Great St Helen Hotel

Hotels
7.6 (1916 reviews)
36 Great st Helens , London , GB

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.3
Lenzuola sporche con peli e macchie poco piacevoli.
Service
8.76
The staff were very friendly and provided good service.
Location
8.8
Great location close to Liverpool St Station and various attractions.
Room Quality
6.76
Rooms were small and some lacked adequate space.
Amenities
7.29
Basic amenities provided, but could be improved.
Value for Money
7.75
Decent value considering the location and comfort.
Food and Beverage
7.3
No food service but adequate snacks provided.
Overall Experience
7.86
Overall a good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Luxurious Accommodation
Indulge in comfort at Great St Helen Hotel in London, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, ensuring assistance is always at hand during your stay at Great St Helen Hotel.

Prime Location
Located just 800 meters from the iconic Tower of London and 1.1 km from the historic Tower Bridge, Great St Helen Hotel is the perfect choice for travelers interested in exploring the city's rich heritage.

Book your stay at Great St Helen Hotel now to experience luxury and convenience in the heart of London!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1916 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 7.3
Overall Experience: 7.86
L
Laurent • solo_traveller • ca
8
2026-09-19 • via Nuitee
J
June Clark • solo_traveller • gb
9
2026-09-18 • via Nuitee
L
Lars Maurits • solo_traveller • no
7
Pros:

Great location, comfortable bed.

Cons:

Wifi was very bad, not useable from my room on the first floor.

2026-09-18 • via Nuitee
G
Gerard • couple • gb
5
Cramped and overpriced
Pros:

Location close to the event room very small and very expensive

Cons:

Small cramped room below ground

2026-09-17 • via Nuitee
J
Jerone • couple • gb
10
2026-09-17 • via Nuitee
A
Ailsa • solo_traveller • au
5
Reasonable location
Pros:

Proximity to Liverpool street station was good

Cons:

General finishings in the room needed updating. For example, the lamp shade and curtains were broken. The light from the street lights subsequently seeped into my room. The shower space was really small.

2026-09-14 • via Nuitee
Y
Yvonne • solo_traveller • ie
8
Pros:

The room was spotlessly clean with tea/coffee facilities and a hair dryer. Great location for Liverpool Street Train station.

Cons:

The room was a lot smaller than anticipated! The picture that comes up on the top of Great St Helen on booking.com was not the room we had! We had a very very small room.

2026-09-11 • via Nuitee
S
Stephen • solo_traveller • gb
6
OK
Pros:

Good location in the city

Cons:

Room is very basic and small.

2026-09-11 • via Nuitee
L
Lyndsey • couple • gb
8
2026-09-11 • via Nuitee
C
Chris • couple • gb
8
Pros:

Location and price

Cons:

Cramped bedroom

2026-09-11 • via Nuitee
C
Cheryl • solo_traveller • gb
6
Overall satisfactory.
Pros:

Simple check in and out. The bed was very comfortable. Good bathroom facilities and it was good to have a small fridge with cold water.

Cons:

The room was quite small but the price was reflective. There were parts of the room that could have been cleaner. As there was no window the room felt a bit closed in.

2026-09-08 • via Nuitee
B
Benjamin • couple • de
3
Winziges Zimmer, kurzes Bett und viel zu laute Klimaanlage – leider überhaupt nicht erholsam.
Pros:

Die Lage ist sehr gut. Tower Bridge ist zu Fuß schnell zu erreichen.

Cons:

Das Zimmer ist extrem winzig – man kann sich kaum um die eigene Achse drehen. Abgesehen vom Platz unter dem Bett gibt es keinerlei weitere Abstellmöglichkeiten oder Ablagen für die eigenen Sachen.
Das Bett ist so kurz, dass man die Beine nicht komplett ausstrecken kann. Zudem ist die Klimaanlage extrem laut.
An erholsame Nächte war hier absolut nicht zu denken. Keine Empfehlung!

2026-09-08 • via Nuitee
Z
Zendron • solo_traveller • it
8
2026-09-07 • via Nuitee
M
Mohammad • solo_traveller • gb
8
Pros:

Fair

2026-09-07 • via Nuitee
K
Kirstie • couple • gb
8
2026-09-05 • via Nuitee
L
Lucas • solo_traveller • at
7
Clean, but very basic hotel at great location
Pros:

Great location, in easy walking distance to Liverpool Street Station and many of the main sights like the Tower of London.

Cons:

Rooms so tiny you can barely open your suitcase with the only window in the bathroom facing a dirty courtyard for a price where in other cities you expect a room three times the size with a balcony and nice view. Welcome to central London I guess... Also their luggage storage out in the open in the reception room did not feel very secure.

2026-09-05 • via Nuitee
M
Maria • solo_traveller • ro
9
2026-09-05 • via Nuitee
K
Karol • solo_traveller • pl
8
2026-09-04 • via Nuitee
M
Mark • solo_traveller • gb
8
2026-09-04 • via Nuitee
M
Mette • family_with_children • dk
8
Pros:

Centralt , rent , muffins og vand i køleskabet hver dag , nem og hurtig ind og udtjekning

2026-09-02 • via Nuitee