Hotel Santika Batam

Hotels
Santika
9.8 (1111 reviews)
9 Jalan Engku Putri Jl. Engku Putri N0. 9 Tlk,Tering Batam Center , Batam Center , id

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good food
Cons:
Limited connecting rooms without upgrades

Categories

Cleanliness
9.75
Many reviews highlight the rooms as clean and well-maintained.
Service
10
Numerous mentions of friendly and helpful staff, particularly Alia and Bella.
Location
9.72
Reviews frequently praise the hotel's strategic location near shopping areas.
Room Quality
9.76
Guests consistently find rooms spacious, comfy, and well-maintained.
Amenities
9.71
Standard quality for this hotel tier, though specifics were limited.
Value for Money
9.74
Guests feel they received good value for their stay.
Food and Beverage
9.7
Breakfast options were noted as tasty and diverse.
Overall Experience
10
Guests frequently express a desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:01

Property Description

Convenient Location: Hotel Santika Batam, located in Batam Center, is just 5.5 km away from Nagoya Hill Shopping Mall, making it an ideal choice for shopping enthusiasts.

Relaxing Amenities: Enjoy a refreshing dip in the outdoor swimming pool, stay active at the fitness centre, and indulge in delicious meals at the hotel's restaurant during your stay.

Comfortable Rooms with Views: Some units at Hotel Santika Batam offer a city view along with a private bathroom, ensuring a comfortable and scenic experience for guests.

Book your stay at Hotel Santika Batam now to enjoy these fantastic amenities and more during your visit to Batam.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.8
Based on 1111 reviews
Cleanliness: 9.75
Service: 10
Location: 9.72
Room Quality: 9.76
Amenities: 9.71
Value for Money: 9.74
Food and Beverage: 9.7
Overall Experience: 10
K
Kat Arz solo_traveller sg
10
Pros:

From check in to out .. everything was fast n smooth ! All staffs was exceptional great! Nearer to batam center too & price is affordable..

Facilities was great ♡

2026-08-20 via Nuitee
N
Naung Phyo solo_traveller mm
10
2026-08-19 via Nuitee
N
Naung Phyo solo_traveller mm
10
2026-08-19 via Nuitee
W
Willie solo_traveller sg
10
Pros:

The hotel was clean and comfortable, staff were friendly and helpful.

Cons:

N.A.

2026-08-11 via Nuitee
S
Sameera Lakmal solo_traveller id
7
2026-08-10 via Nuitee
V
Vijaykumar solo_traveller sg
8
Pros:

Just a short walk from the ferry terminal. Very convenient.

Cons:

Abandoned buildings beside the hotel.

2026-08-10 via Nuitee
S
siti couple sg
10
Awesome.
Pros:

Everything in the facilities.

Cons:

Nil

2026-08-09 via Nuitee
M
mimi couple my
10
Very friendly staff and helpful
Pros:

So good i like the hot milk mix with gula aren

Cons:

-

2026-08-02 via Nuitee
C
Clarice Sandra solo_traveller my
10
I will come back for sure👍🏻
Pros:

everything

Cons:

Nothing

2026-07-25 via Nuitee
C
Chai extended_group my
7
Overall, our stay was truly wonderful and memorable, made even more special by the warm hospitality and thoughtful servi
Pros:

We had a wonderful stay at the hotel! All the staff were incredibly friendly, warm, and helpful, and the service was truly attentive and thoughtful. They went above and beyond to accommodate our requests and made sure we had everything we needed throughout our stay.
We were especially touched that the hotel prepared a birthday gift for our friend. It was such a thoughtful and unexpected gesture, and it made the celebration even more special and memorable. We truly appreciate the care and effort from the entire team. Thank you for making our stay such a wonderful experience! ❤️

Cons:

improve on breakfast meals
I was expect to have a nice breakfast

2026-07-24 via Nuitee
A
Annadira solo_traveller sg
9
Good
Pros:

The location and the room size

Cons:

To improve on breakfast meal.
Can consider to have more varieties and daily change of the menu

2026-07-16 via Nuitee
M
MOHAMMED solo_traveller sg
7
Good location but currently there's major construction works ongoing.
Pros:

The location is awesome. Near to megamall and ferry terminal. Breakfast spread is plenty and good quality.

Cons:

The toilet shower drain flow is low, hence water will flood to the WC area. As of now, there are construction works on going just beside the hotel windows if you are staying level 5 and below.

2026-07-14 via Nuitee
H
Hariezam Aris solo_traveller sg
10
Pros:

Very clean hotel.

Cons:

Room may quite small.

2026-07-13 via Nuitee
H
HIROKAZU couple sg
10
2026-07-13 via Nuitee
I
Izam solo_traveller sg
7
2026-07-10 via Nuitee
U
Utin Joraidah family_with_children sg
10
Nice & comfy. Will come back
Pros:

Near to ferry terminal & not too busy

Cons:

Nil

2026-07-10 via Nuitee
N
Nurhunaini couple my
10
2026-07-03 via Nuitee
A
Azimah couple my
8
Superb
Pros:

Strategic location, dekat dengan masjid agung raja hamidah

2026-07-02 via Nuitee
W
wong solo_traveller my
9
Pros:

Breakfast was good

Cons:

Air condition was not enough cooling for heat weather. But their in-house maintenance team help me service the AC, have better result.

2026-07-02 via Nuitee
W
William couple gb
8
2026-06-30 via Nuitee