Mercure Pakenham

Hotels
Mercure
9 (1460 reviews)
77 Racecourse Road , Pakenham , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable rooms
Convenient location
Cons:
Limited food services
Lift was broken
No microwave or dining facilities

Categories

Cleanliness
8.71
Most reviews mentioned the rooms were clean, though one review noted that the staff couldn't handle a lift failure.
Service
9.68
Reviews consistently highlighted friendly and attentive staff.
Location
9.72
Many guests appreciated the hotel's convenient location.
Room Quality
9.67
Guests were generally satisfied with room comfort and amenities.
Amenities
8.2
Mixed feedback due to absence of restaurant services.
Value for Money
8.66
Guests felt they received good value, though some amenities were lacking.
Food and Beverage
7.71
Disappointment due to limited food services available during stay.
Overall Experience
9.68
Generally positive feedback, with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:08

Property Description

Convenient Location
Located just 1.5 km from Packenham Train Station, Mercure Pakenham offers easy access to transportation hubs and nearby attractions. The proximity to Dandenong Train Station and Essendon Fields Airport makes travel a breeze for guests.

Modern Amenities
Enjoy a comfortable stay with amenities such as free WiFi, room service, and a concierge service. The hotel's restaurant and bar provide delicious dining options, while free private parking adds convenience for guests with vehicles.

Nearby Attractions
Explore popular destinations like Victoria Golf Club and Warragul Train Station, both just 45 km away. Whether you're in town for business or leisure, Mercure Pakenham offers a central location to experience the best of the area.

Book your stay at Mercure Pakenham for a seamless blend of convenience and comfort.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Monday-Saturday reception closes at 9 p.m.
Sunday reception hours are 8 a.m.–6 p.m.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1460 reviews
Cleanliness: 8.71
Service: 9.68
Location: 9.72
Room Quality: 9.67
Amenities: 8.2
Value for Money: 8.66
Food and Beverage: 7.71
Overall Experience: 9.68
S
Shaun solo_traveller au
8
Cons:

Security my car had a attempted break in

2026-06-18 via Nuitee
S
Steven couple au
10
Great
Pros:

Location and well maintained

2026-06-15 via Nuitee
B
Benjamin couple au
10
2026-06-14 via Nuitee
L
Lorraine couple au
7
2026-06-14 via Nuitee
M
Mat Harrison solo_traveller au
10
2026-06-14 via Nuitee
C
Craig solo_traveller au
9
Comfortable
Pros:

Good location,staff and facilities

Cons:

N/A

2026-06-13 via Nuitee
Z
zahra couple au
3
2026-06-11 via Nuitee
K
Karen couple au
8
Great thankyou
Pros:

Comfortable room

2026-06-10 via Nuitee
J
Joseph couple au
10
The ladies at the service desk were amazing from the beginning until the end and the room was neat and tidy. They provid
Pros:

Very peaceful and supportive staff members

Cons:

Nothing at all. Amazing property

2026-06-08 via Nuitee
O
Olanrewaju couple au
9
2026-06-07 via Nuitee
I
Inam ul couple au
10
2026-06-06 via Nuitee
M
Melanie extended_group au
8
2026-06-04 via Nuitee
C
Chris solo_traveller au
8
2026-06-04 via Nuitee
T
Tamsin solo_traveller au
10
2026-06-03 via Nuitee
R
Russell & Sue couple au
9
Great
2026-06-02 via Nuitee
R
rick solo_traveller nl
8
2026-05-31 via Nuitee
C
Corine solo_traveller au
10
Pros:

overall vibe was great and everything in the room was easy to find & use

2026-05-30 via Nuitee
J
Jonathan solo_traveller au
10
2026-05-30 via Nuitee
A
Andrew solo_traveller au
7
Convienient
Pros:

Location

Cons:

No Breakfast due to Restaurant Closed.

2026-05-28 via Nuitee
E
Emily couple au
10
2026-05-27 via Nuitee