Motel One Innsbruck

Hotels
8.7 (1819 reviews)
1 Südbahnstraße Top 1 , Innsbruck , at

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1819 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
G
Gloria • solo_traveller • us
10
Wonderful
Pros:

Everything

Cons:

Anything

2026-06-13 • via Nuitee
B
Brian • couple • gb
8
Room and breakfast with a view.
Pros:

Location very convenient for station. Very modern. Superb view over station and rail tracks, especially from the bar and breakfast room. Hotel provided a charger when I could not charge my phone.

Cons:

Room very small for two people. Breakfast was fine but not enough proper tables available - had to use a very low chair and small coffee table - not easy for good digestion.

2026-06-13 • via Nuitee
N
Natasja Ruyts • couple • nl
8
2026-06-12 • via Nuitee
R
Robin • solo_traveller • gb
8
Comfortable and Clean
Pros:

Great location for railway

2026-06-12 • via Nuitee
A
Alexandra • family_with_children • at
10
2026-06-12 • via Nuitee
R
Rainer • solo_traveller • de
9
Pros:

Aussicht, geschmackvolle
Hoteleinrichtung

Cons:

Zimmer eng aber gut ausgestattet

2026-06-12 • via Nuitee
J
Johannes • solo_traveller • at
10
Ich war sehr zufrieden!
Pros:

Personal sehr aufmerksam und hilfsbereit.
Frühstück sehr gut, reichlich Auswahl!
Schöne Aussicht „Rund um Sicht“ im 13. Stock.

Cons:

In der Lage die Sofer / Sitzmöglichkeiten wo man „nicht ohne Fremder hilfe“ hoch kommt.

2026-06-12 • via Nuitee
H
Hannah • couple • gb
6
Overpriced
Pros:

Good location, easy parking and good view from the room. Large comfortable bed. Clean.

Cons:

Charges for the dog without even a water bowl and bed offered. Complete lack of any coffee making facilities or even a drinking glass in the room. Something so simple should be included in a room that wasn’t inexpensive. Room and bathroom was also small. No smart tv. Parking extortionate even with discount.

2026-06-11 • via Nuitee
A
Alfred • couple • at
8
Zentrale Lage, tolle Aussicht von der Bar im 13. Stock
2026-06-11 • via Nuitee
A
Anja • solo_traveller • de
10
Toller Aufenthalt
Pros:

War super toll, gerne wieder

Cons:

Nichts

2026-06-11 • via Nuitee
J
Jonas • couple • de
9
Schöner Aufenthalt mit Blick auf die Berge.
Pros:

Alles sehr sauber und ordentlich. Die Rooftop-Bar war sehr schön. Das Personal und der Service waren sehr gut.

Cons:

Mir hat nicht gefallen, dass das Hotelzimmer kein Fenster hatte, welches man öffnen kann.

2026-06-11 • via Nuitee
R
Rossina • solo_traveller • au
10
Pros:

Very clean and very comfortable!

2026-06-11 • via Nuitee
S
susanne • couple • at
5
Lage und Personal gut, Zimmer zum Vergessen.
Pros:

Das Frühstück war gut, die Lage sehr gut. Das Personal sehr freundlich!

Cons:

Das Zimmer zu klein, das Bett mit 160 cm Breite für 2 Personen zu eng, die Matratze zu weich. Ich konnte nicht am Bauch liegen und habe sehr schlecht geschlafen.

2026-06-11 • via Nuitee
S
stephanie • couple • gb
8
Ideal base for train/bus… airport etc
Pros:

Great for an overnight stay in Innsbruck …next to the rail/bus terminal .. easy transfer to airport .. lovely roof terrace views .. 10 mins walk to center

2026-06-11 • via Nuitee
J
Josef • extended_group • at
8
Komme ich wieder nach Innsbruck buche ich ihr Hotel!!!
Pros:

Frühstück sehr vielfältig - optimal!
Lage - ausgezeichnet

Cons:

Fällt mir gar nicht`s ein.

2026-06-11 • via Nuitee
K
Kate • solo_traveller • at
8
2026-06-11 • via Nuitee
M
marco • couple • de
9
2026-06-11 • via Nuitee
ΕΥΘΥΜΙΑ • couple • gr
8
2026-06-11 • via Nuitee
S
Sihvonen • family_with_children • fi
10
2026-06-11 • via Nuitee
J
Josef • extended_group • at
9
Sehr gute Lage, tolle Roof Top Bar.
Pros:

Hatten kein Frühstück, allerdings ist die Location am Dach sehr gut. Die Lage ist für Bahnreisende exzellent und sehr gut zu Fuß zu erreichen. Sehr gute öffentliche Anbindung, aber auch zu Fuß ist die Innenstadt mit allen wesentlichen Highlights sehr gut zu erschließen.

Cons:

Das Wetter, allerdings hat da niemand Einfluss - wir haben statt ausgiebig zu wandern ein alternatives Indoorprogramm, was auch ok war.

2026-06-11 • via Nuitee