Hotel Riu Latino - Adults Only - All Inclusive

Hotels
RIU Hotels
8.6 (399 reviews)
Sm. 006, Mz. 002, Lt. 001, Subcondominio Playa, Costa Mujeres, QROO, 77400 , Costa Mujeres , MX

Facilities

Free breakfast
Full-service spa
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Guest education on local ecosystems and culture
Boat tours on site
Free WiFi
24-hour front desk
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff
Clean and well-maintained property
Good food options
Cons:
None listed

Categories

Cleanliness
8.83
Property and rooms were very clean; sparkling clean.
Service
8.7
Staff was exceptional, friendly, and attentive.
Location
8.54
Convenient location with accessible dining and beach.
Room Quality
8.49
Rooms were well-maintained with great air conditioning.
Amenities
8.62
Multiple swimming pools and activities available.
Value for Money
8.38
Overall satisfaction with service offered for the price paid.
Food and Beverage
8.63
Food options were decent to quite good at best.
Overall Experience
8.6
Ideal for a great vacation, very satisfied overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 00:23

Property Description

Escape to the ultimate all-inclusive paradise at Hotel Riu Latino - Adults Only, where luxury meets relaxation on the beautiful shores of Costa Mujeres.

Spa & Relaxation: Rejuvenate your senses at our full-service spa, offering indulgent massages and rejuvenating facials, complemented by a steam room for ultimate relaxation.

Recreational Amenities: Dive into fun with access to five outdoor pools and a complimentary water park that promises excitement for all. Enjoy refreshing drinks from our two poolside bars while soaking in the sun.

Culinary Delights: Savor international cuisine crafted at our five exceptional restaurants. Indulge in daily complimentary breakfasts and a lively evening reception to socialize with fellow guests.

Book your stay today for an unforgettable experience!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 18 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Travelife

  • Guest type

    Caters to adults only

See all policies

Location

Guest Reviews

8.6
Based on 399 reviews
Cleanliness: 8.83
Service: 8.7
Location: 8.54
Room Quality: 8.49
Amenities: 8.62
Value for Money: 8.38
Food and Beverage: 8.63
Overall Experience: 8.6
J
jose couple ar
9
muy buena atencion
Pros:

muy bueno

Cons:

el tema sargazo

2026-05-14 via Nuitee
P
Patricia solo_traveller mx
10
2026-05-13 via Nuitee
H
Heflin extended_group us
7
I enjoyed the stay, but I think I would look for another option next time. It just didn't "wow" me.
Pros:

The staff and service were very good.

Cons:

The food could have been better.

2026-05-04 via Nuitee
H
HORACIO LUIS couple ar
8
Pros:

La variedad de las comidas.

Cons:

El wi fi muy malo. Muy largo el trayecto hasta la playa.

2026-05-01 via Nuitee
R
Renzo solo_traveller ar
9
Fabuloso!
Pros:

La variedad de comidas. Y la calidad, muy buena. Todo muy rico.

Cons:

Algo a mejorar seria la preparación de cócteles, la calidad es variable segun el personal y el bar.

2026-04-30 via Nuitee
M
micha solo_traveller cl
10
Pros:

Todo maravilloso 😍

Cons:

Fuimos a cenar a Milán , tuvimos mucha espera 40 min.
Después 40 min más para recibir los plátos y a pocos minutos de empezar empezaron a retirar y presionar para que terminaramos.
No alcanzamos a comer postre .
Una lata

2026-04-27 via Nuitee
J
juan jose solo_traveller ar
9
Pros:

Instalaciones, comida y atencion

Cons:

Que el personal del hotel no pueda conseguirme un transporte al aeropuerto por haber tramitado la reserva del hotel por booking. Detestable

2026-04-20 via Nuitee
M
María solo_traveller ar
9
Muy buena estadía
Pros:

El desayuno es espectacular. Las habitaciones son muy modernas y confortables. El personal del hotel es super amable y dispuesto.

Cons:

El gym debería estar mas equipado. Las cenas del buffet podrían ser mas variados, tambien los postres. También deberían rastrillar un poco mas el área de playa.

2026-04-19 via Nuitee
L
Leonardo extended_group cl
10
espectacular
Pros:

todo

Cons:

nada

2026-04-18 via Nuitee
B
Bri solo_traveller ca
8
2026-04-17 via Nuitee
M
maria paula couple ar
10
Excelentes instalaciones, comida super variada. Hotel moderno, la verdad que una gran experiencia.
Pros:

Todo!!

Cons:

Nada

2026-04-16 via Nuitee
D
De lion bittencourt solo_traveller br
10
Voltaria com certeza!
Pros:

As instalações são ótimas, hotel é lindo, tem um mar muito bonito na frente. Quarto, banheiro, tudo muito limpo, novo.
Os funcionários são muito atenciosos

Cons:

Difícil dizer do que eu não gostei. Eu tive uma estadia muito boa e tranquila.
Importante ressaltar que o hotel fica em uma área mais distante da zona hoteleira ou dos portos. Em contrapartida, o mar é lindíssimo

2026-04-15 via Nuitee
C
Carolina solo_traveller ar
10
2026-04-12 via Nuitee
M
Mihailo couple ch
10
Das beste RIU Hotel an Costa Mujeres.
Pros:

Das Essen war perfekt. Die Lage ist etwas abseits. aber das hat uns nicht gestört.

Cons:

Sehr viel Seegras.

2026-04-04 via Nuitee
M
Maira couple ar
9
Inolvidable
Pros:

Lo grande, y la cantidad de instalaciones, restaurantes y piletas con sus diferentes atractivos

Cons:

Nada. De la propiedad estuvo todo bien
Solo comentario sobre mi check in, al ser muy rápido y sin poca información, el recepcionista me cobró mal. Luego lo notaron sus compañeros y me hicieron la devolución, también había olvidado el primero de darme tarjeta de toallas.

2026-03-27 via Nuitee
F
Fabian couple br
7
2026-03-27 via Nuitee
D
Daniel couple se
10
2026-03-24 via Nuitee
L
Luis solo_traveller gt
8
Pros:

Clean, very open, new

Cons:

The gym looks outdated, and for the number of rooms that the hotel has, its very small

2026-03-19 via Nuitee
V
Valerie couple us
7
Pros:

The location is perfect and food selection is beyond the sky

Cons:

The mattress and pillows were very uncomfortable. Even though we found another set of pillows, they were still very uncomfortable.
Adding a dance floor for guests is nice. The entertainment ends with the show on stage and everyone just leaves.

2026-03-02 via Nuitee
D
De Cecco couple ar
9
2026-02-25 via Nuitee