The Pier Hotel

Hotels
8.9 (959 reviews)
The Pier Hotel, The Quay, Harwich , Harwich , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable bed
Delicious breakfast
Friendly staff
Cons:
High food prices
Communication issues with staff
Safety concerns at night

Categories

Cleanliness
8.31
Overall cleanliness was acceptable, but some guests experienced issues.
Service
9.18
Mixed feedback; staff was friendly but had communication issues during a sensitive situation.
Location
8.82
Great location, lovely surroundings, but safety concerns reported at night.
Room Quality
9.27
Rooms were praised as comfortable and well-appointed.
Amenities
8.8
Good amenities but some guests had issues with the lift.
Value for Money
8.76
Generally good but some complaints about food pricing.
Food and Beverage
9.31
Breakfast and dinner received high praise.
Overall Experience
8.78
Enjoyable stay with some concerning service experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 03:08

Property Description

Historic Charm and Waterside Views
The Pier Hotel, located in old Harwich, offers historic quay side accommodation across two refurbished buildings dating back to the 1700s and 1850s. Many rooms boast estuary views and sofa beds for children, providing a charming stay immersed in history.

Dining Experience and Nearby Attractions
Guests can enjoy the on-site restaurant on the first floor and the Navyard Bar and Terrace on the ground floor, all overlooking the picturesque waterfront. With additional dining options just a short walk away and easy access to the ferry, there's no shortage of culinary delights to explore.

Convenient Location and Nearby Entertainment
Conveniently situated near Harwich Town railway station and local attractions like the Electric Palace Cinema, The Pier Hotel offers easy access to transportation and entertainment options for a well-rounded stay in this historic town.

Book your stay at The Pier Hotel now for a memorable experience by the waterside.

Important information:

When booking 3 rooms or more, different policies and additional supplements will apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.9
Based on 959 reviews
Cleanliness: 8.31
Service: 9.18
Location: 8.82
Room Quality: 9.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 8.78
R
robert couple gb
5
2026-08-29 via Nuitee
V
Vanessa couple nl
9
2026-08-28 via Nuitee
T
Tim couple gb
10
2026-08-28 via Nuitee
R
Russell couple gb
10
This hotel is amazing. Food and drink is excellent. Staff were brilliant. 10/10
Pros:

Amazing staff, good, hotel and room.

Cons:

Nothing

2026-08-25 via Nuitee
G
Ger couple nl
10
2026-08-24 via Nuitee
F
Francis couple nl
10
2026-08-23 via Nuitee
M
Marc couple nl
8
2026-08-22 via Nuitee
D
Dallas solo_traveller gb
10
2026-08-22 via Nuitee
J
John couple gb
9
Lovely Hotel
Pros:

Nice room - well furnished with fridge and good quality toiletries, teas, coffees, etc. Comfortable bed in room and lounge area downstairs. Good restaurant for dinner. Good cooked-to-order breakfast. Friendly and helpful staff.

2026-08-21 via Nuitee
H
Hendrik couple nl
8
We’ll be back.
Pros:

Perfect location for the ferry to HvH. Lovely room with harbour view, we loved it.

2026-08-21 via Nuitee
G
Gail family_with_children gb
8
Brilliant
Pros:

Breakfast excellent as usual. I even asked for fried bread which wasn't in menu!

Cons:

Stairs to annex accommodation.

2026-08-20 via Nuitee
M
Martin solo_traveller nl
10
2026-08-20 via Nuitee
D
Daniel solo_traveller ch
9
2026-08-20 via Nuitee
R
Ronald solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-08-20 via Nuitee
H
Hermien solo_traveller nl
9
Fijne locatie na overtocht uit NL
Pros:

De locatie, vlakbij de ferry.

2026-08-20 via Nuitee
H
Henne couple nl
9
2026-08-19 via Nuitee
P
Pat couple gb
8
Very enjoyable
Pros:

Location great
Staff very helpful and friendly,

Cons:

Breakfast was little hit and miss, mostly good, just eggs overdone, and toast was burnt, but overall a lovely breakfast

2026-08-19 via Nuitee
J
Josephine couple gb
8
Enjoyed it overall
Pros:

The location was lovely and the staff accommodating

Cons:

The food was mostly good but a few things could be done to improve it (like not running out of orange juice and croissants at breakfast buffet)

2026-08-17 via Nuitee
M
Mary couple gb
10
A very enjoyable stay after getting the ferry from Holland to Harwich.
Pros:

The room was lovely. We had a seaview. Bathroom was great. Meal was amazing. Huge portions.

2026-08-17 via Nuitee
G
Gary couple gb
7
Overall a very pleasant stay with excellent food.
Pros:

Food was excellent

Cons:

Bathroom smelled and room was too hot

2026-08-16 via Nuitee