Hotel Indigo - Exeter by IHG

Hotels
Hotel Indigo
8.6 (3376 reviews)
3 Catherine Street , Exeter , gb

Children allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Tennis lessons on site
Internet access
Housekeeping on request
Concerts/live shows
Wine release events
Reception hall
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Great facilities
Cons:
Poor breakfast service
Inconsistent staff availability
Noise disturbances

Categories

Cleanliness
8.13
Concerns raised about the cleanliness of the shower facilities in the spa, indicating a need for improvement.
Service
8.4
Mixed reviews; reception service experienced delays and inconsistencies.
Location
9.14
Central location noted positively in multiple reviews.
Room Quality
8.59
Rooms were described as clean, stylish, and comfortable, though noise issues were highlighted.
Amenities
9.22
Good facilities noted, enhancing the overall stay experience.
Value for Money
9.08
Amenities and location justify the pricing, though some service aspects may affect overall value.
Food and Beverage
7.13
Significant complaints regarding breakfast service and food availability.
Overall Experience
9.1
Overall positive experiences marred by specific service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 07:05

Property Description

Luxurious Accommodations
Hotel Indigo - Exeter, an IHG Hotel boasts air-conditioned rooms with modern amenities including a coffee machine, minibar, and flat-screen TV. Some rooms even offer balconies with city views, ensuring a comfortable and relaxing stay.

Relaxation and Dining
Guests can unwind in the hotel's sauna or explore the garden and terrace. The on-site restaurant and bar offer delicious dining options, while the daily breakfast caters to all preferences with buffet, à la carte, and continental choices.

Convenient Location
Located in Exeter, guests can easily access nearby attractions such as Sandy Park Rugby Stadium and Newton Abbot Racecourse. With a 24-hour front desk, free WiFi, and proximity to Exeter International Airport, Hotel Indigo - Exeter ensures a seamless and enjoyable stay.

Book now for a luxurious and convenient stay at Hotel Indigo - Exeter, an IHG Hotel.

Important information:

The use of the fitness suite is free of charge to hotel guests, but additional charges apply for use of The Spa area in the Retreat and treatments. Guests are strongly advised to pre-book treatments and spa sessions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EXT

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.6
Based on 3376 reviews
Cleanliness: 8.13
Service: 8.4
Location: 9.14
Room Quality: 8.59
Amenities: 9.22
Value for Money: 9.08
Food and Beverage: 7.13
Overall Experience: 9.1
M
Matthew solo_traveller gb
9
2026-06-20 via Nuitee
R
roger couple gb
9
Location enable tour of Exeter to be easy
Pros:

Location was excellent. Breakfast good.

2026-06-19 via Nuitee
L
Lisa solo_traveller gb
9
great staff second time I have been for business - thank you
Pros:

the staff are wonderful and very helpful - room very clean and Ac was fab! and a great shower

Cons:

the bathroom was little tired but the facility was great

2026-06-19 via Nuitee
S
Sonal solo_traveller gb
7
Pros:

The bed / coffee machine. Staff were friendly.

Cons:

The room very dark with dim lighting. The reason why I booked this was for the spa and the rooftop bar, both were unavailable during my duration, really disappointed.

2026-06-14 via Nuitee
E
Emrah couple ch
9
2026-06-13 via Nuitee
E
Eleonore solo_traveller ch
9
Nice and friendly hotel in best location
Pros:

Very comfortable and nicely furnished room. Good bed. Good bathroom. I appreciated the Nespresso machine. Perfect location in the center, 2 steps from the Cathedral. Nice Lobby.

Cons:

All was fine

2026-06-13 via Nuitee
S
Sean solo_traveller de
10
Great hotel, great location
Pros:

Great hotel, clean with lovely rooms, location perfect

2026-06-13 via Nuitee
P
Peter couple gb
9
2026-06-12 via Nuitee
K
Kate couple gb
9
2026-06-12 via Nuitee
P
Phil couple gb
10
My daughter and I had a brilliant 2 days, thank you.
Pros:

Location was ideal in the centre of Exeter and all staff were very helpful and friendly.

Cons:

All was very good.

2026-06-12 via Nuitee
T
Tara couple gb
9
2026-06-11 via Nuitee
S
Shaun couple gb
10
Great
Pros:

Every thing

Cons:

Nothing

2026-06-11 via Nuitee
C
Clare couple gb
8
Great hotel in an exceptional convenient spot
Pros:

Unique and stylish

Cons:

Air con was not easy to operate. Hot during the night and was difficult to regulate

2026-06-11 via Nuitee
R
Richard solo_traveller gb
7
2026-06-06 via Nuitee
S
Susan couple gb
10
Our second stay at Hotel Indigo, we love it. Great location in the centre of town, staff are super helpful and we partic
Pros:

Beautiful building, rooms were clean and comfy with great decor.

2026-06-06 via Nuitee
S
SpanishTinto Couples Frigiliana, Province of Malaga, Andalucia
8
Good option in Central location
Pros:

The hotel has, I think, a mock Edwardian theme which isn't particularly to our taste. But it is very central, relatively cosy, comfortable.
They overdo the room spray which wasn't pleasant for a while and service is a little brusk but ok.
Exeter itself was impressive. A lot of investment has paid off.

2026-06-05 via Tripadvisor
A
Alison couple gb
9
City centre, lovely stay, friendly staff local to all amenities
Pros:

Super hotel in the middle to Exeter met all our needs whilst visiting family members. Exeter Central 10 mins away Exeter St David's about 20 min walk. All shops and eateries nearby, hotel holds luggage for you, and you can eat in the restaurant. Roof top bar, not able to test this out due to private party in full swing. 3 Steps but also ramp to hotel for access. 2 Lifts in place.

Cons:

Was very busy with students/families and other guests not an issue for us but lively.

2026-06-05 via Nuitee
V
Valerii family_with_children gb
9
2026-06-05 via Nuitee
T
Tess solo_traveller gb
10
Gem of a hotel, small, great location, quiet, lovely decor and excellent Breakfast. Loved all the details and products.
Pros:

Location, decor, vibe, the variety of quality drinks in the rooms, tea cups! Great rooftop

Cons:

Would have preferred a pillow choice (ie feather) but there may have been more pillows in the wardrobe and I just didn’t check.

2026-06-05 via Nuitee
B
BobbyCW solo_traveller us
5
2026-06-04 via Nuitee