Meritel Hanoi

Hotels
10 (4000 reviews)
No. 151-153 Hang Bong, Hang Bong Ward, Hoan Kiem District, Hanoi , Hanoi , vn

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Beautiful location
Good amenities
Cons:
Bathroom maintenance
Small gym

Categories

Cleanliness
10
Rooms were clean and tidy, but some areas like bathrooms could be better maintained.
Service
10
Amazing customer service, very accommodating and friendly staff.
Location
10
Perfect central location with easy access to key attractions.
Room Quality
10
The rooms are lovely with comfortable beds and good size.
Amenities
10
Good range of amenities and options for breakfast.
Value for Money
10
Good value for a hotel of this standard.
Food and Beverage
10
Delicious food with varied breakfast options.
Overall Experience
10
Overall a beautiful stay with exceptional experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:17

Property Description

Luxurious Amenities and Services

Meritel Hanoi offers an array of upscale amenities, including an outdoor swimming pool, fitness centre, and a stylish terrace and bar. The 24-hour front desk, airport transfers, and concierge service ensure a seamless stay for all guests.

Elegant and Comfortable Rooms

Experience comfort and convenience in the air-conditioned rooms at Meritel Hanoi, equipped with modern facilities such as a flat-screen TV, minibar, and private bathroom. The cozy bedding and plush towels add a touch of luxury to your stay.

Diverse Dining Options

Indulge in a delightful culinary experience at the hotel's restaurant, serving a variety of cuisines including British, Vietnamese, and local dishes. Whether you prefer buffet, à la carte, or continental breakfast, Meritel Hanoi caters to all tastes.

Experience luxury and comfort at Meritel Hanoi - book your stay now for an unforgettable hotel experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

10
Based on 4000 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
P
patricia couple fr
9
Nous avons passé un excellent séjour au Meritel Hanoi. C’est un très bon hôtel, idéalement situé au cœur de Hanoi, avec
Pros:

Nous avons passé un excellent séjour au Meritel Hanoi. C’est un très bon hôtel, idéalement situé au cœur de Hanoi, avec des chambres confortables, propres et très bien entretenues.
Le point fort de l’établissement reste sans hésitation la qualité du personnel : toute l’équipe est extrêmement compétente, professionnelle et toujours disponible pour aider avec le sourire. Le service est vraiment à la hauteur d’un hôtel haut de gamme.
Le restaurant et le rooftop bar sont également très agréables, avec une belle ambiance et une cuisine soignée.
Nous recommandons vivement cet hôtel pour un séjour à Hanoi.

Cons:

Rien

2026-05-16 via Nuitee
J
Joel couple au
10
2026-05-16 via Nuitee
G
Gunya family_with_children au
10
Pros:

Derrick went out of his way to check on us and make sure we settled in well. All the staff was wonderful.

Cons:

Everything was great

2026-05-16 via Nuitee
L
Lynda couple au
10
Perfect location in Hanoi. Would highly recommend to anyone visiting Hanoi
Pros:

Great location. Hotel was spotless and staff were really helpful in attending to any needs.
Good location for exploring. Pool was definitely nice to use after a long day in the heat.

Cons:

Nothing

2026-05-15 via Nuitee
G
Greg couple nz
10
Pros:

Charming hotel, clean and very well appointed in a great location. The staff were very helpful and attentive.

2026-05-15 via Nuitee
M
Martina couple de
10
Herzlichkeit und Gastfreundschaft wird hier ganz groß geschrieben
Pros:

Wir haben noch nie so freundliches Personal erlebt! Meine Freundin hatte sich den Fuß gebrochen und das Personal war die ganzen 4 Tage so hilfsbereit und zuvorkommend. Ein ganz großes Lob. Alle waren immer freundlich und mit einem Lächeln auf den Lippen. Die Bewertungen hat das Hotel zu recht bekommen! Habe selten so ein herzliches Hotel erlebt. Die Lage ist auch top!

2026-05-15 via Nuitee
J
Johanne Pedersen couple no
9
2026-05-14 via Nuitee
S
sebastien solo_traveller re
9
Bel hôtel dans le vieux Hanoï
Pros:

La propreté de l' hôtel, la disponibilité du personnel

2026-05-14 via Nuitee
J
Jenny couple ie
9
2026-05-14 via Nuitee
M
Marisa couple au
10
The hotel was wonderful staff friendly
Pros:

Service and location

Cons:

Lighting in the room a bit dark
Not enough shelving in bathroom

2026-05-13 via Nuitee
M
Marloes solo_traveller nl
10
2026-05-13 via Nuitee
M
Michael solo_traveller au
10
Pros:

The staff were extremely professional, polite and willing to assist with local advice. Miss Anh at the front desk was amazing. Mike provided great local knowledge for restraunts. Location was fantastic close to everything and I would definitely recommend this hotel.

Cons:

We loved everything

2026-05-13 via Nuitee
C
Catherine couple au
10
Fantastic return with welcoming staff
Pros:

Staff and locality

2026-05-11 via Nuitee
N
Nelly couple fr
9
Great stay at central Hanoi
Pros:

Great location - very central.
Modern and clean hotel
Spacious rooms
Staff helpful and super sweet
Good for value money breakfast buffet

Cons:

Rooms a bit badly isolated ….

2026-05-10 via Nuitee
A
Aurore solo_traveller re
9
Pros:

Bel hôtel, personnel au top !
Tres bien situé
Grande chambre
Restaurant et bar très bon et agréable

2026-05-10 via Nuitee
E
eli couple il
10
2026-05-09 via Nuitee
M
Mison couple gb
10
Excellent and comfortable stay at beautiful hotel in Old quarter.
Pros:

Beautiful and elegantly designed hotel, great reception staff, clean room and location and fabulous spa treatment.
My husband and I had three massages around Vietnam and we liked this hotels massage the best.
We definitely would visit again when we return to Hanoi.

2026-05-09 via Nuitee
R
Rene solo_traveller nl
9
3 nachten Hanoi
Pros:

Bovenal de vriendelijkheid en flexibiliteit het personeel. De kamers, de ligging. Het uitgebreide ontbijt.

2026-05-07 via Nuitee
S
Sharon couple au
10
Amazing staff so helpful and can’t do enough for you. Very friendly. Great restaurant and pool area
Pros:

Great location

Cons:

Breakfast should be from 6am

2026-05-07 via Nuitee
S
Shaman couple au
7
2026-05-05 via Nuitee