AC Hotel by Marriott Downtown Los Angeles

Hotels
•
AC Hotels by Marriott
9.4 (1217 reviews)
1260 South Figueroa Street , Los Angeles , us
+1 213-385-2225

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great service
Cleanliness
Location
Cons:
Small rooms
Limited restaurant hours

Categories

Cleanliness
9.41
Generally clean upon arrival, but minor complaints about room design affecting comfort.
Service
9.99
Staff was very happy, polite, and helpful.
Location
9.92
Great location close to many restaurants and venues.
Room Quality
8.87
Rooms were compact and some had minor functional issues.
Amenities
8.9
Amenities were satisfactory overall, but some restaurants were not open during the stay.
Value for Money
9.36
Pricing is slightly high for the amenities but acceptable for the location.
Food and Beverage
8.91
Food options available but limited at times due to restaurant hours.
Overall Experience
9.88
Overall a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:15

Property Description

Modern Comforts and Convenience

Luxurious Amenities

Prime Location for Exploring

Ideally located in Los Angeles, AC Hotel by Marriott Downtown Los Angeles provides a blend of modern comforts and convenience. The 4-star hotel offers air-conditioned rooms, free bikes, free WiFi, and a fitness centre, ensuring a pleasant stay for guests. Indulge in American and Japanese dishes at the restaurant, unwind with a cocktail at the bar, and start your day with a delicious American breakfast. Relax on the terrace, utilize the business centre, and enjoy the convenience of vending machines with snacks and drinks. With attractions like Microsoft Theater and Staples Center just steps away, this hotel is the perfect choice for exploring the vibrant city of Los Angeles. Book your stay now for an unforgettable experience at AC Hotel by Marriott Downtown Los Angeles.

Important information:

When traveling with pets, please note that an extra charge of $150 per pet, per applies. Please note that the property can only allow pets with a maximum weight of 25lbs.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 63.80 per day.

Location

Guest Reviews

9.4
Based on 1217 reviews
Cleanliness: 9.41
Service: 9.99
Location: 9.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.88
M
Melissa • family_with_children • us
10
2026-07-25 • via Nuitee
J
Jorrit • couple • nl
7
Mooi prijzig hotel en schitterend uitzicht
Pros:

Hoog hotel, met kleine nette kamers. En een goed werkende airco. En een prachtig uitzicht boven op het terras en vanuit de kamer. Wel prijzig. Maar dat zal L.A wel zijn.

Cons:

Parking is prijzig!

2026-07-20 • via Nuitee
T
Tamika • family_with_children • us
4
2026-07-19 • via Nuitee
P
Pavlos • solo_traveller • gb
8
2026-07-17 • via Nuitee
H
hughd920 • Business
8
AC hotel sky bar
Pros:

I have stayed both at AC and moxy hotels. The staff are very friendly and helpful. At the skybar Horacio and the staff were very nice and helpful. The bar is very inviting and the view of city is great!

2026-07-15 • via Tripadvisor
E
Evgeny • couple • gn
9
2026-07-15 • via Nuitee
D
DEYSI A. • couple • us
9
2026-07-14 • via Nuitee
Y
Yuliia • couple • us
10
2026-07-14 • via Nuitee
D
Dimitrios • extended_group • us
5
Pros:

Clean room and the staff was friendly gym was decent food was ok

Cons:

Location is very bad they only serve food and coffee after 5 pm that’s ridiculous for a hotel like that kinda dangerous area wouldn’t recommend walking at night uber or car for your own safety

2026-07-14 • via Nuitee
8
865soniao • Family • Las Vegas, Nevada
10
Ms Sonia Ontiveros Cuevas
Pros:

I had a wonderful experience, and I want to give a special thank you to Deanna, Dominique, and the entire breakfast restaurant team. Every morning they greeted us with genuine smiles, kindness, and outstanding hospitality. They went above and beyond to make us feel welcome, and their friendly, attentive service made every breakfast enjoyable.

The staff worked together seamlessly, kept everything clean and organized, and always made sure we had everything we needed. It’s employees like them who make guests want to return.

Thank you, Deanna, Dominique, and the whole breakfast team, for making our stay so memorable. You truly deserve recognition for your exceptional customer service!

