Hilton Garden Inn Kyoto Shijo Karasuma

Hotels
•
Hilton Garden Inn
9 (813 reviews)
397 Gojo Karasuma Cho,Karasuma-dori , Kyoto , JP
+81 75-320-5111

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Outstanding service
Excellent location
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Cleanliness issues reported
Perceived as overpriced by some

Categories

Cleanliness
7.89
Reviews noted issues with room cleanliness, including unvacuumed conditions and unclean glasses.
Service
9.86
Many reviews emphasized outstanding service from staff, who were warm and attentive.
Location
9.4
Multiple reviews praised the hotel's convenient location near transportation and attractions.
Room Quality
8.85
Rooms are described as comfortable and spacious, but one review noted the family room was not spacious enough.
Amenities
9.38
Reviewers generally found the amenities to be above expectations, especially for family stays.
Value for Money
8.34
One review indicated that the hotel felt overpriced given the cleanliness issues.
Food and Beverage
8.89
Positive feedback on breakfast options, although gluten free options could be improved.
Overall Experience
9.36
Overall guest experiences were very positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Central Location
Located in the heart of Kyoto, Hilton Garden Inn Kyoto Shijo Karasuma offers a convenient stay for guests looking to explore the city. Situated near popular attractions and the conference hall, guests can easily immerse themselves in the local culture.

Modern Amenities
With a fitness centre, free WiFi, and a restaurant on-site, guests can enjoy a comfortable and convenient stay. The air-conditioned rooms are well-equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a relaxing experience.

Multilingual Staff and Breakfast
Guests can start their day with a delicious buffet breakfast and receive assistance from the multilingual staff fluent in German, English, Japanese, and Chinese. Whether for business or leisure, Hilton Garden Inn Kyoto Shijo Karasuma caters to all needs.

Book your stay at Hilton Garden Inn Kyoto Shijo Karasuma for a memorable experience in Kyoto.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITM

Location

Guest Reviews

9
Based on 813 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
F
Foti • family_with_children • au
10
Excellent comfortable facilities
Pros:

The room facilities exceeded our expectations. Very modern & roomy. The most comfortable stay we had in Japan. Happy hour was also a great offer.

Cons:

The location wasn't ideal for us. Bit far to walk to the sites we wanted to go, had to rely on train & taxi.

2026-10-31 • via Nuitee
L
Luis • extended_group • us
9
2026-10-30 • via Nuitee
E
Ewart • couple • ca
7
Pros:

BED WAS GREAT.

Cons:

FOOD WAS WAY OVERPRICED AT THE HOTEL. FOR THE AMOUNT SPENT, THE HOTEL WAS NOT THE BEST WE STAYED AT.

2026-10-30 • via Nuitee
R
Raad Habbal • couple • sa
9
2026-10-29 • via Nuitee
V
veronique • couple • fr
9
Très bon séjour à kyoto
Pros:

Hôtel très bien situé, au calme.
Très confortable, très bon petit déjeuner. Il y a une laverie ce qui est très pratique.

Cons:

Chambre sombre.

2026-10-29 • via Nuitee
A
Agim • family_with_children • be
9
2026-10-28 • via Nuitee
B
Barbara • extended_group • us
10
Centrally located, spotless, and comfortable hotel.
Pros:

The rooms were spotless, the beds very comfortable and the whole hotel was very quiet. The breakfast buffet offered a wide variety of options for all cultures. The location was very central with restaurants and shopping within a few blocks. The happy hour is not to be missed.

2026-10-28 • via Nuitee
H
Haris • family_with_children • cy
10
2026-10-27 • via Nuitee
G
Guillermo • extended_group • ar
9
2026-10-26 • via Nuitee
A
Adrian • solo_traveller • pl
10
2026-10-25 • via Nuitee
M
Makenna • couple • us
3
Pros:

Breakfast was decent and our bed was comfortable. The room was spacious for two.

Cons:

The floor of our hotel room reeked of cigarette smoke, and we had absolutely no sunlight in our room (a building was blocking our view and had a window peering right into our room?)

2026-10-21 • via Nuitee
C
Ching Ling • solo_traveller • tw
10
住宿簡單乾淨 方便
Pros:

前台服務人員非常友好

Cons:

連結WiFi 不順

2026-10-20 • via Nuitee
A
Agus • couple • ar
8
MUY BUENO
Pros:

EL CUARTO MUY COMODO, EL GYM COMPLETO.
ESTA BIEN UBICADO, NO ES CENTRICO, PERO BASTANTE

Cons:

AL DESAYUNO LE FALTO MAS MAS VARIEDAD OCCIDENTAL - FIAMBRES, FRUTAS, ...

2026-10-20 • via Nuitee
J
Josee • extended_group • ca
10
2026-10-19 • via Nuitee
J
Josee • solo_traveller • ca
10
Great!
Pros:

Clean, smells good, good location

Cons:

The restaurant doesn’t have a lot of choices of meals

2026-10-19 • via Nuitee
M
milton • couple • br
9
2026-10-18 • via Nuitee
T
tommi • couple • fi
8
2026-10-18 • via Nuitee
S
Sigrid • extended_group • de
10
2026-10-18 • via Nuitee
W
William • couple • ie
10
2026-10-15 • via Nuitee
A
Andrea • family_with_children • it
9
2026-10-14 • via Nuitee