Hilton Garden Inn Kyoto Shijo Karasuma

Hotels
•
Hilton Garden Inn
9 (813 reviews)
397 Gojo Karasuma Cho,Karasuma-dori , Kyoto , JP
+81 75-320-5111

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Outstanding service
Excellent location
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Cleanliness issues reported
Perceived as overpriced by some

Categories

Cleanliness
7.89
Reviews noted issues with room cleanliness, including unvacuumed conditions and unclean glasses.
Service
9.86
Many reviews emphasized outstanding service from staff, who were warm and attentive.
Location
9.4
Multiple reviews praised the hotel's convenient location near transportation and attractions.
Room Quality
8.85
Rooms are described as comfortable and spacious, but one review noted the family room was not spacious enough.
Amenities
9.38
Reviewers generally found the amenities to be above expectations, especially for family stays.
Value for Money
8.34
One review indicated that the hotel felt overpriced given the cleanliness issues.
Food and Beverage
8.89
Positive feedback on breakfast options, although gluten free options could be improved.
Overall Experience
9.36
Overall guest experiences were very positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Central Location
Located in the heart of Kyoto, Hilton Garden Inn Kyoto Shijo Karasuma offers a convenient stay for guests looking to explore the city. Situated near popular attractions and the conference hall, guests can easily immerse themselves in the local culture.

Modern Amenities
With a fitness centre, free WiFi, and a restaurant on-site, guests can enjoy a comfortable and convenient stay. The air-conditioned rooms are well-equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a relaxing experience.

Multilingual Staff and Breakfast
Guests can start their day with a delicious buffet breakfast and receive assistance from the multilingual staff fluent in German, English, Japanese, and Chinese. Whether for business or leisure, Hilton Garden Inn Kyoto Shijo Karasuma caters to all needs.

Book your stay at Hilton Garden Inn Kyoto Shijo Karasuma for a memorable experience in Kyoto.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITM

Location

Guest Reviews

9
Based on 813 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
S
Sierra • solo_traveller • us
8
2026-09-12 • via Nuitee
O
Ofek • solo_traveller • il
10
2026-09-06 • via Nuitee
D
DIMITRIOS • couple • gr
10
I enjoyed very much my stay in this hotel and I will select it again when I travel again to Kyoto.
Pros:

The room was very comfortable with a large double bed, clean with excellent service every day. The staff was very friendly and the breakfast was excellent!

Cons:

The only flaw was the lack of shelves in the wardrobe for storing my clothes.

2026-09-04 • via Nuitee
M
ming-chuan • solo_traveller • tw
9
Pros:

1、Check in 快，check out離開將鑰匙放入木箱即可,
2、早餐好吃，服務也好
3、房間簡單別緻乾淨

2026-09-02 • via Nuitee
K
Karin • couple • za
8
Comfortable and convenient stay with friendly staff and great breakfast options.
Pros:

Comfortable rooms, friendly staff, conveniently close to Kyoto station (we walked on arrival and departure) as well as the subway (used to reach ICC each day), excellent breakfast offering both traditional and western options, decent fitness centre, laundry in the hotel basement was very useful during our stay.

Cons:

na

2026-08-31 • via Nuitee
B
Bertrand • solo_traveller • es
8
Pros:

La habitación es espaciosa y muy cómoda. El personal es muy atento y amable. Su ubicación es estupenda

2026-08-29 • via Nuitee
S
Siwar • family_with_children • it
9
2026-08-29 • via Nuitee
A
Ancharuz • solo_traveller • mu
9
2026-08-25 • via Nuitee
A
Alena • couple • ru
9
Хороший вариант, если не хочется экспериментов.
Pros:

Хилтон- это всегда про гарантию получения конкретных удобств и комфорт. Всегда надежно. Хорошие завтраки. Особенно важен факт наличия именно европейского завтрака. В отличие от многих отелей в Японии тут шведский стол, что тоже удобно. Мне не заходят японские завтраки совсем, а интерпретация европейского завтрака в Японии во многих отелях оставляет желать лучшего. А тут удобно - сам выбираешь. Вообщем, рекомендую Хилтон, если не хотите экспериментов, а просто хотите классический европейский комфорт. Ну и номер больше стандартного японского.

Cons:

Все было ок.

2026-08-24 • via Nuitee
M
Maximilian • couple • at
7
2026-08-23 • via Nuitee
G
Graziano • couple • it
8
Hotel con un approccio professionale . Molto pulito ed una location molto buona. Lo consiglio .
Pros:

Location, pulizia e servizi

Cons:

Personale molto gentile, professionale ma non particolarmente empirico

2026-08-20 • via Nuitee
A
Aitor • family_with_children • es
10
2026-08-18 • via Nuitee
A
alejandro • family_with_children • es
10
Muy buen hotel y céntrico
Pros:

Todo

Cons:

No puedo decir nada malo

2026-08-10 • via Nuitee
M
Manish • solo_traveller • in
10
2026-08-10 • via Nuitee
K
Karina • solo_traveller • br
9
2026-08-09 • via Nuitee
S
Salomon • couple • fr
9
Génial.
Pros:

Le petit déjeuner, l’emplacement et la salle de sport sont des points forts. Florent qui s’occupe de la restauration est également quelqu’un de super, n’hésitez pas à lui poser des questions.

Cons:

À l’inverse l’une de ses collègues est peu agréable.

2026-08-09 • via Nuitee
C
Claudia • couple • pt
9
2026-08-08 • via Nuitee
J
Juan Carlos • solo_traveller • es
10
2026-08-08 • via Nuitee
R
Rubén • couple • es
9
2026-08-06 • via Nuitee
E
Emine • solo_traveller • tr
10
2026-08-05 • via Nuitee