The Social Hub Madrid

Hotels
8.8 (5879 reviews)
28 Cuesta de San Vicente , Madrid , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Inconsistent cleanliness
Room temperature issues

Categories

Cleanliness
8.38
There were mentions of cleanliness standards varying and some rooms not being cleaned properly.
Service
9.85
The staff was consistently described as warm, friendly, and helpful.
Location
9.39
Convenient location near transportation and attractions, highly praised across multiple reviews.
Room Quality
7.84
Some rooms were too cold and small, affecting the overall comfort.
Amenities
8.87
The hotel offers good amenities, but some guests noted areas for improvement.
Value for Money
8.33
Value perceived as inconsistent due to mixed reviews about the experience relative to cost.
Food and Beverage
8.88
Breakfast options were generally enjoyed, though service at times could slow down.
Overall Experience
8.85
Overall enjoyment of the stay with some noted reservations about specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:09

Property Description

Luxurious Amenities
The Social Hub Madrid offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a bar. Enjoy the comfort of air conditioning, flat-screen TVs, and private bathrooms in every room.

Culinary Delights
Indulge in Spanish, local, and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

Convenient Location
Located near Plaza de España Metro Station, this hotel is in close proximity to popular attractions such as the Royal Palace of Madrid, Temple of Debod, and Gran Via. Explore the city with ease and make the most of your stay at The Social Hub Madrid.

Book your stay now at The Social Hub Madrid for a memorable experience in Madrid.

Important information:

When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 5879 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
M
Muñoz Pascual solo_traveller es
10
2026-06-20 via Nuitee
S
Sheila couple es
9
2026-06-20 via Nuitee
M
Molinkwantes couple fr
9
2026-06-19 via Nuitee
G
Giuseppe couple de
8
Recommended for the central location and nice rooftop swimming pool
Pros:

Appreciated the swimming pool and central location. The staff was very helpful as well.

Cons:

We got a room on the ground floor, which was overall very dark. When we entered the room on day 1, it smelled like an old damp rug, but the smell went away after running the AC for a couple of hours.

2026-06-18 via Nuitee
I
Ion couple ch
8
2026-06-18 via Nuitee
J
Jacopo couple it
10
Sono stato benissimo da consigliare e ritornare
Pros:

Posizione ottima e pulitissima

2026-06-17 via Nuitee
J
jude couple fr
9
2026-06-17 via Nuitee
R
Rosa Nikita Nunes solo_traveller za
10
2026-06-16 via Nuitee
A
ANA BELÉN couple es
8
Excelente.
Pros:

Cómodo y céntrico.

Cons:

Precio un poco elevado.

2026-06-16 via Nuitee
M
Maria Cristina couple pe
6
Ni fu ni fa
Pros:

La ubicación

Cons:

Lo difícil que fue ubicar mi habitación, es como un laberinto y no hay nada que te indique bien como llegar. Los trabajadores no saben explicarlo tampoco.

2026-06-16 via Nuitee
B
Bellott couple bo
9
2026-06-15 via Nuitee
M
Maha solo_traveller es
10
Magnifique
Pros:

Todo es un hotel súper completo y cerca de todo. Me gustó mucho calidad precio excelente

2026-06-15 via Nuitee
F
Freia couple dk
10
Pros:

Beliggenheden, det venlige personale og faciliteterne.

2026-06-15 via Nuitee
D
Danielle couple nl
10
Top
Pros:

Alle faciliteiten zoals de rooftop bar. Het zwembadje. De koffie bar.
Locatie is ook uitstekend
Zeer behulpzaam personeel

Cons:

Dat je niet naar buiten kon kijken vanuit je kamer. En er geen screen was om het donkerder te maken

2026-06-14 via Nuitee
J
Julieta couple es
9
Te sentirás parte del social hub
Pros:

La ubicación ideal, disponía de actividades dentro del hotel, el desayuno te permitía comer sano con muchísimas opciones, gimnasio, piscina. La decoración y la distribución de los espacios está muy bien pensada.
Todos los trabajadores súper amables, atentos y dispuestos a ayudar.

Cons:

El check in un poco lento. Me había llegado un mensaje diciendo que no harían papeleo, sino que simplemente ingresaría con un QR el cual nunca llegó. Al presentar tarjeta de residencia, me pidieron pasaporte, el problema no es que lo pidan, sino que en ningún momento de la reserva se aclaraba como condición para identificarme, suerte tenía una foto. Creo que al menos se debe aclarar que se solicitará tal documentación para tenerlo presente o simplemente hacer el check in automático como se “vendía”. Sin embargo, Andrea fue muy amable en explicarme y completar mi check in (aunque tuvo que ver mi inconformidad con este tema).

2026-06-14 via Nuitee
O
ori solo_traveller il
10
Pros:

staff super helpful and friendly, good breakfast, comfortable in any way we could expect

Cons:

we loved it it was great for recovering from a get leg with the kids . it's a bit pricey though

2026-06-13 via Nuitee
D
deleberghe couple fr
9
Pros:

Buffet très bon et varié, roof top petit mais sympa, personnel agréable

Cons:

MOJITOS pas terrible du tout

2026-06-12 via Nuitee
A
Alain extended_group lb
6
The location was wonderful, and the overall atmosphere made the stay feel very special.
Pros:

The vibes, ambiance, and surrounding environment were welcoming, beautiful, and relaxing from the moment we arrived.

The staff were also very kind, friendly, and helpful, which added a lot to the positive experience. Their hospitality made us feel comfortable and well taken care of throughout our stay.

Cons:

Only two concerns regarding our stay:

- During the first night, we found stains on the bed sheets, possibly blood stains. While the sheets may have been washed, they were clearly not properly clean, which was disappointing and below our expectations.

- There is a very loud noise coming from the pipes or walls every few hours. This is especially disturbing at night, as it wakes us up while sleeping and sounds like someone knocking heavily on the door. The noise is frightening and has affected our comfort during the stay.

2026-06-12 via Nuitee
J
Julia extended_group at
8
Nice lnternational Atmosphere
Pros:

Super Lage und feines Entré zum Sitzen, Treffen und Aufhalten.

Cons:

Bißchen ein Feeling von Studentenheim. Lautes Programm am Vormittag im Innenhof. Preis/Leistung war ok aufrgrund der Events...aber nicht unbedingt gegeben.

2026-06-12 via Nuitee
W
W3828TAnickb NONE
10
Great stay in every aspect
Pros:

Relaxed hotel with great facilities and location. Hotel team were all amazing and the rooftop pool a welcome facility in the summer heat. Perfect location next to the palace.

2026-06-11 via Tripadvisor