DWO Colours Alcalá

Hotels
•
Checkin Hoteles
8.6 (537 reviews)
17 Calle de San Romualdo , Madrid , ES
+34 910 91 89 96

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Value for Money

Categories

Cleanliness
7.74
Several reviews mentioned issues with cleanliness, such as dust and the need for more toiletries.
Service
9.71
Multiple mentions of friendly staff contributing positively to the stay.
Location
9.25
Guests appreciated the hotel's convenient location near transport and attractions.
Room Quality
8.2
Feedback indicated small rooms and issues with amenities, affecting overall perception.
Amenities
8.73
Amenities received mixed feedback, with some guests noting the lack of basic items and maintenance.
Value for Money
8.19
Comments highlighted that prices seem high compared to the quality and services provided.
Food and Beverage
7.74
Breakfast was often rated as basic or poor compared to expectations.
Overall Experience
9.21
Overall sentiment indicates guests had a generally good experience with some reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:20

Property Description

Luxurious Accommodation
Experience comfort and style at DWO Colours Alcalá, a 4-star hotel in Madrid offering air-conditioned rooms with modern amenities like a coffee machine and a flat-screen TV.

Convenient Facilities
Enjoy the convenience of private parking, a restaurant, and a bar on-site, along with free WiFi and a helpful concierge service to assist with all your needs.

Ideal Location
Located just a short distance from IFEMA and popular attractions like El Retiro Park, our hotel is the perfect choice for both business and leisure travelers visiting Madrid.

Book your stay at DWO Colours Alcalá now and indulge in a memorable experience in the heart of the vibrant city of Madrid.

Important information:

Reservations of more than 4 rooms may be subject to additional supplements and special payment and cancellation conditions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 537 reviews
Cleanliness: 7.74
Service: 9.71
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 7.74
Overall Experience: 9.21
T
talin michael • family_with_children • ps
9
2026-09-18 • via Nuitee
P
Patricia A.B. • solo_traveller • es
8
Moderno y cómodo
Pros:

Puedes aparcar justo al lado en la calle. La habitación es moderna.

Cons:

La limpieza del primer día no estaba bien, tuve que comunicarlo para que aspiraran el suelo. Está cerca del metro pero para llegar hay que subir una cuesta prolongada.

2026-09-17 • via Nuitee
O
Oscar • solo_traveller • es
9
2026-09-16 • via Nuitee
J
Jorge • family_with_children • es
9
Pros:

El personal fue extraordinariamente atento con algunas dificultades que tuvimos en nuestro viaje. Muy en particular la encargada del desayuno

2026-09-16 • via Nuitee
A
Alberto • family_with_children • es
9
Buena estancia
Pros:

La amabilidad de los recepcionistas y la comodidad de las habitaciones

2026-09-13 • via Nuitee
K
Kátia Campos • solo_traveller • be
10
2026-09-11 • via Nuitee
M
Marquez • couple • ar
9
Agradable, acorde a lo esperado
Pros:

OK ambos. Solo falto jamon serrano en el desayuno

Cons:

Estuvo dentro de mi expectativa

2026-09-11 • via Nuitee
T
Toma • solo_traveller • ro
10
2026-09-09 • via Nuitee
T
Toufalla • solo_traveller • ma
8
2026-09-07 • via Nuitee
J
Justine • extended_group • fr
8
Bon emplacement, personnel agréable, chambre confortable
Pros:

Emplacement

Cons:

Dommage de ne pas pouvoir laisser les bagages consignés lors du départ.

2026-09-05 • via Nuitee
I
Irina • couple • bg
3
The location was good, but unfortunately the room and overall experience were not worth the price we paid.
Pros:

The location was convenient for us because we needed to stay close to the stadium. The hotel itself was nice and the staff was friendly.

Cons:

Unfortunately, the room was extremely small and did not look like the room shown in the photos when we made the reservation. Considering the price we paid, we feel that the room was definitely not worth the money. Breakfast was also not included, and this was not clearly indicated as an option during the booking process. Another disappointment was that our towels were not changed during our stay. Overall, we expected much more for the price we paid.

2026-09-04 • via Nuitee
S
Susana • solo_traveller • es
8
2026-09-02 • via Nuitee
S
Sabrius • couple • es
9
2026-09-02 • via Nuitee
S
sonia • extended_group • es
10
Excelente.
Pros:

La ubicación excelente para el viaje que hicimos, concierto en el metropolitano. Para otro tipo de viaje, un poco alejado del centro pero muy bien conectado, nos pudimos desplazar al centro sin problema y para ir al estadio la ubicación perfecta.

2026-09-01 • via Nuitee
I
Iñigo • solo_traveller • es
10
2026-09-01 • via Nuitee
T
Toni • couple • es
9
2026-08-31 • via Nuitee
V
Valeriia • couple • ua
4
2026-08-31 • via Nuitee
M
maria mercedes • solo_traveller • es
9
Pros:

Facilidad en el check in (anticipado). Habitación cómoda y funcional.

2026-08-31 • via Nuitee
H
Heidi • extended_group • gi
9
2026-08-31 • via Nuitee
Y
Yurii • family_with_children • ua
8
Pros:

Персонал максимально вежлив. Удобная закрытая парковка. Выселение в 12:00.

Cons:

Завтраки очень скромные и мало выбора еды. Номера давно не обновлялись: не работает замок на двери в туалет, разбухшие двери, перекошенное окно, сломанный стол, поцарапанные все стены и отпечаток чьей-то ноги на потолке (да да, на потолке).

2026-08-31 • via Nuitee