Viaggio Resort Mazatlán

Hotels
9 (1383 reviews)
Avenida Camarón Sábalo Zona Dorada , Mazatlán , mx

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Facilities

Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Lovely ocean views
Modern facilities
Cons:
Not enough sun beds
Long queues for food
Issues with room toilet

Categories

Cleanliness
7.59
The toilet in our room did not work properly, which affected the overall cleanliness experience.
Service
10
Staff were very helpful and nice, enhancing the service experience.
Location
9.56
Located in the busy golden zone, ideal for exploring.
Room Quality
9.1
Rooms are lovely and spacious with ocean views.
Amenities
9.05
Amenities include a coffee shop, poolside snack bar, and great beach area.
Value for Money
8.58
Food options were limited for vegetarians, impacting perceived value.
Food and Beverage
8.54
Good food, but inadequate options for vegetarians affected the dining experience.
Overall Experience
9.59
Overall a good experience, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:36

Property Description

Luxurious Accommodation
Viaggio Resort Mazatlán offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a safety deposit box. Relax in comfort with plush bed linens and towels provided.

Fantastic Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a garden. Indulge in delicious meals at the on-site restaurant, keep active with hiking and cycling, or unwind in the kids' club.

Convenient Services
Benefit from 24-hour front desk assistance, room service, and a concierge service for a seamless stay. Stay connected with free WiFi throughout the property and explore the area with car hire available.

Book your stay at Viaggio Resort Mazatlán for a memorable and relaxing getaway.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1383 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 9.1
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
C
Chris • couple • us
10
2026-05-27 • via Nuitee
M
Maria Daniela • family_with_children • mx
10
2026-05-25 • via Nuitee
C
Cárdenas • solo_traveller • mx
8
2026-05-25 • via Nuitee
G
GARCIA ARIAS • family_with_children • mx
5
Pros:

Excelente ubicación

Cons:

Exageradamente pequeño para 4 personas

2026-05-24 • via Nuitee
A
adilana • solo_traveller • pa
10
2026-05-23 • via Nuitee
J
Jorge • solo_traveller • mx
9
Pros:

Buenas ubicación y en general todo está bien y bonito,buena comida ,solo que como la mayoría de los hoteles altos y con muchas habitaciones se llena bastante y se saturan la albercas

Cons:

Que se saturan la albercas ,que no tiene jabón en barra y ni porta jaboneras

2026-05-21 • via Nuitee
F
felipe • solo_traveller • mx
10
Pros:

En general todo las actividades para niños

Cons:

Nada que reclamar

2026-05-18 • via Nuitee
A
Arquitecto Luis • couple • mx
9
2026-05-18 • via Nuitee
R
Robyn • extended_group • us
8
We were happy with our stay and loved the direct beach access.
Pros:

The location of the hotel was great for going to the beach and eating at nearby restaurants. The hotel was responsive to our requests for a refrigerator and an extra chair. A maintenance man came up immediately to fix a problem with the toilet. Carlos was very helpful at the front desk The pools were beautiful and well maintained. The A/C ran very cold.

Cons:

I would have like a regular coffee machine. They only had an expresso machine in the room.
I would have liked longer pool hours.
Not many staff could speak English.

2026-05-15 • via Nuitee
C
Corina • solo_traveller • us
10
2026-05-13 • via Nuitee
J
Juan Antonio • couple • us
8
It was pleasant.
2026-05-13 • via Nuitee
J
Juan Antonio • couple • us
9
It was good.
2026-05-13 • via Nuitee
J
Juan Antonio • couple • us
8
It was good
2026-05-10 • via Nuitee
M
María • solo_traveller • mx
10
2026-05-09 • via Nuitee
K
Karina • extended_group • us
9
In short, very pleasant—all things considered.
Pros:

Very clean and pleasant.

Cons:

The hostesses who greet you at the restaurant are very ill-mannered.

2026-05-09 • via Nuitee
B
B Camacho • solo_traveller • us
3
2026-05-08 • via Nuitee
A
Alejandro • couple • mx
10
2026-05-07 • via Nuitee
O
Olguin • extended_group • us
7
Could be better
Pros:

Great location

Cons:

Staff was not friendly except for 2 waiters, and the bar man. Other servers had an attitude and were rude.

2026-05-06 • via Nuitee
E
eduardo • solo_traveller • mx
9
2026-05-06 • via Nuitee
O
oscar • solo_traveller • mx
10
2026-05-04 • via Nuitee