Motel One Innsbruck

Hotels
8.7 (2076 reviews)
1 Südbahnstraße Top 1 , Innsbruck , at

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 2076 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
V
Vincenza couple it
10
2026-07-25 via Nuitee
P
pei-en couple gb
10
Pros:

早餐很棒,員工很有友善,房間有冷氣,房間的景色也很棒,唯一的缺點是晚上在火車站附近會有些人聚集抽菸,但是很安全,很多女生獨自走在路上也沒事。

2026-07-25 via Nuitee
M
Martin family_with_children us
10
2026-07-25 via Nuitee
M
Marco family_with_children ch
8
2026-07-25 via Nuitee
T
Thomas couple se
6
2026-07-25 via Nuitee
P
Piet family_with_children be
8
2026-07-25 via Nuitee
V
Virginia couple it
9
2026-07-24 via Nuitee
D
Dinu Elena solo_traveller ro
8
bun
Pros:

Sala de mic dejun de la et 13 este superba

2026-07-24 via Nuitee
M
Mary couple ie
8
Very comfortable 1 nights stay.
Pros:

As we are seniors hotel location was perfect for us.
Staff very friendly

Cons:

Nothing

2026-07-24 via Nuitee
M
Marcus couple de
9
Top Adresse für zentralen Aufenthalt in Innsbruck
Pros:

Sehr gutes Frühstück, toller Blick vom rooftop,sehr freundliches und zuvorkommendes Personal, sehr sauber.

2026-07-24 via Nuitee
C
Claudia solo_traveller hu
9
2026-07-24 via Nuitee
P
Peter solo_traveller au
10
2026-07-24 via Nuitee
F
Frank extended_group de
9
2026-07-24 via Nuitee
N
Neißl couple at
8
perfekt für einen Kurztrip nach Innsbruck, egal ob mit Bahn oder Auto
Pros:

Tolle Lage…super Frühstück

Cons:

nichts

2026-07-24 via Nuitee
L
Lishainy couple nl
10
2026-07-24 via Nuitee
R
runru solo_traveller it
4
Cons:

The front desk arbitrarily deducted fees without clear terms and conditions, a slightly overweight men at the front desk who wore glasses had an extremely poor attitude and lacked any human touch or empathy.

2026-07-23 via Nuitee
D
Dominic couple ch
8
2026-07-23 via Nuitee
F
Franz solo_traveller at
9
2026-07-23 via Nuitee
L
Lucas solo_traveller de
8
Pros:

Lage ist super, Personal ist nett und Zimmer gut klimatisiert.

Cons:

Aktuell ist ein Fahrstuhl ausgefallen, das hält tatsächlich auf, da die Kapazität nicht ausreicht.

2026-07-23 via Nuitee
H
Hermann solo_traveller de
7
2026-07-23 via Nuitee