Diego de Almagro Providencia Express

Hotels
8 (2676 reviews)
120 Almirante Pastene , Santiago , cl

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Good breakfast
Cons:
Poor cleanliness in some areas
Issues with water temperature
Unfriendly dining staff

Categories

Cleanliness
7.14
Several reviews mention poor cleanliness and issues with hygiene.
Service
8.61
Mostly positive sentiments regarding staff friendliness and service, though some mention lack of politeness from dining staff.
Location
9.15
Consistently praised for being ideally located near transport and attractions.
Room Quality
7.6
Mixed feelings on room quality with mentions of temperature and comfort issues.
Amenities
7.13
Noted lack of toiletries and occasional problems with water temperature.
Value for Money
8.09
Average feedback on pricing in relation to offerings.
Food and Beverage
8.14
Breakfast options are generally praised, though there are minor criticisms regarding variety.
Overall Experience
8.11
Overall experience is mixed but leans positive, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:26

Property Description

Convenient Location in Santiago

Modern Amenities

Diego de Almagro Providencia Express in Santiago offers comfortable rooms with flat-screen TVs, private bathrooms, and free WiFi. Guests can enjoy a delicious buffet or continental breakfast each morning. The hotel's multilingual staff provides helpful tips and recommendations for exploring the area. With its proximity to popular attractions like Patio Bellavista and Costanera Center, this hotel is the perfect choice for travelers interested in sightseeing and city walks.

Family-Friendly Accommodation

Families can take advantage of the hotel's family rooms, ensuring everyone has a cozy and enjoyable stay. Plus, free private parking is available for guests who drive, adding convenience to your visit.

Book your stay at Diego de Almagro Providencia Express for a memorable experience in Santiago!

Important information:

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. This additional fee (IVA) is not included in the hotel rates and must be paid separately.

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8
Based on 2676 reviews
Cleanliness: 7.14
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
M
mauricio solo_traveller cl
8
Pros:

Orden y limpieza. Forma de manejar el estacionamiento

Cons:

Lo único que no me agradó fue la velocidad de internet. No se podía conectar a aplicaciones. En el pc no corría ningún servicio de streaming

2026-06-19 via Nuitee
C
Cristian solo_traveller cl
9
2026-06-18 via Nuitee
R
Roberto solo_traveller cl
10
2026-06-14 via Nuitee
N
Nelson couple cl
10
Agradable
Pros:

Limpia

2026-06-13 via Nuitee
M
mariangel solo_traveller cl
10
2026-06-11 via Nuitee
E
ERIKA solo_traveller cl
10
General bueno
Pros:

El desayuno bueno, las chicas que atienden son amables ningun problema

Cons:

El baño wc cuando llegue estaba tapado

2026-06-09 via Nuitee
J
J. Soto solo_traveller cl
10
Excelente
Pros:

Excelente todo

2026-06-05 via Nuitee
J
J. Soto family_with_children cl
10
2026-06-05 via Nuitee
J
Juan family_with_children cl
8
Cons:

La pieza estaba todo el tiempo hedionda a alcantarillado. Posiblemente había un problema con la ventilación de los baños o con los deasgües.

2026-06-04 via Nuitee
M
maria couple cl
9
Prometedor
Pros:

Muy buena ubicación para mi actividad, tiene lo justo y necesario para ser un hotel express

2026-06-03 via Nuitee
A
Alessandro couple br
10
2026-06-01 via Nuitee
A
Alfredo couple cl
8
2026-05-31 via Nuitee
M
Marcela solo_traveller cl
7
2026-05-28 via Nuitee
M
Manuel solo_traveller us
10
A nice well-located hotel
Pros:

The selection of fruits and other foods. Breads and cakes were good too.

Cons:

It didn't have milk without lactose. For me, the selection of food was more than enough (with one exception, see my previous sentence).

2026-05-28 via Nuitee
F
Francisco Hermosilla solo_traveller cl
10
LO RECOMENDARIA
Pros:

BUEN DESAYUNO

Cons:

TODO BIEN

2026-05-25 via Nuitee
R
Rodrigo solo_traveller cl
9
Hotel cómodo para descansar.
Pros:

La ubicación, la comodidad, la ubicacion, poco ruido.

Cons:

La TV pixelada.

2026-05-21 via Nuitee
J
Jorge couple cl
10
2026-05-18 via Nuitee
F
Francisco solo_traveller cl
9
Pros:

Bueno

Cons:

Restaurante. No es bueno.

2026-05-17 via Nuitee
Z
Zaida family_with_children cl
9
Mejorar atención en restaurante
Pros:

La ubicación del hotel y la vista desde la habitación excelente.

Cons:

Restaurante poco amable las funcionarias. Mi hijo de 10 años solicitaba ayuda para servirse leche o alimentos calientes y no era atendido.
Falta proactividad.

2026-05-16 via Nuitee
J
JAVIER extended_group cl
8
ubicacion buena para trabajo y compras
2026-05-13 via Nuitee