Hilton Garden Inn Kyoto Shijo Karasuma

Hotels
•
Hilton Garden Inn
9 (813 reviews)
397 Gojo Karasuma Cho,Karasuma-dori , Kyoto , jp
+81 75-320-5111

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Outstanding service
Excellent location
Comfortable rooms
Good amenities
Delicious breakfast
Cons:
Cleanliness issues reported
Perceived as overpriced by some

Categories

Cleanliness
7.89
Reviews noted issues with room cleanliness, including unvacuumed conditions and unclean glasses.
Service
9.86
Many reviews emphasized outstanding service from staff, who were warm and attentive.
Location
9.4
Multiple reviews praised the hotel's convenient location near transportation and attractions.
Room Quality
8.85
Rooms are described as comfortable and spacious, but one review noted the family room was not spacious enough.
Amenities
9.38
Reviewers generally found the amenities to be above expectations, especially for family stays.
Value for Money
8.34
One review indicated that the hotel felt overpriced given the cleanliness issues.
Food and Beverage
8.89
Positive feedback on breakfast options, although gluten free options could be improved.
Overall Experience
9.36
Overall guest experiences were very positive, with many expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:11

Property Description

Central Location
Located in the heart of Kyoto, Hilton Garden Inn Kyoto Shijo Karasuma offers a convenient stay for guests looking to explore the city. Situated near popular attractions and the conference hall, guests can easily immerse themselves in the local culture.

Modern Amenities
With a fitness centre, free WiFi, and a restaurant on-site, guests can enjoy a comfortable and convenient stay. The air-conditioned rooms are well-equipped with essential amenities such as a flat-screen TV, safety deposit box, and private bathroom, ensuring a relaxing experience.

Multilingual Staff and Breakfast
Guests can start their day with a delicious buffet breakfast and receive assistance from the multilingual staff fluent in German, English, Japanese, and Chinese. Whether for business or leisure, Hilton Garden Inn Kyoto Shijo Karasuma caters to all needs.

Book your stay at Hilton Garden Inn Kyoto Shijo Karasuma for a memorable experience in Kyoto.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ITM

Location

Guest Reviews

9
Based on 813 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
G
Graziano • couple • it
8
Hotel con un approccio professionale . Molto pulito ed una location molto buona. Lo consiglio .
Pros:

Location, pulizia e servizi

Cons:

Personale molto gentile, professionale ma non particolarmente empirico

2026-08-20 • via Nuitee
A
Aitor • family_with_children • es
10
2026-08-18 • via Nuitee
A
alejandro • family_with_children • es
10
Muy buen hotel y céntrico
Pros:

Todo

Cons:

No puedo decir nada malo

2026-08-10 • via Nuitee
M
Manish • solo_traveller • in
10
2026-08-10 • via Nuitee
K
Karina • solo_traveller • br
9
2026-08-09 • via Nuitee
S
Salomon • couple • fr
9
Génial.
Pros:

Le petit déjeuner, l’emplacement et la salle de sport sont des points forts. Florent qui s’occupe de la restauration est également quelqu’un de super, n’hésitez pas à lui poser des questions.

Cons:

À l’inverse l’une de ses collègues est peu agréable.

2026-08-09 • via Nuitee
C
Claudia • couple • pt
9
2026-08-08 • via Nuitee
J
Juan Carlos • solo_traveller • es
10
2026-08-08 • via Nuitee
R
Rubén • couple • es
9
2026-08-06 • via Nuitee
E
Emine • solo_traveller • tr
10
2026-08-05 • via Nuitee
P
philip • couple • au
9
Good, we enjoyed it
Pros:

Location

Cons:

Room was a little small for us

2026-08-03 • via Nuitee
A
Amelia • solo_traveller • gb
10
2026-08-02 • via Nuitee
E
elif • couple • tr
7
2026-07-25 • via Nuitee
G
Gottfried • solo_traveller • ch
10
Pros:

An diesem Hotel gibt es nichts auszusetzen. Gute ruhige Lage. Gutes Frühstück

2026-07-24 • via Nuitee
G
Gustavo • family_with_children • ar
9
EXCELENTE OPCION EN KYOTO
Pros:

Excelente ubicación, atención del personal, muy bien desayuno

2026-07-24 • via Nuitee
T
Theodora • family_with_children • au
9
Great location, nice rooms
Pros:

Great location, clean and nice rooms

Cons:

The breakfast was average and not as good at other hotels in japan

2026-07-22 • via Nuitee
L
Lukasz • family_with_children • pl
10
2026-07-21 • via Nuitee
S
Stefan • family_with_children • pl
7
Pros:

Bardzo dobra lokalizacja. Czysto.

Cons:

Minus- śniadania- ciężko było zastać jajecznicę, na której nam zależało ( ciągle brakowało). Na zdjęciu pokoju nie było tego widać, ale okno mialo nieprzezroczystą szybę, więc pokój pomimo któregoś piętra był jak w piwnicy- bez światła dziennego. Wiedząc o tym, wybralibyśmy inny hotel. Było to dość przygnębiające

2026-07-20 • via Nuitee
A
Andre • family_with_children • pt
9
Kyoto em família
Pros:

Localização e quarto.

2026-07-20 • via Nuitee
A
Aamir • couple • ae
9
2026-07-19 • via Nuitee