Moxy NYC Lower East Side

Hotels
Moxy Hotels
9.6 (2567 reviews)
145 Bowery , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Nice amenities
Cons:
Room size small
Lack of coffee maker
No breakfast included

Categories

Cleanliness
9.76
Rooms were immaculately clean (everyday service!) and well maintained.
Service
10
Staff are fabulous and very friendly, always available to help.
Location
10
Great location near multiple subway lines and close to restaurants.
Room Quality
9.26
Rooms are compact but have a nice aesthetic, with issues in layout for storage.
Amenities
9.26
Nice coffee bar with pastries and a $20 per day room credit, but some amenities lacking.
Value for Money
9.76
Great price for what you get, considering the location and cleanliness.
Food and Beverage
8.76
Breakfast is not included in the price, but good food options nearby.
Overall Experience
10
Overall, the experience was excellent with high satisfaction and likelihood to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:29

Property Description

Modern Accommodation with Prime Location
Experience the vibrant city of New York at Moxy NYC Lower East Side, just steps away from Bloomingdales. Unwind in our air-conditioned rooms equipped with modern amenities. Enjoy a delicious American breakfast before exploring nearby attractions like NYU and the 9/11 Memorial.

Luxurious Amenities for Your Comfort
Indulge in our fitness centre, private parking, and evening entertainment. Relax in the bar or restaurant after a busy day of sightseeing. Our 24-hour front desk and business centre ensure all your needs are met during your stay.

Convenient and Memorable Stay
With free WiFi and luggage storage, we make your stay stress-free. Book your room now and experience the perfect blend of comfort and convenience at Moxy NYC Lower East Side.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Location

Property Video

Guest Reviews

9.6
Based on 2567 reviews
Cleanliness: 9.76
Service: 10
Location: 10
Room Quality: 9.26
Amenities: 9.26
Value for Money: 9.76
Food and Beverage: 8.76
Overall Experience: 10
D
Dr Christian couple de
8
Empfehlenswert
Pros:

Coole Stimmung, gut eingerichtete Räume, funktional und praktisch

Cons:

Es fehlt eindeutig ein Kühlschrank und eine Kaffeemaschine

2026-08-22 via Nuitee
R
Rachel couple us
6
2026-08-22 via Nuitee
K
kevin family_with_children be
7
2026-08-22 via Nuitee
H
Hortense couple fr
8
2026-08-22 via Nuitee
L
Lorena couple nl
10
Very comfortable
Pros:

The location of this property is great
The rooms are amazing and our views 😍
Perfect place if you want to do shopping around Soho and walk around the center of New York
Very very clean and the bed is so comfortable

Cons:

N/A

2026-08-22 via Nuitee
G
Gary family_with_children us
8
2026-08-21 via Nuitee
M
Muhammad family_with_children ae
6
Close to subway but careful regarding you credit card transactions from hotel
Pros:

Property location is good . Near to subway

Cons:

Not a good experience with the front desk.

My booking was prepaid, but I was charged a $270 refundable security deposit. At checkout, I was also charged an additional $150. When I questioned the charge, they admitted it was made by mistake, deducted an amount, and refunded only $120.

However, the original $270 security deposit has still not been refunded. Despite multiple communications with the hotel, they keep insisting that they have no record of the deposit, even though my credit card statement clearly shows a $270 transaction to Moxy.

I have provided the information and tried several times to resolve this, but the issue remains unresolved. Very disappointing experience, especially given that the booking was prepaid and the transaction is clearly visible on my credit card statement.

2026-08-21 via Nuitee
M
Miranda couple gb
7
2026-08-21 via Nuitee
J
Julie extended_group dk
8
2026-08-20 via Nuitee
A
Anne-François solo_traveller fr
10
Pros:

Superbe !

2026-08-19 via Nuitee
V
Victoria solo_traveller de
8
2026-08-18 via Nuitee
J
Jake solo_traveller gb
8
2026-08-18 via Nuitee
M
Michael solo_traveller de
3
Location good, but very disappointed by the staff
Pros:

Location is good. Rooms small, but ok.

Cons:

Staff incapable of providing a receipt, including staff at the Marriott hotline.

I can't get a receipt with the correct company name on it! Left all details with the front desk, including business card. Got the confirmation it would be sent by email. After that, 5 attempts, including an intercontinental phone call with an agent of limited capability, but high level of arrogance - to no avail.

2026-08-18 via Nuitee
S
Sam family_with_children gb
9
2026-08-17 via Nuitee
K
Kenneth couple dk
10
2026-08-17 via Nuitee
N
Nipun solo_traveller au
5
2026-08-17 via Nuitee
J
Jamey solo_traveller us
1
Stay was incredible as was the staff. Money transaction was a complete disaster.
Pros:

incredible room and staff.

Cons:

The staff, room and bar areas were incredible. However, my credit card that was used for incentives was charged a total of 908.22, 11 times during my stay. My bank called me to inform me this was happening and put a freeze on my card. The amount of the debits was so significant, not even the bank had seen this. Spoke with staff and upper management on the phone and during the phone call, The Moxy hit my card again in a 5 minute span two more times. I understand things happen, but this was extremely excessive. I, like anyone would, demanded that card be removed on my file and they Moxy staff was extremely accommodating. Luckily, the funds were placed back in to my account 7 business days after. I can see how this would affect someone greatly and glad it happened to myself. It was resolved but it was a nightmare and ruined an afternoon of my time in a 3 night stay.

2026-08-17 via Nuitee
R
Robert couple gb
9
2026-08-16 via Nuitee
R
Rafika solo_traveller be
10
Loved it!
Pros:

We absolutely loved our room! We had a king-size room with very large windows, which was absolutely stunning at night. It was such a pleasure to sleep there!
The staff were very friendly, both at reception and at the bar. The hotel is just a 2-minute walk from the subway and very close to Chinatown, SoHo, and other great areas. We also felt safe in the neighborhood at night.
We really appreciated the $20 daily credit to spend at the bar. The mocktails were delicious, and the atmosphere was great as well. Overall, we had a wonderful stay!

Cons:

Nothing

2026-08-16 via Nuitee
A
audrey solo_traveller fr
10
Pros:

Le personnel très amical et au service des clients très correct rien à dire...😉

Cons:

Tou était parfait rien à dire....

2026-08-15 via Nuitee