Aston Nagoya City Hotel

Hotels
8.4 (572 reviews)
Komplek Nagoya Thamrin City Jl, Imam Bonjol, Gedung 3 , Nagoya , ID
+62 778 2102888

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Airport shuttle
Airport shuttle (additional charge)
Shuttle service

Review Highlights

Pros:
Convenient city location
Many eateries and shopping nearby
Friendly, helpful staff
Upgraded room (Junior Suite) available
Good breakfast variety
Facilities noted positively
Alphamart close to hotel
Cons:
No gym
Hotel requires guests to use their own Netflix account
Limited hooks in bathroom
Nearby restaurant (Thamirin seafood) noted as unhygienic
Vegetarian breakfast options limited

Categories

Cleanliness
8.4
No explicit comment about in-room cleanliness in reviews — standard quality for this hotel tier.
Service
8.8
Multiple mentions of friendly, helpful staff and consistent professional service (e.g., staff gave directions and recommendations, consistently professional service).
Location
9.2
Repeatedly praised as very convenient in the city with many eateries, shopping malls and an Alphamart just behind the hotel.
Room Quality
8.6
Generally positive (guests received upgrades to a Junior Suite and described rooms positively) with a minor issue noted (a lack of hooks in the toilet).
Amenities
6.2
Mixed: facilities were mentioned positively, but notable negatives include no gym and an inconvenient Netflix setup (guests required to use their own accounts).
Value for Money
8.4
Not explicitly discussed in reviews — standard quality for this hotel tier.
Food and Beverage
9
Breakfast variety received strong praise ('too good'); one guest suggested adding vegetarian breakfast options. External nearby restaurant hygiene was mentioned but relates to surrounding dining.
Overall Experience
8.6
Overall positive sentiment across reviews (headlines like 'Enjoyed', 'Satisfied', 'Awesome', 'Peace of Mind'), reflecting convenience, helpful staff, and good breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:28

Property Description

Convenient Location
Located in Batam Center, ASTON Nagoya City Hotel is just a stone's throw away from Nagoya Hill Shopping Mall and Sekupang International Ferry Terminal, making it the perfect choice for travelers looking to explore the city easily.

Comfortable Accommodation
Each air-conditioned room at ASTON Nagoya City Hotel is designed for comfort and convenience, featuring a desk, flat-screen TV, and free toiletries in the private bathroom. Guests can also enjoy room service and the assistance of a 24-hour front desk.

Accessible Amenities
With Nongsa Pura Ferry Terminal and Barelang Bridge in close proximity, as well as a paid airport shuttle service to Hang Nadim International Airport, guests can enjoy seamless travel arrangements during their stay at ASTON Nagoya City Hotel.

Book your stay at ASTON Nagoya City Hotel now for a memorable and hassle-free experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BTH

Location

Guest Reviews

8.4
Based on 572 reviews
Cleanliness: 8.4
Service: 8.8
Location: 9.2
Room Quality: 8.6
Amenities: 6.2
Value for Money: 8.4
Food and Beverage: 9
Overall Experience: 8.6
C
Clara Jessica • family_with_children • sg
10
Pros:

It’s very convenient in the city. There are loads of food nearby, shopping malls, and practically everything you may need.

Cons:

-

2026-10-26 • via Nuitee
P
Puveineswary • couple • sg
10
Enjoyed
Pros:

Just a suggestion to also accomondate vegetarian breakfast

Cons:

NA

2026-09-14 • via Nuitee
C
Cy • solo_traveller • sg
7
2026-08-30 • via Nuitee
B
Ben Ho ZF • solo_traveller • sg
7
2026-08-22 • via Nuitee
H
Hajah Nur Haafizah • family_with_children • bn
10
Great place to rewind!
Pros:

The staffs were really friendly and helpful especially asking about directions and recommendations

2026-08-17 • via Nuitee
S
Siti Farhana • extended_group • sa
10
2026-07-24 • via Nuitee
K
k t • solo_traveller • sg
10
Pros:

A lots foods near by

Cons:

Na

2026-07-06 • via Nuitee
M
Meriyam Bte ASamad • solo_traveller • sg
7
Satisfied
Pros:

Convenient

Cons:

Less hook in toilet

2026-06-25 • via Nuitee
M
Mohd • extended_group • sg
8
Pros:

Alot of eateries nearby

Cons:

No gym

2026-06-24 • via Nuitee
S
Swee Lin • family_with_children • sg
8
2026-06-22 • via Nuitee
L
Lim • extended_group • my
9
2026-06-22 • via Nuitee
S
Sha • extended_group • my
10
2026-06-19 • via Nuitee
H
Hadiguti • solo_traveller • sg
10
Peace of Mind
Pros:

I loved it. I was upgraded to Junior Suite as the Deluxe smoking room was full. I have stayed there almost every time i visited batam. Staff have maintained consistent to serve professionally. Convenient location to go anywhere. Alphamart just behind the hotel.

Cons:

Hope that maybe in future does not need to use my account for Netflix.maybe the hotel can have an account for guest to watch Netflix

2026-06-04 • via Nuitee
L
Lavania • couple • my
9
Awesome
Pros:

Everything was just perfect about the hotel, the variety for breakfast just left me surprised bcs it was too good.

2026-06-02 • via Nuitee
S
Sazali • solo_traveller • sg
9
Pros:

Facilities

Cons:

Nearby restaurant (thamirin seafood) not hygiene

2026-06-01 • via Nuitee
B
Ban Hock • solo_traveller • sg
8
2026-05-11 • via Nuitee
A
Azian • extended_group • my
9
Keep it up
Pros:

Excellent

Cons:

Not applicable

2026-04-29 • via Nuitee
S
Sandra • extended_group • sg
7
Pros:

Great location

2026-04-21 • via Nuitee
K
Kamal • couple • sg
10
Execelent
Pros:

NA

Cons:

NA

2026-04-20 • via Nuitee
A
Anita • extended_group • my
9
Overall very satisfied with stay except for air conditioning not cold enough
Pros:

Room clean, bed and pillows comfortable and location strategic

2026-04-07 • via Nuitee