Six Senses Crans-Montana

Hotels
Six Senses Resorts & Spas
9.3 (240 reviews)
Route des Téléphériques 60 , Crans-Montana , ch

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great spa and pool
Delicious breakfast options
Outstanding staff service
Cons:
Complex internal layout
Limited restaurant hours

Categories

Cleanliness
9.13
The staff was amazing, it was clean and so nice.
Service
9.6
Every single member of the staff was outstandingly helpful and gracious.
Location
9.64
The hotel entrance is impressive and surrounded by lovely town and restaurants.
Room Quality
9.09
Rooms are lovely and thoughtfully designed.
Amenities
9.32
The spa is gorgeous and the pool area is excellent.
Value for Money
9.08
Standard quality for this hotel tier.
Food and Beverage
9.13
Breakfast is just one of the best, with many healthy delicious choices.
Overall Experience
9.4
A wonderful experience with attention to detail and excellent service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 16:24

Property Description

Luxurious Accommodation with Spectacular Amenities

Exquisite Dining Options: Indulge in a culinary journey with our restaurant offering Japanese, local, and European cuisine. Special dietary requests are welcome, including vegetarian, dairy-free, and vegan options.

Wellness Paradise: Unwind in our wellness area featuring a hammam, indoor pool, sauna, and more. Perfect for relaxation after a day of hiking or skiing in the picturesque surroundings.

Concierge Services: Our multilingual staff (German, English, Spanish, French) are at your service, providing valuable insights and assistance. Explore the area with ease, whether it's for outdoor activities or local attractions.

Experience the epitome of luxury and comfort at Six Senses Crans-Montana. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Property Video

Guest Reviews

9.3
Based on 240 reviews
Cleanliness: 9.13
Service: 9.6
Location: 9.64
Room Quality: 9.09
Amenities: 9.32
Value for Money: 9.08
Food and Beverage: 9.13
Overall Experience: 9.4
Y
Yousef family_with_children kw
9
Wonderful stay, great service, very beautiful hotel
Pros:

The atmosphere of the hotel was very calming and welcoming. The rooms were clean and cosy. We loved the balconies of the rooms (spacious and relaxing).

Cons:

During booking I requested a connected room and to have one of the rooms with 2 double beds. I made the request way in advance of my stay. A few days before my check in, I was informed that neither the connected rooms were available nor the double beds. I was very disappointed to be informed only a few days before my stay and seriously reconsidered my stay. However, during check in I was informed that the connecting rooms were available and that all my requests were met. In the end I was very happy, but the stress I was put through up to check in was not a nice experience. I hope there is a better way to handle this in the future.

2026-08-12 via Nuitee
A
Ali couple ae
10
2026-08-11 via Nuitee
A
Alexander couple ch
10
Top personal und sehr schönes Hotel
Pros:

👍 top

Cons:

-

2026-08-09 via Nuitee
N
Nika couple hr
9
2026-08-05 via Nuitee
G
Georges couple be
6
Our stay was ok thanks the nice room but there are much better 5 stars hotels options for the same price in Crans for a
Pros:

The room was very nice with a terrace but without view on the montains like the majority of the available rooms in the hotel . Only the apartements in the residence part have a view.The middle staff is very friendly but the management was never visible during our stay.

Cons:

The main entrance is in the garage badly positioned to explore the village by foot . The main entrance is a sort black cavern that does not radiate the feeling to be in a 5 star hotel.
The shuttle service to go to the village is not always available and we had to take taxis to come back from the golf course what you do not expect from a 5 star hotel.
The food is from a good level but certainly not exeptional ( for example two types of bread )

2026-08-02 via Nuitee
B
barak couple il
9
2026-07-25 via Nuitee
B
Benoît couple ch
10
2026-07-20 via Nuitee
S
samuel solo_traveller ch
9
Cons:

Pas de climatisation dans tout l’hotel

2026-07-19 via Nuitee
C
Christian family_with_children ch
9
2026-07-16 via Nuitee
C
Chidiebere couple ng
10
2026-07-12 via Nuitee
G
Giriraj solo_traveller gb
7
It’s was excellent the admin team doesn’t understand customer service
Pros:

The entire property is absolutely gorgeous. I love the fact that staff is so young and dynamic. They are super dedicated to make sure they walk in as tired beaten customer and goes back as a happy reoccurring client.

Cons:

They need to send some out of email or calls so people don’t face difficulties to find the property. We struggled as the hotel doesn’t have traditional entrance. Also I wasn’t informed fully that the rain coats and soft toy is not something you can take home even though it was kept in my room. They had the audacity to call me to inform we will charge some absurd amount of money even though I offered I will send it soon as get back to London they turned my offer down and said management doesn’t agree with this. Otherwise no other complaints I was charged and forced to keep items worth £350 for no reason.

2026-07-11 via Nuitee
Q
Qing family_with_children hk
10
2026-07-10 via Nuitee
M
Marina couple ch
10
2026-06-29 via Nuitee
C
Christian couple ch
9
Toll, empfehlenswert
Pros:

Gut

Cons:

Aussicht auf Parkpkatz

2026-06-29 via Nuitee
N
Nirit couple il
9
מלון מקסים מוקפד נקי ויקר מאד
Pros:

מלון מהמם באזור שקט אך יש שירותים כמו מסעדות וסופרמרקט. החדר מוקפד נקי ונראה כי חשבו על כל דבר. חגגנו יום נישואין וקיבלנו תשורה יפה ופתק מרגש. הבריכה מהממת והשירות בכל המלון ברמה גבוהה.

Cons:

ארוחת הבוקר דלה, אין מבחר.
כל השירותים במלון ספא ואוכל יקרים בצורה מחרידה.
קנינו אוכל ורק ביקשנו חימום ואמרו לנו שיבדקו כמה יעלה החימום, זה השאיר לנו טעם רע למרות שבסוף לא חייבו. זו היתה סיטואציה לא נעימה ולא מכבדת. ביקשנו חימום דקה במיקרוגל ועל זה רצו לחייב כסף כאשר שילמנו מחיר מאד גבוה לשהייה, נתן הרגשה שרוצים רק את כספו של הלקוח לפני השירות והחוויה.

2026-06-19 via Nuitee
P
Pierrick couple fr
10
magnifique et reposant
Pros:

Service, spa, déco, qualité de la chambre

Cons:

rien

2026-06-19 via Nuitee
H
Hans-Peter couple de
10
2026-06-08 via Nuitee
M
Mario Camillo couple it
10
2026-06-05 via Nuitee
1
156sisic Couples
10
just perfect!
Pros:

I love this hotel!

It has everything I need.

I will always come back every May and look forward to my stay each year.

A big thank you to all the staff, especially Mahmud, Patrick, Nina and Arie, for their kindness, hospitality, and excellent service.

Thank you for making every visit so special! ❤️

2026-06-03 via Tripadvisor
F
Flavio couple ch
10
2026-05-31 via Nuitee