Motel One Innsbruck

Hotels
8.7 (1696 reviews)
1 Südbahnstraße Top 1 , Innsbruck , at

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cleanliness
Cons:
Small rooms
Long wait times at check-in
Limited breakfast options

Categories

Cleanliness
8.41
The hotel is clean, but there were some complaints about maintenance and noise during the stay.
Service
9.38
The staff was friendly and accommodating, though some service issues were noted with long waiting times.
Location
9.42
The hotel's location is ideal, being close to the train station and central attractions.
Room Quality
8.37
Rooms were generally well appointed, but some were considered small with limited storage space.
Amenities
8.9
Good amenities available, but some highlighted lacking features like a mini-fridge.
Value for Money
8.36
Some guests felt the price did not justify the quality of service received.
Food and Beverage
7.91
Breakfast options were limited and caused overcrowding, affecting the dining experience.
Overall Experience
8.88
Despite some drawbacks, many guests enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 22:01

Property Description

Prime Location in Innsbruck
Situated just 200 meters from Innsbruck Central Station, Motel One Innsbruck offers convenience and accessibility to key attractions.

Modern Amenities and Comfort
The hotel boasts non-smoking rooms with flat-screen TVs, private bathrooms, and city views in select rooms. Enjoy free WiFi, a terrace, and a bar for relaxation.

Multilingual Staff and Exceptional Service
With a multilingual team fluent in German, English, Spanish, and Croatian, guests can expect top-notch service and assistance round the clock.

Ready to experience comfort and convenience in Innsbruck? Book your stay at Motel One Innsbruck now!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1696 reviews
Cleanliness: 8.41
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 7.91
Overall Experience: 8.88
A
Andreas solo_traveller de
9
Pros:

Lage direkt am Bahnhof und die Nähe zum Zentrum

Cons:

Kein Rührei und kein Speck zum Frühstück und das in Tirol

2026-05-16 via Nuitee
A
Allison couple us
10
We celebrated our anniversary here. Great view and drinks at the rooftop bar. It was perfect stop.
Pros:

Conscience first to train station, but the hotel was fabulous.

2026-05-16 via Nuitee
A
Allison couple us
10
2026-05-16 via Nuitee
J
Johannes couple at
8
2026-05-16 via Nuitee
K
Katja couple de
10
Alles super, bei Motel-One weiss man was man bekommt.
Pros:

Lage super, Zimmer okay, alles modern, Rooftop mega!

2026-05-16 via Nuitee
J
Jonathan couple ca
8
Trop cher pour l’offre
Pros:

L’emplacement et la modernité

Cons:

Chambre trop petite pour deux! Manque considérablement de place quand on arrive avec 2 valises de tailles moyennes. 1 place seulement pour s’assoir, le plancher de la douche ne sèche pas, même après 12h, etc… En plus, pour le prix et la réputation du nom de la chaîne, je me serais attendu à un minimum dans la chambre comme une cafetière/théière ou eau embouteillée par exemple. C’était le strict minimum dans la chambre. Par contre, je dois dire que les lits étaient très confortables.

2026-05-16 via Nuitee
M
Maria solo_traveller at
7
Pros:

Gutes Frühstück , Bahnhofnähe,
Schöne Bar, toller Blick über Innsbruck.

Cons:

Hat gepasst

2026-05-16 via Nuitee
M
Martyna family_with_children de
8
2026-05-16 via Nuitee
C
Christine couple au
8
Pros:

The young man who welcomed us and checked us in was extremely friendly and helpful. He is an asset to your company. I wish I had got his name to let you know.

2026-05-16 via Nuitee
B
Bianka solo_traveller hu
10
2026-05-16 via Nuitee
B
Bernd solo_traveller at
9
2026-05-15 via Nuitee
M
Marco solo_traveller de
9
2026-05-15 via Nuitee
E
Elisabeth family_with_children at
8
2026-05-15 via Nuitee
V
Vanessa solo_traveller at
8
2026-05-15 via Nuitee
I
Ingrid solo_traveller cl
10
Excelente
Pros:

Ubicación y comodidad.
Amabilidad del personal.

2026-05-15 via Nuitee
S
Szonja couple hu
8
Megegyzik a leírás
Pros:

Nagyon jól megközelíthető, központi helyen. Szép a kilátás, a személyzet kedves és segítőkész.

Cons:

Kevés a pakoló felület a szobában

2026-05-15 via Nuitee
S
Sarah couple ch
8
2026-05-14 via Nuitee
C
Claudia couple ch
9
Top Lage für citytrip, gerne wieder!
Pros:

Direkt am Bahnhof gelegen, Garage direkt im selben Haus. Wir haben die Parkkarte an der Rezeption zum abstempeln gegeben, dann war es etwas günstiger. Frühstück war toll im obersten Stock mit Aussicht, alles da was man sich wünscht. Auch das Zimmer war schön und alles sehr sauber.

Cons:

Umgebung des Hotels ist nicht so toll. Bahnhofsgelände...Aber dafür sehr schnell in der Altstadt zu Fuss.

2026-05-14 via Nuitee
M
Martin couple at
7
2026-05-14 via Nuitee
N
Nora couple de
10
2026-05-13 via Nuitee