Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent staff service
Clean and spacious rooms
Cons:
Distance from main attractions
Breakfast variety needs improvement

Categories

Cleanliness
8.94
La limpieza, todo impecable.
Service
9.41
El personal fue genial, super amables y siempre recomendando.
Location
8.45
El hotel está un poco alejado del centro, lo que podría ser un inconveniente.
Room Quality
8.9
Las habitaciones son espaciosas y cómodas.
Amenities
8.43
Sin comentarios específicos, pero con áreas de mejora en el desayuno.
Value for Money
9.39
Una buena relación calidad-precio.
Food and Beverage
7.94
El desayuno podría mejorar en variedad.
Overall Experience
8.91
Una experiencia positiva en general, aunque con algunos detalles a mejorar.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:58

Property Description

Convenient Location
Situated in Cusco, just 4.5 km from Wanchaq Train Station, Ayni Cusco Hotel offers easy access to key attractions like San Pedro Train Station, Cathedral of Cusco, and Cusco Main Square.

Comfortable Accommodation
Guests can enjoy well-equipped rooms featuring amenities such as a flat-screen TV, private bathroom, and cozy bed linens. Some rooms even offer balconies with city views for a truly memorable stay.

Exceptional Services
With a 24-hour front desk, concierge service, and tour desk, guests can expect top-notch service throughout their stay. Additionally, the hotel provides free WiFi, airport transfers, and on-site dining options for added convenience.

Experience the best of Cusco at Ayni Cusco Hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 116 reviews
Cleanliness: 8.94
Service: 9.41
Location: 8.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 9.39
Food and Beverage: 7.94
Overall Experience: 8.91
M
Mirella • solo_traveller • pr
10
Pros:

Muy limpio, excelente servicio

2026-07-02 • via Nuitee
R
Raul • family_with_children • it
10
2026-07-01 • via Nuitee
F
Farah • couple • fr
5
Pros:

Petit déjeuner
Literie et propreté de la chambre et de l'hôtel

Cons:

Personnel non aimable et non serviable. On a l'impression de les déranger dès qu'on leur demande quelque chose.
Le linge que nous avons donné à la laverie de l'hôtel a été décoloré et des chaussettes ont été perdues.
Hôtel éloigné du centre
L'eau chaude est à la demande

2026-06-29 • via Nuitee
M
Martin • couple • cl
10
Buena estadía
Pros:

Inicialmente nos encantó la amabilidad del personalidad de recepción y lo fácil que fue hacer el ckeck in. Luego, las instalaciones muy hermosas. Todo limpio y acogedor. En relación a los desayunos uffff 👏👏👏 todo delicioso y variado. Mis felicitaciones al chef por su excelente servicio.

Cons:

La ubicación es bastante retirada del centro histórico, aunque en uber son 10-12 minutos aproximadamente.

2026-06-29 • via Nuitee
F
Fabiana • couple • br
10
Perfeita!
Pros:

Tudo perfeito, dos funcionários até as acomodações, super recomendo!
Fomos tratados muito bem, equipe de excelência, sem contar o local, ótima localização, com garagem pois fomos de carro. Ambiente muito limpo e o quarto sempre impecável!
Com certeza vamos voltar!

2026-06-08 • via Nuitee
R
Roman • solo_traveller • cz
8
2026-06-08 • via Nuitee
N
Nancy Karina • solo_traveller • ar
9
Pros:

Las instalaciones y el personal no duden en disfrutar de la comida de su Restaurante

2026-06-08 • via Nuitee
D
Diane • solo_traveller • us
10
Pros:

The hotel was being renovated and they put me in another hotel just as nice as the one I booked. No extra charge! Very

Cons:

The whole experience was fantastic. Next time I hope to stay there again.

2026-05-27 • via Nuitee
A
Andreas • extended_group • de
5
Diese Umstände sind eigentlich nicht tragbar!
Pros:

Der Service war sehr gut

Cons:

Leider war das Hotel viel zu kalt, die Klimaanlage hatte keine Chance die Zimmer zu erwärmen, weiterhin ist der Strom sehr oft ausgefallen und am Abreisetag war kein Wasser mehr , es war nicht mal möglich zu Duschen.

2026-05-22 • via Nuitee
B
Beth • extended_group • us
7
2026-01-19 • via Nuitee
M
Ma • solo_traveller • us
9
In all it was a very nice place, with good value for the price
Pros:

Good location, very friendly staff, clean, comfortable

Cons:

The water was never hot

2026-01-19 • via Nuitee
J
Jaren • extended_group • us
10
Pros:

The front staff was extremely nice and professional. Any request from laundry to taxi requests were done with no hassle.

Cons:

N/A

2026-01-19 • via Nuitee
F
Fabiana • couple • uy
10
Pros:

La atención del personal fue genial, super amables y siempre recomendando las mejores opciones para paseos,.comida,.etc

2025-11-14 • via Nuitee
R
Rosa • couple • us
9
2025-11-14 • via Nuitee
O
Ovidijus • solo_traveller • lt
9
Pros:

Vaizdas į miestą. Patogi lova. Terasa ant stogo.

Cons:

Prasta garso izoliacija.

2025-10-30 • via Nuitee
P
Pamela • extended_group • cl
8
Muy buen lugar y aún puede mejorar más
Pros:

La limpieza , todo impecable.

Cons:

Ruidos intermitentes durante gran parte del día y noche .

2025-10-23 • via Nuitee
S
Shareef
10
Pros:

The Airport shuttle was easy to find.

2025-10-11 • via Nuitee
A
Anchal • partner
6
Pros:

We stayed at Ayni Cusco for a week. It is a bit farther along from the main square so be prepared to uber and/or taxi a lot. We had some of our uber drivers cancel rides as they didn’t want to make the ride out to this hotel.

The views from the room are great and the staff is amazing! However, our bathroom had a strong stench of sewer and stagnant water. We mentioned this to the staff twice and not much was done to resolve this issue. Towards the end of my stay I started dreading going to the bathroom. I had to buy some incense and spray to mask the smell.
The bed was comfortable and the breakfast included was good as well. Overall would stay here again if they can resolve ventilation issues and issues in the bathroom with the drain pipes.

2025-09-25 • via Nuitee
L
Leo • partner
10
Pros:

Excellent service. 3-year old facility, looks brand new, squeaky clean.
Location is uphill and away from restaurants, shops, central sightseeing, so we relaxed and ate in the hotel restaurant that was surprisingly good; thanks to a previous reviewer who recommended the excellent pumpkin soup.
Really nice facility, great value for the money.

2025-09-22 • via Nuitee
S
Sophie
8
Pros:

Good priced hotel. Restaurant has good affordable food, beds were comfy and easy to walk into town (though not back). Only downside was water temperature could be tepid if you want to use the baths

2025-09-21 • via Nuitee