Southland Casino Hotel

Hotels
8.7 (629 reviews)
1550 N. Ingram Blvd. , West Memphis , US
+1 800-467-6182

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Very clean rooms
Friendly, professional staff
Comfortable beds and spacious rooms
Convenient location / easy access
Strong casino/entertainment and buffet
Good value for many guests
Cons:
Some complaints about food/buffet pricing
Limited/absent pool and a subpar fitness room
Occasional room maintenance issues (outlets, cooling, clogged sink)
Parking/exit difficulties when busy or very early
Isolated security/check-in negative experiences

Categories

Cleanliness
8.9
Reviews repeatedly note rooms as very clean and well kept; isolated report of a dirty bathroom floor and one guest saying outlets/other small issues were addressed.
Service
9.2
Staff are frequently described as friendly, helpful, professional and exceptional, with many guests calling out the desk and general hospitality; a few isolated negatives around slow/awkward security and a guest feeling unfairly treated at arrival.
Location
8.9
Multiple guests praise the convenient location (near highway/bridge, close to Memphis) and valet; a few mentions of casino/location drawbacks and difficulty finding exits late at night.
Room Quality
8.8
Rooms are frequently described as spacious, comfortable with great beds; some negatives include slow cooling, limited view in some rooms, and a few maintenance issues (outlets, clogged sink).
Amenities
8.4
Casino, buffet and onsite restaurants are noted as strong assets; guests point out lacking or limited amenities (no pool mentioned, fitness room could be improved).
Value for Money
8.3
Mixed signals: several guests call the stay excellent value, while others cite higher-than-expected costs, food prices, or booking/arrival price discrepancies.
Food and Beverage
8.5
Buffet and onsite dining receive positive mentions (outstanding, great value for many), but there are recurring complaints about food/pricing being expensive for some guests.
Overall Experience
8.6
Overall sentiment is positive with many guests saying they'd return and recommending the hotel; a minority of guests reported issues around pricing, security, or specific room problems which temper the score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Luxurious Adults-Only Accommodation
Located in West Memphis, Southland Casino Hotel offers a sophisticated retreat for adults, featuring a fitness centre, a restaurant, and a stylish bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, an ATM, and complimentary WiFi.

Convenient Location
Situated just a short distance from popular attractions such as the Fire Museum of Memphis, Orpheum Theater, and AutoZone Park, this hotel provides easy access to the best of the city. Additionally, with FedExForum and Memphis Rock n Soul Museum nearby, guests can explore the vibrant culture of Memphis effortlessly.

Unwind and Indulge
Whether relaxing in the elegant rooms, working out in the fitness centre, or savoring delicious meals at the restaurant, Southland Casino Hotel offers a perfect blend of comfort and luxury for a memorable stay. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 629 reviews
Cleanliness: 8.9
Service: 9.2
Location: 8.9
Room Quality: 8.8
Amenities: 8.4
Value for Money: 8.3
Food and Beverage: 8.5
Overall Experience: 8.6
S
SMITH • couple • us
10
Pros:

Everything

Cons:

Anything

2026-10-29 • via Nuitee
K
Kim • solo_traveller • us
10
2026-10-29 • via Nuitee
D
Dupree • couple • us
10
Pros:

Everything... everyone was helpful and polite i will definitely be back

2026-10-27 • via Nuitee
A
Alice • couple • us
10
Everything was great
Pros:

Everything was great

Cons:

Everything was great

2026-10-26 • via Nuitee
C
Catrece • couple • us
6
Pros:

Convenience

Cons:

Room took a while to cool down. It was warm upon entrance

2026-10-25 • via Nuitee
G
Gail • couple • us
10
Pros:

Always a pleasure to stay here. Everything and everyone is well done.

2026-10-24 • via Nuitee
D
Diana • couple • us
10
Enjoyed every aspect of the stay
Pros:

Very clean. Very comfortable

2026-10-22 • via Nuitee
S
Shirl • couple • us
9
Pros:

Fun place. Buffet was outstanding and great value.

Cons:

Location and casino

2026-10-22 • via Nuitee
A
Amairani • extended_group • us
10
2026-10-19 • via Nuitee
T
Tyrone • solo_traveller • us
10
2026-10-18 • via Nuitee
A
Anita • couple • us
9
Love the Hotel as well the Casino I will return, thank you
Pros:

Did not have any breakfast, Location was great I liked everything

Cons:

I liked everything

2026-10-18 • via Nuitee
B
Brad • couple • us
10
We had a great time and we will definitely stay there again!
Pros:

Very clean and the bed was amazing!

Cons:

Nothing

2026-10-15 • via Nuitee
R
Richard • couple • us
10
Relaxing comfortable and clean stay.
Pros:

We were only passing through and stayed for the night. Our room was fantastic. Clean, large and comfortable. Excellent value. Would highly recommend.

Cons:

Loved everything!

2026-10-14 • via Nuitee
J
Joe • couple • us
8
Back again
2026-10-14 • via Nuitee
E
Ernest T. • couple • us
10
Great experience between room and casino
Pros:

Nice spacious room.

Cons:

View could’ve been better.

2026-10-11 • via Nuitee
D
Dean • solo_traveller • us
10
Pros:

I loved everything about my stay. The staff are exceptional and the onsite restaurants are great. Memphis is just across the bridge about 15 miles.

2026-10-08 • via Nuitee
I
Ira • couple • us
9
Great
Pros:

Awesome

Cons:

Slot machines

2026-10-08 • via Nuitee
K
Kristi • couple • us
10
Wonderful
Pros:

Very clean & nice big Junior Suit

2026-10-08 • via Nuitee
J
Janne-Minke • couple • nl
10
2026-10-08 • via Nuitee
S
SANDY • solo_traveller • us
10
My experience at Southland Casino
Pros:

The band that was playing good music. The food

Cons:

I didn't like the price of the food at the kitchen buffet

2026-10-07 • via Nuitee