TMS Residences Quy Nhon - Official

Hotels
•
Independent
7 (2 reviews)
28 Nguyen Hue, Quy Nhon, Gia Lai, 55100 , Quy Nhon , VN
84-0-332547688

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Facilities

Front entrance ramp
Health or beauty spa nearby
Free WiFi
24-hour front desk
Street parking
Elevator
Hiking/biking trails nearby
Scooter/moped rentals nearby
Smoke-free property
Ecotours nearby
See all facilities

Review Highlights

Pros:
Close to the beach / good sea view
Spacious rooms
Reasonable / cheap price
Washing machine available (useful)
Quiet and relaxing atmosphere (mentioned in some reviews)
Friendly owner noted by at least one guest
Cons:
Poor cleanliness in several stays (hairs, stains, smelly towels, dirty glass)
Slow/unreliable check-in, unresponsive staff and disputes over cash/change
Room issues: locked promised bedroom, damaged/unsafe-looking door, elevator noise
Advertised amenities (kitchen/washer) sometimes missing from assigned room
Cleaners disturbed guests early and housekeeping behavior reported as intrusive
Paid parking / extra parking fee

Categories

Cleanliness
4
Multiple reviews report poor cleanliness: hairs, dirty sinks/floors, stained/odorous towels and dirty glass. A few reviews mention cleanliness, but overall cleanliness is a clear negative in several detailed complaints.
Service
6
Mixed service reports: several guests experienced very slow or chaotic check-in, unresponsive staff and rude handling (including filming cash), and early/insistent cleaners; one review mentions a friendly owner. Service is inconsistent and unreliable.
Location
9
Consistently positive: near the beach with good sea views and quiet surroundings mentioned, making location a strong positive for guests.
Room Quality
5.5
Rooms are described as spacious with good views but have notable issues: dirty bedding/glass, possible bed/comfort problems, proximity to elevator noise, a damaged door, and reports of a locked promised bedroom. Mixed quality overall.
Amenities
7
Amenities are mixed: the washing machine (on balcony) is praised and useful, but some guests were given rooms missing advertised amenities like a kitchen or washer. Overall amenities are average but functional in some cases.
Value for Money
8.5
Multiple guests highlight reasonable or cheap pricing and good value given the location and room size, despite service/cleanliness issues. Good value is a recurring positive.
Food and Beverage
7
No specific comments on food or beverage in the reviews; assigned standard quality for this hotel tier.
Overall Experience
9
Overall impression is mixed but leans positive for guests prioritizing location and value: some guests report excellent, relaxing stays, while others were significantly impacted by cleanliness and check-in/service problems. Experiences are inconsistent across stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-04 05:00

Property Description

Experience a tranquil getaway at TMS Residences Quy Nhon, where elegance meets convenience in the heart of this vibrant coastal city.

Comfortable Accommodations
Unwind in one of our 90 air-conditioned rooms, featuring smart televisions and rainfall showerheads, designed to make your stay both comfortable and enjoyable.

Exceptional Amenities
Enjoy complimentary wireless internet access, and relax with a refreshing drink at one of our two beach bars. Our 24-hour business center and front desk ensure all your needs are met, day or night.

Strategic Location
Situated near popular attractions like Binh Dinh Museum and Long Khanh Pagoda, you’re just steps away from the cultural wonders of Quy Nhon.

Don’t miss out on this perfect escape—book your stay at TMS Residences Quy Nhon today!

Important information:

  • Reservations are required for spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

7
Based on 2 reviews
Cleanliness: 4
Service: 6
Location: 9
Room Quality: 5.5
Amenities: 7
Value for Money: 8.5
Food and Beverage: 7
Overall Experience: 9
T
Thanh • solo_traveller • vn
7
Ok
Pros:

Rộng giá hợp lý

Cons:

Giữ xe tính phí

2026-05-30 • via Nuitee
V
Vu • couple • us
1
2026-05-29 • via Nuitee
T
Truc • solo_traveller • vn
7
2026-05-29 • via Nuitee
K
Karen • solo_traveller • ie
3
Good reviews are probably fake.
Pros:

The wash washing machine on the balcony which was very useful. Location was good.

Cons:

We were left waiting for someone to come check us in for 40 minutes, despite informing them 30 minutes before that we were arriving. When we were then met by someone, we were brought to the wrong floor and left for 10 minutes. Checking into the room then took a further 30 minutes. She then took our money, in cash only, which she proceeded to film (immediate red flag), we gave her an amount that was more than the asking and she did not give us our change. I never received the change even though we stayed 3 nights and I messaged her asking for it. She turned off her phone or left the messages on red to avoid paying us back.
The room was 100% not cleaned. There was hairs everywhere, on the taps, in the sink, on the bathroom floor, in the bed. My feet were black walking around, the towels smelled like pee. Thankfully, there was a washing machine so I was able to clean them again after. Honestly, the more you looked, the worse it got.
The room we had was also very close to the elevator, so you could hear everyone walking outside. The front door to the room looked like it had been kicked in and then poorly screwed back together, so it didn't feel very safe.
The apartment was also advertised as 2 beds and has 1 bed in a separate bedroom and one in the main space. She locked us out of the second bedroom, so we could not use it.

