Viaggio Resort Mazatlán

Hotels
9 (1403 reviews)
Avenida Camarón Sábalo Zona Dorada , Mazatlán , mx

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Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Helpful staff
Lovely ocean views
Modern facilities
Cons:
Not enough sun beds
Long queues for food
Issues with room toilet

Categories

Cleanliness
7.59
The toilet in our room did not work properly, which affected the overall cleanliness experience.
Service
10
Staff were very helpful and nice, enhancing the service experience.
Location
9.56
Located in the busy golden zone, ideal for exploring.
Room Quality
9.1
Rooms are lovely and spacious with ocean views.
Amenities
9.05
Amenities include a coffee shop, poolside snack bar, and great beach area.
Value for Money
8.58
Food options were limited for vegetarians, impacting perceived value.
Food and Beverage
8.54
Good food, but inadequate options for vegetarians affected the dining experience.
Overall Experience
9.59
Overall a good experience, though some areas need improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:36

Property Description

Luxurious Accommodation
Viaggio Resort Mazatlán offers air-conditioned rooms with modern amenities like a coffee machine, flat-screen TV, and a safety deposit box. Relax in comfort with plush bed linens and towels provided.

Fantastic Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a garden. Indulge in delicious meals at the on-site restaurant, keep active with hiking and cycling, or unwind in the kids' club.

Convenient Services
Benefit from 24-hour front desk assistance, room service, and a concierge service for a seamless stay. Stay connected with free WiFi throughout the property and explore the area with car hire available.

Book your stay at Viaggio Resort Mazatlán for a memorable and relaxing getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 1403 reviews
Cleanliness: 7.59
Service: 10
Location: 9.56
Room Quality: 9.1
Amenities: 9.05
Value for Money: 8.58
Food and Beverage: 8.54
Overall Experience: 9.59
S
Saenz • solo_traveller • mx
10
2026-07-25 • via Nuitee
M
María Martinez • solo_traveller • mx
8
Pros:

Todo

2026-07-22 • via Nuitee
C
Claudia Liliana • family_with_children • mx
8
Pros:

Ubicación

Cons:

Que no nos pudimos meter con facilidad al mar

2026-07-21 • via Nuitee
P
Perez • family_with_children • us
7
2026-07-21 • via Nuitee
R
Rafael • solo_traveller • mx
8
Pros:

El personal es muy amable
Las instalaciones del hotel se ven nuevas

Cons:

La variedad de alimentos. No recomendaría el todo incluido. Es un solo restaurante tipo buffet para las 3 comidas diarias. Hacen noche de especialidad pero quisimos reservar a las 8 de la mañana y segun ya estaba lleno, y es dentro del mismo restaurante del buffet

2026-07-20 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

La ubicación

2026-07-20 • via Nuitee
N
Nelly • family_with_children • us
10
Every year I stay at this property and never disappoint. They’re great!
Pros:

Every year I stay at this property and never disappoint. They’re great!

2026-07-15 • via Nuitee
N
Nelly • family_with_children • mx
10
2026-07-15 • via Nuitee
J
Juan • family_with_children • us
9
Pros:

Esta muy limpio i nuevo i personal muy amable

Cons:

Que no tiene playa solo por la manana antes de que suba la marea

2026-07-14 • via Nuitee
U
Ulises • solo_traveller • mx
10
2026-07-13 • via Nuitee
M
Martha Elisa • solo_traveller • mx
8
Falta ampliar el menú todo incluido
Pros:

Es limpio y cómodo

Cons:

El bufet es muy limitado y el todo incluido tmb lo es

2026-07-12 • via Nuitee
M
Moreno • family_with_children • mx
8
Bien en general, excepto el olor a drenaje en los desagües de la alberca familiar
Pros:

Bien en general

Cons:

Los desagües laterales de la alberca familiar, olían a drenaje bastante.

2026-07-06 • via Nuitee
M
Maricela • solo_traveller • us
7
2026-06-29 • via Nuitee
F
Fredy • extended_group • mx
10
2026-06-24 • via Nuitee
J
Jose Alfredo • solo_traveller • mx
10
Pros:

Las instalaciones, la habitación estaba limpia

Cons:

La ventilación de la habitación es poquita porque tiene una ventana muy chiquita

2026-06-22 • via Nuitee
J
Jose • family_with_children • us
9
Pros:

Food was good. Staff was friendly. Everything looked clean.

Cons:

Its difficult to find a lounge chair at the pool.

2026-06-22 • via Nuitee
L
LUIS ALEJANDRO • family_with_children • mx
10
Excelente hotel ideal para familias
Pros:

La playa

2026-06-18 • via Nuitee
A
Alfredo • solo_traveller • mx
7
Pros:

La realidad queda a deber solo el cofee bar esta decente

Cons:

Baños de bar o alberca super sucios meseros no atienden bien solo están al pendiente de propinas restaurante muy pobre culinaria y equipo , ni siquiera la cerveza sabía a aoriginal los tequilas y demás son clones. Pésimo servicio del bar. No hay playa mienten en sus fotos de publicidad

2026-06-15 • via Nuitee
R
Rangel • extended_group • us
10
2026-06-14 • via Nuitee
G
Gonzalez • solo_traveller • mx
7
Pros:

Las instalaciones muy bonito

Cons:

Que la comida,casi no tenía sabor, y para ser un lugar de mar la comida es muy mexicana y no varían sus platillos siempre lo mismo
También como un extra las habitaciones deberían de tener un refrigerador de esos pequeños ya que no hay donde guardar ni una soda

2026-06-05 • via Nuitee