The Jack and Jill Coaching Inn

Hotels
9.1 (984 reviews)
The Jack & Jill Coaching Inn Scaling Dam , Saltburn-by-the-Sea , gb

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Family rooms
Hiking
Fishing
Cycling
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Beautiful location
Great food
Cons:
Noise from outside
Issues with amenities

Categories

Cleanliness
9.31
Overall clean and comfortable accommodations mentioned in several reviews.
Service
9.78
Staff were described as fabulous, friendly, and very helpful in multiple reviews.
Location
9.32
Several reviews highlighted beautiful views and convenient access to local attractions.
Room Quality
8.77
Rooms generally modern and comfortable, but some concerns regarding noise and amenities.
Amenities
8.3
Some complaints regarding amenities like TVs and heating.
Value for Money
8.76
Good value highlighted in food and general quality but some specific issues noted.
Food and Beverage
9.31
Food was repeatedly mentioned as great quality and well-prepared.
Overall Experience
9.28
Overall sentiment indicates a positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:25

Property Description

Charming Inn in Saltburn-by-the-Sea

Family-Friendly Accommodation: The Jack and Jill Coaching Inn offers spacious family rooms, a children's playground, and a welcoming atmosphere for guests of all ages.

Leisure Activities: Guests can enjoy playing table tennis, hiking, and cycling in the picturesque surroundings, making it a perfect destination for outdoor enthusiasts.

Convenient Amenities: With a restaurant, free private parking, and a bar on-site, the inn ensures a comfortable stay for visitors seeking relaxation and convenience.

Experience a delightful stay at The Jack and Jill Coaching Inn - book now for a memorable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.1
Based on 984 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 9.31
Overall Experience: 9.28
S
Stuart couple gb
10
Idyllic spot, good location. Clean and comfortable
Pros:

Good location. Close to reservoir. Food was good. Nice room, better if you can stay at back of hotel.

Cons:

Breakfast was good but took a while to come

2026-07-02 via Nuitee
B
Brian solo_traveller gb
6
2026-06-30 via Nuitee
T
Tracey couple gb
5
Don’t go if you’re a good are expecting to eat on an evening
Pros:

Room was clean, staff were friendly

Cons:

No lights in room on first evening, lights had fused and no one on site to fix. No wardrobe in room. Hotel was advertised as having restaurant that did evening meals. We stayed 3 nights, kitchen closed at 4pm on 2 nights and wasn’t open at all on the last evening. Hotel was not near any other establishments to get food on an evening, should be advertised as a B&B only

2026-06-30 via Nuitee
P
Paul solo_traveller gb
10
Pros:

Everything

Cons:

Nothing

2026-06-29 via Nuitee
L
Louise extended_group gb
10
2026-06-29 via Nuitee
J
jeanette couple gb
8
Pros:

Breakfast was fabulous. staff very friendly and helpful

Cons:

Room was warm but they provided a fan would have been better if they had provided just a sheet too the quilt was too thick. England football game went off half way through

2026-06-29 via Nuitee
A
April solo_traveller gb
10
Pros:

Lovely room..great view..fabulous breakfast..staff really helpful

Cons:

N/a

2026-06-29 via Nuitee
S
Sam couple gb
1
Would not recommend. Ruined a weekend away.
Pros:

The bedrooms were clean and well designed.

Cons:

Checked it and was told the last dinner service was 5 PM so had to go elsewhere as this was too early. At about 10:30, there was a power cut /surge so the emergency lighting came on in the room and of course the fan stopped working. Had to open the windows wide to get some breeze and relief from the heat. But this meant we were woken up early because of the sunlight so didn’t sleep well. No power meant no TV, no drinks and getting a shower in the dark. Breakfast wasn’t too bad but everyone was talking about the power cut and talking to someone else that stayed the week before as well said he didn’t have a good visit then either as water was flooding the place. Totally tired out so had to go home early as we were too tired to complete our plans.

2026-06-28 via Nuitee
L
Lorraine extended_group gb
9
We thoroughly enjoyed our 2 night bed and breakfast stay at the “Jack and Jill Coaching Inn”😃
Pros:

The breakfast was excellent, really delicious and plentiful!! Had lots of choice and had two different breakfasts each day of our stay!!👍

The area of where the “Jack and Jill Coaching Inn” is in a beautiful, picturesque spot and overlooks a beautiful lake and nearby dam.

Cons:

The access to our rooms!! We were situated at the very top of the “Jack and Jill Coaching Inn” and had to walk up 31 stairs to get to our room!! If you have any difficulty with mobility issues then this can become a little challenging!! Because of the nature and age of the beautiful building (17th century) there unfortunately is not a lift for people who find the many stairs challenging.

2026-06-25 via Nuitee
N
Nick couple gb
8
2026-06-25 via Nuitee
V
VJG46 couple gb
7
Almost perfect just needs more staff
Pros:

Breakfast was amazing. Robbie is a fantastic chef and a lovely person.We had one evening meal and that was freshly cooked and so delicious.Sam who ran everywhere else was also lovely and both of them worked extremely hard and long hours. Always friendly and helpful.Lovely view over the Dam

Cons:

Hit and miss with evening meals and bar due to staffing issues but Sam and Robbie let us know about this.It’s a shame as it’s losing business and it’s position is prime.Would have liked to have known how busy (24 hours) the road outside was.In the room there is a green light in the ceiling which is so bright the room is lit up all night and disturbed our sleep.Not comfortable no staff on site overnight.

2026-06-25 via Nuitee
G
Gerry couple gb
9
A good value for money experience
2026-06-20 via Nuitee
B
Benjamin couple gb
9
2026-06-18 via Nuitee
R
Robert solo_traveller gb
6
Not an Inn but a B&B
Pros:

The room was modern and clean and the staff on duty in the morning were friendly and helpful

Cons:

We arrived to be greeted by someone doing an impression of a grumpy teenager and to be told (after an 8 hour drive and arriving just after 6pm) that the kitchen had closed at 5pm on a Friday evening! We were then told we would have to drive somewhere to get food and the bar in the so-called "Coaching Inn" would be taking last orders at 9.30. So our plans to have a relaxing meal and drink after a long drive were shattered.

2026-06-17 via Nuitee
L
Linda solo_traveller gb
8
Pros:

Good food and very helpful staff and service.

Cons:

Last orders for evening meal was 5pm so quite early, particularly for a Saturday night.

There wasn't a wardrobe or drawers in the bedroom - just 3 hooks - so unsuitable for a long stay.

2026-06-16 via Nuitee
M
Michael solo_traveller gb
10
2026-06-15 via Nuitee
A
Anna solo_traveller gb
8
2026-06-13 via Nuitee
S
Susan couple gb
8
Great for a short stay
Pros:

Just outside Whitby.
Lots of original features

Cons:

No evening meal

2026-06-12 via Nuitee
K
Kevin couple gb
8
Pros:

Good room and breakfast (although breakfast wasn't served until 8.15 am)

Cons:

No evening meal service, which we weren't aware of until the day of our visit. you have to travel by car to get an evening meal as this is a rural location.
Also wasn't aware that breakfast wouldn't be served until 8.15 am. Not a problem on this occasion, but normally would have been problematical

2026-06-10 via Nuitee
R
rushton solo_traveller gb
9
Great place and reasonably priced.
Pros:

The room was very comfortable, the bed was super soft and everything was very clean.
The staff were extremely helpful.

Cons:

Breakfast was ok, the toast was just warm bread...

2026-06-07 via Nuitee