Q Collection Macalister formerly known as Apple Hotel Penang

Hotels
6.1 (274 reviews)
76 Lorong Selamat , George Town , my

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Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
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Review Highlights

Pros:
Good staff communication
Convenient location
Cons:
Poor cleanliness
Room quality issues

Categories

Cleanliness
3.35
Negative sentiments from the review indicate a strong issue with cleanliness, particularly mentioning an unbearable smell.
Service
7.85
The staff's pleasant communication was noted, despite some complaints about knowledge.
Location
7.35
Location was positively mentioned as a pro, contributing positively to the review.
Room Quality
4.35
The room was described poorly with ventilation issues and a lack of windows, affecting the overall rating.
Amenities
6.85
Not specifically mentioned, assigned the target overall rating.
Value for Money
6.35
Not specifically mentioned, assigned the target overall rating.
Food and Beverage
6.35
Not specifically mentioned, assigned the target overall rating.
Overall Experience
6.35
General sentiment reflects dissatisfaction with the room quality and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:50

Property Description

Convenient Location

Situated in the heart of George Town, Apple Hotel Penang offers easy access to popular attractions like Wonderfood Museum and Straits Quay, making it an ideal choice for travelers looking to explore the city.

Comfortable Accommodation

Guests can enjoy well-appointed rooms with modern amenities such as flat-screen TVs, air conditioning, and private bathrooms. The cozy seating areas and complimentary toiletries add to the overall comfort of your stay.

Entertainment Options

Unwind after a day of sightseeing with a game of billiards at the hotel. Perfect for relaxation and socializing, this activity adds a fun element to your Penang getaway.

Book now and experience the best of George Town at Apple Hotel Penang.

Important information:

Penang Local Heritage Fee of RM2 per night will be collected during Check-InPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Location

Guest Reviews

6.1
Based on 274 reviews
Cleanliness: 3.35
Service: 7.85
Location: 7.35
Room Quality: 4.35
Amenities: 6.85
Value for Money: 6.35
Food and Beverage: 6.35
Overall Experience: 6.35
V
Vanesa • couple • es
6
Recepcionista fatal. Hotel normalito
Pros:

El hotel es lo que es. Algo sencillo. No podemos opinar al no haber dormido finalmente ahí.

Cons:

El hotel es lo que es. Algo sencillo. No podemos opinar al no haber dormido finalmente ahí. Solo fuimos a darnos una ducha ya que teníamos autobús nocturno pero con la humedad y calor queríamos asearnos. Al llegar y contarles que queríamos hacer check in y check out en una misma tarde ya que solo nos queríamos duchar (a pesar de pagar la noche religiosamente) la recepcionista se empezó a reír de nosotros. Enseguida llamó a un compañero y con el muy bien. Muy amable y atento. Tras la gestión el hombre se fue y cuando tuvimos que volver a interactuar con ella otra vez risas sobre nosotros. Porque teníamos poco margen y no queríamos andar moviéndonos más con las maletas pero ese no es el trato al cliente. Una sensación malísima de estar riéndose de nosotros

2026-07-20 • via Nuitee
R
RADHA KRISHNO • couple • my
8
Pros:

The location is good. Nearby got lot of stall n restaurant

2026-07-16 • via Nuitee
S
Shaiful • solo_traveller • my
8
2026-07-16 • via Nuitee
M
MOHD ZAIM • solo_traveller • my
5
2026-07-07 • via Nuitee
T
Tonny • family_with_children • cn
9
Pros:

位置很棒！出门很便利！

2026-07-06 • via Nuitee
A
AlekBB • extended_group • th
9
2026-06-30 • via Nuitee
R
Roy Creations • couple • my
10
2026-06-27 • via Nuitee
P
Phan • extended_group • my
7
2026-06-16 • via Nuitee
A
Andria • solo_traveller • id
9
Biaa di recomended
Pros:

Bagus dan nyaman. Kmr dan kmr mandi bersih. Staf ramah. Harga kmr yg sangat murah. Dekat ama pelita. Cuma masuk hotel naik tangga. Ada lift duduk kalo ngga sanggup naik tangga.

Cons:

Naik tangganya

2026-06-12 • via Nuitee
M
Mario • solo_traveller • fr
7
Pros:

Personnel a l'accueil très accueillant mais Hôtel très vieillot a rénover et au sous-sol qu'une seule vraie place de parking les 3 autres se sont des ponts élévateurs restés là on ne sait pas pourquoi.

2026-06-11 • via Nuitee
A
Ashri • solo_traveller • my
1
2026-06-09 • via Nuitee
M
Mohd • solo_traveller • my
3
Pros:

Keadaan bilik agak bersih, tandas dan bilik air pun keadaan baik

Cons:

Tiada Mineral water, bilik terlalu sempit, sukar untuk bergerak.. Tilam berbunyi bising sewaktu baring, siaran tv ade 2 Channel sahaja

2026-06-08 • via Nuitee
N
Norliza • solo_traveller • my
8
2026-06-08 • via Nuitee
A
Ahmad Jalaludeen • couple • my
6
2026-06-07 • via Nuitee
D
Darlene • extended_group • my
4
2026-06-02 • via Nuitee
稀文 • solo_traveller • my
9
2026-05-30 • via Nuitee
C
chui fen • couple • my
8
Overall okay just the smell
Pros:

The staff was friendly

Cons:

The cleanliness, there a smell when we went in

2026-05-29 • via Nuitee
N
nursharulizah • solo_traveller • my
9
2026-05-17 • via Nuitee
X
Xiao Qi • solo_traveller • my
7
2026-05-11 • via Nuitee
S
Sharifah Haslinda • couple • my
8
2026-05-10 • via Nuitee