Onyado Nono Matsue Natural Hot Spring

Hotels
•
Dormy Inn
9 (2548 reviews)
Higashihonmachi 2-2-35 , Matsue , jp

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Paid
Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent onsen and spacious sauna
Amazing breakfast
Clean, well-maintained property
Free amenities (ice cream, morning drinks, massage chairs)
Comfortable beds / pleasant room textiles
Helpful and friendly staff
Good location near Matsue Castle and train station
Cons:
Massage chairs reported with dust/moisture in grooves
Occasional lack of Yakult after onsen
Some rooms feel small and limited hanging space
Narrow脱衣所 / changing area for some guests
A few guests found the bed slightly uncomfortable
Front desk could be more casually engaging

Categories

Cleanliness
9.1
Multiple reviews praise the hotel's cleanliness and well-kept rooms; one report noted dust/water buildup in grooves of frequently used massage chairs.
Service
8.9
Staff described as helpful and friendly with quick parking support; a couple of guests suggested front desk could be a bit more casually engaging.
Location
8.8
Convenient location close to Matsue Castle and the train station for most guests, though one guest noted it is a bit of a walk from Matsue Station.
Room Quality
8.4
Rooms and tatami-style floors praised and bed comfort noted by many, but some guests found rooms smaller than expected, had limited hanging space, and a few mentioned the bed or changing area felt slightly uncomfortable/narrow.
Amenities
9.3
Strong amenities: large onsen and sauna, free ice cream (evening) and lactobacillus drinks (morning), free massage chairs and parking; minor cleanliness issue reported on some massage chairs.
Value for Money
9.1
Several guests highlight excellent value (one explicitly called it exceptional for the price) and many express desire to return, indicating high perceived value.
Food and Beverage
9.4
Breakfast repeatedly described as amazing/incredible; complimentary evening ice cream and morning drinks praised. One disappointment reported about unavailable Yakult after onsen.
Overall Experience
9
Overall highly positive guest experience with many repeat intentions and superlative comments (excellent, 最高でした), tempered by a few minor issues (room size, occasional amenity availability).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-15 03:43

Property Description

Luxurious 4-Star Accommodation
Located just 1.7 km from Lafcadio Hearn Memorial Museum, Onyado Nono Matsue Natural Hot Spring offers a lavish stay with a spa, wellness center, restaurant, bar, sauna, and hot spring bath on-site.

Comfortable Rooms and Exceptional Service
All guest rooms feature modern amenities like a flat-screen TV, air conditioning, and a desk. The multilingual staff at the 24-hour front desk are dedicated to providing top-notch service in English and Japanese.

Convenient Location and Nearby Attractions
Explore the beauty of Matsue with Lake Shinji just 3.8 km away and Atagoyama Park a short 25 km drive. With Izumo Airport a mere 24 km away, your journey to relaxation at Onyado Nono Matsue Natural Hot Spring begins effortlessly.

Important information:

Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9
Based on 2548 reviews
Cleanliness: 9.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 9.3
Value for Money: 9.1
Food and Beverage: 9.4
Overall Experience: 9
K
Koichi • solo_traveller • jp
8
松江旅行の拠点
Pros:

宿泊料金が安いのがとてもよい。
夜食のラーメンや風呂上がりのアイスがうれしい。

Cons:

部屋の窓にカーテンがあればよかった。
枕が硬いものしかなかった。
使い捨てスリッパがあればよかった。

2026-08-22 • via Nuitee
S
Shougo • family_with_children • jp
8
2026-08-22 • via Nuitee
A
akio • couple • jp
7
2026-08-21 • via Nuitee
J
John • family_with_children • gb
8
Large comfortable hotel with good facilities.
Pros:

We had a good sized room which was very comfortable. The onsen facilities were good. The breakfast was extensive.

Cons:

The hotel was more expensive than I was expecting. I thought I had booked for 4 people in 2 rooms, but seemingly I had only booked for 2 people in 2 rooms, which I am not convinced is correct, and the price was adjusted upwards accordingly. As a consequence I did not consider the stay to be good value for money.

2026-08-20 • via Nuitee
T
Thomas van Dun • solo_traveller • nl
10
Pros:

Super helpfull staf and very nice room and onsen!