2026-07-13 • via Tripadvisor
C
craigrX3334ZB • Business • Orange County, California
10
Customer Service Gesture
Pros:

Special thanks to Sarah P. and Antonio C. who went above and beyond the call of duty by getting me an extra hour extension on my room when I really needed it!

2026-07-12 • via Tripadvisor
S
shahar • couple • il
7
Cons:

הבריכה הייתה סגורה בשבת היה מסיבה סגורה

2026-07-12 • via Nuitee
D
Donald • solo_traveller • us
10
It was great!
Pros:

It was downtown

Cons:

No sign with Hotel name outside

2026-07-09 • via Nuitee
3
377jenak • Couples
6
Subpar until we met Deanna!
Pros:

Hi! I am a titanium elite member and received subpar service. Upon check-in, I was told there were no upgrades available with no other compensation offered. I was not offered water or a free gift. I asked about a mini fridge and was told it was only for medical use. We were told that $18 would be credited at certain restaurants/bars but they weren’t honored. It was advertised that happy hour was daily and the bartender told us not on the weekends. That wasn’t true. There wasn’t even bottled water or a coffee maker in the room, even though they were in other rooms. My wife and I were not impressed but tried to make the best of it. Things turned around when we met Deanna! She was so friendly!! She validated all of our concerns and took care of them. We were ready to write off Marriott because what’s the point of loyalty programs if they don’t honor them. I stayed over 100 nights at Marriott properties in the last year. Deanna apologized for everything and made us feel seen and heard. Thank you so much, Deanna! You made our stay so much better and now I’m encouraged to continue to stay at more Marriott properties…because of you! Deanna should get a raise and a promotion to management!!!

2026-07-06 • via Tripadvisor
B
Brian • couple • us
8
2026-07-06 • via Nuitee
A
andrewbK9208XO • Family
2
Horrible Staff
Pros:

I was really looking forward to staying at this hotel for the holiday weekend with my wife. Unfortunately the hotel staff and leadership ruined it even before I checked in.

I travel 75+ nights annually with Marriott hotels. I decided to use my points to visit Anime Expo with my wife and booked the room 6 months ago.

The week prior to our stay the hotel sent a confirmation email about an upgrade request I had placed when booking the room.

We arrived at 11am checked our car in with Valet and requested early check in at the lobby. The first employee we spoke with was kind enough to take our bags and hold them when she told us our room was not readyand to come back at around 1-2pm.

We said no worries and left to the expo to do some exploring.

We came back to the hotel around 1:30pm to see if there was any progress and were turned away once again. No worries though because I didn’t request early check-in before our arrival.

We again came back to the hotel at 3:52pm because normal check-in is at 4pm.

Olivia was working at the lobby counter. She told me that our room was still not ready and that it didn’t matter because Check-In wasn’t for a full 8 minutes and house cleaning had still it cleaned the room.

I decided to give Olivia the benefit of the doubt and waited the 8 minutes.

During our wait in the lobby, we were approached by Sarah M. Torres the Director of the front office and told that our upgraded room was not available and that downgrading us was the only option we had for our stay.

At this point we had no choice but to accept as this is a high volume weekend for the expo.

Sarah stated she would give us a corner room to make up for the downgrade however that was a lie and we were sandwiched in between 2 guests that were partying in between 2 rooms.

The room was not cleaned to Marriott standards.

Sarah was dishonest, allowed the staff to be rude and discourteous, and gave us the impression of prejudice due to us attending the expo and using earned points rather than thanking us for our loyalty to the Marriott brand.

I recommend that no one stay here while Sarah is running the front office for this hotel and the Moxy hotel next door.

2026-07-04 • via Tripadvisor
S
Sara • couple • us
10
2026-07-04 • via Nuitee
C
Charvat • couple • us
7
Would stay again
Pros:

Views are great. Clean and modern.

Cons:

Staff had a habit of making promises they didn't follow up on. They were very polite though.

2026-07-01 • via Nuitee
S
simone • couple • it
7
2026-07-01 • via Nuitee
M
mehrad • solo_traveller • ke
6
2026-06-29 • via Nuitee