Hotel Indigo - Exeter by IHG

Hotels
Hotel Indigo
8.6 (3409 reviews)
3 Catherine Street , Exeter , gb

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3409 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
M
Mark solo_traveller bm
9
2026-07-25 via Nuitee
T
tina solo_traveller gb
9
Pros:

Central location

Cons:

No parking

2026-07-25 via Nuitee
J
Julian family_with_children ch
9
2026-07-25 via Nuitee
R
Rose couple gb
10
Good value for money and well situated for our needs.
Pros:

Stylish decor. Really convenient location for exploring Exeter.
Comfortable and quiet room. I would definitely use again if we go to Exeter overnight.

Cons:

We were sorry the roof bar closed at 9 as we would like to have had a view of the Cathedral lit up.

2026-07-24 via Nuitee
J
Judith couple at
10
Pros:

Alles war fein!

Cons:

Wir hatten von unserem - sehr schönen- Zimmer aus keine Aussicht.

2026-07-24 via Nuitee
C
Chris solo_traveller gb
8
Pros:

The staff in both the hotel and spa were very helpful,friendly but professional.The location was fantastic and was within walking distance of everything. Amazing city view from our room.

Cons:

The lights in our room were in an odd position which meant lighting wasn't great in some areas of the room.
The bathroom is quite small and could have been more updated and cleaner for a top floor room.

2026-07-24 via Nuitee
C
Claire couple gb
8
A lovely stay
Pros:

Location and our room 805

Cons:

The balcony was a bit tatty, the bathroom sink was blocked didn’t drain away for ages.
In the bar they’d run out of a few items eg soda, Prosecco

2026-07-22 via Nuitee
J
Jenna couple gb
7
Good location
Pros:

Location was great.

Cons:

Mould around the shower area. Also the light above the bed was soooo low I kept banging my head on it.

2026-07-22 via Nuitee
C
CHRIS solo_traveller gb
10
Hands down. Best hotel in Exeter. Feels like home.
Pros:

Everything

Cons:

Nothing

2026-07-22 via Nuitee
T
T family_with_children id
9
superb
Pros:

It's close to everything

Cons:

love all

2026-07-21 via Nuitee
Берла solo_traveller gb
9
2026-07-21 via Nuitee
R
Roma family_with_children mt
7
Pros:

Was comfortable enough.

Cons:

No view from the room

2026-07-19 via Nuitee
E
ettore solo_traveller it
7
Pros:

Stanza spaziosa, pulita e ben rifinita, ottima climatizzazione

Cons:

Mancano chiare spiegazioni per chi arriva in automobile. Prezzo molto alto. Poca ventilazione in bagno. Comando acqua calda e fredda nella doccia invertiti

2026-07-19 via Nuitee
T
Tushar couple in
10
2026-07-19 via Nuitee
S
Seleste couple ae
10
2026-07-19 via Nuitee
K
Kathryn solo_traveller es
9
Pros:

The hotel has an excellent location, very close to the cathedral and shops, and I loved the rooftop bar.

2026-07-19 via Nuitee
P
Paola solo_traveller za
4
Pros:

I loved the location and the decor.

Cons:

The rooms were beautiful but dirty. The breakfast was inedible.

2026-07-19 via Nuitee
D
Dimitris couple gr
10
Luxury stay in the heart of Exeter
Pros:

The location was great. Maybe the best hotel location for city center. The breakfast was excellent for a 4 star hotel. Comfortable rooms. Very pleasant staff.

Cons:

The approach by car is difficult although we could manage with small laggages to get to our rental. People with heavy luggage’s cannot approach the closest taxi point that even the pickup appointment.

2026-07-18 via Nuitee
A
Abbey couple gb
6
A posh looking faulty towers
Pros:

Location is excellent, right in the middle of Exeter’s shopping area and decor was lovely.

Cons:

Every bedroom and hallway door is hinged to bang! All night and morning was constant door bangs. Breakfast looked good initially but everything, once you bit into it, you could tell was pre cooked & reheated, chewy & cold. Staff tried their best but couldn’t make up for the shortcomings.

2026-07-18 via Nuitee
D
David solo_traveller gb
5
Great location but poor value for middling service levels
Pros:

Location

2026-07-18 via Nuitee