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Facilities
Property facilities
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Free beach shuttle
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Guest education on local ecosystems and culture
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Sauna
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Concierge service
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Evening entertainment
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Spa/wellness center services
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Internet access
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Hosted evening meal (reserve)
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Luxurious 5-Star Accommodation
Smarana Hanoi Heritage - Hotel and Retreats offers a lavish experience in Hanoi, boasting concierge services, non-smoking rooms, and a restaurant. The rooms feature modern amenities such as air conditioning, a flat-screen TV, and a safety deposit box. Some rooms even offer stunning city views from a private balcony.
Convenient Facilities and Services
Guests can enjoy free WiFi throughout the property, room service, and a 24-hour front desk. Additionally, the hotel provides a bar for guests to unwind and relax after a day of exploring the city.
Delicious Dining Options
Start your day right with an à la carte breakfast offering continental and Asian delicacies. Whether you prefer a hearty meal or a light bite, the property ensures a delightful dining experience for all guests.
To indulge in luxury and comfort during your stay in Hanoi, book your retreat at Smarana Hanoi Heritage - Hotel and Retreats now!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
Location
Guest Reviews
It was quite a good stay overall. It’s clear that the owner put a lot of heart and soul into every detail of the property.
To reach our room on the top floor, you have to climb the final flight of stairs as there is no lift for the last floor. It felt a bit dark and scary at first.
房內的氣味和整潔度很好，櫃檯和其他服務人員的接待和應變能力佳。
Alles
Etwas weit entfernt von der Altstadt.
飯店很美,早餐美味,櫃台人員英文流利
style et décoration
朝食が美味い
部屋が綺麗
店員さんに話しかけやすい雰囲気
シャワーのお湯の出し方がわかりにくかった
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