Hearty Center Motel

Hotels
7.7 (918 reviews)
19 Abbotsford Road , Katoomba , au

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Sauna
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Affordable
Cons:
Cleanliness issues
Cold showers
Outdated facilities

Categories

Cleanliness
6.01
Not clean and cold in some reviews.
Service
8.48
Very helpful staff mentioned positively.
Location
8.52
Close to transport links and events, favorable location.
Room Quality
6.97
Comfortable beds but some issues with the rooms being dated.
Amenities
8
Good amenities like fridge and microwave but missing some essentials.
Value for Money
8.96
Excellent value for money based on reviews.
Food and Beverage
7.01
Not explicitly mentioned; standard quality for this hotel tier.
Overall Experience
7.68
Mixed experiences but generally a good place for budget travelers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:04

Property Description

Convenient Location
Situated in Katoomba, just 1.6 km from Katoomba Scenic World and 1.8 km from The Three Sisters, Hearty Center Motel offers a prime location for exploring the attractions of the area.

Comfortable Accommodation
Each room at Hearty Center Motel is thoughtfully equipped with a kettle, ensuring you can enjoy a warm beverage at your convenience. Additionally, bed linen and towels are provided in every room for a comfortable stay.

Nearby Attractions
With Three Sisters Cable Car only 1.5 km away and the Museum of Fire within reach at 48 km, guests can easily access popular landmarks from the motel. Don't miss out on exploring the wonders of Katoomba during your stay at Hearty Center Motel.

Book your stay now at Hearty Center Motel for a memorable experience in Katoomba.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.7
Based on 918 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 8
Value for Money: 8.96
Food and Beverage: 7.01
Overall Experience: 7.68
A
Albert couple au
8
Pros:

I thought the inclusion of the massage chair was odd at first but once I got in it, I didn't want to get out!

2026-07-23 via Nuitee
S
Simon couple au
10
2026-07-20 via Nuitee
K
Karine family_with_children fr
7
Bon rapport qualité/prix et bon emplacement
Pros:

L'hotel est assez bien situé proche de Katoomba St où sont les restaurants pour diner le soir; les chambres sont propres et les lits confortables avec assez de couvertures (nous y sommes allés en Juillet donc en hiver).
Les fauteuils massants sont une curiosité, à essayer pour se détendre quelques minutes, mais c'est un peu étonnant d'en trouver dans chaque chambre, et cela prend de la place.
Nous avons oublié un chargeur en partant et ils l'ont gardé à la réception et avons pu le récupérer sans problème l'après midi.

Cons:

L'immeuble est assez vieux, donc pas chauffé (les chambres sont équipées de chauffages d'appoint qui fait l'affaire cependant). Les toilettes et la salle de bain sont sur le palier et ne sont pas chauffées. Pas de télé dans la chambre (j'aurais préféré une télé à la place du fauteuil massant!)
Impossible de trouver le numéro de téléphone pour les joindre lorsque nous avions quitté l'hotel pour récupérer le chargeur (nous avons fini par écrire un mail).

2026-07-20 via Nuitee
S
Saxon solo_traveller au
9
Convenient and affordable
Pros:

Comfortable room and adequate shared kitchenette close to shops and bushwalking.

Cons:

Bathrooms could have done with more regular cleaning.

2026-07-19 via Nuitee
L
Louise couple au
8
2026-07-19 via Nuitee
O
Owen solo_traveller be
9
2026-07-17 via Nuitee
C
Cameron solo_traveller au
5
Cons:

Weerd smell in corador.

2026-07-14 via Nuitee
M
Martin solo_traveller au
9
2026-07-14 via Nuitee
L
Leigh couple au
8
2026-07-13 via Nuitee
F
Felix couple au
6
2026-07-12 via Nuitee
Y
Yuliati Hardy family_with_children au
9
A comfortable winter stay with great room facilities, especially the massaging chairs
Pros:

We booked three units for seven people and the beds were very comfortable. The heaters worked well and kept us warm during winter. The family room had a microwave and fridge, which was convenient, and the space was large enough for all of us to sit together for a chat and snacks before heading to our rooms. The best part was the massaging chair in every unit — perfect after a full day of bushwalking. There was plenty of street parking as our can't go up to the car park entrance.

Cons:

The car park entrance is extremely steep. Our people mover, which has normal clearance, couldn’t get up the driveway and the front spoiler was damaged after only a short attempt.

The water temperature in the family room’s shower was also unstable; it kept switching between cold and very hot even after adjusting. This happened both at night and in the morning, although the twin rooms didn’t have this issue.

2026-07-12 via Nuitee
M
Michael family_with_children nz
5
2026-07-12 via Nuitee
T
Tatiana solo_traveller au
8
Thank you forcthe hospitality and care
Pros:

Flexibility and caring about customers. I arrived late during the night and needed a good sleep, they helped me so much. The bed so comfortable! They had tooth brushes. Small things matter.
Great value for money

Cons:

Nothing

2026-07-09 via Nuitee
G
Gladys solo_traveller nc
8
2026-07-08 via Nuitee
A
anna solo_traveller au
10
Pros:

Very clean and amazing facilities! Jacuzzi/ steam with ambient lights and massage chair in a room were the winners! Also kitchen is very well equipped, toaster, microwave, ready hot water and cold filtered water. Cooktown are also available. It's a cute old house so don't expect 25 degrees inside in winter but you get warm blankets in the room and you sleep better when it's colder. On my last day staff were kind enough to leave my backpack in the room so I could still go and visit Leura.

2026-07-05 via Nuitee
A
Anjana couple au
7
2026-07-05 via Nuitee
A
Aranda couple au
1
Unsatisfactory
Pros:

The accommodations did not align with the photographic representations. Upon arrival, our room's configuration, which consisted solely of a bed and a massage chair, was unsatisfactory due to the absence of en-suite bathroom and toilet facilities. These amenities were located across the hall and were shared with other guests. Consequently, we opted not to stay and departed the premises.

We unequivocally cannot recommend this establishment. Our rating for this property is zero stars.

Cons:

The photos didn't do justice to the hotel.

2026-07-05 via Nuitee
T
Tasara couple au
8
The massage chair was a really good and we slept really warm
Pros:

Lovely historic building

2026-07-04 via Nuitee
O
Olivia solo_traveller us
9
Nice and comfortable
Pros:

Nice room and facilities and staff response very quickly

Cons:

A little bit far from train station

2026-07-01 via Nuitee
S
Semra solo_traveller de
10
Pros:

Very friendly host. I arrived sick with a cold from a long trip and stayed to relax. My room was simple but cosy and I had a sink, a massage chair ( didn't book it) and a kettle in my room. Though it is cold in winter time you are given a heater. Also if you are cold and want to use the spacious breakfast/kitchen room you can also ask for a little heater.The place is very spacious and close to the entry to the blue mountain trails and the aborigine park site. Also close to nice restaurants and an Aldi and other stores and cafes. It's a good choice for budget travellers that don't want a hostel. I would recommend this place also to travellers 40+. Secret: The best shower is upstairs. :)
Thank you!

Cons:

The shower/bathroom on the ground floor needs to be upgraded.

2026-06-29 via Nuitee