Surprisingly, on our last day cleaners came knocking at 9:30am before we even checked out. There was 4 of them very eager to get in to clean the room. They kept knocking and ringing the bell even after I asked them to give us 10 minutes. Honestly, I'm not sure what they were in such a rush for, because it definitley wasn't to clean anything!

2026-05-28 • via Nuitee
T
Trung Hiếu • family_with_children • vn
8
2026-05-28 • via Nuitee
R
Richard Cameron • solo_traveller • qa
10
2026-05-27 • via Nuitee
D
Dung • solo_traveller • vn
1
Pros:

Vị trí gần biển

Cons:

Đã đến nhận phòng nhưng cuối cùng phải xách vali đi ra, dịch vụ chăm sóc kh kém, mình đến lúc 2h đã thông báo trước vì bên mình có người lớn tuổi cần nghỉ ngơi, nhưng đến 2h35 mới đưa thẻ lên nhận phòng, lên phòng đặt phòng có bếp, máy giặt thì xếp cho phòng không có, ra giường bẩn có nhiều vết màu đỏ, đề nghị giải quyết
thì đợi đến 3h mới có nhân viên lên để thay ra thôi. Ks cho đợi rất lâu mà ko có một lời. Phòng tệ. Đặt biệt là thái độ của nhân viên sx phòng, khách điện thoại thì tắt máy và đưa số đt ng phân phòng, gọi người đó thì không nghe máy.

2026-05-27 • via Nuitee
D
Dung • solo_traveller • vn
10
Pros:

Sạch sẽ, owner thân thiện, quan tâm khách.

2026-05-25 • via Nuitee
T
Tú • family_with_children • vn
7
Trừ vsinh ra mọi thứ tốt
Pros:

Phòng rộng , giá rẻ view đẹp.

Cons:

Giường ,kính , nền nhà nc k được sạch.Giường nằm ngứa k chịu dx.Kính phòng tắm thì dơ, bồn rửa mặt cũng k sạch.Có cái view ngắm biển đẹp thì kính lan can lại dơ nên chụp ảnh lên mất điểm lắm luôn

2026-05-25 • via Nuitee
G
goran • solo_traveller • au
10
2026-05-21 • via Nuitee
N
Nakashima • family_with_children • de
10
Nach einem langen Tag konnte ich dort wunderbar entspannen.
Pros:

Das Hotel war sehr sauber und ruhig, was meinen Aufenthalt besonders angenehm gemacht hat.

2026-05-21 • via Nuitee
H
Hussam • couple • sa
10
يوفر الفندق شعوراً بالاسترخاء التام. المكان فسيح وهادئ ونظيف للغاية.
Pros:

يتميز الفندق بأجواء فاخرة وراقية، بدءًا من ردهة الاستقبال. غرف النوم مصممة بأسلوب عصري ومجهزة بكافة وسائل الراحة الفاخرة. لقد كنت راضيًا جدًا عن خدمة الغرف وحسن معاملة الموظفين. تجربة مثالية لا تُنسى.

2026-05-21 • via Nuitee
C
Chi • solo_traveller • vn
7
2026-05-21 • via Nuitee
A
Anna • couple • ru
10
Каждый уголок прекрасен и идеально подходит для фотографий, достойных Instagram.
Pros:

Это был невероятно запоминающийся опыт. Не только благодаря прекрасному номеру или удобному расположению, но и благодаря преданности персонала. Я чувствовал себя желанным гостем, обо мне заботились как о особом госте.

2026-05-20 • via Nuitee
F
Flower • solo_traveller • sr
9
A place ben de perfect foe rest.
Pros:

Mi ben lobi fa den organise evri sani bun. Check-in ben fast, en di workers ben taki nice nanga ala guest.

2026-05-19 • via Nuitee
M
Mỹ • couple • vn
6
2026-05-19 • via Nuitee
L
Lennert • solo_traveller • be
4
Cons:

Klantenservice voldoet niet aan mijn verwachtingen.
Is prima voor korte verblijven.

2026-05-18 • via Nuitee
A
Anna • couple • at
10
A zona da piscina e o lounge são lindíssimos, perfeitos para relaxar.
Pros:

O hotel tem uma localização central, o que facilita muito a deslocação. Os funcionários da receção são simpáticos e recebem sempre os hóspedes com um sorriso. Os quartos são limpos e possuem uma varanda arejada. O pequeno-almoço é relativamente bom. As tarifas têm preços razoáveis ​​para viajantes de negócios.

2026-05-18 • via Nuitee
T
Translate • extended_group • pt
9
Gostei bastante da simpatia dos funcionários
Pros:

O hotel tem uma localização excelente e facilita muito os passeios pela cidade. Além disso, o ambiente tranquilo tornou a experiência ainda melhor

2026-05-17 • via Nuitee
D
David • couple • us
10
The staff were friendly and provided attentive service.
Pros:

The rooms are clean, airy, and well-maintained. They are fully equipped to meet all your needs for a relaxing stay. The staff are friendly, polite, and always provide attentive support throughout your stay.

2026-05-15 • via Nuitee