Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near beach, restaurants and shops
Very friendly and helpful staff
Good value for money / great price-quality
Clean rooms and comfortable beds
On-site cafe/restaurant and good breakfast
Air conditioning and pool available
Cons:
Some rooms are small and dark
Located on/near main road — can be noisy
Pool is small and was reported once as not very clean
Parking under mango trees (risk of falling fruit/vehicle damage)
No shared kitchen in some units / limited apartment-style facilities

Categories

Cleanliness
9.1
Rooms repeatedly described as clean and well kept; one mention that the pool was small and not very clean, slightly lowering score.
Service
9.8
Multiple reviews praise very friendly, helpful and attentive staff (front desk assistance, upgrades, good guest support).
Location
9.4
Consistently highlighted as excellent — steps from the beach, restaurants and shops — but some guests note noise from the main road.
Room Quality
8.6
Mixed: comfortable beds and some spacious suites/upgrades, but several mentions of small, dark rooms and a too-high pillow.
Amenities
9
Pool, air conditioning and on-site cafe/restaurant and parking noted; pool is small and parking under mango trees is a concern for some guests.
Value for Money
9.7
Frequently praised as good/excellent value with strong price-to-quality comments across reviews.
Food and Beverage
9.3
Breakfast and the connected cafe/restaurant are positively mentioned (good breakfast, tasty cafe food).
Overall Experience
8.7
Overall very positive guest experience driven by location, service and value; minor negatives (noise, small rooms, parking issues) temper the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:20

Property Description

Luxurious Accommodation with Pool and Garden
Ventura Santa Teresa, a 4-star hotel in Santa Teresa Beach, offers a luxurious stay with an outdoor swimming pool, garden, and terrace. The rooms feature modern amenities including free WiFi, air conditioning, and a private bathroom. Some rooms even offer stunning pool views.

Diverse Dining Options
Indulge in a variety of culinary delights at the hotel's restaurant, serving Mexican, Spanish, and Texmex cuisine. Enjoy an à la carte, continental, or American breakfast each morning. Special dietary requests such as vegetarian, dairy-free, and vegan options are also catered to.

Adventure and Exploration
Explore the picturesque surroundings with bike and car hire services available at the hotel. Popular activities like hiking and cycling are perfect for adventure enthusiasts. Don't miss out on visiting nearby attractions like Mar Azul and Montezuma Waterfall.

Book your stay at Ventura Santa Teresa now for a memorable and relaxing experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 315 reviews
Cleanliness: 9.1
Service: 9.8
Location: 9.4
Room Quality: 8.6
Amenities: 9
Value for Money: 9.7
Food and Beverage: 9.3
Overall Experience: 8.7
E
Ekaterina • couple • ru
10
2026-09-09 • via Nuitee
N
Natalia • extended_group • cr
10
Encanto
Pros:

Su ubicación genial en el centro de todo , me encantó.
La habitación súper cómoda y muy limpia , tiene espacio para compartir con amigos incluso para y relajarse también.
Abi nos atendió demasiado bien, una chica muy amable, volveríamos sin duda.

2026-09-06 • via Nuitee
F
Fabiola • couple • cr
9
2026-09-04 • via Nuitee
M
Melisa • extended_group • cl
7
Muy buena atención
Pros:

BUENÍSIMA la atención del personal, super amables y atentos. Nos ayudaron en todo lo que pudieron. El lugar es pequeñito pero lindo y tranquilo. Escuché a otras turistas quejarse de sus alojamientos, pero para nosotras que estábamos todo el día fuera y queríamos estar tranquilas, estuvo bien.

Cons:

El baño, se pasaba el agua de la ducha a la habitación y quedaba el piso mojado. Lo otro era que la habitación era muy oscura.

2026-08-27 • via Nuitee
G
Giorgia • solo_traveller • it
10
Pros:

Struttura molto bella e nuova, staff super accogliente ed estremamente gentile, pulizia e posizione ottimi

2026-08-25 • via Nuitee
H
Henrique • couple • br
10
Ótimo custo benefício
Pros:

Quarto muito limpo. Restaurante muito bom. Localização conveniente próxima a praia e em frente a um mercado.

2026-08-25 • via Nuitee
L
Lucy • solo_traveller • gb
8
2026-08-21 • via Nuitee
S
Soazik • family_with_children • mx
10
Execellent séjour
Pros:

Tout est fait pour qu'on puisse se déconnecter et profiter de nos vacances. Le personnel est. bienveillant et très aimable. Les zones relaxes sont très agréables pour profiter de l'extéreur.

Cons:

rien

2026-08-21 • via Nuitee
J
Jose Manuel • solo_traveller • co
9
Pros:

Hotel cerca a todo, cómodo, excelente servicio, aire acondicionado bueno.

2026-08-19 • via Nuitee
T
Teague • couple • us
10
Pros:

Clean - convenient location. Friendly staff. Nice small pool and common areas. Highly recommend

2026-08-16 • via Nuitee
H
Hadrien • extended_group • be
10
2026-08-13 • via Nuitee
M
Michael • couple • ch
9
Tolle Unterkunft, wir kommen gerne wieder.
Pros:

Tolle Einrichtung, nettes Personal, sehr sauber und empfehlenswert.

Cons:

Etwas kleine Zimmer.

2026-08-13 • via Nuitee
J
Janine (Jay) • extended_group • ca
8
Minimalist space
Pros:

The staff, Abigail and David, were so friendly here and definitely helped to boost our rating of Ventura. It’s a clean, small, minimalist hotel right across the street from Playa Carmen, a grocery store and a laundry mat. There is a shared seating area at the front and back that we appreciated since the rooms are quite small.

Cons:

The shower leaked a bit and there was a smell of chemicals in the room. I think they were fixing this though, so you could ask before booking.

2026-08-12 • via Nuitee
A
Antonello • solo_traveller • it
10
Pros:

Staff molto professionale e disponibile. Camere molto confortevoli e super pulite.

2026-08-11 • via Nuitee
A
Adriana • solo_traveller • cr
10
Inigualable
Pros:

Todo principalmente la cercanía al ma

Cons:

Nada

2026-08-05 • via Nuitee
O
omri • solo_traveller • il
9
Pros:

Good value

Cons:

Rooms a bit small

2026-08-05 • via Nuitee
A
Aaron • solo_traveller • us
9
Pros:

The cost and the layouts of the rooms.

2026-08-02 • via Nuitee
J
Jantine • family_with_children • nl
8
2026-08-02 • via Nuitee
Y
Yishai • couple • il
10
2026-08-02 • via Nuitee
L
Lenka • solo_traveller • de
5
not worth the money - noisy road and dark room
Pros:

Central location, comfy beds

Cons:

The location is near busy road, I requested a quiet room in advance and they put me in a room closest to the busy road, although I asked for a different room on arrival (again). The rooms are dark and small and the pool is a joke, its tiny and not very clean, i would not recommend staying as there is so many other excellent and better value / quality options in Santa Teresa.

2026-07-25 • via Nuitee