Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and spacious rooms
Cons:
Distance from main attractions
Breakfast variety needs improvement

Categories

Cleanliness
8.94
La limpieza, todo impecable.
Service
9.41
El personal fue genial, super amables y siempre recomendando.
Location
8.45
El hotel está un poco alejado del centro, lo que podría ser un inconveniente.
Room Quality
8.9
Las habitaciones son espaciosas y cómodas.
Amenities
8.43
Sin comentarios específicos, pero con áreas de mejora en el desayuno.
Value for Money
9.39
Una buena relación calidad-precio.
Food and Beverage
7.94
El desayuno podría mejorar en variedad.
Overall Experience
8.91
Una experiencia positiva en general, aunque con algunos detalles a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:58

Property Description

Convenient Location
Situated in Cusco, just 4.5 km from Wanchaq Train Station, Ayni Cusco Hotel offers easy access to key attractions like San Pedro Train Station, Cathedral of Cusco, and Cusco Main Square.

Comfortable Accommodation
Guests can enjoy well-equipped rooms featuring amenities such as a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even offer balconies with city views for a truly memorable stay.

Exceptional Services
With a 24-hour front desk, concierge service, and tour desk, guests can expect top-notch service throughout their stay. Additionally, the hotel provides free WiFi, airport transfers, and on-site dining options for added convenience.

Experience the best of Cusco at Ayni Cusco Hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 130 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
A
Abregu • family_with_children • pe
10
El hotel muy limpio, buena atención, ordenado, tranquilo.100 % recomendado
Pros:

El personal fue muy amable, atentos

2026-08-12 • via Nuitee
M
Marco Antonio Dias • couple • br
10
Maravilhosa
Pros:

muito variado e com comidas tipicas, uma delicia tudo, super indico.

Cons:

nada a declarar

2026-08-11 • via Nuitee
F
Fernanda • family_with_children • cl
8
Personal amable, desayuno rico pero lejano
Pros:

La extrema amabilidad del personal, el desayuno muy bueno, instalaciones comodas, acceso a buenos tours y la comida del restaurant buena

Cons:

el poco aislamiento de ruido que tienen las habitaciones, se escucha todo, esta alejado del centro, requiere de taxi.

2026-08-10 • via Nuitee
G
GERARDO • solo_traveller • pe
10
Pros:

Excelente ubicación, Buenos acabados cama muy cómoda. Atención del personal muy buena. Calidad precio top. Agua caliente sin esperas.

Cons:

Tal vez las colchas bastante pesadas. El desayuno un poco justo.

2026-08-09 • via Nuitee
A
anka05 • solo_traveller • de
9
Geräumiges Hotel mit schöner Aussicht und kleinen Schwächen
Pros:

Die Zimmer und das Badezimmer sind angenehm groß und bieten viel Platz.
Schöner Ausblick auf die Stadt.
Freundlicher und herzlicher Empfang beim Check-in.
Eigene Parkmöglichkeiten vorhanden.
Die Heizung sorgt auch bei kühleren Temperaturen für ein angenehmes Raumklima.
Die Lage eignet sich hervorragend als Ausgangspunkt für Ausflüge ins Heilige Tal. Für einen Besuch der Altstadt ist sie hingegen weniger ideal.

Cons:

Das Mittagessen wurde lediglich lauwarm serviert.
Das Wasser in den Duschen war am Morgen nur lauwarm und hätte deutlich wärmer sein können.
Beim Frühstück fehlte ein Toaster, sodass Brot und Brötchen nicht getoastet werden konnten.

2026-07-23 • via Nuitee
M
Mayson • couple • br
9
2026-07-22 • via Nuitee
R
Renan Dias • extended_group • br
10
2026-07-21 • via Nuitee
J
Jonathan • solo_traveller • ca
8
Good stay
Pros:

One thing I took for granted on my first stay here but came to appreciate after a quick stay in Aguas Calientes: their wifi is very reliable and fast. Good breakfast too. Better room than the last, 5th floor was ideal for the view and noise. Great laundry service too. Bed more comfy than previous room.

