Southland Casino Hotel

Hotels
8.8 (860 reviews)
1550 N. Ingram Blvd. , West Memphis , us
+1 800-467-6182

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Free
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Good amenities
Cons:
Inconsistent cleanliness
Negative service experience for some
High prices on drinks

Categories

Cleanliness
7.94
Mixed sentiments regarding cleanliness; reports of dirty rooms and bathrooms.
Service
9.41
Mostly positive sentiments about service; some negative instances but overall helpful staff.
Location
8.95
Positive remarks about location being good, especially in relation to casinos.
Room Quality
8.4
Rooms were generally comfortable and spacious, but cleanliness concerns impacted perception.
Amenities
9.43
Praise for the amenities such as breakfast and entertainment.
Value for Money
8.39
Good value compared to similar hotels, but some concerns regarding the overall experience.
Food and Beverage
8.94
Positive experiences with food and dining options.
Overall Experience
8.91
Overall good experiences with some notable drawbacks, leading to a favorable impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 03:04

Property Description

Luxurious Adults-Only Accommodation
Located in West Memphis, Southland Casino Hotel offers a sophisticated retreat for adults, featuring a fitness centre, a restaurant, and a stylish bar. Guests can enjoy the convenience of a 24-hour front desk, airport transfers, an ATM, and complimentary WiFi.

Convenient Location
Situated just a short distance from popular attractions such as the Fire Museum of Memphis, Orpheum Theater, and AutoZone Park, this hotel provides easy access to the best of the city. Additionally, with FedExForum and Memphis Rock n Soul Museum nearby, guests can explore the vibrant culture of Memphis effortlessly.

Unwind and Indulge
Whether relaxing in the elegant rooms, working out in the fitness centre, or savoring delicious meals at the restaurant, Southland Casino Hotel offers a perfect blend of comfort and luxury for a memorable stay. Book now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 860 reviews
Cleanliness: 7.94
Service: 9.41
Location: 8.95
Room Quality: 8.4
Amenities: 9.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
L
Latosha • couple • us
10
Pros:

Cleanliness, organized, staff friendly

Cons:

NA

2026-07-25 • via Nuitee
J
Joe • couple • us
10
2026-07-25 • via Nuitee
B
Bruce • couple • nz
10
Excellent.
Pros:

Staff at the desk were very professional and personable. Good experience..

Cons:

Security was slow and awkward. Could use more professional security members..

2026-07-25 • via Nuitee
C
Carlson • family_with_children • us
1
Did not stay
Cons:

Upon arrival I was informed that costs would be significantly higher than I was told at booking. I also do not appreciate being treated like a criminal when I walk in the door.

2026-07-24 • via Nuitee
N
Nicole • solo_traveller • us
10
Pros:

The grounds with plenty of parking.

Cons:

Nothing

2026-07-22 • via Nuitee
K
Karen • couple • us
10
Short stop on vacay to Gulf shores
Pros:

Right off hwy , valet , just everything

Cons:

At 4 in the morning leaving it’s hard to find the exits

2026-07-21 • via Nuitee
V
Vanessa • couple • au
10
Awesome place - would definitely stay again
Pros:

Great location. Friendly staff. Clean tidy rooms and comfy bed. Highly recommend

2026-07-17 • via Nuitee
L
Lakeisha • couple • us
10
2026-07-15 • via Nuitee
F
Florian • solo_traveller • de
6
2026-07-13 • via Nuitee
K
Kofi • solo_traveller • us
8
2026-07-08 • via Nuitee
D
Dianna • solo_traveller • us
10
Pros:

Friendly staff clean room fun slots

2026-07-07 • via Nuitee
R
Roshasta • couple • us
9
I enjoyed the stay and would come back!
Pros:

Cleanliness

Cons:

N/A

2026-06-30 • via Nuitee
C
Claudia • couple • us
8
Nice place to stay
Pros:

Friendly staff, comfortable and nice hotel.

Cons:

The bathroom floor was dirty and the sink was clogged.

2026-06-30 • via Nuitee
K
Kourtney • couple • us
8
2026-06-30 • via Nuitee
S
Stacie • extended_group • us
8
Nice place, lots of options for food and drink, clean hotel and casino with welcoming staff
Pros:

Very clean and comfortable. Staff was friendly. Decor was very nice, too…more upscale than I was expecting.

Cons:

The access, parking, and exterior were difficult to manage and didn’t look very nice or welcoming.

2026-06-24 • via Nuitee
L
Laura • couple • us
8
2026-06-23 • via Nuitee
P
Pamela • couple • us
10
2026-06-22 • via Nuitee
J
Jarra • couple • us
10
2026-06-21 • via Nuitee
J
jenniferpQ5967NO • Family
4
Disrespectful/Rude
Pros:

My husband and I needed a place to stay on very short notice. I was able to book our stay and was so excited. It was the last stop on our 10 day journey. I went to check in while my husband unloaded the car, where he just left are luggage out front. I walked in and was told to set my purse down and walk through the security walk way. Not a problem! When I picked up my purse he was very short and rude saying set my beg on the counter and step away. He then went through my bag. All the while another security guard is watching with a drug dog. I gathered my bag and went a few steps to the front desk to check in when the security guard with the dog comes up behind demanding I set my purse down and step away! I’m now shaking and so rattled I can’t sign my name and even the lady at the desk apologized. I checked in and I’m walking back towards the security desk to the front door where I get my luggage. I asked valet if I could have a cart. He said no I would have to give my drivers license. I was shocked! I’m a 56 year old disabled grandmother. At this point I just want to get to my room! I have my bag plus two suitcases, when the desk security guard makes me put everything back down and go through security again! I am so upset at this point! I gathered everything up again and take 4 steps and the security guard with the dog yells at me and say mam stop and step away from your bags. She takes my luggage, she knocks my purse over dumping everything out. Now I’m shaking and crying. I don’t know if it was a sick joke but even though everything else was wonderful I will never be treated like that again! I’ll say 3 stars but I don’t even want to give it a 3 after that emotional breakdown!

2026-06-19 • via Tripadvisor
N
Natosha • solo_traveller • us
9
2026-06-18 • via Nuitee