Grey House

Hotels
Independent
8 (2 reviews)
Samsa Sk. 20, Istanbul, Istanbul, 34130 , Istanbul , TR

Facilities

Health or beauty spa nearby
Free WiFi
24-hour front desk
Concierge service
Elevator
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Airport transportation - pickup (surcharge)
Water dispenser
See all facilities

Review Highlights

Pros:
Central location near major attractions
Good transport links and many nearby restaurants
Suitable for groups (multiple mini-apartments/rooms)
Helpful, friendly staff and manager
Comfortable beds and generally clean rooms
Some apartments spacious and bright
Quiet when windows/infissi are good
Small kitchenette available for simple meals
Cons:
Low ceilings and small bathrooms
Narrow stairs/corridor layout (though elevator exists)
Building is old; visible maintenance and aging fixtures
Construction noise from nearby sites; occasional loud work early
Broken or poorly functioning amenities (shower head, AC, outlets)
TV limited (non‑smart) and few channels
Kitchenette lacks utensils/hot water; limited equipment
Noisy elevator mechanism for some terrace rooms

Categories

Cleanliness
7.5
Basic cleaning reported as acceptable (towels changed, bed made); generally clean rooms in some reviews but some maintenance-related cleanliness concerns due to aging fixtures.
Service
9
Staff described as very helpful and a manager noted as very friendly; service is a clear positive in multiple reviews.
Location
9.5
Consistently praised for central location: within minutes of restaurants and main attractions (Blue Mosque, Hagia Sophia) with good transport links.
Room Quality
6.5
Multiple reports of low ceilings, small bathrooms, poor insulation, broken shower head/AC, old fixtures and narrow stairs; some apartments were spacious but there are notable maintenance issues.
Amenities
7
Small kitchenettes available but often lacking utensils and hot water; TV is basic (non‑smart); elevator noisy on some floors — amenities exist but are limited or partly faulty.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
7.5
Breakfast often unused or not emphasized; kitchenette allows simple self-catering but no full F&B service reported.
Overall Experience
9
Overall positive impression driven by excellent location and helpful staff; maintenance and room-quality issues temper the experience but many guests found the stay satisfactory, especially for group or location-focused visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 10:47

Property Description

Convenient Amenities
Make use of complimentary wireless internet access, concierge services, and a reception hall for your convenience.

24-Hour Room Service
Enjoy the luxury of 24-hour room service during your stay at Grey House.

Prime Location
A stay at Grey House places you in the heart of Istanbul, just a 15-minute walk from the iconic Grand Bazaar and Sultanahmet Square.

Book now for an unforgettable experience in Istanbul at Grey House!

Important information:

  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Gloves are available to guests

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

8
Based on 2 reviews
Cleanliness: 7.5
Service: 9
Location: 9.5
Room Quality: 6.5
Amenities: 7
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 9
B
Bučan solo_traveller me
7
2026-06-20 via Nuitee
D
Daniel solo_traveller hu
10
2026-06-18 via Nuitee
B
bounagui extended_group ma
10
adourable sejours
Pros:

le coin impeccable l hôtel très propre et calme les employeurs sont très sympat

2026-06-15 via Nuitee
B
bogdan couple ro
8
Locație excelentă
Pros:

Locația
Aproape de centru /statii
Apartament mare confortabil
Foarte multe ferestre

Cons:

Zgomotul de pe stradă
Șantier ..de la ora 8 începeau să lucreze la o clădire din vecinătate
Lumina ambientală foarte slabă dar apartamentul foarte luminos ,multe ferestre compensează pe timp de zi

2026-06-14 via Nuitee
A
Aygun solo_traveller az
10
Pros:

Спасибо большое за Всё
Очень хороший коллектив гостеприимный отзывчивые и условия чистота отлично подходит для отдыха

2026-06-11 via Nuitee
M
Martin Guido couple ar
8
Pros:

La ubicación está muy bien! El staff siempre dispuesto a ayudar en lo que necesitemos.

2026-06-11 via Nuitee
A
Ana-Maria extended_group ro
10
Pros:

Cazarea aceasta este aproape de obiective, transport in comun, magazine, restaurante si supermarketuri. Locul este curat, asternuturile proaspete, terasa de la ultimul etaj este un plus. Un loc bun in care sa te odihnesti dupa o zi plina prin oras.

Cons:

Camerele cu tavanul la un nivel cam jos pentru cineva cu o inaltime de peste 180. Datul cu capul in lustre era la ordinea zilei🤪

2026-06-10 via Nuitee
S
shaid solo_traveller gb
9
Pros:

The staff was nice and friendly.

