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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Ironing service
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Meeting/banquet facilities
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Private parking
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Outdoor pool
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Daily housekeeping
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Concierge service
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Sun loungers or beach chairs
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Kids' pool
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Breakfast takeaway containers
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Key card access
Review Highlights
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Property Description
Convenient Location: Hotel Santika Batam, located in Batam Center, is just 5.5 km away from Nagoya Hill Shopping Mall, making it an ideal choice for shopping enthusiasts.
Relaxing Amenities: Enjoy a refreshing dip in the outdoor swimming pool, stay active at the fitness centre, and indulge in delicious meals at the hotel's restaurant during your stay.
Comfortable Rooms with Views: Some units at Hotel Santika Batam offer a city view along with a private bathroom, ensuring a comfortable and scenic experience for guests.
Book your stay at Hotel Santika Batam now to enjoy these fantastic amenities and more during your visit to Batam.
A deposit may be required at the property.
Location
Guest Reviews
everything
Nothing
We had a wonderful stay at the hotel! All the staff were incredibly friendly, warm, and helpful, and the service was truly attentive and thoughtful. They went above and beyond to accommodate our requests and made sure we had everything we needed throughout our stay.
We were especially touched that the hotel prepared a birthday gift for our friend. It was such a thoughtful and unexpected gesture, and it made the celebration even more special and memorable. We truly appreciate the care and effort from the entire team. Thank you for making our stay such a wonderful experience! ❤️
improve on breakfast meals
I was expect to have a nice breakfast
The location and the room size
To improve on breakfast meal.
Can consider to have more varieties and daily change of the menu
The location is awesome. Near to megamall and ferry terminal. Breakfast spread is plenty and good quality.
The toilet shower drain flow is low, hence water will flood to the WC area. As of now, there are construction works on going just beside the hotel windows if you are staying level 5 and below.
Very clean hotel.
Room may quite small.
Near to ferry terminal & not too busy
Nil
Strategic location, dekat dengan masjid agung raja hamidah
Breakfast was good
Air condition was not enough cooling for heat weather. But their in-house maintenance team help me service the AC, have better result.
The staffs are ALL nice and friendly! The smiles on their faces are so welcoming, polite and they are all hardworking.
All is gd but i find the gym a little too tight. The have basic dumbbells, threadmill etc but it is a small room. When i was there, there are kids playing inside 😅
The comfortable bed and clean toilet. Breakfast was good too. The staffs are friendly and the cleanliness is top notch.
The tv controller not working even after changing the batteries.
Close to Ferry Terminal and the terrace is good to enjoy breakfast and morning sun.
No spa
This hotel is worth staying for. The hospitality is beyond words. Me & family are extremely satisfied and happy with our stay.
The staffs are to be compliment especially Chef Roff (sorry if I got the name wrong), Bella and all the others that we cross path with. Their hospitality are excellent. Very fast service be it in the breakfast table, hotel room service. The food served at breakfast was excellent and taste soooo good. We always look forward to breakfast time:). Thank you Hotel Santika..we will definitely come back there:)
Just that the toilet in my room there is no full glass door to separate dry & wet area...only a half glass door so when I bathe it get wet and also a suggestion to put an bright indicator at the glass door to make known of its existence as sometime children or senior citizen or even young person can bang into the glass door. Apart from that nothing much to complaint actually but if there is a door separator it will be lovely. Thanks
10
N.A
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