The Pier Hotel

Hotels
8.9 (918 reviews)
The Pier Hotel, The Quay, Harwich , Harwich , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable bed
Delicious breakfast
Friendly staff
Cons:
High food prices
Communication issues with staff
Safety concerns at night

Categories

Cleanliness
8.31
Overall cleanliness was acceptable, but some guests experienced issues.
Service
9.18
Mixed feedback; staff was friendly but had communication issues during a sensitive situation.
Location
8.82
Great location, lovely surroundings, but safety concerns reported at night.
Room Quality
9.27
Rooms were praised as comfortable and well-appointed.
Amenities
8.8
Good amenities but some guests had issues with the lift.
Value for Money
8.76
Generally good but some complaints about food pricing.
Food and Beverage
9.31
Breakfast and dinner received high praise.
Overall Experience
8.78
Enjoyable stay with some concerning service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Historic Charm and Waterside Views
The Pier Hotel, located in old Harwich, offers historic quay side accommodation across two refurbished buildings dating back to the 1700s and 1850s. Many rooms boast estuary views and sofa beds for children, providing a charming stay immersed in history.

Dining Experience and Nearby Attractions
Guests can enjoy the on-site restaurant on the first floor and the Navyard Bar and Terrace on the ground floor, all overlooking the picturesque waterfront. With additional dining options just a short walk away and easy access to the ferry, there's no shortage of culinary delights to explore.

Convenient Location and Nearby Entertainment
Conveniently situated near Harwich Town railway station and local attractions like the Electric Palace Cinema, The Pier Hotel offers easy access to transportation and entertainment options for a well-rounded stay in this historic town.

Book your stay at The Pier Hotel now for a memorable experience by the waterside.

Important information:

When booking 3 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for £45 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 918 reviews
Cleanliness: 8.31
Service: 9.18
Location: 8.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 8.78
H
heijden van der • couple • nl
9
2026-07-17 • via Nuitee
M
Mike • couple • gb
8
2026-07-17 • via Nuitee
T
Torborg • couple • de
9
2026-07-16 • via Nuitee
J
Jos • couple • nl
7
Prijs kwaliteit niet in verhouding!!!
Pros:

Goeie locatie t.o.v. de Ferry

Cons:

Een douche waar nauwelijks water uitkwam.
Slechte verkoeling in tijdens warme dagen!!!
Verkoeler werkte amper.

2026-07-15 • via Nuitee
W
Wilhelm • solo_traveller • de
10
Pros:

One of the best efforts hotels in the area and a wonderful staff
Breakfast is very good.

Cons:

Nothing negative to say about

2026-07-15 • via Nuitee
A
Anja • couple • de
8
2026-07-14 • via Nuitee
A
ArnoldCGM • solo_traveller • nl
9
Sfeervol hotel dichtbij de veerboot UK-NL
Pros:

Sfeervol hotel dichtbij de boot naar Hoek van Holland. Goede keuken en erg vriendelijk personeel.

Cons:

Niets.

2026-07-14 • via Nuitee
J
John • couple • gb
9
Nice spot for a little history/ heritage tour. Excellent food and attentive staff.
Pros:

Quiet location on the heritage trail.
You can get a sunset and sunrise from different parts of the hotel.

Cons:

N/A

2026-07-14 • via Nuitee
G
Gillian • family_with_children • gb
9
2026-07-14 • via Nuitee
R
Roger • couple • gb
10
Awesome
2026-07-14 • via Nuitee
J
Jessica • couple • nl
10
Perfecte locatie voor wanneer je met de ferry gaat.
Pros:

We hadden hier gelezen dat je het ontbijt van te voren kon bestellen als je de volgende dag vroeg met de ferry ging.
Dus dat hebben we gedaan, 7 uur ontbijten, voor half 8 in de auto en even over half 8 in de haven.
Dus perfecte locatie!

2026-07-12 • via Nuitee
M
Marco • couple • nl
8
Perfect stay if you enter GB.
Pros:

The location

Cons:

Nothing

2026-07-12 • via Nuitee
J
Joop • couple • nl
9
Een meer dan uitstekende keuze
Pros:

Het hotel ligt op een uitstekende en rustige lokatie ten opzichte van de ferry van en naar Hoek van Holland. De kamer was aan de warme kant maar de ramen konden (veilig) open. De kamer, bed en de badkamer waren schoon en comfortabel. Pluspunt is de eigen parkeerplaats. Het ontbijt is uitstekend en het personeel is vriendelijk. We hebben op avond van de terugreis met de nachtferry in de bar van het hotel gegeten en zaten de aankomende ferry op korte afstand voorbij varen. Waar wel rekening moet worden gehouden is dat de drankjes in de bar erg prijzig zijn. Verder een hotel om terug te komen.

Cons:

De prijzen van de drankje in de bar

2026-07-11 • via Nuitee
H
Hendrik Jan • couple • nl
9
mooie laatste stop voor terugtocht naar NL
Pros:

mooi uitzicht, goed restaurant en op 10 minuten rij-afstand van de ferry

2026-07-10 • via Nuitee
L
Lorene • couple • gb
10
Comfortable
Pros:

Excellent breakfast with so much choice.

Cons:

Nothing - to be honest

2026-07-10 • via Nuitee
L
Lee • couple • gb
9
Another enjoyable stay
Pros:

Lovely Sunday lunch, great breakfast cooked to order, very nice room and comfortable bed, friendly staff, we stay every year

2026-07-07 • via Nuitee
W
Willem • couple • nl
7
2026-07-06 • via Nuitee
S
Sven • couple • nl
8
2026-07-04 • via Nuitee
P
Peter • solo_traveller • gb
10
2026-07-04 • via Nuitee
E
Eleonor • solo_traveller • se
9
Ett lugnt och mysigt hotell med trevlig personal
Pros:

Mysigt, fräscht, rent och otroligt trevlig personal.

Cons:

Dörren till badrummet gick i lås

2026-07-03 • via Nuitee