2026-08-20 • via Nuitee
D
daisuke • family_with_children • jp
8
とてもよかった。
Pros:

ホテルが清潔で静かだったのと、靴を脱いで入るので、気持ちが良かった。
あと部屋のお風呂は水圧がすごくて清潔感もあって気持ちよかった。温泉も家族の話だととてもいいとのこと。

周辺に面白いお店が多く、美味しい飲食店（事前予約がないと苦労する）もたくさん選べました。

Cons:

駐車場が立体駐車場なので、集中するタイミングだとちょっと時間かかります。
案内スタッフの方はとても一生懸命捌いてくれてました。

2026-08-20 • via Nuitee
M
Matsushima • family_with_children • jp
10
大満足
Pros:

とても明るく清潔で、飲み物やアイスや夜食ラーメンのサービス、シャワーヘッドやアメニティ、お風呂の種類など、全てにおいて非常に良かった。

Cons:

特になし。

2026-08-20 • via Nuitee
Ｅmiko • couple • jp
9
2026-08-20 • via Nuitee
M
minamiura • solo_traveller • jp
8
Pros:

部屋がとてもきれいで良かった。
部屋に湯船は付いてなかったが、シャワー室に腰掛けるところがあった。ずっと立ってシャワーをするのは、しんどいので、腰掛けるところがあると、すごく楽だった。

Cons:

スタッフの方が元気がなかったように思った。こちらからお願いしたことには丁寧に対応してくださいましたが、話しかけづらいなと感じてしまいました。

2026-08-19 • via Nuitee
ほし • couple • jp
9
2026-08-19 • via Nuitee
リカ • couple • jp
10
2026-08-19 • via Nuitee
Y
Yu Chuan TW • couple • tw
9
Pros:

早餐很美味，一如Dormy集團的慣例，除了有日西式的自助餐之外，也提供當地特產料理。定番的夜鳴拉麵和冰棒也很好吃，吃早餐和拉麵的餐廳有冰塊、飲水機和飲料機，很適合補給。免費的自助洗衣服務，如果帶了快乾的衣物甚至不需要額外付費烘乾，非常便利。大浴場位置非常優秀，可以看到宍道湖和松江城，晚上欣賞夜景相當舒適，泡湯搭配免費的按摩椅可以讓人放鬆身心。

Cons:

距離車站稍微有一點遠，如果拉著行李建議還是搭個公車比較方便一點，走路大約要15~20分鐘，雖然不是走不到的距離，不過可能會依照天氣狀況而增加負擔。

2026-08-19 • via Nuitee
T
TAKANE • couple • jp
10
最高でした。
Pros:

お風呂　サウナ　朝ごはん

Cons:

無し

2026-08-18 • via Nuitee
瓜生 • couple • jp
10
2026-08-17 • via Nuitee
H
hiroyuki • couple • jp
10
満足出来て最高の1日でした。ありがとうございました
Pros:

屋上温泉は景色も良い最高でした。
アイスのサービスとラーメン提供感謝
館内も清潔感あふれており、良かった

Cons:

特に無し

2026-08-17 • via Nuitee
Y
yamaguchi • couple • jp
8
2026-08-17 • via Nuitee
N
Noniraki • family_with_children • jp
8
Pros:

メニューも豊富で、揚げたての天ぷらは美味しく、海鮮丼も好評。

Cons:

朝食の待ち時間が長く、これは改善してほしい

2026-08-17 • via Nuitee
M
makoto • couple • jp
10
2026-08-17 • via Nuitee
M
MITSUKO • family_with_children • jp
9
朝食がメイン
Pros:

夜遅くにチェックインしたけれど、従業員もたくさんいて対応が早かった。駐車場への誘導も早かった。
温泉が良かった
朝食が高いけれど、納得できる内容で美味しかった。

2026-08-16 • via Nuitee
A
AKIE • couple • jp
9
とても良かったです。
Pros:

お風呂が広くサウナも広く。
水風呂も最高‼️

Cons:

朝食時が
狭い。
眺めが隣のホテル

2026-08-16 • via Nuitee