Cons:

Lighting - could have a bedside lamp on each side instead of just the one or dimmable ceiling lamps. As it is now, you're either in the dark or blinded by bright blueish LEDs. Shower very cold but let the water run for 5+ mins and it eventually got hot.

2026-07-18 • via Nuitee
J
Jonathan • solo_traveller • ca
7
Expected better comfort
Pros:

Nice view, if you don't get a 2nd floor room with electrical wires in the way. Nice breakfast, staff accommodating and helpful, the best. They also keep excess luggage during a short machu picchu weekend.

Cons:

Showers not always hot (50-50), very noisy (can hear everything from neighboring rooms, the restroom, or the restaurant upstairs if you have a 6th floor room... or the street), bed wasn't a king size at all despite being advertised as one (halfway between double sized and queen), and it wasn't even an actual bed but 2 sort-of ottomans pushed together. Lighting was subpar, stuck between retina-searing bright-blue LEDs or a single nightstand lamp, no in-between. Our room had a plug-in heater that was difficult to set right, and the heat would never reach the bathroom which was always freezing due to some poorly insulated window inside. The cold shower days were made even WORSE by the freezing bathroom, painful really.

2026-07-16 • via Nuitee
F
Focacci • couple • cl
10
2026-07-15 • via Nuitee
M
Mirella • solo_traveller • pr
10
Pros:

Muy limpio, excelente servicio

2026-07-02 • via Nuitee
R
Raul • family_with_children • it
10
2026-07-01 • via Nuitee
F
Farah • couple • fr
5
Pros:

Petit déjeuner
Literie et propreté de la chambre et de l'hôtel

Cons:

Personnel non aimable et non serviable. On a l'impression de les déranger dès qu'on leur demande quelque chose.
Le linge que nous avons donné à la laverie de l'hôtel a été décoloré et des chaussettes ont été perdues.
Hôtel éloigné du centre
L'eau chaude est à la demande

2026-06-29 • via Nuitee
M
Martin • couple • cl
10
Buena estadía
Pros:

Inicialmente nos encantó la amabilidad del personalidad de recepción y lo fácil que fue hacer el ckeck in. Luego, las instalaciones muy hermosas. Todo limpio y acogedor. En relación a los desayunos uffff 👏👏👏 todo delicioso y variado. Mis felicitaciones al chef por su excelente servicio.

Cons:

La ubicación es bastante retirada del centro histórico, aunque en uber son 10-12 minutos aproximadamente.

2026-06-29 • via Nuitee
R
Roman • solo_traveller • cz
8
2026-06-08 • via Nuitee
F
Fabiana • couple • br
10
Perfeita!
Pros:

Tudo perfeito, dos funcionários até as acomodações, super recomendo!
Fomos tratados muito bem, equipe de excelência, sem contar o local, ótima localização, com garagem pois fomos de carro. Ambiente muito limpo e o quarto sempre impecável!
Com certeza vamos voltar!

2026-06-08 • via Nuitee
N
Nancy Karina • solo_traveller • ar
9
Pros:

Las instalaciones y el personal no duden en disfrutar de la comida de su Restaurante

2026-06-08 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

The hotel was being renovated and they put me in another hotel just as nice as the one I booked. No extra charge! Very

Cons:

The whole experience was fantastic. Next time I hope to stay there again.

2026-05-27 • via Nuitee
A
Andreas • extended_group • de
5
Diese Umstände sind eigentlich nicht tragbar!
Pros:

Der Service war sehr gut

Cons:

Leider war das Hotel viel zu kalt, die Klimaanlage hatte keine Chance die Zimmer zu erwärmen, weiterhin ist der Strom sehr oft ausgefallen und am Abreisetag war kein Wasser mehr , es war nicht mal möglich zu Duschen.

2026-05-22 • via Nuitee
B
Beth • extended_group • us
7
2026-01-19 • via Nuitee