Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
Housekeeping on request
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Poor food quality

Categories

Cleanliness
6.43
Multiple reviews mentioned issues with cleanliness, including unclean sheets and inadequate cleaning services.
Service
7.9
Mixed reviews on staff behavior; some were helpful, while others were rude, affecting the overall service score.
Location
9.94
The location received high praise for its accessibility to attractions and convenience for guests.
Room Quality
6.89
Guests reported discomfort due to the small bathroom size, affecting the overall room quality perception.
Amenities
7.42
Basic amenities were available, but issues such as lack of toiletries and complaints about breakfast offerings were noted.
Value for Money
8.38
While issues were highlighted, many felt the price was reasonable for what was offered.
Food and Beverage
5.93
Negative feedback on food quality and variety, notably the breakfast offerings.
Overall Experience
7.9
Overall experience varied; great location but significant concerns regarding cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:37

Property Description

Central Location in Istanbul
Located in the heart of Istanbul, Rafinn Hotel offers convenience and comfort to its guests. With key attractions like Taksim Square and Istiklal Street within walking distance, guests can immerse themselves in the vibrant city life.

Modern Amenities
Rafinn Hotel boasts modern amenities to enhance the stay of its guests. From air-conditioned rooms with flat-screen TVs to free WiFi throughout the property, the hotel ensures a comfortable and connected experience for all visitors.

Convenient Services
With a 24-hour front desk, airport transfers, and room service, Rafinn Hotel prioritizes the convenience and satisfaction of its guests. The buffet breakfast served each morning adds an extra touch to the overall delightful stay.

Experience the best of Istanbul at Rafinn Hotel. Book your stay now for an unforgettable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

Cleanliness: 6.43
Service: 7.9
Location: 9.94
Room Quality: 6.89
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 5.93
Overall Experience: 7.9
J
Joanna • couple • pl
9
Nice hotel in good price
Pros:

So close to bus and main street Istikal caddesi. Breakfast- buffet ( bread, simit, eggs , cucumber, tomatoes, olives, cornflakes, tea, coffee, sometimes fries , cheese, ham ). Nice staff in reception. Clean room.
Breakfast is in second hotel but it's 2 metres for walking.

Cons:

I am not sure about cleaning room because we waited 2 days for cleaning ( put information on door) but hadn't cleaning. After 2 days of waiting she cleaning our room but unfortunately housekeeping put trush something what she shouldn't put to trush , no so big problem but anyway she shouldn't put private staff to trush. Room was clean but when we checked in room wasn't towel . It wasn't problem because when I asked in reception then worker bring me . For me bed wasn't comfortable but for me, maybe someone another enjoy .

2026-01-24 • via Nuitee
B
BOUMLIK • couple • ma
5
Pros:

L emplacement

Cons:

Very loud and extremly noisy! You cannot sleep at night at All

2026-01-22 • via Nuitee
N
Neziha • solo_traveller • fr
10
Pros:

L'accueil

Cons:

Rien

2026-01-21 • via Nuitee
F
Fiodar • couple • by
10
2026-01-20 • via Nuitee
I
Ilayda • family_with_children • at
1
Katastrophe
Pros:

Das Hotel hat mich nur enttäuscht

Cons:

Das Frühstück war nur Brot mit gurken und Tomaten. Beim tee gab es kein zucker man musste es jedesmal dem Hotelpersonal sagen, denn die in der Küche haben mich ignoriert. Im Hotel gab es kein Toilettenpapier und Handtücher ich musste danach fragen und habe es erst nach dem 3ten mal Fragen bekommen, handseife gab es nicht das musste ich selber kaufen. Beim Fenster in der Dusche gab es keine vorhänge man konnte alles sehen, musste das Fenster selber mit einem t-shirt zu decken. Der Ort wo das Hotel liegt ist laut einheimischen eine „schmutzige Straße“ wenn ihr versteht was ich meine.

2026-01-19 • via Nuitee
U
Ukiyeva • couple • kz
1
Улучшить сухой паек, установить кондиционер на ресепшене и вообще писать типы номеров на букинге.
Pros:

Расположение, чистый номер.

