The Social Hub Madrid

Hotels
8.8 (5812 reviews)
28 Cuesta de San Vicente , Madrid , es

Facilities

Nightclub
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Inconsistent cleanliness
Room temperature issues

Categories

Cleanliness
8.38
There were mentions of cleanliness standards varying and some rooms not being cleaned properly.
Service
9.85
The staff was consistently described as warm, friendly, and helpful.
Location
9.39
Convenient location near transportation and attractions, highly praised across multiple reviews.
Room Quality
7.84
Some rooms were too cold and small, affecting the overall comfort.
Amenities
8.87
The hotel offers good amenities, but some guests noted areas for improvement.
Value for Money
8.33
Value perceived as inconsistent due to mixed reviews about the experience relative to cost.
Food and Beverage
8.88
Breakfast options were generally enjoyed, though service at times could slow down.
Overall Experience
8.85
Overall enjoyment of the stay with some noted reservations about specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:09

Property Description

Luxurious Amenities
The Social Hub Madrid offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a bar. Enjoy the comfort of air conditioning, flat-screen TVs, and private bathrooms in every room.

Culinary Delights
Indulge in Spanish, local, and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

Convenient Location
Located near Plaza de España Metro Station, this hotel is in close proximity to popular attractions such as the Royal Palace of Madrid, Temple of Debod, and Gran Via. Explore the city with ease and make the most of your stay at The Social Hub Madrid.

Book your stay now at The Social Hub Madrid for a memorable experience in Madrid.

Important information:

When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5812 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
B
Bakar couple ge
9
2026-05-30 via Nuitee
P
Patricia couple gb
10
Excellent, especially very helpful and friendly staff
2026-05-30 via Nuitee
B
Bernardo couple pe
9
Excelente
Pros:

La atención del personal

Cons:

no tuvimos acceso a la piscina

2026-05-29 via Nuitee
I
Isik family_with_children dk
10
excellent!
Pros:

We travelled to Madrid to celebrate my son’s birthday, and the hotel made the whole experience truly special for him. From the moment we arrived, the staff were incredibly warm, attentive, and helpful, making us feel very welcome. Breakfast was excellent, the facilities were very good and everything was very family and kid friendly. It was the perfect place for a relaxing and memorable trip for him. Great location and easy access. Supermarket / kiosk are around the corner.
A big thank you to the wonderful team for making our visit so enjoyable. We will definitely stay here again.

Cons:

nothing! all was great.

2026-05-29 via Nuitee
S
Szu-Bei solo_traveller de
8
Pros:

Nice interior and atmosphere. Convenient and quiet location. Comfortable beds and friendly staff.

Cons:

Unreasonable front desk logistics / resource planning, which resulted in very slow check-in and check-out/retrieving luggage process.

2026-05-28 via Nuitee
W
Will couple gb
8
Good vibes and clean room
Pros:

Social Hub was lively but not loud and the room was clean and big. We enjoyed the rooftop bar and ping pong table! Also near the metro so easy to get into the city centre.

Cons:

Location wasn’t bad but note that it is a 30 minute walk/15 metro ride into the centre

2026-05-28 via Nuitee
H
Héloïse couple fr
7
Pros:

Prestations de l’hôtel avec le rooftop, le service et la piscine

Cons:

Les salles de bain etaient un peu sales, la prestation de l’hôtel était correct mais ne correspond pas à un 4 étoiles (chambre pas faite une fois, murs pas insonorisés, mauvaise vue de la chambre: nous étions à 1m d’un immeuble désaffecté)

2026-05-28 via Nuitee
A
apelbaum couple il
10
2026-05-28 via Nuitee
S
Santana Arbelo solo_traveller es
9
2026-05-27 via Nuitee
I
Ineke extended_group nl
9
Heel fijn!
Pros:

Het hotel heeft een relaxte sfeer, je kunt overal even zitten of zelfs werken.
De rooftopbar en het zwembad zijn een hele leuke toevoeging. De locatie is fantastisch: vlakbij metro Principe Pio en het paleis.

Cons:

De prijs van het ontbijt: als je niet van tevoren gereserveerd had was het ontbijtbuffet 23 euro. Dat is echt teveel.
Je kunt wel aan de bar een koffie met een croissantje nemen.

2026-05-27 via Nuitee
R
Rafael solo_traveller es
7
Concepto interesante, pero insuficiente para el precio.
Pros:

Dimensiones de habitación, personal y desayuno

Cons:

Climatización muy ruidosa, baños ruidoso (de vecinos) y TV no smart sin posibilidad de conectarte a plataformas de streaming

2026-05-26 via Nuitee
A
Aneta solo_traveller cz
10
Pros:

Velmi příjemný a vstřícný personál, velmi nápomocený, který závadu na zámku u pokoje ihned vyřešil.
Pokoj byl čistý, krásně a moderně vybavený. Rychlý internet byl samozřejmostí.

Cons:

--

2026-05-26 via Nuitee
S
Sokolikj solo_traveller mk
10
2026-05-26 via Nuitee
G
Gabor couple ch
9
Would stay here again👍🏻
Pros:

The staff really stood out – every employee we met was extremely friendly, helpful, and proactive. They even followed up on things, including staff members we hadn’t directly interacted with before.

We also ate at the restaurant twice, and the food was outstanding. I honestly can’t remember ever eating this well in a hotel restaurant. The waiters knew the menu inside out, which made the experience even better. The rooftop bar was also great, with excellent drinks and a very nice atmosphere. Overall, the location of the hotel is actually very good.

Cons:

The room design was not very practical. It was very dark, and there were many individual lamps that all had to be switched on separately, which made the lighting a bit inconvenient.

The doors were also quite noisy, and you could clearly hear other guests opening and closing their doors. After the first night we changed rooms, which was an improvement. In general, some maintenance aspects could be improved to match the otherwise high standard of the hotel.

2026-05-26 via Nuitee
V
Voltzok couple il
8
2026-05-25 via Nuitee
N
Nicole couple nl
9
Fantastische plek met heerlijke vibe
Pros:

Heerlijke vibe

Cons:

Niks

2026-05-25 via Nuitee
D
Dani family_with_children at
8
2026-05-25 via Nuitee
J
Joy extended_group re
10
Un personnel aux petits soins
Pros:

Personnel particulièrement serviable et sympathique!

2026-05-24 via Nuitee
E
Ebony couple au
7
2026-05-24 via Nuitee
C
Chiara couple it
5
Pros:

gli spazi comuni

Cons:

la camera in scantinato

2026-05-23 via Nuitee