Via New Silver Elite

Hotels
•
FabHotels
7.3 (161 reviews)
21/23, kazi sayed street, E.A. Curriam House, Masjid Bunder (West) , Mumbai Central, Mumbai, India 400 009 , Mumbai , in

listing image 1
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Facilities

Air conditioning
Room service
Family rooms
Safety deposit box
Ironing service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Guest room sealed after cleaning
Key access
See all facilities

Review Highlights

Pros:
Nice interiors
Good lighting
Helpful staff
Cons:
Very dirty hotel
Misleading photos
Unfriendly staff

Categories

Cleanliness
4.86
Consistently described as very dirty, with mentions of cockroaches and general poor hygiene.
Service
8.33
Mixed responses, with some mention of unhelpful staff and overall disappointing service.
Location
6.87
Described as crowded, busy, and not suitable for family; poor area.
Room Quality
5.82
Rooms not matching the pictures; many complaints about maintenance and cleanliness.
Amenities
9.85
Some features mentioned positively, but overall lack of basic amenities like cleanliness.
Value for Money
6.81
Not considered good value for the price, with expectations not met.
Food and Beverage
10
No specific comments provided; assumed standard quality for this hotel tier.
Overall Experience
5.86
General disappointment across multiple aspects, with many negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:41

Property Description

Prime Location in Central Mumbai
Hotel New Silver Elite is strategically located in the heart of Mumbai, just a stone's throw away from major attractions such as Crawford Market and Chor Bazaar. With easy access to key landmarks and transportation hubs, guests can immerse themselves in the vibrant city life.

Comfortable Accommodation with Essential Amenities
Experience a cozy stay in our well-equipped 3-star hotel rooms featuring modern amenities like flat-screen TVs, safety deposit boxes, and private bathrooms with showers. Whether you're here for business or leisure, we ensure a comfortable and convenient stay for all our guests.

Convenient Services and Connectivity
Enjoy seamless connectivity with complimentary WiFi and round-the-clock room service at Hotel New Silver Elite. Our dedicated 24-hour front desk staff is always available to cater to your needs, making your stay with us hassle-free and enjoyable.

Book your stay at Hotel New Silver Elite now for a memorable Mumbai experience!

Important information:

Please note that the property does not accept reservations from local residents.
Guests are responsible for providing proof of marriage, if requested by the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.3
Based on 161 reviews
Cleanliness: 4.86
Service: 8.33
Location: 6.87
Room Quality: 5.82
Amenities: 9.85
Value for Money: 6.81
Food and Beverage: 10
Overall Experience: 5.86
S
Saiyyad Salman Saiyyad Murtuja • solo_traveller • in
1
Pros:

Contested location....step are so long lift facility is from 2nd floor

2026-05-23 • via Nuitee
D
Dinesh • couple • np
1
Horrible
Pros:

Nothing at all

Cons:

They asked us to cancel the reservation and pay them directly. They should not be on this platform. They don’t qualify as a hotel

2026-04-01 • via Nuitee
C
CECILY ROSANNE • solo_traveller • ch
1
2026-03-26 • via Nuitee
J
J • solo_traveller • in
1
2026-03-26 • via Nuitee
S
Shubham • solo_traveller • in
1
Worst stay ever
Pros:

Nothing

Cons:

Room was worst as compared to what the photo showed, cockroaches, washroom in worst condition no hot water, ac making too much noise, and what not.

2026-03-16 • via Nuitee
N
Nadim • couple • ke
4
2026-03-16 • via Nuitee
I
Iwona • couple • pl
3
2026-03-09 • via Nuitee
R
rajkishore • couple • in
5
Pros:

Excellent location but not the hotel if your travel with family or senior citizens, approach of the hotel through some wholesale market

2026-03-08 • via Nuitee
K
Karthick • couple • in
10
2026-03-05 • via Nuitee
D
Devansh • couple • in
1
Pros:

Nothing. Very misleading

Cons:

The fact that they cancelled the booking even after paying advance

2026-03-04 • via Nuitee
S
Sampo • couple • fi
1
Cons:

Varattua huonetta ei ollutkaan olemassa ja meille tarjottiin paikkaa dormista.

2026-02-14 • via Nuitee
S
Syed Yusuf Raiyan • solo_traveller • in
3
Horrible entrance and unhygienic
Pros:

Main entrance image shown here is not the same. Not even near to this, I was cheated.

Cons:

Couldn’t use AC. It was too noisy.

2026-02-12 • via Nuitee
K
Kavita • solo_traveller • in
3
2026-02-12 • via Nuitee
A
Afzal • couple • gb
1
Not good
Pros:

Nothing

Cons:

Nothing

2026-02-12 • via Nuitee
M
Monica • solo_traveller • gb
4
Good value but not somewhere I would stay again.
Pros:

The staff were helpful and tried to address my concerns.

Cons:

When i booked I had no idea the hotel was in such a chaotic market area. You have to climb a huge flight of stairs before getting access to the lift to go to the 5th floor where this place is located.
Wifi was often an issue and I kept complaining.
There were cockroaches in my room but the staff gave me a spray to kill them.

2026-02-09 • via Nuitee
A
Angelika • solo_traveller • at
2
Cons:

Gegend in die uns Taxifahrer oft nicht mal hinfahren wollten, Im 5. Stock einer Textifabrik (oder ähnliches). Steile Treppe hinauf zum Lift, keine Hilfe beim Gepäck hinauftragen, obwohl wir mehrmals darum gebeten haben. Personal sprach kaum Englisch, konnte unsere Buchung nicht selbst im System finden (ich musste selbst schauen und auf View more klicken), sehr abgenutzte, schmutzige Wände und Einrichtung, Betten schienen sauber, Badezimmer war einfach nur ekelhaft. Lauter Straßenlärm.

2026-01-27 • via Nuitee
A
ANASTASIIA • extended_group • ru
10
Cons:

Тараканы

2026-01-27 • via Nuitee
M
mathew • couple • in
1
2026-01-26 • via Nuitee
A
ANDREA • solo_traveller • es
1
ESTAFA!!!!*
Pros:

Nada, es una estafa, cuando llegué, me dijeron que me habían cancelado la reserva sin previo aviso.
El sitio es espantoso, sucio, mal cuidado y horrible. El personal nada amigable y nada dispuesto a ayudarme ante el problema.
Es una ESTAFA!!! Booking debería eliminarlo

Cons:

Nada, es una estafa, cuando llegué, me dijeron que me habían cancelado la reserva sin previo aviso.
El sitio es espantoso, sucio, mal cuidado y horrible. El personal nada amigable y nada dispuesto a ayudarme ante el problema.
Es una ESTAFA!!! Booking debería eliminarlo

2026-01-26 • via Nuitee
N
Norbert • solo_traveller • de
6
Pros:

The apartment itself was quiet and the stuff very friendly.

Cons:

The house entrance and the stairs were VERY dirty and worne out.

2026-01-25 • via Nuitee