Great St Helen Hotel

Hotels
7.6 (1866 reviews)
36 Great st Helens , London , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.3
Lenzuola sporche con peli e macchie poco piacevoli.
Service
8.76
The staff were very friendly and provided good service.
Location
8.8
Great location close to Liverpool St Station and various attractions.
Room Quality
6.76
Rooms were small and some lacked adequate space.
Amenities
7.29
Basic amenities provided, but could be improved.
Value for Money
7.75
Decent value considering the location and comfort.
Food and Beverage
7.3
No food service but adequate snacks provided.
Overall Experience
7.86
Overall a good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Luxurious Accommodation
Indulge in comfort at Great St Helen Hotel in London, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, ensuring assistance is always at hand during your stay at Great St Helen Hotel.

Prime Location
Located just 800 meters from the iconic Tower of London and 1.1 km from the historic Tower Bridge, Great St Helen Hotel is the perfect choice for travelers interested in exploring the city's rich heritage.

Book your stay at Great St Helen Hotel now to experience luxury and convenience in the heart of London!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1866 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 7.3
Overall Experience: 7.86
W
Wilkinson solo_traveller gb
8
nice stay and value for money
Pros:

clean room, working A/C, good shower

2026-06-06 via Nuitee
C
Christian couple at
4
2026-06-05 via Nuitee
M
Maria Candelaria solo_traveller ar
7
2026-06-05 via Nuitee
T
Tatania couple gb
6
It was pleasant and great location but the room was very hot
Pros:

Great location, comfy bed

Cons:

Tiny room and BOILING hot

2026-06-04 via Nuitee
S
Sandra couple es
10
Pros:

Me encantó!

2026-06-02 via Nuitee
E
Embrecht solo_traveller be
7
Pros:

Ligging

Cons:

Erg krap behuisd

2026-05-31 via Nuitee
A
ausbanglajutex solo_traveller bd
9
2026-05-31 via Nuitee
M
Mya solo_traveller gb
9
Pros:

Loaction

Cons:

Nothing

2026-05-29 via Nuitee
H
Holger solo_traveller de
6
Pros:

Staff was very friendly and helpful. Hotel is in a good location with clean, quiet rooms.

Cons:

The room was really very small and surely much smaller than the typical pictures shown on the internet, the bedroom had no additional window. Especially the bed was too short with a length of approx. 185 cm and placed between 2 walls. In fact too short for me, so I had to sleep diagonal in the bed. It was ok for one night and traveling alone, but I would not choose it for a longer stay.

2026-05-28 via Nuitee
L
Lilla solo_traveller hu
8
2026-05-28 via Nuitee
C
Christine solo_traveller gb
10
2026-05-27 via Nuitee
J
Jean-Pierre extended_group fr
2
Taille des chambres ridicules car anormalement petites - même pas 10 m2
Pros:

Emplacement

Cons:

Taille minuscule des chambres ne correspondant pas à la photo ci dessus

2026-05-26 via Nuitee
A
Abbie solo_traveller gb
9
2026-05-20 via Nuitee
A
Alessia solo_traveller it
6
Pros:

Camera piccola ma era presente tutto il necessario per il soggiorno

Cons:

La finestra in bagno non si poteva chiudere e rimaneva continuamente uno spiraglio aperto e nonostante un reclamo non abbiamo ricevuto assistenza dalla reception

2026-05-19 via Nuitee
D
David couple gb
7
Staff great, clean room, comfortable bed.
Pros:

N/A

Cons:

Cost for such a small basement room.

2026-05-18 via Nuitee
S
Stephen Ringlee couple us
10
Great Value Find in a Superb Location in The City
Pros:

This was a great discovery... a small hotel right off Bishopsgate in The City with a perfect location. Facility is modern, completely renovated and very well maintained. Staff is very helpful and friendly. For those doing short stays in The City of needing easy access to the Elizabeth Line via Liverpool St Station, this is perfect

Cons:

As a value hotel, you need to realize that rooms and baths are small. You get what you pay for. The room was certainly adequate for a couple.

2026-05-16 via Nuitee
K
Karen_3M Couples Grays Thurrock, Thurrock, Essex, England
8
Overall great for the price
Pros:

The hotel is in a great location and rooms are well laid out to maximise space. Love that the hotel has a lift and fridges in the rooms are a bonus. The rooms are a tiny bit small but fine for us as we only tend to use the room as a stopover if we go to a West End show. Room size is reflected fairly in the price though so we would definitely consider another stay.

Reason for 4 star rating is that we had a leaky shower (Room 205) meaning water was going under the tiles in front of the toilet & then water would squidge out when you trod on those tiles. We did report it to staff as it's one of those things you would only notice straight after showering so wouldn't necessarily be picked up by housekeeping.

2026-05-14 via Tripadvisor
D
David solo_traveller us
8
Pros:

The location was fantastic. Also right by the Liverpool Train Station giving access to other opportunities. Numerous food options nearby, all of which were affordable.

Cons:

There was little room to move in the room. It was fine for me as I was traveling alone. But if I was with another person, it would have been more challenging.

2026-05-14 via Nuitee
L
Liam solo_traveller gb
10
Central London
Pros:

Great location

2026-05-13 via Nuitee
S
Sara extended_group gb
10
2026-05-13 via Nuitee