GentleTom

Hotels
9.4 (376 reviews)
Tomtom Mahallesi Yeni Çarşı Caddesi No:14/1 , Istanbul , tr

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Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Beautiful views
Cons:
Noise issues
Breakfast could be better
Inadequate sound insulation

Categories

Cleanliness
9.34
Most reviews indicated cleanliness was satisfactory. Some complaints about noise may suggest the need for better sound insulation rather than cleanliness issues.
Service
10
Many reviews highlight friendly and helpful staff which enhances the overall service experience.
Location
10
The location is frequently praised as ideal, being close to city attractions and amenities.
Room Quality
8.84
Some rooms are clean and comfortable, but complaints about noise and broken amenities lower its score.
Amenities
9.34
Amenities are generally acceptable, but could improve based on feedback about breakfast.
Value for Money
8.84
While many appreciate the hotel, some feel the value could be better given noise issues.
Food and Beverage
8.84
Breakfast options received mixed reviews, indicating a need for improvement in offerings.
Overall Experience
10
Despite some shortcomings, most guests had a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:28

Property Description

Luxurious Accommodation in the Heart of Istanbul

Garden Oasis: Relax in the tranquil garden setting of GentleTom, a peaceful escape in the bustling city center.

Exquisite Dining Experience: Indulge in delicious meals at the on-site restaurant and unwind with a refreshing drink at the bar.

Convenient Amenities: From free WiFi to sea-view rooms with balconies, GentleTom ensures a comfortable stay with 24-hour service and modern in-room facilities.

Experience Istanbul in style at GentleTom - Book your stay now!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

9.4
Based on 376 reviews
Cleanliness: 9.34
Service: 10
Location: 10
Room Quality: 8.84
Amenities: 9.34
Value for Money: 8.84
Food and Beverage: 8.84
Overall Experience: 10
R
Raylee • couple • au
9
2026-05-26 • via Nuitee
C
Claudiu • couple • de
7
Good location, mediocre services.
Pros:

The location was very good, directly on the Istiklal Avenue. The retro design of the rooms was also nice.

Cons:

The walls in the rooms need a fresh paint. The noise from the surrounding area (bars, restaurants) was unbearable even with closed windows to the balcony. The cleaning lady didn't change all towels and didn't restock the bathroom supplies (shower gel, shampoo, soap). The breakfast was very dissatisfying (not many things to choose from). The hotel personnel needs to speak better English!

2026-05-24 • via Nuitee
I
ian • solo_traveller • gb
8
Great location
Pros:

Location is the main advantage of this hotel. Also the staff were really nice

Cons:

Tommy was comfortable and clean but maybe a little dated

2026-05-21 • via Nuitee
S
Sofia • couple • bg
10
2026-05-20 • via Nuitee
F
Fara • extended_group • it
3
Non ripeterei
Pros:

Arredo camere, gentilezza personale

Cons:

Colazione scarsa
Camere che affacciano sul traffico: impossibile dormire

2026-05-18 • via Nuitee
C
Chahrazad • couple • nl
7
2026-05-18 • via Nuitee
M
Melissa • couple • de
10
Pros:

Tolle und freundliche Mitarbeiter, tolle Aussicht! Sehr Zentral!

Cons:

-

2026-05-16 • via Nuitee
S
Sullivan • family_with_children • gb
8
Great location, great staff and very comfy rooms
Pros:

Staff were friendly, accommodating, helpful.
rooms always clean, everything in the room in great condition.
great comfy beds and linen
location was brilliant.

Cons:

This met my expectations - I have no complaints

2026-05-12 • via Nuitee
S
Stephan • solo_traveller • fr
4
Bien placé mais tres bruyant
Pros:

Qualité de la litterie et quartier vivant

Cons:

Tres mal insonorisé vers l’exterieur extremement bruyant

2026-05-12 • via Nuitee
A
Alain • couple • fr
9
A refaire.
Pros:

Emplacement et personnels top ! Ambiance familiale et chaleureuse. Déco des chambres et salle de bain très sympa. Beaucoup de restaurant et bonne ambiance dans le quartier, accès facile aux principaux musées, environ 20mn.

Cons:

La rue est bruyante jusqu’à minuit.

2026-05-08 • via Nuitee
M
Marta • family_with_children • se
8
Pros:

Fin utsikt från takterassen

2026-05-05 • via Nuitee
F
Felix • couple • ch
8
2026-05-05 • via Nuitee
D
Daniel • couple • gb
10
Exceptional value hotel in a fantastic location
Pros:

This place is exceptional value. the Location is first rate and the rooms and very stylish

Cons:

N/A

2026-05-05 • via Nuitee
A
Antoine • solo_traveller • fr
4
Super hôtel - mais très bruyant
Pros:

Le personnel, l emplacement, la chambre

Cons:

Le bruit - impossible de dormir avant 4h du matin, infernal…
Très dommage car le reste de la prestation est top!
Super personnel

2026-05-03 • via Nuitee
M
Maximilian • couple • at
2
Cons:

Unfassbar lautes Hotel. Selbst mit Ohrenstöpsel keine Chance auf Schlaf . Zimmer veraltet und herabgekommen , Personal kann kein Englisch.

2026-05-03 • via Nuitee
Бонюк • couple • ua
7
Улучшить завтраки
Pros:

Номер и уборка

Cons:

Завтраки

2026-04-28 • via Nuitee
M
Maria • extended_group • ru
8
В общем и целом, соотношение цена качество хорошее, минусы для нас были не слишком критичными
Pros:

Удобное расположение, близко к трамвайной остановке, к порту, к площади Таксим. Отличный дружелюбный персонал, стильный дизайн, хороший напор воды в душе. Отличный вид из кафе на крыше, где проходили завтраки.

Cons:

Были грязные окна :( и в целом достаточно пыльно
Окна выходят на дорогу и оживленную улицу, из-за этого до 2-3 ночи очень шумно - сигналят машины, играет громко музыка
Завтрак не особо разнообразный

2026-04-27 • via Nuitee
T
Tatiana • couple • ru
8
Pros:

Достаточно просторный современный номер с балконом. Сотрудники отеля всегда готовы помочь. Что касается музыки, про которую тут много написано - да, это имеет место быть, внизу расположен клуб. Но в ночь на понедельник было абсолютно тихо))). Есть прекрасная roof top веранда, где подают завтрак. Веранда доступна для гостей в любое время, вы можете купить свою еду и напитки и наслаждаться видом. Нам в целом понравилось.

2026-04-26 • via Nuitee
E
Elisabeth • couple • fr
9
Hôtel central et cosy
Pros:

L'hôtel est central, cosy. La chambre est confortable et très propre. Le personnel est d'une grande gentillesse, à votre disposition en cas de difficultés.

Cons:

L'environnement de l'hôtel est animé et donc bruyant. D'une manière générale, ou que l'on soit dans le centre d'Istanbul, c'est bruyant ! Nous avions une chambre au 3eme étage et avons géré les débuts de nuit avec des boules quies (mis à disposition par l'établissement). Nous y sommes restés 4 nuits, ça n'a pas été un soucis.

2026-04-26 • via Nuitee
N
Nadia • couple • fr
9
2026-04-14 • via Nuitee