Tru By Hilton Galveston, Tx

Hotels
•
Tru by Hilton
8 (1439 reviews)
4302 Seawall Blvd , Galveston , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Delicious breakfast
Clean property
Cons:
Poor customer service
Small rooms
Noisy environment

Categories

Cleanliness
7.96
The property was very clean, but the floor in the room was dirty.
Service
6.93
The hospitality was not the best, with limited staff and disappointing customer service.
Location
9.47
We love the location in the balcony scenery; it's right across the street from the beach.
Room Quality
6.92
The rooms were very small with broken heating and poor sound insulation.
Amenities
8.45
Standard quality for this hotel tier with some issues.
Value for Money
7.41
Not worth the money considering the service and room quality.
Food and Beverage
8.46
The breakfast was delicious with good options.
Overall Experience
8.43
Overall, a decent experience with significant issues regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:49

Property Description

Prime Beachfront Location
Tru By Hilton Galveston, Tx offers a prime beachfront location, just 500 metres from Seawall Urban Park and 2.2 km from Pleasure Pier.

Modern Amenities
Guests can enjoy modern amenities such as free WiFi, private parking, and a 24-hour front desk. The rooms are equipped with a TV, air conditioning, and some even feature a balcony.

Nearby Attractions
Conveniently located near Schlitterbahn Galveston Island Waterpark (5.3 km) and Moody Gardens (5.4 km), there is plenty to explore around the hotel.

Book now for a relaxing beachfront getaway at Tru By Hilton Galveston, Tx.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 1439 reviews
Cleanliness: 7.96
Service: 6.93
Location: 9.47
Room Quality: 6.92
Amenities: 8.45
Value for Money: 7.41
Food and Beverage: 8.46
Overall Experience: 8.43
J
Jeanette • couple • us
4
I tolerated it I had no choi e I paid my money.
Pros:

The breakfast was ok not great I did like the location

Cons:

I had to pay for parking the bed was uncomfortable door to patio had a opening in the bottom no exahust fan in the bathroom the roo. Itself was very small not enough room the shower had a foul odor was exspecting more for what I paid and it had the name Hilton exspecting more no microwave we had a fridge that didnt get that cold I would skip true/Hilton not very comfortable.

2026-06-13 • via Nuitee
A
Amber • solo_traveller • us
9
Pros:

Location, staff, beds, cleanliness,

Cons:

The balcony light, and the fact the walls are so thin

2026-06-12 • via Nuitee
A
Antrika • couple • us
10
It was close to everything, very convenient
Pros:

The property was clean and staff was friendly

2026-06-12 • via Nuitee
J
Jutta • solo_traveller • de
7
2 day stay
Pros:

Air conditioning leaked water, parking to expensive, not enough towels supplied breakfast was the worse Ive ever had could not eat coffee cold or no coffee at all.

Cons:

The full view of the ocean

2026-06-11 • via Nuitee
S
Shadrick • family_with_children • us
9
2026-06-10 • via Nuitee
D
Dariusz • extended_group • pl
7
2026-06-09 • via Nuitee
C
Charity • couple • us
9
2026-06-09 • via Nuitee
B
Betty • family_with_children • us
10
Not bad since we had to change venues at the last minute.
Pros:

It was super clean

Cons:

The price to park on their property

2026-06-08 • via Nuitee
W
Waggoner • solo_traveller • us
9
2026-06-08 • via Nuitee
K
Krista • family_with_children • us
9
Wonderful stay with my family for our summer vacation
Pros:

Very clean was a wonderful vacation

Cons:

Everything was great

2026-06-08 • via Nuitee
J
John • couple • us
5
He gentelman at the front desk went over the top to help and answer questions
Pros:

A good variety

Cons:

When i asked team lead to clean table, i was laughed at, and the two acted like the no speak English. Staff eating in breakfast area at 9:05. All house keeping was speaking Spanish throughout the hall, not acknowledging guest.

2026-06-06 • via Nuitee
D
Dana • extended_group • us
10
2026-06-06 • via Nuitee
A
Amy • family_with_children • us
8
Nice location to watch group of pelicans fly by the hotel balcony.
Pros:

Good

Cons:

Toilet issues in the middle of the night. The toilet was not working. It would not flush during the midnight hour. Had to try to fix it because maintenance was not available until morning. Other options was to come to the restroom lobby area. It was such an inconvenience & hard to sleep afterwards.

2026-06-06 • via Nuitee
A
Amanda • family_with_children • us
5
Over priced, and I have been visiting for years
Pros:

Location and ease of travel to the beach. The accessibility shower and bathroom were great.

Cons:

The cost of the stay was not anywhere near what booking.com showed, if I would have known that they were tacking on over a hundred over what the website showed, due to parking and "incedentals" I would have booked a better hotel with a nicer pool for the kids!

2026-06-04 • via Nuitee
M
Martin • solo_traveller • us
10
Pros:

Balcony ocean view

Cons:

Water could of been hottee

2026-06-01 • via Nuitee
L
Letty • solo_traveller • us
10
2026-05-31 • via Nuitee
C
Compass46737421675 • Couples • Federal Way, Washington
8
Verify room location.
Pros:

Great place. I would call the hotel regarding room location. Our room was 436. The room and bathroom together was small and had a pipe holding 4 hangers for a closet. When I opened the curtains my view was of the exterior of the building. Paying ~ $300 and the Hilton name I expected the same type of experience I've had previously at a Hilton property.

2026-05-29 • via Tripadvisor
I
Ioannis • couple • gb
1
2026-05-29 • via Nuitee
S
Sonya • solo_traveller • us
8
Pros:

I liked the location. Buffet was ok..

Cons:

They had promised to call me when my 2 rooms were ready. I also called to make sure both rooms were close together.. but was not. Pillows were terrible. Bed etc was good. Not my first time. Not many handicap parking.

2026-05-28 • via Nuitee
D
Darryl • couple • us
9
Ok stay
Pros:

Location

Cons:

Paid for an ocean view room and got a view of the ER next door, not the ocean. We told the staff and they did nothing to accommodate. We were not told about parking fees of $20.00 per night. Pillows were awful. Tow truck staged in the parking lot to take vehicles without hotel permits. Slow elevators and too many dogs in the hotel. No cleaning service and towels were not replaced. No ice bucket or microwave in room.

2026-05-27 • via Nuitee