Tru By Hilton Galveston, Tx

Hotels
•
Tru by Hilton
8 (1535 reviews)
4302 Seawall Blvd , Galveston , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Clean property
Cons:
Poor customer service
Small rooms
Noisy environment

Categories

Cleanliness
7.96
The property was very clean, but the floor in the room was dirty.
Service
6.93
The hospitality was not the best, with limited staff and disappointing customer service.
Location
9.47
We love the location in the balcony scenery; it's right across the street from the beach.
Room Quality
6.92
The rooms were very small with broken heating and poor sound insulation.
Amenities
8.45
Standard quality for this hotel tier with some issues.
Value for Money
7.41
Not worth the money considering the service and room quality.
Food and Beverage
8.46
The breakfast was delicious with good options.
Overall Experience
8.43
Overall, a decent experience with significant issues regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Prime Beachfront Location
Tru By Hilton Galveston, Tx offers a prime beachfront location, just 500 metres from Seawall Urban Park and 2.2 km from Pleasure Pier.

Modern Amenities
Guests can enjoy modern amenities such as free WiFi, private parking, and a 24-hour front desk. The rooms are equipped with a TV, air conditioning, and some even feature a balcony.

Nearby Attractions
Conveniently located near Schlitterbahn Galveston Island Waterpark (5.3 km) and Moody Gardens (5.4 km), there is plenty to explore around the hotel.

Book now for a relaxing beachfront getaway at Tru By Hilton Galveston, Tx.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Location

Guest Reviews

8
Based on 1535 reviews
Cleanliness: 7.96
Service: 6.93
Location: 9.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
K
Khoi • couple • us
8
Na
Pros:

Conveniently

Cons:

Bed is small

2026-09-11 • via Nuitee
W
WALTER • solo_traveller • us
8
Pros:

Frente a la playa

Cons:

Habia mucha humedad en el cuarto

2026-09-10 • via Nuitee
S
Sonya • solo_traveller • us
10
We love traveling to Galveston and we love true by Hilton can never go wrong
Pros:

Every single thing it was amazing

Cons:

Nothing

2026-09-10 • via Nuitee
L
Lindsey • family_with_children • us
8
Great location, family friendly, clean, comfy and cool.
Pros:

Breakfast was good, plenty of options and large seating areas.

Cons:

Someone had a party or something going on Sunday night and were very loud and stayed up late. The front desk did comp our parking for this.

2026-09-08 • via Nuitee
L
lorena • solo_traveller • us
10
2026-09-08 • via Nuitee
L
lina • solo_traveller • us
8
Pros:

The breakfast was good, the room was very comfortable, the view was amazing..

Cons:

I never see the bar open, the outside card reader by the door next to the emergency room wasn't working so we had to go all the way around to re-enter to the hotel.

2026-09-08 • via Nuitee
D
Dusten • couple • us
10
2026-09-06 • via Nuitee
K
Ken • couple • us
10
2026-09-06 • via Nuitee
S
Summer • extended_group • us
10
2026-09-05 • via Nuitee
M
Mario • couple • us
10
2026-09-04 • via Nuitee
P
Patlan • couple • us
8
2026-09-03 • via Nuitee
V
Vanessa S • couple • us
8
Great overall
Pros:

near the action.

Cons:

All good

2026-08-30 • via Nuitee
L
lesia • couple • us
1
Horrible!
Pros:

most things were good.

Cons:

The dog smell in our room was totally unacceptable. We checked in took our luggage to the room and couldn't even breathe in there. There was nothing they could do for us at the desk. We were told its a pet friendly hotel. We were left with no choice but to stay. We left our luggage in the room and we stayed out of the room until close to midnight then came back laid on top of the bed in our clothes woke up by 6 and left. we didn't even use the bathroom. Neither of us slept well for those few hours because of the stench. It was awful. We've never had this experience anywhere before.

2026-08-29 • via Nuitee
G
Gloria • couple • us
9
I had an amazing relaxing time for my birthday. In a clean comfortable room with a view
Pros:

I loved this place. Just wish the rooms had a microwave and larger fridge. I bought some popsicles not realizing that tiny fridge had no freezer.
Also coffee maker in the would be great too.
Overall I would definitely stay here again. Very clean and comfortable place to stay.

Cons:

No coffeemaker in the room
No microwave
Needs a larger fridge
I’ll still come back, great place to stay,

2026-08-28 • via Nuitee
K
Katr • couple • us
10
2026-08-27 • via Nuitee
P
Pamela • couple • us
10
2026-08-27 • via Nuitee
C
Cesar • couple • us
1
Pros:

Nothing, rude customer service , didn’t let me in

Cons:

Everything

2026-08-26 • via Nuitee
M
MATTHEW • couple • us
6
Decent but not a real value for the money
Pros:

Breakfast was very good. Room was clean. Staff friendly and helpful.

Cons:

Was not informed during booking that there was an additional charge for parking. Laundry didn't work. Paid for a dryer that didn't turn on.

2026-08-26 • via Nuitee
C
Constance • solo_traveller • us
9
2026-08-25 • via Nuitee
W
Wei • couple • us
8
2026-08-24 • via Nuitee