Hotel ROK

Hotels
8.4 (1640 reviews)
Nowohucka 33 , Kraków , pl

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good breakfast
Cons:
Poor sound insulation
Lack of amenities

Categories

Cleanliness
8.25
Positive mentions of cleanliness in rooms, although some noted issues with noise.
Service
8.9
Many reviews highlight helpful and friendly staff.
Location
8.76
Convenient access to public transport and proximity to the city center.
Room Quality
8.5
Rooms were spacious and comfortable, but some lacked amenities.
Amenities
7.74
Lacked some basic facilities like a hairdryer or refrigerator.
Value for Money
8.2
Good price for the quality provided, despite some limitations.
Food and Beverage
8.25
Breakfast was good but could use more variety.
Overall Experience
8.61
Overall positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:34

Property Description

Comfortable Rooms with Working Space and Buffet Breakfast
The ROK Hotel, nestled in a serene part of Kraków, offers cozy rooms equipped with a working space, perfect for business travelers, and a delightful buffet breakfast to kickstart your day.

Relaxing TV Lounge and Authentic Polish Cuisine
Unwind in the inviting TV lounge or savor a taste of Poland with a range of traditional dishes at the hotel bar, ensuring a truly immersive cultural experience during your stay at ROK.

Convenience and Safety at Your Service
With a private bathroom in every room, 24-hour front desk assistance, and a secure safety deposit box, the ROK Hotel prioritizes your comfort and security throughout your visit.

Book now to experience the charm of Kraków at the ROK Hotel!

Important information:

Please note, that parking is available for cars only. Parking for busses is available upon request and a surcharge applies.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 30 per day.

Location

Guest Reviews

8.4
Based on 1640 reviews
Cleanliness: 8.25
Service: 8.9
Location: 8.76
Room Quality: 8.5
Amenities: 7.74
Value for Money: 8.2
Food and Beverage: 8.25
Overall Experience: 8.61
M
Małgorzata solo_traveller pl
8
Pros:

Położenie hotelu w zielonej okolicy, Miła obsługa, czyste i wygodne pokoje. Idealny na krótki pobyt w Krakowie

Cons:

Mało urozmaicone śniadanie, a produkty nie były pierwszej świeżości

2026-05-30 via Nuitee
P
Piotr solo_traveller pl
9
2026-05-30 via Nuitee
P
Patryk extended_group pl
7
2026-05-30 via Nuitee
K
Kacper solo_traveller pl
10
2026-05-30 via Nuitee
K
Katarzyna extended_group pl
8
2026-05-30 via Nuitee
M
Marta Szatka solo_traveller pl
8
Pros:

Czyściutko, świeża pościel, wygodne łóżka,

Cons:

Brak suszarki, czajnika w pokoju. Wykładziny na podłogach.

2026-05-30 via Nuitee
J
Jelena solo_traveller ee
10
Pros:

Недалеко центр,тихо, приветливый персонал, хороший завтрак,есть парковка, недалеко магазинчик

Cons:

Строительные работы начинались рано

2026-05-30 via Nuitee
A
Anna solo_traveller pl
9
Cons:

Brakuje czajnika , suszarki,wody w butelkach a to już standard w hotelach ,

2026-05-30 via Nuitee
B
Bustamante solo_traveller pl
10
Pros:

Excelentemente bien, atentos a cualquier solicitud 👍👍

2026-05-24 via Nuitee
L
Lesmes extended_group pl
10
Muy bueno , súper recomendado
Pros:

Habitaciones amplias , limpias y muy cómodas

2026-05-24 via Nuitee
S
Sylwia solo_traveller gb
8
Pros:

Czyste pokoje, bardzo miła obsługa

Cons:

Brak w pokoju czajnika elektrycznego, choćby torebki herbaty, suszarki do włosów. Wszystko można wypożyczyć z recepcji, ale szkoda, że nie ma tego w wyposażeniu. Na śniadanie było dużo do wyboru, ale średnio smaczne. Oprócz kawy - kawa była pyszna

2026-05-19 via Nuitee
B
Bergkvist couple se
5
Pros:

Litet utbud av frukosten men helt okej.
Kunde komma och gå dygnet runt.
Fräscha rum.

Cons:

Ganska dålig personal, han/hon i receptionen verkade mycket uttråkade och gav inget välkomnande intryck.
Mycket tråkigt utseende när man kommer in i hotellet, dock fräscha rum.

2026-05-18 via Nuitee
G
Gabriel solo_traveller ro
8
Pros:

Curățenia

2026-05-17 via Nuitee
M
Monika solo_traveller pl
9
2026-05-17 via Nuitee
Y
Yuliia solo_traveller pl
9
2026-05-14 via Nuitee
A
Artur solo_traveller pl
9
Pros:

Czysto wygodne łóżka miła obsługa hotelu

2026-05-13 via Nuitee
J
JUSTYNA extended_group pl
10
2026-05-12 via Nuitee
A
Anna extended_group pl
8
Pros:

Świetna cena śniadania, które można było wykupić w dogodnym momencie. Dobra lokalizacja w cichej okolicy ale zaledwie kilka minut od przystanku z którego łatwo dostać się w strategiczne miejsca miasta. Uprzejmy i pomocny personel.

2026-05-11 via Nuitee
P
Petr Boucek extended_group cz
9
Hotel je v klidné lokalitě, parkování před hotelem, všude čisto, ochotný personál.
Pros:

Snídaně byla dostačující, výběr slaného i sladkého, různé pomazánky a hodně zeleniny.

2026-05-11 via Nuitee
M
Michał solo_traveller pl
4
2026-05-11 via Nuitee