Motel One Innsbruck

Hotels
8.7 (2370 reviews)
1 Südbahnstraße Top 1 , Innsbruck , AT
+43 512 2193530

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Location

Guest Reviews

8.7
Based on 2370 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
S
Saba • solo_traveller • in
5
Pros:

Location wise it is a good property.

Cons:

Rooms are extremely small. It is disappointing to pay such high prices for very tiny rooms.

A basic water kettle was also not provided.

2026-09-19 • via Nuitee
A
Alexandra • solo_traveller • it
10
2026-09-19 • via Nuitee
H
Heidi • couple • de
9
2026-09-19 • via Nuitee
M
Morten • couple • de
7
2026-09-18 • via Nuitee
E
Elisabeth • couple • at
9
2026-09-18 • via Nuitee
N
Nicole • solo_traveller • de
9
2026-09-18 • via Nuitee
E
Eduardo André • solo_traveller • br
9
Pros:

Localização muito boa perto da estação de trem, quarto muito bonito e com vista para montanhas. O hotel em geral é muito bonito e organizado.

2026-09-18 • via Nuitee
B
Brusquetti • solo_traveller • py
7
2026-09-18 • via Nuitee
H
Hortense • couple • nl
7
Motel One met uitzicht op de bergen
Pros:

Locatie is top, vlakbij het treinstation. Receptionist gaf ons een kamer op de 9e verdieping met uitzicht op de bergen. Op de tweepersoonskamer is voor elke gast een kleine garderobe en er is een koffer- of trolleyrek, erg praktisch.

Cons:

Mogelijkheid voor gratis koffie of thee voor hotelgasten, ook op begane grond niet gezien. Schoonmaak kan veel beter, een haarspeldje en steeltje van kers bij onderkant bed aangetroffen. Sommige gasten kunnen ook wat netter zijn.

2026-09-18 • via Nuitee
C
Christian • couple • at
8
Bekannte Qualität von MotelOne; grandiose Dachterasse; leider kein gratis Öffiticket
Pros:

Bekannte Qualität von MotelOne mit dem großen Bonus der Dachterasse (Bar, Restaurant, Frühstück) mit herrlichem Blick über Innsbruck (alleine dafür lohnt es sich schon); solide Zimmer, die trotz Ausrichtung zum Bahnhof nicht sehr laut waren, auch andere Zimmer waren nicht hörbar; Frühstücksbuffet in bekannt guter Qualität; nettes Personal

Cons:

Leider bietet das MotelOne aus irgendeinem Grund keine Kooperation mit der Stadt, was die Verwendung der Ortstaxe für gratis öffentlichen Verkehr betrifft (das ist mittlerweile bei allen Hotels Standard), was sehr schade und unerwartet war

2026-09-17 • via Nuitee
G
Gernot • solo_traveller • at
8
2026-09-17 • via Nuitee
B
Bumsung • solo_traveller • kr
7
2026-09-17 • via Nuitee
J
John • couple • gb
9
2026-09-17 • via Nuitee
C
Cathy • couple • gb
9
2026-09-17 • via Nuitee
K
Kai • solo_traveller • de
10
Pros:

Die Bar ist der Hammer... Was ein Ausblick

Cons:

Zimmer bräuchte 2 qm mehr

2026-09-16 • via Nuitee
D
David • solo_traveller • gb
9
2026-09-16 • via Nuitee
N
Nazmul • solo_traveller • bd
10
Pros:

Breakfast

Cons:

No refrigerator in room

2026-09-16 • via Nuitee
J
Jochen • solo_traveller • de
10
2026-09-16 • via Nuitee
M
Md kamrul • couple • bd
6
Pros:

Location

Cons:

Breakfast items are limited

2026-09-16 • via Nuitee
K
Kateryna • couple • ch
7
2026-09-15 • via Nuitee