Great St Helen Hotel

Hotels
7.6 (1889 reviews)
36 Great st Helens , London , gb
+44 20 7283 6804

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Small rooms
Cleanliness issues

Categories

Cleanliness
6.3
Lenzuola sporche con peli e macchie poco piacevoli.
Service
8.76
The staff were very friendly and provided good service.
Location
8.8
Great location close to Liverpool St Station and various attractions.
Room Quality
6.76
Rooms were small and some lacked adequate space.
Amenities
7.29
Basic amenities provided, but could be improved.
Value for Money
7.75
Decent value considering the location and comfort.
Food and Beverage
7.3
No food service but adequate snacks provided.
Overall Experience
7.86
Overall a good experience, with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 16:23

Property Description

Luxurious Accommodation
Indulge in comfort at Great St Helen Hotel in London, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom stocked with complimentary toiletries.

Convenient Amenities
Enjoy the convenience of a 24-hour front desk, ensuring assistance is always at hand during your stay at Great St Helen Hotel.

Prime Location
Located just 800 meters from the iconic Tower of London and 1.1 km from the historic Tower Bridge, Great St Helen Hotel is the perfect choice for travelers interested in exploring the city's rich heritage.

Book your stay at Great St Helen Hotel now to experience luxury and convenience in the heart of London!

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 1889 reviews
Cleanliness: 6.3
Service: 8.76
Location: 8.8
Room Quality: 6.76
Amenities: 7.29
Value for Money: 7.75
Food and Beverage: 7.3
Overall Experience: 7.86
L
Liam • solo_traveller • gb
10
2026-07-23 • via Nuitee
A
Andrius • solo_traveller • lt
10
2026-07-23 • via Nuitee
M
McMahon • solo_traveller • gb
8
Pros:

It's convenient. Located for both work and social

Cons:

The room was a bit smaller than what we have stayed in in the past and TV didn't work properly

2026-07-22 • via Nuitee
K
Ken • couple • gb
9
2026-07-21 • via Nuitee
S
Simon • solo_traveller • gb
8
2026-07-21 • via Nuitee
B
Barbara • couple • gb
9
Perfect for a one night stay in a nice area and close to everything we needed.
Pros:

Perfect location, comfortable bed and lovely staff.

2026-07-20 • via Nuitee
N
Nancy • solo_traveller • gb
7
It was the location that was perfect.
Pros:

The arrangement of the bathroom

Cons:

The ITV and related channels did not work on the television.

The bed was too high for me to get onto.

2026-07-20 • via Nuitee
M
Matthew • solo_traveller • gb
7
Pros:

Location

Cons:

Size of standard room

2026-07-19 • via Nuitee
D
Domm • solo_traveller • gb
10
2026-07-17 • via Nuitee
B
Blaž • extended_group • si
10
Pros:

Easy check in process

Cons:

/

2026-07-17 • via Nuitee
L
Louise • solo_traveller • pt
7
London trip July 2026
Pros:

Great location in the centre of the City, close walk to everywhere!

Cons:

The staff were not very welcoming, the room was very small and the AC did not work effectively.

2026-07-16 • via Nuitee
S
Sebastian • couple • gb
3
2026-07-14 • via Nuitee
A
Adio-Moses • couple • gb
2
One of the worst stays I’ve had, bed was uncomfy, tv was not working. Super cramped space.
Pros:

Location

Cons:

Terrible room, bad amenities

2026-07-13 • via Nuitee
E
Elena • solo_traveller • es
10
Pros:

La ubicación es lo mejor ! Pero superlativo 🙌👏🙌👏🕺💃🏻

2026-07-11 • via Nuitee
S
Stephen • solo_traveller • gb
1
Pros:

Room was tiny, air con useless it was awful

Cons:

Size of the room and air con

2026-07-10 • via Nuitee
J
Jonathan • solo_traveller • gb
7
2026-07-08 • via Nuitee
M
MANAMI • solo_traveller • jp
5
まぁまぁ。
Pros:

ロケーションはすごく良かった。

Cons:

Wi-Fiが弱すぎて繋がらなかった。
テレビも映らない。

2026-07-07 • via Nuitee
M
Marko • couple • de
8
Schöne Unterkunft mit toller Lage
Pros:

Liegt im Zentrum von London und ca. 200m vom Bahnhof Liverpool Street entfernt. Der Borrow Market ist auch zu Fuß erreichbar.
Sehr gute Klimaanlage und tolles Badezimmer.

Cons:

Das Zimmer war sehr klein. Mit zwei Koffern wird es schon eng. Ist mehr was für einen zwei oder drei Tage Trip.

2026-07-06 • via Nuitee
S
Samira • solo_traveller • nl
8
Suitable for a 1-2 night stay
Pros:

Location was great, 30min train ride from London City airport, close to many restaurants and tourist attractions. The room was clean and the bed was comfortable. Also the staff was very friendly.

Cons:

It was the first time in my life that I stayed at a hotel room in the basement! If I knew they have such rooms, I would have explicitly asked for something above the ground; but it was for just a night, so I didn’t mind. The room was very tiny though and people would walk by the window, literally.

2026-07-06 • via Nuitee
D
DARVIN • couple • es
10
Maravillosa Experiencia
Pros:

Maravilloso hotel en la city de Londres. La ubicación es excelente. Desde la estación de tren de Liverpool Street, caminas 5 minutos aproximadamente y llegas fácilmente al hotel. De los mejores hospedajes que he tenido ido la oportunidad de conocer. El precio es excelente, la habitación doble excelente, la atención del personal excelente, la ubicación excelente. 100% recomendado.

2026-07-05 • via Nuitee