The Social Hub Madrid

Hotels
8.8 (6168 reviews)
28 Cuesta de San Vicente , Madrid , ES

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food options
Cons:
Inconsistent cleanliness
Room temperature issues

Categories

Cleanliness
8.38
There were mentions of cleanliness standards varying and some rooms not being cleaned properly.
Service
9.85
The staff was consistently described as warm, friendly, and helpful.
Location
9.39
Convenient location near transportation and attractions, highly praised across multiple reviews.
Room Quality
7.84
Some rooms were too cold and small, affecting the overall comfort.
Amenities
8.87
The hotel offers good amenities, but some guests noted areas for improvement.
Value for Money
8.33
Value perceived as inconsistent due to mixed reviews about the experience relative to cost.
Food and Beverage
8.88
Breakfast options were generally enjoyed, though service at times could slow down.
Overall Experience
8.85
Overall enjoyment of the stay with some noted reservations about specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:09

Property Description

Luxurious Amenities
The Social Hub Madrid offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and a bar. Enjoy the comfort of air conditioning, flat-screen TVs, and private bathrooms in every room.

Culinary Delights
Indulge in Spanish, local, and international cuisine at the on-site restaurant. Special dietary needs are catered to with vegetarian, vegan, and gluten-free options available.

Convenient Location
Located near Plaza de España Metro Station, this hotel is in close proximity to popular attractions such as the Royal Palace of Madrid, Temple of Debod, and Gran Via. Explore the city with ease and make the most of your stay at The Social Hub Madrid.

Book your stay now at The Social Hub Madrid for a memorable experience in Madrid.

Important information:

When booking more than 9 rooms or more than 18 people, or more than 5 rooms for stays exceeding 7 nights, different policies and additional supplements will apply. The hotel will contact you directly to communicate the applicable policies.

Please note: a €50 pre-authorization will be placed on your card at check-in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 6168 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
J
Jose Antonio • solo_traveller • ie
10
2026-09-19 • via Nuitee
D
Daria • couple • ch
9
2026-09-19 • via Nuitee
S
Sarah Nohelia • couple • de
10
2026-09-19 • via Nuitee
J
Jordi • couple • es
8
2026-09-18 • via Nuitee
A
Anja • couple • de
10
2026-09-18 • via Nuitee
R
Richard • couple • de
10
2026-09-17 • via Nuitee
G
Guy • couple • gb
10
Pros:

Location was fantastic if you want walking distance to Madrid centre

Cons:

Nothing - all good

2026-09-15 • via Nuitee
S
Saborio • solo_traveller • gt
10
2026-09-15 • via Nuitee
M
Mrad • solo_traveller • cy
10
2026-09-14 • via Nuitee
N
Noel • solo_traveller • us
9
Pros:

Location was good for the palace and gardens

2026-09-14 • via Nuitee
J
Juan • solo_traveller • es
9
2026-09-14 • via Nuitee
J
Judit • solo_traveller • es
9
2026-09-14 • via Nuitee
T
Tamsyn • solo_traveller • au
3
The most expensive youth hostel you will ever stay in masking as a hotel
Pros:

The staff and the facilites were great

Cons:

This was like an incredibly expensive youth hostel, the rooms were so basic, Dark little holes I litteraly had to walk around with a torch, the lights didn't work properly, neither did the aircon, the working spaces were great, but next time I'll stay somewhere else and just go work int he open cafe, this was rediculously expensive for what it was in the rooms. I didn't like it at all.

2026-09-14 • via Nuitee
N
Nacho Casas • solo_traveller • es
9
Mi parada obligada cuando voy a Madrid
Pros:

El desayuno siempre se lleva los aplausos!. la estadía como nos tiene acostumbrados, con habitaciones autosuficientes, limpias y un ambiente muy muy agradable.

Cons:

Todo bien!

2026-09-13 • via Nuitee
P
Pete • couple • us
8
Would Stay There Again
Pros:

The location was great for us - it's right by the Palace and perhaps a 20 minute walk to Central Madrid. We walked all the way across town and back. The facility was fresh, clean, well managed with friendly service - highly recommended. Even the parking lot (car park) was great -- you can actually maneuver in the garage, a rarity in many parts of Europe.

Cons:

We have no complaints.

2026-09-13 • via Nuitee
F
FloBelge • solo_traveller • be
8
Pros:

Amenagenents

Cons:

Rapport qualité prix

2026-09-13 • via Nuitee
L
Løvaas • couple • no
7
2026-09-12 • via Nuitee
K
Kim • solo_traveller • nl
8
2026-09-12 • via Nuitee
A
antonella • solo_traveller • ch
9
2026-09-11 • via Nuitee
G
Gropelli • family_with_children • it
7
A good experience
Pros:

I appreciated the hotel's location near a big street but also very near the centre Plaza de Espana and Palazzo Reale, the very friendly and helpful reception staff, and the modern, youthful atmosphere. The mattress was very comfortable. I think it offers good value for money.

Cons:

On the other hand my room was excessively dark with very dim lighting. Being located on the ground floor, we were unable to keep the curtains open due to the pedestrian walkway outside. The cleaning service requires improvement regarding both its organization (cleaning at 4 PM when guests return to rest is highly inconvenient) and the staff's politeness and availability.

2026-09-11 • via Nuitee