AC Hotel by Marriott Oakland Downtown

Hotels
AC Hotels by Marriott
8.6 (402 reviews)
1431 JEFFERSON STREET , Oakland , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Decent breakfast
Cons:
Inconsistent cleaning
Issues with parking
Occasional service complaints

Categories

Cleanliness
8.15
Several reviews mentioned issues with cleaning frequency and unclean rooms upon check-in.
Service
8.95
Generally positive, but one review highlighted unhelpful staff.
Location
8.75
Multiple comments praised the hotel's convenient location.
Room Quality
8.65
Rooms were described as beautiful and modern, with few complaints.
Amenities
8.55
Good amenities reported, though breakfast options were sometimes limited.
Value for Money
8.65
Breakfast included added value, though parking was a concern for some.
Food and Beverage
8.35
Positive feedback on breakfast quality, although some items were unavailable.
Overall Experience
8.75
Overall satisfaction with stay, despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:01

Property Description

Modern Amenities and Services
AC Hotel by Marriott Oakland Downtown offers a fitness centre, shared lounge, and a restaurant and bar. Guests can enjoy the convenience of a 24-hour front desk, business centre, and free WiFi throughout the property.

Comfortable and Well-Equipped Rooms
Each air-conditioned room is furnished with a desk, coffee machine, fridge, safety deposit box, flat-screen TV, and a private bathroom with a shower. Guests are provided with bed linen and towels for a comfortable stay.

Convenient Location and Nearby Attractions
Situated just 600 metres from Fox Theater Oakland, this non-smoking property is close to popular landmarks such as Oakland Convention Center, Paramount Theater, and Oakland Museum of California. The hotel is only 11 km from Oakland International Airport.

Experience modern comfort and convenience at AC Hotel by Marriott Oakland Downtown. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OAK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

8.6
Based on 402 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.75
Room Quality: 8.65
Amenities: 8.55
Value for Money: 8.65
Food and Beverage: 8.35
Overall Experience: 8.75
K
Kflay couple us
10
2026-05-24 via Nuitee
C
contawe couple us
7
Besides the parking, my stay was great
Cons:

Parking was awful. Street parking only. Unless you want to pay $50 for a valet that had us waiting for over 30 minutes because they could not find my car

2026-05-23 via Nuitee
M
Monica couple us
7
2026-05-22 via Nuitee
S
Samantha extended_group us
10
The best hotel to stay at in Downtown Oakland
Pros:

Staff was wonderful and so was the valet. Room was immaculate and clean and breakfast was also really amazing.

2026-05-19 via Nuitee
J
Jessica solo_traveller us
8
2026-05-14 via Nuitee
A
Amy solo_traveller us
10
2026-05-12 via Nuitee
R
Rachael couple us
10
2026-05-09 via Nuitee
J
Jasmine couple us
1
2026-05-07 via Nuitee
P
Pierce extended_group us
5
Nice room, weird and mean receptionists the night of 3/27/26.
Pros:

Nice room, ice machine was cool, breakfast bar was great. Nice big windows and shower.

Cons:

The two receptionist ladies working the night shift on 3/27 were so insanely rude!!!!! I don't normally travel or book hotels. My room was registered under my middle name for some odd reason and there was confusion on that aspect but they were out of pocket RUDE to me about it for some reason. Like rage baiting me?? My guest was right there with me she can validate all this. Also I didn't have any idea there was a $200 deposit needed before I could get my keys. Which is cool, it just completely caught me off guard. They could've withheld the rudeness and gaslighting, biting sarcasm. The location was.... intimidating but it's ok. Also there was no coffee pot with which to brew coffee. But I didn't want to ask the receptionists because I already felt extremely UNWELCOMED. Yikes!!!!!!

2026-05-06 via Nuitee
E
Elvira couple us
10
2026-04-26 via Nuitee
フリーダムファイター solo_traveller jp
10
Pros:

朝食がゴージャスだった。部屋がきれい。見晴らしもよかった。BARTの駅に近くて、駅からサンフランシスコもバークレーも近い。

Cons:

2階の朝食コーナーを夜オープンして自由に使えるようにしてくれたら、そこで仕事ができた。可能なら、コーヒーだけは飲めるようにして欲しい。飲み物程度はホテルのなかで購入できるようにしてほしい。

2026-04-04 via Nuitee
J
Josefina solo_traveller us
10
Front desk person was amazing I forgot his name.
Pros:

Loved it was very clean

Cons:

Noting

2026-03-31 via Nuitee
T
timothy couple us
9
Pros:

Location

Cons:

No parking

2026-03-30 via Nuitee
R
Rachel couple us
9
2026-03-27 via Nuitee
V
Venkat Sharan solo_traveller in
9
2026-03-26 via Nuitee
T
Triva family_with_children us
10
I would do it again in a heartbeat
Pros:

I was super pleased

Cons:

No cable programming or more tv options for night or relax time

2026-03-23 via Nuitee
C
C4026YHdales Solo travel Sacramento, California
2
Nice Hotel in Bad Neighborhood
Pros:

This hotel is in a sketchy area. The only ones out in the area are homeless lying on the street and drunks/drug addicted folks loitering the area. Private security is visibly present watching what few stores were open after regular business hours. No one else is to be found.

The hotel itself is newly built in 2023. It is adjacent to the Residence Inn next door. New fixtures, modern design, clean. Clearly an effort to re-vitalize this part of town. But it stands alone and needs far more amenities to make occupants more comfortable and feel SAFE about staying here.

2026-03-14 via Tripadvisor
J
JoAnn couple us
8
My state was very enjoyable. I will return again.
Pros:

Clean safe within the hotel

Cons:

The valet security did not notice the coming and going of certain staff me in particularly to know who’s coming in and out and who is there not located close enough to things like a drugstore Walgreens is down the street yes, chipotle across the street but nothing closer.

2026-03-02 via Nuitee
R
Rachel couple us
8
2026-02-27 via Nuitee
G
Getaway66121029801 Business Lecompton, Kansas
10
Very pleasant stay for my official trip and centrally located.
Pros:

Very kind and professional welcome at check in. And clean and courteous service at breakfast. And clean comfortable room.

2026-02-05 via Tripadvisor