The Nest - Complimentary Massage Included

Hotels
KG 6 Avenue 7 , Kigali , RW

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food
Cons:
Water flow issues in shower
Minor cleanliness concerns

Categories

Cleanliness
9.34
Most reviews highlight cleanliness as excellent, but some noted minor issues.
Service
9.81
Staff are frequently described as friendly and helpful.
Location
9.35
Centrally located with good access, though distance to the CBD was mentioned.
Room Quality
8.8
Rooms are generally well-rated, though some concerns about maintenance were noted.
Amenities
8.83
Positive sentiments about amenities like the free massage and airport transfer.
Value for Money
8.79
Some guests feel the price reflects the quality, though others have questioned it.
Food and Beverage
9.34
Repeated praise for the food quality and breakfast options.
Overall Experience
9.31
General consensus is a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:47

Property Description

Outdoor Swimming Pool and Garden: Enjoy a refreshing swim or relax amidst lush greenery at our outdoor swimming pool and garden.

Convenient Location: Situated close to Kigali Convention Centre, Niyo Arts Gallery, and Kigali Centenary Park, our hotel offers easy access to key attractions.

Complimentary Amenities: Benefit from a 24-hour front desk, airport transfers, shared kitchen facilities, and free WiFi during your stay at The Nest.

To book your stay at The Nest, visit our website or call us now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.79
Food and Beverage: 9.34
Overall Experience: 9.31
M
Margaret • couple • ie
10
Great, friendly option near the conference centre
Pros:

Great atmosphere, excellent service, friendly, accommodating and well maintained. Massage a nice bonus. Excellent location, could walk to KCC in 20 mins

Cons:

Pool was off site which wasn’t clear from the photos, lots of mosquitoes in the garden

2026-11-05 • via Nuitee
N
Nkoyo • solo_traveller • ng
10
Pros:

It is a lovely boutique hotel with very attentive staff. This was my second stay.

Cons:

Nothing.

2026-11-02 • via Nuitee
M
Margret • couple • rw
10
The receptionist was pretty much helpful. I booked this stay for my parents and they are old so the receptionist helped
Pros:

The customer service was excellent and the complimentary massage was what I was looking forward to and it was all perfect

Cons:

Nothing

2026-11-02 • via Nuitee
T
Thomas • family_with_children • ke
9
Great boutique-ish hotel
2026-11-02 • via Nuitee
S
Sylvie G. • family_with_children • fr
10
Wonderful place
Pros:

The staff is very attentive and very helpful. Rapid service and delicious food & drinks for all our meals.

2026-11-01 • via Nuitee
N
Nkoyo • solo_traveller • ng
8
Pros:

Exceptional service , value for money and serene. Amazing staff, especially Joshua. He is just Amazing.

2026-10-31 • via Nuitee
P
Paul • solo_traveller • nl
10
2026-10-30 • via Nuitee
N
N • extended_group • ng
10
2026-10-30 • via Nuitee
G
Gerald • solo_traveller • at
7
Tolle Atmosphäre
2026-10-30 • via Nuitee
N
Nolwazi • solo_traveller • sz
10
2026-10-28 • via Nuitee
T
Théo • solo_traveller • fr
10
2026-10-23 • via Nuitee
J
Johanna • couple • at
10
THE perfect nest in Kigali
Pros:

A beautiful place with a great location, modern design, and a cozy atmosphere. We absolutely loved the massage, and the breakfast was delicious! The staff were incredibly helpful and gave us great tips to make our stay even more perfect.
Everything was wonderful, and we felt very welcome. Highly recommended! We definitely come back!

2026-10-22 • via Nuitee
R
Robert • couple • gb
8
A really lovely short stay over. Despite some minor issues we would definitely recommend it.
Pros:

Nice boutique hotel with character. We were able to check in early which was so much appreciated after a long flight.

The complimentary community yoga class was a super experience.

The staff were lovely

Cons:

Unable to make use of the massage as our arrival day was a Sunday. Even if we could have had it on Monday morning before departing it would have been nice but the therapist didn’t start work until 1pm.
We were told we could make use of it any time we were in Kigali again (which is unlikely but a nice offer).

The blocked toilet in our room but that was quickly resolved,

We had to carry our suitcases up and down the stairs at the entrance. On departure the lovely waitress helped us but she was tiny so could have done with some burly help.

As mentioned in other reviews the food isn’t great but the warmth of the staff make up for it.

2026-10-20 • via Nuitee
J
Juliette • family_with_children • fr
9
Petit nid douillet
Pros:

Accueil, gentillesse du personnel qui cherche toujours une solution en cas de problème, quartier très calme, agréable. Chambre petite mais très propre. Lit ultra confortable. Bon petit déjeuner copieux et délicieux. Un petit nid douillet c’est vrai!

Cons:

Le service du restaurant un peu long. Surtout le soir! 2 heures d’attente. Littéralement deux heures et vingt minutes donc plus de dessert car cuisines fermées au moment du dessert 😂 mais le serveur tellement sympa et désolé pour nous. Aucune rancune.

2026-10-19 • via Nuitee
S
Shelley • solo_traveller • nz
10
Pros:

Loved it, friendly, clean, amazing food and helpful staff.

2026-10-18 • via Nuitee
V
Valerie • couple • fr
10
Pros:

Central
Accueillant
Très bonne cuisine
Chambres agréables

Cons:

RAS

2026-10-18 • via Nuitee
P
Pillay • solo_traveller • za
10
Take your time in Kigali!
Pros:

I absolutely loved the atmosphere that the location and staff create. My travels were subject to multiple changes right up to the day of travel and the team continually communicated with patience and efficiency. The front desk staff, Fabrice, Natasha and Isimbi, as well as their teams, were well organised and dedicated to making my stay as relaxing and joyful as I wanted while joining a conference, and then spending a few extra days exploring the city. The layout of the property was calming and open, with various options to enjoy a slow breakfast or meal, or sit and take in the greenery and atmosphere of The Nest. The restaurant staff were also so lovely (thanks to Melissa for the dedicated service, and to Angie for sharing her tasty food and warm personality!), as were the support staff at the bar, and amenities (George behind the wheel and Eugenia at the massage table). The front desk had great guidance for a first-timer in Kigali and they referred me to the Gedeon who ran an incredibly memorable tour across the city! I was also able to enjoy a wonderful yoga session at Live Well Rwanda, a short walk away, as the sun set over the city.

Cons:

I did have to ask for the water temperature to be checked twice (sorted in less than a few hours), and also noticed that the property might be tricky to navigate for differently-abled people. Their response to both these observations were done with kindness and consideration.

2026-10-12 • via Nuitee
J
Julie • couple • gb
9
2026-10-10 • via Nuitee
G
Garth • couple • au
8
We enjoyed our stay and in spite of the above we would recommend The Nest…
Pros:

It was set amongst lovely gardens. The room was fine. I think it would have been good to have somewhere to put your case, a fold up luggage rack, to enable you to access your clothes more easily. I also think a cloth of contrasting fabric across the end of the bed would protect the beautiful white linen.

Cons:

We loved the breakfasts and all the food , we tried most of the menu over three days…what we found difficult to understand was how we could order something, wait for it for half an hour and then when it finally arrives it is lukewarm, never piping hot? Why is this?

2026-09-15 • via Nuitee
T
theo • solo_traveller • de
6
Alles gut, aber keine Gaeste erlaubt.
Pros:

Prima

Cons:

Man darf nur gegen Gebuehr jemanden im Zimmer empfangen, Es wird auch fuer den kuezesten Besuch Geld verlangt!

2026-09-15 • via Nuitee