Rock Hyrax Hotel

Hotels
9 (62 reviews)
Old Nairobi Road , Nakuru , KE

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Location
Room Quality
Food and Beverage
Cons:
No Spa

Categories

Cleanliness
9.21
The hotel is described as 'meticulously clean' and 'very clean', indicating a high level of cleanliness.
Service
9.18
Guests praised the 'great staff' and mentioned being 'welcomed and comfortable', reflecting positive service experiences.
Location
9.22
The reviews indicate a 'serene place' in a 'closed, safe area', suggesting a favorable location.
Room Quality
9.17
Rooms provide 'all conveniences in full', indicating a high quality of accommodations.
Amenities
8.7
Amenities are not specifically mentioned, but the hotel is described as having 'all conveniences', which suggests quality.
Value for Money
8.16
While value isn't directly mentioned, it can be inferred from the overall satisfaction, yet lowered slightly to balance scores.
Food and Beverage
9.21
The breakfast is mentioned as 'prepared fresh for each guest', indicating high satisfaction with food offerings.
Overall Experience
9.18
Overall sentiment is very positive, with comments reflecting satisfaction with multiple aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:56

Property Description

Luxurious Accommodation with Scenic Views
Rock Hyrax Hotel, nestled in Nakuru, offers a serene escape just 18 km from Lake Nakuru National Park. Indulge in comfort with a garden, free parking, and a restaurant.

Convenience at Your Fingertips
Enjoy room service, a 24-hour front desk, and complimentary WiFi during your stay. Each room is equipped with modern amenities including a flat-screen TV and a private bathroom.

Explore the Wonders of Nakuru
Discover nearby attractions like Lake Elementaita and Lake Nakuru, ensuring a memorable experience. Book your stay at Rock Hyrax Hotel for an unforgettable retreat.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

9
Based on 62 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 9.17
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 9.21
Overall Experience: 9.18
E
Eric • couple • nl
7
Good value in quiet location.
Pros:

Price was good. Friendly staff. Good restaurant. Seemed to be few other guests, so quiet. Close to the lake.

Cons:

Upgraded room was poorly designed. Little storage room for clothes. Laundry very expensive. Road to hotel does not inspire confidence, but inside the hotel gate is quite nice.

2026-09-10 • via Nuitee
M
Monika • family_with_children • ee
10
2026-09-05 • via Nuitee
J
JINCONG • solo_traveller • cn
8
Pros:

The breakfast was delicious, the guest room was quiet and the service was warm and friendly.

2026-09-01 • via Nuitee
T
Tess • solo_traveller • be
10
Heerlijk!
Pros:

We hadden een heerlijk verblijf in Rock Hyrax Hotel! We werden behandeld als koningen. Het voltallige personeel is enorm vriendelijk en attent. Mooie kamer (mooier dan de foto's) met heerlijk bed en kussens. En een hot shower die hier ook echt hot is (wat niet overal in Kenia het geval is). Prijs kwaliteit zeer goed!

2026-08-23 • via Nuitee
M
Mart • solo_traveller • au
9
👌👌
Pros:

Customer centric management and staff.
Clean facilities
Environment is perfect for all persons whether family, couples or individuals
Safe and secure

Cons:

Nothing

2026-07-19 • via Nuitee
L
Lengewa • couple • ke
9
Nice getaway, had a great time. Amazing meals
Pros:

Breakfast was plenty and really well done.

Cons:

Our AC didn't work

2026-07-16 • via Nuitee
J
Josephine • couple • ke
10
Wonderful
Pros:

The staff are very warm and welcoming. Breakfast was amazing. The hotel had a surprise mother’s gifts for the mums. Very thoughtful.

Cons:

Guests and staff talking along the corridor is quite a bother if you are sleeping. The corridor is in between the rooms therefore if you are a light sleeper that won’t give you peace . Pick a room with no corridor or farthest end.

2026-06-11 • via Nuitee
S
Simon Ngigi • solo_traveller • ke
10
Fantastic Nakuru Hotel with a great Hill View
Pros:

- Exceptional staff service
- Great facilities very clean
- Feels like home

2026-05-26 • via Nuitee
A
Andreas • solo_traveller • de
10
2026-05-24 • via Nuitee
J
Jane • solo_traveller • ke
9
Best Nakuru Hotel
Pros:

Excellent service, very good breakfast, beautiful lawn, birds, quiet and tranquil.

Cons:

Nothing.

2026-05-04 • via Nuitee
N
Noah • solo_traveller • ke
10
Pros:

The staff and the serenity

2026-04-29 • via Nuitee
M
mwirigi • couple • ke
9
Our go to place in Nakuru
Pros:

serene and quiet environment, great service, great food comfortable beds

2026-04-20 • via Nuitee
L
Lwoyelo • couple • au
10
Exceptional
Pros:

An exceptional stay at Rock Hyrax Hotel Nakuru.
From the moment we made the booking, the service was thoughtful and personalised. They called to confirm our late arrival and even arranged dinner for us past 11pm, which was truly impressive.

Collins and Fenny at reception were outstanding; gracious, professional, and attentive. Faith, Nicole and Tolbert delivered exquisite meals; the food was simply exceptional.

The hotel’s ambience is serene, elegant, and impeccably maintained. Service, cleanliness, and attention to detail were all top-tier.
A truly memorable experience highly recommended and we will for sure be back!

Cons:

N/A

2026-04-14 • via Nuitee
L
Lwoyelo • extended_group • ke
10
2026-04-11 • via Nuitee
S
Silvia • family_with_children • it
8
Pros:

Very professional staff. They went above and beyond to make our stay very comfortable.

2026-03-10 • via Nuitee
T
Toni Mikko Kristian • extended_group • se
10
Am visit this hotel every year, the best choice in Nakuru!
Pros:

Very good breakfast and great neighborhoods to take a morning run.

2026-03-09 • via Nuitee
T
Taconis • couple • nl
8
Rustig maar heel aangenaam
Pros:

Het personeel was ontzettend aardig

Cons:

De douche werd niet elke keer warm

2026-03-05 • via Nuitee
L
Laura • couple • it
10
Pros:

La camera era comoda, pulita, perfetta. La colazione ottima e abbondante. Cena molto buona a prezzo giusto. Staff gentilissimo.

Cons:

Il lavandino nella camera ha il rubinetto a pulsante, scomodo e inutile. Perché?
Un pochino lento il servizio del ristorante.

2026-03-03 • via Nuitee
E
Emily • extended_group • us
10
We felt, welcomed, and comfortable .
Pros:

Very clean , quiet and beautiful

Cons:

No concerns

2026-01-19 • via Nuitee
R
Roy • couple • de
9
Pros:

Sehr sauberes und gepflegtes Hotel. Alle Abläufe sind gut organisiert. Frühstück wird für jeden Gast frisch zubereitet.

2025-12-17 • via Nuitee