2026-06-09 via Nuitee
M
Matthew extended_group gb
10
2026-05-29 via Nuitee
M
Maria Elena couple es
9
Muy satisfecha
Pros:

La verdad que el amfitrión se porte muy bien, super agradable, hablaba bastante inglés y lo que me sorprendió nos dio una botella de agua sin ningún requisito. Si que es verdad que solo quiere que pagemos el apartamento con efectivo, pero él nos lo facilito todo para poder pagarlo. La ubicación es excelente, lo único que hay bastante cuesta, pero vale la pena porque es centrico.

Cons:

En la zona hay bastante cuestas, y por la noche da mucho que pensar, pero nada del otro mundo. Por lo demás todo perfecto.

2026-05-28 via Nuitee
F
Federica couple it
8
Pros:

Personale disponibile e reception aperta h 24. Ci hanno dato la possibilità di lasciare i bagagli nella hall il che non è da sottovalutare. Dopo due giorni ci hanno pulito la stanza e ci hanno cambiato gli asciugamani. Stanza un po’ piccola ma fedele alle foto. Nonostante il cantiere di fronte alla struttura non abbiamo avvertito alcun rumore. Posizione abbastanza centrale.

2026-05-26 via Nuitee
A
Agnieszka family_with_children de
8
Gute Lage und super für mehrere Personen nutzbar
Pros:

Die Unterkunft ist von der Lage her top. Restaurants sind fussläufig unter 1 Minute erreichbar. Auch sonst hat man gute Verkehrsanbindungen. Wir waren mit 7 Personen da, dafür war sie top ausgestattet. Jeder hatte quasi ein Zimmer samt WC mit Dusche für sich.

Cons:

Die Ausstattung in der Küche war nicht so gut. Die Unterkunft ist sehr einfach aber ausreichend ausgestattet.

2026-05-17 via Nuitee
Y
Yelyzaveta solo_traveller bg
10
2026-05-17 via Nuitee
A
Aldo solo_traveller it
7
Pros:

Struttura in posizione centrale, il nostro era un appartamento suddiviso a sua volta in tre mini appartamenti abbastanza comodi. Gli infissi semi nuovi garantiscono silenzio. Letti comodi, bagno funzionale con spazi ottimizzati.

Cons:

Tetti un po' bassi e scale strette (ma c'è un comodo ascensore).

2026-05-17 via Nuitee
V
Viorel Andrei solo_traveller be
1
A total nightmare
Pros:

Nothing

Cons:

To start from the beginning, this place is super-duper ancient. The door was made of old wood and was barely holding together. The hotel is tucked away in some alleys with absolutely no view whatsoever—wherever you looked, all you saw was another dilapidated building. To make matters worse, there was a construction site right across from us, and they worked until late, sometimes even until 10 PM...
In the room, the TV was not a Smart TV, so you couldn't connect to watch Netflix; they only had about 10 cable channels, all in Turkish. On the nightstand, there was a lamp that I couldn't even turn on because there wasn't a single outlet anywhere near it... I guess it was just there for decor, to match the one on the other side of the bed (which actually worked).
The room was so poorly insulated that we could hear people talking two hallways away. The air conditioning was broken—even on the highest setting, the temperature in the room remained exactly the same after 15 minutes.
The bathroom was a total disaster. The shower head was broken, so I had to unscrew it and wash myself using just the hose because water wouldn't go through the nozzle. After I somehow managed to shower, I noticed a plastic, louvered window right inside the shower cabin. It was purely for show, because even when you closed it, the cold air would just blow right through.
To be fair, basic cleaning was okay—towels were changed, the bed was made, and the trash was taken out—but there are just way too many technical and maintenance flaws in this hotel...

2026-05-16 via Nuitee
N
Naveen Sharma solo_traveller fr
8
Pros:

Great location. It's just a stone's throw away from the main tourist attractions of Blue mosque and Hagia Sophia .

Cons:

The bathroom was a little smaller than expected

2026-05-14 via Nuitee
H
Horizons couple cv
9
2026-05-13 via Nuitee
C
Catia solo_traveller it
7
Pros:

La stanza era grande, luminosa e pulita. La posizione comoda per visitare i luoghi storici della città.

Cons:

Bagno piccolo, senza finestra e senza areatore. Cucina all'interno inesistente, utile solo per una semplice colazione.

2026-05-13 via Nuitee
T
Tetiana couple ua
10
2026-05-12 via Nuitee
C
Christi solo_traveller us
7
Seashore and nightlife
Pros:

Staff were very helpful. Room had a small kitchenette so could.make tea.and cook simple meals as needed.

Cons:

The corridor to the room was a bit awkward with stairs up to the room so slightly dark to navigate. Otherwise it was great.

2026-05-12 via Nuitee