Hotel Indigo - Exeter by IHG

Hotels
•
Hotel Indigo
8.6 (3472 reviews)
3 Catherine Street , Exeter , gb
+44 1392 301801

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Location

Guest Reviews

8.6
Based on 3472 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
S
Susan • couple • gb
10
Pros:

This is the perfect place to stay in Exeter, very comfortable room, central location, great staff, outstanding breakfast and brilliant ambience.

2026-08-22 • via Nuitee
P
Preston • couple • gb
5
Not great not bad
Pros:

I liked the location shower and rooftop bar.

Cons:

My view was a wall
The room was small
Service could have been better
Window was tiny

2026-08-22 • via Nuitee
V
Vanessa • family_with_children • gb
9
2026-08-21 • via Nuitee
E
Emily • couple • gb
6
Great location, great staff but don’t order breakfast!
Pros:

Great location and lovely helpful staff . Ate at the hotel the first night and the food was delicious and the staff were on the right side of attentive. The air con was very much needed during the heatwave and it was a relief to come into the hotel and our room.

Cons:

We ordered breakfast as room service and the hot food was cold. And the croissant was stale. Very expensive mistake on our part.
The tv only worked if cast from our phones which intermittently worked.

2026-08-20 • via Nuitee
S
Stephen • couple • gb
7
2026-08-19 • via Nuitee
A
AM • solo_traveller • nl
9
2026-08-18 • via Nuitee
M
Marie • couple • be
9
De inrichting van het hotel refereert naar de vroegere winkel, leuk.
Pros:

De ligging

Cons:

Het is moeilijk met een mobility scooter ,deuren gaan niet automatisch open. Lift is klein.

2026-08-18 • via Nuitee
I
Isabelle • couple • gb
9
2026-08-18 • via Nuitee
D
Dirk • couple • be
9
Pros:

Goed gelegen. Kamer prima, proper en mooi. Enige dat ontbrak was bodylotion.

Cons:

Ontbijt voldoende maar elke dag zelfde buffet, warme gerechten basic.

2026-08-18 • via Nuitee
P
paul • couple • gb
10
2026-08-17 • via Nuitee
K
Katrina • couple • gb
9
Great comfy stay in great location.
Pros:

Its central position, welcoming atmosphere, comfy room. Loved the bedside lights that pulled out and the easy to use shower controls.

Cons:

The art was all very weird. Great apart from that.

2026-08-17 • via Nuitee
R
Richard • couple • gb
10
Excellent location and hotel
Pros:

Excellent location very close to the Cathedral and centre. Probably the best roof top view in Exeter at the roof top bar. Very clean. Very comfortable bed and room. Friendly and helpful staff.

Cons:

Nothing

2026-08-17 • via Nuitee
N
Nigel • couple • gb
9
Great hotel, poor parking availibility...
Pros:

The hotel and staff were 1st class from start to the end of our stay!

Cons:

parking is always an issue staying at Hotel Indigo in Exeter, but you know what you're getting when you make the booking...

2026-08-17 • via Nuitee
P
paul • couple • gb
10
Short one night stay but comfortable easy and high quality
Pros:

Decor comfort and location. Friendly staff and lovely rooms

2026-08-17 • via Nuitee
A
Adam • solo_traveller • gb
7
The reception staff were about as welcoming as a stop sign. Other than that, nice spot.
Pros:

Nice property, great location

Cons:

Front desk staff could smile maybe?

2026-08-17 • via Nuitee
L
Lucy • couple • gb
8
Great location, feel of a boutique hotel
Pros:

Central
Location

Cons:

No hairdryer in room, rooftop bar was overcrowded and only bar service. We didn’t stay for a drink.

2026-08-16 • via Nuitee
A
Amy • couple • gb
10
All round perfect.
Pros:

Staff where so helpful and friendly , so clean, room was absolutely beautiful, rooftop bar to watch the sunset 10/10. Location fantastic.One of my best stays.

Cons:

N/a

2026-08-15 • via Nuitee
G
Gary • extended_group • gb
8
2026-08-15 • via Nuitee
S
Stephen • couple • gb
8
Don’t eat here.
Pros:

The location in the city centre was very good for visiting places of interest, it was literally on the doorstep of Exeter Cathedral. The room was clean and comfortable, we had a balcony overlooking the main street but it was still very quiet in the evening. Some of the staff were very pleasant, others were disinterested in helping out.
Due to the hotels location in a pedestrian zone, taxis could not drop off or pick at the hotel, however, there was a pick up point a two minute walk away. No big deal.

Cons:

The food and service. On arrival we went to the ‘Rooftop Bar’, ordered drinks and asked for a Charcuterie. The drinks were immediate but we waited 30 minutes before the barman made a call and eventually it arrived. We had booked the restaurant for dinner. We ordered our food and after 40-45 minutes it had not arrived. When it did, we had ordered lasagne, it was dreadful. Overcooked and stuck to the ‘Staub’ cast iron dishes, the food was cold and the cast iron could be handled with bare hands. My side dish of vegetables was inedible, the broccoli was solid and looked and felt like wood. We refused the offer of the dessert menu. We complained to the waitress and got a “very sorry”.
Breakfast was not much better, we decided to eat breakfast at the premises next door to the hotel.

2026-08-15 • via Nuitee
T
Tina • solo_traveller • gb
9
Great
Pros:

Near to where wanted to be

Cons:

Spa separated minor issue though

2026-08-15 • via Nuitee