Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Unique room features
Good breakfast
Cons:
Limited space for clothing
Breakfast could be improved

Categories

Cleanliness
9.49
Mentioned as very clean and beautifully decorated.
Service
9.96
Staff was extremely helpful and friendly across multiple reviews.
Location
10
The hotel is centrally located with easy access to attractions.
Room Quality
9.65
Fantastic rooms, with unique features and well-furnished.
Amenities
9.28
Good amenities mentioned with emphasis on the unique cave room.
Value for Money
9.44
Excellent value given the quality of service and amenities.
Food and Beverage
8.99
Breakfast was praised, but some reviews noted it could be improved.
Overall Experience
10
Overall experiences were overwhelmingly positive, with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:54

Property Description

Luxurious Accommodation
PIANELLE RESORT in Matera offers elegant 4-star accommodation with city views from some balconies. The air-conditioned rooms are well-equipped, including a flat-screen TV and a private bathroom with a bidet.

Exceptional Amenities
Guests can enjoy concierge services, a shared lounge, and free WiFi throughout the property. The hotel also features a bar and serves a delicious daily breakfast with various options.

Convenient Services
For guests' convenience, PIANELLE RESORT offers bike and car hire for exploring the popular cycling area. The multilingual staff at the 24-hour front desk are always available to assist, ensuring a comfortable stay.

Book your stay at PIANELLE RESORT for a luxurious and convenient experience in Matera.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.6
Based on 1186 reviews
Cleanliness: 9.49
Service: 9.96
Location: 10
Room Quality: 9.65
Amenities: 9.28
Value for Money: 9.44
Food and Beverage: 8.99
Overall Experience: 10
W
Wieners • couple • us
10
Excellent location along with a wonderful room and breakfast . . . will definitely stay here again!
Pros:

The entire staff was exceptionally friendly and helpful! Great location and a wonderful breakfast!

2026-10-26 • via Nuitee
O
Orla • couple • ie
10
Superb, stylish hotel.
Pros:

I loved everything about this hotel which exceeded my expectations. Honestly I don't think the photos do this place justice. The level of design detail is superb. Everything is considered in a very subtle, functional but beautiful way. The staff were incredible friendly and professional. Paolo, who greeted us on arrival gave us all the information we could possibly need. The gentleman ( apologies I did not get his name) who dealt with our departure and ordered a taxi for us was also very helpful and friendly.

Cons:

There was nothing about this hotel I didn't like.

2026-10-22 • via Nuitee
S
Stefan • couple • no
9
Pros:

Very nice little hotel. Fantastic staff.
Clean and comfortable rooms. 💯

Cons:

It was a bit of season but the bar closed at 22. No major issue but it was champions league.

2026-10-21 • via Nuitee
W
Wilhelmus • couple • be
9
Sfeer en luxe in hart van de historische Sassi van het feeërieke Matera.
Pros:

Prachtig hotel, op toplocatie en het vriendelijk personeel. Goede shuttle service.

Cons:

Het rumoerig HVAC systeem. We hebben dan maar in de meterkast de zekering uit gezet.

2026-10-20 • via Nuitee
K
Karl • extended_group • at
9
2026-10-19 • via Nuitee
D
Diego • couple • pe
9
Pros:

La ubicación excelente. EL desayuno estuvo normal, podrían mejorarlo, mejorar la calidad del pan o poner mas complementos.

2026-10-14 • via Nuitee
L
Lianne • couple • ca
10
A perfect stay ! Highly recommend staying at this beautiful hotel.
Pros:

What a gem of a find ! We absolutely loved our 2 nights at Pianelle resort in Matera. The hotel is small and has such personality. They thought of every little thing to make our stay perfect. The staff were wonderful - friendly and so helpful.
The little breakfast area / bar area are beautiful ! Breakfast was perfect for a start to the day. Still can't believe we stayed in a cave in the sassi in Matera - what a privilege !!!!

Cons:

Absolutely nothing !!!

2026-10-13 • via Nuitee
J
Jürg • solo_traveller • ch
8
Pros:

Sehr gute Lage, schöne Zimmer, geräumige

Cons:

Sehr bescheidenes Frühstücksbuffet

2026-10-12 • via Nuitee
A
Adam • couple • au
9
Great short stay in Matera
Pros:

Cave style rooms, large, clean and stylishly appointed with a small lounge space. Nice breakfast and excellent coffee in a lovely setting. Hotel is towards the bottom end of the town and is a great base for exploring the sights of Matera. They offer transfers (luggage and ourselves) from parking area at E15 each way, so we parked our car in secure parking and used that service..it's only a 5minute drive to the parking. If you have packed light and you are willing to deal with the many steps and cobblestones you might not need it. I think it was also fair value for money

Cons:

Nothing of note that we didn't like about our stay.

2026-10-10 • via Nuitee
C
Carla • extended_group • es
10
2026-10-09 • via Nuitee
H
HUGO • couple • br
10
Vale cada centavo
Pros:

Localização, limpeza

Cons:

Infelizmente o pessoal da recepção destoa bastante do restante do Hotel

2026-10-08 • via Nuitee
D
David Jean • extended_group • it
10
2026-10-08 • via Nuitee
D
Dror Salzman • couple • il
9
Great cave luxury accommodation at a high level of comfort and great location
Pros:

The location at Piazza San Pietro is great, amazing view just 10 meters from the hotel. When we entered the room we were just amazed at the fact that this is a cave yet so modern and well designed. The room was super spacious, way larger than we expected. All the facilities were at the highest level and well designed.

Cons:

Transportation. We got a message from the hotel with parking options, the first was very expensive with a total of €50 which seemed a bit much, the second was a public parking and a shuttle operated by the city which we chose to use but the instructions from the hotel weren't great and we couldn't find the shuttle stop, we ended up taking an Uber.

The breakfast was ok but given the level we saw in the room and the facilities we expected a bit more variety.

2026-10-08 • via Nuitee
R
Renata • couple • pl
10
2026-10-07 • via Nuitee
C
Cassidy • couple • us
10
Perfect!
Pros:

Great location. Comfortable and very nice. Staff wonderful.

Cons:

Nothing

2026-09-19 • via Nuitee
E
Evelyn • couple • ch
10
2026-09-18 • via Nuitee
E
egis • solo_traveller • al
10
2026-09-18 • via Nuitee
D
DARLENE • family_with_children • br
10
Pros:

Excelente Localização. Hotel Belissimo.

Cons:

tudo otimo.

2026-09-16 • via Nuitee
N
Nancy • couple • us
10
2026-09-15 • via Nuitee
B
Beth • extended_group • au
10
2026-09-12 • via Nuitee