Cons:

Отношение персонала, крошечная квадратура комнат - она маленькая даже для одного человека. Полотенца сильно пахнут хлоркой. Неисправный санузел - вечно текла вода. При бронировании не был прописан тип комнаты, бронировала стандарт, а получила лофт (маленький, ужасный), с дырками на диване и прокуренным запахом. Если хотите оказаться в бункере, то вам сюда! Комната рассчитана на 1го человека, и отелю следует взять односпальные кровати, и продавать максимум на одного человека. Сухой паек был просто ужасным - печенье бискрим и маленький один стакан сока. Не рекомендую отель, он очень тесный, не стоит своих денег (бронировала 1 ночь на двоих за 70€). Отзывы наверное купленные, выбирала по рейтингу -и пожалела. Советую отель Art city hotel возле голубой мечети, отличный персонал - нормальные комнаты.

2026-01-19 • via Nuitee
T
Tina • couple • tr
5
2026-01-19 • via Nuitee
L
Liudmyla • family_with_children • pl
10
2026-01-19 • via Nuitee
A
ABDULLAH • couple • sa
9
بشكل عام جيد جدا للعزاب او للعابرين ايام قليلة ليس لأقامة طويلة ورفاهية
Pros:

جميلة ولكن كمساحة ضيقة جدا الجميل بها قريبة من شارع استقلال على بعد دقيقة او دقيقتين نظيف كان معاه فطور لكن في المبنى الثاني التابع له تنوع في الفور ولكن بدائي جدا كما وانه في بيت ريفي مكون من بيض فقط و انوع البيض يعني وخضروات واجبان وارغفة

Cons:

قرب النوادي الليلة في ساعات متأخرة مزعجة جدا لا تجعلك تنام لا تغلق الا الساعة 4 فجرا هذا العيب الوحيد وان الفطور في مبنى ونحن في مبنى اخر وعدم ترتيب الفطور اي في غير مكان مخصص في الوبي كان وقريب من باب المدخل للفندق

2026-01-16 • via Nuitee
K
Kazemi • couple • us
10
2026-01-16 • via Nuitee
M
MohammadReza • solo_traveller • us
8
Pros:

The staff and manager are wonderful, i had some issues all of them in under 8 hour solved
And about the noise, if you are a nightlife person you enjoy it

Cons:

It was for me because it cost me a lot to buy two SIM card, I think the issue was from the tornado that damaged the cables

2026-01-16 • via Nuitee
A
Ait oualla • solo_traveller • ma
10
Cons:

Noise

2026-01-05 • via Nuitee
M
Mohamed • couple • eg
8
Great For The Location & Value. & Cleanness
Pros:

The reception staff — very friendly compared to people out there. The Location — 5 minutes walk from everything you need. The room — Outstanding.

Cons:

The toilet was very tight to move and stand. As a space, It was not comfortable. We knew it is a budget room but still, the toilet and wash basin were so awkwardly small. Your body must be Medium-Large Maximum. XL is not recommended.

2025-12-28 • via Nuitee
J
Julia • solo_traveller • pl
8
2025-12-23 • via Nuitee
A
Ana • couple • ge
3
Pros:

Room ovarall and location was good.

Cons:

They didn’t give us all hygiene items, i asked to clean the room because i was staying for a week and they only cleaned once and changed the sheets one. Cleaner lady and receptionist was rude when i asked them about cleaning.

2025-12-22 • via Nuitee
A
Anano • couple • ge
10
2025-12-20 • via Nuitee
B
bilal • solo_traveller • pk
5
Over all is good.
Pros:

I like the hotel Location .

Cons:

Breakfast

2025-12-15 • via Nuitee
M
Maryia • couple • by
5
Ночлег для тусовщиков
Pros:

Локация, идея комнаты, кровать на втором уровне

Cons:

Сильный запах сигарет в комнате из других помещений. Забитая канализация, плохой диван

2025-12-14 • via Nuitee
K
khalid • couple • ae
1
Pros:

I Think they change bed sheet once a month
I stay for two days firstday checkin late night for delay of flight we saw bedsheet not clean hairs on bed sheet second morning i ask for clean room and change bed sheet its not clean they said ok when we come back at 5pm you didnot ask anything about room cleaning you are lying theire staff shouting on me and ask if you donot want leave room we leave room and they not Refund our money also.
Staf behaiver was very bad.

2025-12-13 • via Nuitee
A
Alsudani • couple • md
7
2025-12-12 • via Nuitee