The Pier Hotel

Hotels
8.9 (959 reviews)
The Pier Hotel, The Quay, Harwich , Harwich , GB

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable bed
Delicious breakfast
Friendly staff
Cons:
High food prices
Communication issues with staff
Safety concerns at night

Categories

Cleanliness
8.31
Overall cleanliness was acceptable, but some guests experienced issues.
Service
9.18
Mixed feedback; staff was friendly but had communication issues during a sensitive situation.
Location
8.82
Great location, lovely surroundings, but safety concerns reported at night.
Room Quality
9.27
Rooms were praised as comfortable and well-appointed.
Amenities
8.8
Good amenities but some guests had issues with the lift.
Value for Money
8.76
Generally good but some complaints about food pricing.
Food and Beverage
9.31
Breakfast and dinner received high praise.
Overall Experience
8.78
Enjoyable stay with some concerning service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Historic Charm and Waterside Views
The Pier Hotel, located in old Harwich, offers historic quay side accommodation across two refurbished buildings dating back to the 1700s and 1850s. Many rooms boast estuary views and sofa beds for children, providing a charming stay immersed in history.

Dining Experience and Nearby Attractions
Guests can enjoy the on-site restaurant on the first floor and the Navyard Bar and Terrace on the ground floor, all overlooking the picturesque waterfront. With additional dining options just a short walk away and easy access to the ferry, there's no shortage of culinary delights to explore.

Convenient Location and Nearby Entertainment
Conveniently situated near Harwich Town railway station and local attractions like the Electric Palace Cinema, The Pier Hotel offers easy access to transportation and entertainment options for a well-rounded stay in this historic town.

Book your stay at The Pier Hotel now for a memorable experience by the waterside.

Important information:

When booking 3 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 959 reviews
Cleanliness: 8.31
Service: 9.18
Location: 8.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 8.78
C
Corrie • couple • nl
8
2026-09-17 • via Nuitee
E
Esther • solo_traveller • nl
9
2026-09-17 • via Nuitee
S
Stephen • couple • gb
7
2026-09-16 • via Nuitee
D
Dr. Wilfried • couple • de
7
Wesentlich mehr und besser als viele Unterkünfte an Fährhäfen auf dem Festland
Pros:

Kein Frühstück wegen früher Fähre

2026-09-16 • via Nuitee
T
T.S. • solo_traveller • nl
8
2026-09-15 • via Nuitee
R
Ruth • solo_traveller • gb
9
Harwich stay
Pros:

The standard room was very comfortable. It was clean and provided everything you needed. We loved the ensuite, very modern and looked brand new.

Cons:

The room was quite warm. But the fans helped.

2026-09-14 • via Nuitee
T
Terence • couple • gb
8
Perfectly adequate but not the Pier of old though we recognise the need to be competitive paying a bit more for a more p
Pros:

It was enjoyable but lacks something we have used the Pier since the early sixties and it’ not as we prefer to timber it.

Cons:

A bit clinical in a modernised /industrialised way not as homely in public rooms. No sky TV available.

2026-09-13 • via Nuitee
J
john • solo_traveller • gb
9
Would recommend
Pros:

Location

Cons:

Food ok

2026-09-10 • via Nuitee
G
G.W. • couple • nl
4
Pros:

Wel een mooie kamer met prima badkamer, alhoewel erg warm. (Begin september)

Cons:

Ik vond de prijs erg hoog, maar ja het is ongeveer het enige hotel in Harwich.
Het bed was vreselijk, veel te zacht en heb daarom geen oog dicht gedaan.
Wij hadden de avond te voren hun ontbijtlijst ingevuld, maar we vragen ons af of die überhaupt wel gelezen was.
Ik kreeg een vol Engels ontbijt, terwijl ik alleen maar gebakken eieren met bacon en witte bonen in tomatensaus had aangegeven? Meer dan de helft kon zo weer weg gegooid worden.
Bovendien is op zijn vroegst 07.00 ontbijten veel te krap op de uiterste inchecktijd van 08.15 voor de veerboot. daardoor zit je eigenlijk op hete kolen. Misschien daarom ontbijten vanaf 06.30 mogelijk maken.
Anders zou ik adviseren om zeker niet in het hotel te ontbijten, maar gewoon aan boord waar ook prima mogelijkheden hiertoe zijn.

2026-09-09 • via Nuitee
E
Edward • couple • gb
10
Pros:

The overall experience

2026-09-06 • via Nuitee
J
Joyce • couple • nl
8
Goed hotel voordat je op de ferry gaat
Pros:

Fijne plek om een nacht door te brengen voordat je op de ferry gaat. Het is schoon, personeel is vriendelijk. Restaurant is goed.

Cons:

Er valt niet veel te doen in de omgeving.

2026-09-06 • via Nuitee
E
Elin • solo_traveller • no
8
2026-09-06 • via Nuitee
H
Helen • couple • au
10
Lovely hotel
Pros:

Friendly staff, great position, super room and yummy breakfast

2026-09-05 • via Nuitee
N
Natasha • couple • au
10
2026-09-05 • via Nuitee
R
Ross • couple • gb
9
2026-09-04 • via Nuitee
A
Abigayle • solo_traveller • gb
10
Pros:

Clean comfortable and well presented

2026-09-03 • via Nuitee
U
Ulrich • couple • de
7
Bis auf die offenbar leitende Serviskraft im Restaurant, alles ok
Pros:

lage, die Zimmer an sich, sehr gutes Frühstück

Cons:

Leitende Servicekraft im Restaurant

2026-09-02 • via Nuitee
G
Gary • solo_traveller • gb
8
The hotel is comfortable and clean the staff needs to smile more
Pros:

The location to visit family

Cons:

Our cooked breakfast was served the same time as the yogurt and fruit I returned the yogurt and fruit as my cooked breakfast would have gone cold the toast we requested didn’t even turn up.

2026-09-02 • via Nuitee
A
Alistair • couple • gb
9
Pros:

Friendly staff

Cons:

Very limited parking provision. Small room for price.

2026-09-01 • via Nuitee
B
Beattie • couple • gb
10
Overall 5 stars
Pros:

Staff were great as was the food. Room was very comfortable and the location is excellent

Cons:

The window in the bedroom was letting in a draft which would be more of an issue in cold weather.

2026-09-01 • via Nuitee