Holiday Inn & Suites - Mexico Felipe Angeles Airport by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (470 reviews)
Carretera Federal México -Pachuca , Zumpango de Ocampo , mx

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Close to airport
Spacious rooms
Good service
Cons:
High prices
Noise issues
Lack of cleanliness in some areas

Categories

Cleanliness
8.6
Some mentions of cleanliness issues and missing personal care items.
Service
10
General comments indicate good service, though there was a complaint about staff indifference on one occasion.
Location
10
Multiple reviews highlight the excellent proximity to the airport.
Room Quality
9.6
Rooms are often described as spacious and comfortable.
Amenities
9.1
Amenities are generally appreciated, but there are some complaints about costs.
Value for Money
8.6
Mixed feelings on value for money, some consider it high for the services provided.
Food and Beverage
8.1
Complaints about food prices and quality.
Overall Experience
9.6
Generally positive reviews, though some highlighted specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:39

Property Description

Convenient Location
Situated just a few steps away from Felipe Ángeles International Airport, Holiday Inn & Suites - Mexico Felipe Angeles Airport offers easy access to popular attractions like the Pyramids of Teotihuacan and the Basilica of Our Lady of Guadalupe.

Modern Accommodations
Our hotel provides comfortable rooms for a relaxing stay, with amenities such as free Wi-Fi, flat-screen TVs, and cozy bedding, ensuring a pleasant experience for all guests.

Nearby Cultural Sites
Explore the rich history of Mexico by visiting landmarks like the National Palace, Metropolitan Cathedral, and Tenochtitlan Ceremonial Center, all located within a short distance from our property.

Book your stay at Holiday Inn & Suites - Mexico Felipe Angeles Airport for a memorable and convenient experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 AM
Airport code: NLU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 470 reviews
Cleanliness: 8.6
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 9.6
J
Jerome • couple • us
1
Awful experience. You should not be advertising and booking with this organization.
Pros:

Close to airport.

New hotel.

Cons:

Staff was very mercenary and unhelpful. I explained to them we were on a long trip with a long layover in a strange city and I kindly asked for an early check-in. They told me to ask when I got there again. Even though it was obvious the hotel was practically empty. I called them from the airport to request again. Then the front desk guy tried to upsell me an expensive suite. What an awful way to treat a tired customer. So he wanted to charge us extra for a half a day's stay. I told him we just needed a few hours to rest. Not good enough for him. You should be ashamed of yourselves. When we got to the hotel I asked the front desk girl and the upsell guy was standing next to her. He then told her in Spanish not to give me the early checkin. What a nasty person you have representing your company. I will tell everyone about this shabby treatment at your hotel. I can failure in your company's future. Someone needs to think about how much this is going to cost your company.

2026-07-25 • via Nuitee
A
Abelardo • solo_traveller • mx
3
Cons:

Durante mi estancia me fue imposible descansar por música a un volumen excesivo de una habitación contigua

2026-07-24 • via Nuitee
S
Salvatore • solo_traveller • es
1
2026-07-23 • via Nuitee
R
Rosa Elena • solo_traveller • mx
10
2026-07-23 • via Nuitee
J
Julio • solo_traveller • mx
8
Cons:

creo que me hizo daño la comida del desayuno

2026-07-21 • via Nuitee
A
Andrea • couple • us
9
2026-07-15 • via Nuitee
S
Santiago • solo_traveller • es
8
2026-07-13 • via Nuitee
S
Smog Express • family_with_children • us
9
missed our flight and stayed there was very convenient
Pros:

breakfast and dinner were really great variety and taste !

Cons:

the gym could be bigger and a pool would we be ideal

2026-07-10 • via Nuitee
D
Diana • extended_group • us
10
Perfect for AIFA layovers! ♥️
Pros:

Location!! Right next to AIFA was super convenient

Cons:

Nothing

2026-07-09 • via Nuitee
M
Mercedes • family_with_children • us
10
2026-07-05 • via Nuitee
L
Lapaz • couple • mx
9
2026-07-04 • via Nuitee
S
sebastian • couple • co
10
10/10
Pros:

No se oyen los aviones, las habitaciones grandes, buen baño, excelente wifi, muy buen desayuno. En cuanto a relación calidad precio, imbatible

Cons:

Nada

2026-07-03 • via Nuitee
N
Neftali Salvador • couple • mx
10
Facilita la vida.
Pros:

EXCELENTE OPCION PARA CUANDO VIAJAS AL DIA SIGUIENTE TEMPRANO.

2026-06-26 • via Nuitee
V
Valeria • couple • co
10
Excelente
Pros:

Cómodo limpio

2026-06-26 • via Nuitee
K
Katelyn • solo_traveller • ie
8
2026-06-22 • via Nuitee
L
Lopez • couple • us
10
Excellent stay — will be back again!
2026-06-19 • via Nuitee
A
Anna Cecilia • solo_traveller • do
10
Increíble
Pros:

Todo

Cons:

Na

2026-06-12 • via Nuitee
R
Rushil • couple • nl
8
Pros:

Good hotel if you need to fly from here

2026-06-11 • via Nuitee
T
torrealba • family_with_children • es
9
Pros:

Excelente atención 😊

2026-06-10 • via Nuitee
G
García Mendiola • family_with_children • mx
8
Una estancia agradable y cómoda.
Pros:

Comida muy rica, muy buena atención en la recepción y en el restaurante, así como el servicio de traslado al aeropuerto.

Cons:

Se percibía un cierto mal olor desde las instalaciones del baño.

2026-06-09 • via Nuitee