Hotel el Tucan Alajuela

Hotels
Av. 5 Juan Santamaria Del parque central 250 metros norte y 50 metros este , Alajuela City , cr

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Satisfactory pricing
Cons:
Poor sound insulation
Cleanliness issues
Room conditions lacking

Categories

Cleanliness
6.98
Some guests reported issues with cleanliness and overall room conditions.
Service
8.45
Staff was frequently mentioned as friendly and helpful.
Location
8.49
Positive mentions of the location being close to restaurants and safe.
Room Quality
5.94
Several reviews indicated issues with room insulation and general conditions.
Amenities
7.47
Amenities were noted as satisfactory but basic.
Value for Money
7.93
Guests found the price reasonable for the quality provided.
Food and Beverage
7.98
Meals were generally well-reviewed, especially breakfast options.
Overall Experience
7.55
Overall satisfaction was mixed with some positive aspects overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:14

Property Description

Convenient Location
Hotel el Tucan Alajuela is ideally situated near popular attractions like Poas National Park and Alejandro Morera Soto Stadium, making it the perfect base for exploring Alajuela City.

Comfortable Accommodation
Guests can enjoy well-appointed non-smoking rooms with modern amenities such as free WiFi, private bathrooms, and room service, ensuring a comfortable stay.

Friendly Services
With a 24-hour front desk fluent in English and Spanish, a tour desk to assist with travel plans, and a shared kitchen for convenience, Hotel el Tucan Alajuela offers exceptional service to make your stay memorable.

Book now to experience the convenience and comfort of Hotel el Tucan Alajuela for your next trip to Alajuela City!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

Cleanliness: 6.98
Service: 8.45
Location: 8.49
Room Quality: 5.94
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.98
Overall Experience: 7.55
L
Luis • couple • cr
10
Excelente
Pros:

Todo

2026-08-17 • via Nuitee
J
Julio • solo_traveller • gt
8
2026-08-13 • via Nuitee
N
nathan • solo_traveller • fr
8
2026-08-09 • via Nuitee
M
Mirta • extended_group • ar
10
Excelente todo
Pros:

Todo!
Muy linda la habitación

Cons:

Todo me gustó

2026-08-05 • via Nuitee
J
Joaquin • solo_traveller • uy
10
Pros:

La atención espectacular

2026-06-30 • via Nuitee
J
Jordan • solo_traveller • us
8
2026-06-08 • via Nuitee
C
Carlos • solo_traveller • cr
1
Pros:

Nada

Cons:

Cuando llegue me cobraron otro precio diferente y hasta llegué a sentir q era un abuso...

2026-05-29 • via Nuitee
K
Kendra • solo_traveller • us
5
Only Stay Here if You Get Up Early!
Pros:

Traffic noise was not a problem unlike many other places in town. Room was adequate, bed comfortable, hot shower once I changed the setting. Breakfast was varied. Staff called for a 4 am taxi for me on departure. I was able to store luggage there while going to other areas of the country. Some staff were nice but others appeared lazy. Hotel was very close to places I needed to go in town.

Cons:

I paid extra to be on the second floor and was put in room far down the hall in order to have a quieter room. But staff/guests frequently woke me up at 6 AM with talking loudly and continued to be loud so I could not go back to sleep. Guests/staff were very loud when guests arrived or left in the middle of the night. Drapes were not adequate to block the light so daylight made it difficult to sleep in also. I stayed here repeatedly as too lazy to look for another place and reviews indicated other places had problems with noise. However, I would look for a different place next time due to staff noise.

2026-05-10 • via Nuitee
C
Carles • solo_traveller • es
5
2026-04-28 • via Nuitee
F
Freifrau Grote • solo_traveller • cr
8
Pros:

Very clean place, super friendly owner

2026-04-27 • via Nuitee
D
Daniela • solo_traveller • ch
4
Pros:

Sehr freundliches Personal.
Sehr sauber.
Feines Frühstück. Das vorgelagerte Cafe ist nett.
Die Lage ist zentral & gut gelegen

Cons:

KEIN FENSTER IM ZIMMER!!!!

2026-04-24 • via Nuitee
C
Christine • couple • fr
5
2e galère de la journée !
Cons:

Lorsque nous nous sommes présentés à cet hôtel il était fermé pour plusieurs semaines alors que le site Booking nous avait confirmé notre réservation ! Imaginez la galère pour trouver autre chose en catastrophe à 21h ! Notre 1ère réservation dans un autre hébergement ayant été annule de dernière minute. . Nous étions fous de rage !

2026-04-07 • via Nuitee
J
Jimmie • solo_traveller • us
10
I will stay here again.
Pros:

Staff was very helpful. Clean rooms. Coffee shop was nice.

Cons:

Bed was a little too soft.

2026-03-24 • via Nuitee
D
deb • couple • ca
7
Nice spot
Pros:

Location

Cons:

Very nosiey. People leaving for early morning flights were not very condiderate.

2026-03-23 • via Nuitee
M
marcus • solo_traveller • us
8
Pura vida
Pros:

Wonderful staff
Excelente breakfast and coffee

Cons:

Room was quite small

2026-03-20 • via Nuitee
E
Elisa • solo_traveller • de
8
2026-03-20 • via Nuitee
A
Andrea • solo_traveller • de
7
2026-03-15 • via Nuitee
J
Jaroslav • couple • cz
7
Pros:

Vstřícný personál

Cons:

Pokoje

2026-02-09 • via Nuitee
M
Miguel • couple • co
10
Buena estancia
Pros:

Buena ubicación, buen servicio

2026-01-30 • via Nuitee
E
ERIKA • extended_group • cr
10
2026-01-27 • via Nuitee