Apartahotel Altos de la Sabana

Hotels
8.2 (299 reviews)
av 5 Calle 36 , San José , cr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Broken elevator

Categories

Cleanliness
6.16
Multiple complaints regarding cleanliness, including dirty bathrooms and the presence of cockroaches.
Service
9.63
General praise for customer service and staff friendliness.
Location
9.17
Noted as an excellent location with good access.
Room Quality
8.12
Rooms were spacious and comfortable, but issues with cleanliness affected the rating.
Amenities
7.65
Some issues with amenities like the elevator and provided towels.
Value for Money
9.11
Good value compared to other properties and judged reasonable by several guests.
Food and Beverage
7.66
Mixed reviews on breakfast quality, including complaints about food being undercooked.
Overall Experience
8.13
Overall experience affected by issues in cleanliness but noted positives in customer service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:52

Property Description

City Views and Terrace: Enjoy stunning views of the city from our terrace, perfect for relaxing and unwinding after a day of exploring.

Comfortable Rooms with Modern Amenities: Our air-conditioned rooms are equipped with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all guests.

Convenient Location: Situated near La Sabana Metropolitan Park and Estadio Nacional de Costa Rica, our hotel offers easy access to popular attractions and the airport for a seamless travel experience.

Experience all this and more at Apartahotel Altos de la Sabana - book your stay now for a memorable trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.2
Based on 299 reviews
Cleanliness: 6.16
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 7.65
Value for Money: 9.11
Food and Beverage: 7.66
Overall Experience: 8.13
J
Jose Fernando solo_traveller br
7
Pros:

Limpeza e atenção das camareiras.

Cons:

Atendimento da recepção e o café da manhã, que só tinha a opção local com o Gallo Pinto, muito diferente do café da manhã padrão dos hotéis.

2026-06-14 via Nuitee
M
Mora Solis solo_traveller cr
10
2026-06-12 via Nuitee
J
Johanna solo_traveller fi
5
A basic hotel
Pros:

Basic hotel.
The breakfast was nice.

2026-06-12 via Nuitee
B
Bryan ZN solo_traveller cr
10
Pros:

Location

Cons:

Bathroom door couldn't be closed

2026-06-11 via Nuitee
C
Cynthia couple cr
8
Es un lugar al que volvería sin duda alguna
Pros:

Limpio, céntrico .

2026-06-08 via Nuitee
L
Luis Rodríguez Flores couple cr
8
Un lugar agradeble.
Pros:

el lugar es comodo.

2026-06-04 via Nuitee
M
Marcos solo_traveller cr
8
2026-06-01 via Nuitee
R
Ramírez solo_traveller cr
8
Pros:

La limpieza y orden

Cons:

Todo muy bien

2026-06-01 via Nuitee
M
Mike Esteban solo_traveller cr
9
Pros:

Ubicación muy buena, cerca de lugares de interés y la comida del desayuno estaba espectacular, al igual que la atención del restaurante.

2026-05-31 via Nuitee
J
Jose A. Barrera solo_traveller cr
8
Bien para pasar la noche
Pros:

Ubicación, limpieza, comodidad y fácil checkin 24/7.

Cons:

Amabilidad de la recepcionista del 28/5 por la mañana deja mucho que desear.

2026-05-28 via Nuitee
M
Mariana solo_traveller es
8
Very decent budget option with good essentials
Pros:

If you need 1 night in San Jose and don’t intend to spend any extra time at the hotel, this is a great option. It’s very well located, it’s clean and people are nice. Rooms and wcs are decent size, good bed and have ac. I thought value for money this was a good deal. Would book again!

Cons:

They have no water nor coffee or anything amenities wise. Don’t expect anything other than the bare minimum. My room didn’t even have a shower mat to step out of the shower into.

2026-05-24 via Nuitee
E
Esquivel Arce couple cr
8
Good place, near from everything and excellent breakfast
Pros:

Breakfast was awesome!

2026-05-18 via Nuitee
N
Nathalie Tello solo_traveller cr
9
2026-05-18 via Nuitee
N
Natalyn María family_with_children cr
5
Pros:

todo

Cons:

nada

2026-05-13 via Nuitee
J
Jose couple cl
10
Buen hotel , Pura vida
Pros:

Limpieza, amabilidad del personal, los desayunos muy buenos

Cons:

El Parking un poco desordenado

2026-05-13 via Nuitee
S
Steven solo_traveller cr
10
2026-05-10 via Nuitee
P
Pablo couple es
9
Bien calidad-precio
Pros:

Es un alojamiento cómodo, que calidad-precio cumple con lo que te esperas al verlo en las fotos, la habitación era suficientemente espaciosa para poder ir con equipaje y que no sea un incordio andar por la habitación. Lo recomiendo.

2026-05-09 via Nuitee
T
Tito couple cr
7
En el baño hay un daño importante y el agua ha dañado la pared y el techo
Pros:

No estuvo la habitación por la cual hice la reserva

Cons:

La habitación que me dieron tenía un problema en la ventana y entraba el agua.

2026-05-05 via Nuitee
C
Chinchilla Granados couple cr
10
2026-04-30 via Nuitee
L
LUISALTER family_with_children cr
3
2026-04-29 via Nuitee