitee
H
Husna Samsudin solo_traveller my
9
Pros:

All.. so far so good.. starting from staff till environment, facilities, bedroom nice and clean..

The staff took immediately action when got complaint about toilet leacking..

Cons:

Nothing..

2026-07-18 via Nuitee
G
GlobeTrotting143657 Business
10
Great hospitality for a short work trip
Pros:

Smooth and efficient check-in experience with a higher floor room and it was clean and nice smelling too. Inconsiderate room users slamming their hotel room doors shut was a nuisance and peace wrecker, otherwise everything's perfect. Thank you!!

2026-07-16 via Tripadvisor
Y
ykhppc Business Singapore
8
Good stay but some inconsiderate lot just had to spoil it
Pros:

Most part of my stay was great with the ever-friendly and helpful staff, nice room setup and shower facilities. Only my last night was marred by some inconsiderate idiots shouting and screaming in the middle of the night watching the World Cup. I can hear clearly a group of idiots congregating in a nearby room trying to wake the whole hotel up from 3am to 5am. Not sure if the hotel can do anything about it but this was really a bad start to another working day for the rest of us.
The breakfast seemed to be not as great during my first stay about a year ago and some days most dishes on offer were spicy; the Indian cuisine, the Nasi Lemak that never failed to be served and then Tom Yum Souo noodles. Perhaps the hotel can take consideration that not all guests are inclined towards spicy food and offer some non-spicy ones. The egg station as usual has a long queue as the day passed but those were really delicious as it was made a la minute.
Overall a rather satisfying stay other than the last night marred by some inconsiderate idiots.

2026-07-15 via Tripadvisor
N
Norhaira extended_group my
10
One of the best hotels we’ve stayed at—everything exceeded our expectations.
Pros:

We had an excellent stay at Amari SPICE Penang. The hotel is modern, clean, and beautifully designed.
The staff were exceptionally friendly, courteous, and attentive, always greeting us with a smile and providing excellent service throughout our stay. The breakfast buffet offered a great variety of delicious local and international dishes, and everything was fresh and well prepared. Overall, Amari SPICE Penang exceeded our expectations.
The outstanding hospitality, comfortable accommodation, and excellent facilities made our stay truly memorable. We would definitely stay here again and highly recommend it to anyone visiting Penang.

Cons:

None

2026-07-13 via Nuitee