APA Mountain Lodge

Teilweise doch beschädigte Gegenstände und Möbel ... wie z.B. Fenster Türen Schränke

It was very laid back to the extent that it wasn’t a hotel that was looked after. The pool area was clean, the rest was rundown, as if no one cared. It could have been a fantastic hotel, but sadly was neglected.

Lots of examples, but just a few there was no excuse for: no toilet paper, when we asked we were told it was coming someone had gone to buy it, 16 hours later still none. Curtain pole was coming off the wall, beer cans outside around the lodge, bathroom not clean, one set of towels for two, 16 hours later still the same. We left a day early and when we handed in the keys either they weren’t organised to realise we were leaving early or they didn’t care.

There were a few people having a good time around the pool with music and to be fair we couldn’t hear any noise from our lodge, so that was not an issue.

Our issue was, if a hotel cannot get the basics, toilet paper, towels, a clean bathroom to name a few, it is not my choice for a relaxing holiday.

Extremely poor breakfast. Eggs & frankfurter sausages given. No choice in that. Dry bread, basic cheese, olives, jam, salad, cold chips (once). Butter provided 30% of the time. Fruit given the following day if we asked for it. Had to buy our own cereal, as the same food every day becomes very tiresome. Milk supplies very low. No fruit juice offered. Evening meal was supposed to be a la carte, as long as you liked chicken, fish or meatballs. Quality of cooking was mostly poor. Internet access very hit & miss. Our room had to piggy back off another room, but when that room was empty we had no Internet. During a power cut one evening, there was no alternative source of power, no candles, nothing. We had to use our phones for light. Our room was classed as "luxury". No tea, coffee etc, no toiletries, very little in the way of bedding, whole room slopped downwards, 2 towels. There was a working fridge, but you need to be good at jenga to fit your drinks in. Clean sheets, towels etc were provided if you asked for them. No one told us that housekeeping wouldn't be done automatically. There was a bin near our room, which we used several times. In the 10 days we were there it never got emptied. Whilst the hotel is in the mountains, be aware that the access is extremely poor and if you are not a confident driver, it will be a problem. There are 3 people working at this hotel. They all smoke, all the time. It is casual in the extreme.

Als wir ankamen schliefen die Mitarbeitenden als Hätten sie uns nicht erwartet. Wir mussten erst 20 Minuten warten mit Kindern und Koffern bis sie das Zimmer gerichtet haben. Als wir nun das Zimmer bezogen haben, stellte meine Frau fest es musste nochmal geputzt werden. Also haben wir selbst das Zimmer und Bad nochmal putzen müssen. Viele Haare gefunden etc....Die Lage ist in den Bergen und ohne Auto hat man keine Chance Lebensmitteln kaufen zu gehen oder sonstiges. Man ist dann auf das Hotel angewiesen.

Als je geen ervaren chauffeur bent moet je daar niet komen

If you're expecting a genuine five-star experience, I'd honestly look elsewhere. In my opinion, this hotel is too good to be a 3-star, but nowhere near a 5-star. At best, it's a 3.5-star hotel.

The first problem was simply getting there. Google Maps took us to two dead ends, one ending at a mansion under construction. The roads are incredibly narrow, and we ended up doing what felt like a 20-point turn while trying not to get a puncture. The hotel should really send guests a recommended route before arrival. I definitely wouldn't recommend arriving at night.

The hotel has so much potential, but the lack of maintenance is obvious. There are dead plants left sitting in pots, others are withering from lack of water, and the grounds feel neglected. Even the outdoor hanging egg chair had dirty cushions that looked like they hadn't been cleaned in years.

We booked a Deluxe Suite after a 7-hour 40-minute drive from Cappadocia, we were hoping to relax. Instead, it was a real disappointment. I honestly questioned whether they cleaned our room.

We found a wine stain in the fridge, hair in the Jacuzzi, used shower gel bottles left behind, and the Jacuzzi itself didn't work. The electrical sockets were dead, there was no Wi-Fi, the TV didn't work, the bed felt broken and was really uncomfortable, and every time the toilet flushed the bathroom smelled of sewage. We were also given one bath towel and what looked like two hand towels rolled up to pass as a full-sized towels.

To be fair, the electricity was fixed—but only on our last night, which finally meant we could charge our phones and use the internet.

We also paid 2,000 TL for dinner, and it wasn't worth it. I'd recommend eating elsewhere. The staff are aloof.

This place has the potential to be fantastic, but it feels like maintenance and housekeeping have been neglected for too long. If you're paying for a five-star hotel, this isn't it.

tout

Pour la Turquie le prix est beaucoup trop élevé pour la qualité des services. La chambre n'était pas propre (tables de nuit, salle de bain, ...) la bouteille d'eau offerte était déjà entamée. Nous savions que le logement était situé dans la montagne mais la route pour y accéder est dangereuse et tres peu pratique avec des tournants compliqués. Les photos sont vraiment avantageuses pour le logement et ni ressemblent pas tant. Pour le prix vous pouvez trouver beaucoup mieux ailleurs.

De katten

- Der Hund in der Unterkunft hat die ganze Nacht gebellt
- Wir haben ungefragt ein anderes Zimmer bekommen, was uns als Upgrade erklärt wurde. Das Zimmer war in der Renovierung und schmutzig. Als wir das angesprochen haben, wurden uns 2 Optionen angeboten (eine von denen war das Zimmer, das wir gebucht haben). Dieses Zimmer war in etwas besserem Zustand aber im Badezimmer gab es viele Ameisen. Wir sind relativ spät angekommen, deswegen fanden wir die Verwirrung mit dem Zimmer etwas anstrengend.