The Social Hub Madrid 4 star

Hotels
8.8 (2112 reviews)
26 Cuesta de San Vicente , Madrid , es

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Nice room size
Cons:
Overpriced meals
Dark rooms
Cleaning inconsistency

Categories

Cleanliness
8.16
Mixed reviews; some found the room clean, others noted dust and not impeccable cleanliness.
Service
9.63
Generally positive, with mentions of friendly and professional staff.
Location
9.67
Central location with good access to public transport; regarded as an advantage.
Room Quality
8.12
Reviews noted dark rooms and issues with lighting.
Amenities
9.15
Good amenities mentioned, though some noted lack of details or minor inconveniences.
Value for Money
7.61
General consensus of overpriced for what is offered, especially related to breakfast and services.
Food and Beverage
8.66
Positive feedback on breakfast but criticized as overpriced.
Overall Experience
9.43
Several guests expressed a desire to return, indicating a generally positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 00:59

Property Description

Luxurious Amenities
The Social Hub Madrid 4 star offers a range of luxurious amenities including a seasonal outdoor swimming pool, fitness centre, and shared lounge. Guests can enjoy the convenience of private parking and free WiFi throughout the property.

Culinary Delights
Indulge in a culinary journey at the hotel's restaurant, serving Spanish, local, and international cuisine. With options for vegetarian, vegan, and gluten-free diets, there's something to satisfy every palate.

Prime Location
Situated just 600 metres from Plaza de España Metro Station, The Social Hub Madrid 4 star provides easy access to popular attractions such as the Royal Palace of Madrid and Gran Via. Explore the city with ease and return to comfort at this stylish hotel.

Experience luxury and convenience at The Social Hub Madrid 4 star. Book your stay now for an unforgettable experience in Madrid.

Important information:

Please note, when booking 5 rooms or more, different policies and additional supplements may apply.

Please note: a 50 euros pre-authorization will be placed on your card at check- in to cover any potential incidentals. This amount is temporarily reserved and will be released after your stay.Swimming pool: Closed from Fri, Oct 30, 2026 until Fri, Apr 30, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 2112 reviews
Cleanliness: 8.16
Service: 9.63
Location: 9.67
Room Quality: 8.12
Amenities: 9.15
Value for Money: 7.61
Food and Beverage: 8.66
Overall Experience: 9.43
I
Irene extended_group gb
9
Pros:

Great location and really helpful staff.

2026-07-22 via Nuitee
A
Agata solo_traveller gb
1
Cons:

It’s branded as a 4 star hotel, but doesn’t feel like one at all. It felt like staying in very basic student accommodation, which was incredibly surprising and disappointing given the 4 star price that was charged. I also had several issues during my stay, including a broken phone so I couldn’t order room service, and a broken hair dryer. With both incidents, I raised them with reception, but they weren’t immediately resolved.

Overall, an extremely disappointing and uncomfortable stay.

2026-07-20 via Nuitee
M
Mark couple ie
7
Lovely staff , facilities. Pity about the owners
Pros:

Loved the staff and facilities. Amazing location

Cons:

Was surprised to hear the staff do not get tips if pay by card or phone. Very mean

2026-07-20 via Nuitee
A
andrew couple ae
8
Pros:

The staff were excellent, always cheerful, polite and ready to help.
We enjoyed the quirkiness of the hotel and will definitely return( with a bigger room)

Cons:

The location was perfect, However the room size was disproportionate to the amount we paid. My sons room (single person) and other rooms was significantly larger than ours for which we paid the same fee. Our room had no storage drawers which meant we spent the holiday living out of our suit case.

2026-07-17 via Nuitee
K
Kathleen solo_traveller be
8
Prachtig hotel maar......
Pros:

Heel mooi en modern hotel, kamers kraaknet. Zèer vriendelijk personeel bij onthaal, bij de poetsdienst.en bij het ontbijt. Mooie fitness, lekker en uitgebreid ontbijt.

Cons:

De prijs: we boekten de social hub 4 sterren. Ik was niet op de hoogte dat er ook social hub 2 sterren kon geboekt worden met kamers in het gebouw ernaast. Deze kamers zijn iets kleiner en worden maar om de 2 dagen schoongemaakt. Al andere faciliteiten die voor mij het belangrijkste zijn zoals toegang zwembad en fitness zijn ook inbegrepen bij de 2 sterren. Concreet betekende dat vooral de gasten van de 2 sterren het superkleine zwembad claimden en er voor de andere kleine groep gasten geen prioriteit werd gegeven om het zwembad te betreden en een ligstoel te bemachtigen. Er werd niet ingegrepen toen er cocktails in het zwembad werden gedronken met de nodige zwier en de aangeschoten personen ondertussen de ligbanken claimden met hun handoek. Het water was daardoor heel smerig! Pas op dag 3 konden we eens in het zwembad en hadden we.een zitbank. Van een 4 sterrennhotel verwacht ik dit niet, wel van een 2 sterrenhotel! Misschien zat het optreden van Bruno Mars in Madrid hier voor iets tussen. Ga ik dit hotel ooit eens opnieuw boeken? Zeker wel want bet is echt wel een goed hotel maar niet als een 4 sterren wel als een 2 sterren hotel en dan betaal ik 300€ minder voor 4 dagen en ga ik geen negatief commentaar neerschrijven😉!

2026-07-14 via Nuitee
T
Tim solo_traveller gb
7
Pros:

Staff were excellent

Cons:

Couldn't get anywhere near the pool area, much smaller than expected.
No draw storage in the room.

2026-07-14 via Nuitee
A
Angelika extended_group at
10
2026-07-13 via Nuitee
L
Lauren couple gb
8
2026-07-13 via Nuitee
P
Pablo couple es
9
Cerca del centro para poderte mover a pie
Pros:

En general todo genial

Cons:

La poca luz que había en la habitación y el baño

2026-07-12 via Nuitee
T
Therese family_with_children no
8
2026-07-10 via Nuitee
F
Fabien couple fr
4
Pros:

Localisation

Cons:

Équipement dans la chambre, pas de quoi accrocher les serviettes. Pas de lumières dans l’espace salle de bain

2026-07-07 via Nuitee
C
Ciara solo_traveller ie
7
Pros:

I stayed in a single room. I was very happy with the size of the bed and of the room. There was a large tv too, which I could connect to my tablet using screencast. The room was quiet at night and the AC was quiet too.

I really liked the gym which was bright and well-maintained, and had a variety of equipment given its small size.

The buffet breakfast had a wide variety of items. The staff were very welcoming and friendly, and very efficient at taking away used plates.

The hotel is located very close to the metro and making it easy to get to and from the airport.

Cons:

The room didn't have any drawers, so I couldn't unpack my suitcase fully.

2026-07-04 via Nuitee
J
John family_with_children gb
10
2026-07-04 via Nuitee
V
Veronica couple ar
10
2026-06-27 via Nuitee
J
jura2509 couple hr
9
2026-06-27 via Nuitee
P
Pedro extended_group pt
10
Pros:

Do ambiente do Hotel, muito sofisticado e agradavel.

2026-06-26 via Nuitee
I
Isaac Hita solo_traveller es
10
2026-06-25 via Nuitee
J
jose francisco solo_traveller es
8
2026-06-25 via Nuitee
V
Valerie couple fr
9
Top emplacement
Pros:

L’emplacement exceptionnel, on a tout fait à pied , la gentillesse du personnel , exceptionnelle aussi . Le petit dej top
La parking très pratique

Cons:

On a pas trop aimé le fait que le lavabo soit dans la chambre et séparée de la douche/wc
La piscine paraissait un plus mais elle est riquiqui et il y a peu d’endroit où se poser et pas de transat mais de gros canapés ronds pas vraiment confortable

2026-06-23 via Nuitee
B
Bill solo_traveller us
10
The best place to stay in Madrid for the money.
Pros:

My second stay at this hotel in Madrid. The location is excellent, the staff is very friendly and knowledgeable of things to do and see in Madrid. The breakfast service is fantastic, great food and selection and well attended by the morning staff.
The rooftop bar is another great attraction.

The attitude of the Social Hub hotels is wonderful.

2026-06-23 via Nuitee