Sheraton Cebu Mactan Resort

Hotels
•
Sheraton
9.6 (1062 reviews)
Punta Engaño Road, Mactan Island Lapu-Lapu City , Mactan , PH
+63 32 520 5500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Lovely views
Great staff
Cons:
Frequent shortages of items
High prices for amenities

Categories

Cleanliness
9.46
The property is showing signs of wear, suggesting a need for maintenance.
Service
10
Staff are noted as great and helpful despite operational issues.
Location
10
The views from the hotel are lovely, enhancing the overall experience.
Room Quality
9.46
Rooms are nice, although there were complaints about noise from the A/C.
Amenities
9.46
Limited poolside space and occasional shortages in supplies were noted.
Value for Money
9.46
Prices are considered high for what's offered, affecting overall value.
Food and Beverage
8.96
Regular shortages of food and drinks led to several complaints.
Overall Experience
10
While there were significant issues, the overall enjoyment of the trip remains evident.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:46

Property Description

Luxurious Beachfront Accommodation
Experience 5-star luxury at Sheraton Cebu Mactan Resort, ideally located in Mactan. Enjoy stunning sea views from your balcony in select rooms.

Top-Notch Amenities
Relax by the outdoor swimming pool, stay fit at the modern fitness centre, and indulge in delicious cuisine at the on-site restaurant.

Convenient Location
Explore nearby attractions with tips from our helpful reception, including Shangri-La Beach and Ayala Center Cebu. The airport is just a short drive away for easy travel.

To book your luxurious stay at Sheraton Cebu Mactan Resort, visit our website now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.6
Based on 1062 reviews
Cleanliness: 9.46
Service: 10
Location: 10
Room Quality: 9.46
Amenities: 9.46
Value for Money: 9.46
Food and Beverage: 8.96
Overall Experience: 10
M
Masaya • family_with_children • ph
10
Pros:

ホテル内にはラグーン状に設計されたプライベートビーチがあり、安心して海水浴を楽しむことができました。ビーチやプールでは監視員の方がしっかりと見守っており、安心して過ごすことができました。
また、ホテルの規模や設備を考えると、料金も非常にリーズナブルで、宿泊先として選びやすいホテルだと思います。

Cons:

特にありません。

2026-10-14 • via Nuitee
C
Chun Jui • solo_traveller • tw
7
Pros:

The food in DIP is a must try

Cons:

The water for shower is very weak and not hot enough

2026-10-12 • via Nuitee
Y
YOU QUAN • solo_traveller • tw
10
2026-10-11 • via Nuitee
Y
Yuto • couple • jp
10
2026-09-17 • via Nuitee
品諺 • solo_traveller • tw
8
2026-09-14 • via Nuitee
J
Judith • couple • ch
5
2026-09-14 • via Nuitee
J
Jacquiline • extended_group • ph
10
Pros:

New, clean, luxe

Cons:

Overpriced a tad bit

2026-09-07 • via Nuitee
C
Cindy • couple • us
9
2026-09-06 • via Nuitee
° • solo_traveller • gb
10
2026-09-05 • via Nuitee
R
Raven • couple • au
10
Fantastic.
Pros:

The team

Cons:

The neighbourhood outside

2026-09-05 • via Nuitee
N
Naoko • family_with_children • jp
9
2026-09-03 • via Nuitee
A
Allan A. • family_with_children • be
9
C'est un droit à être si on veut rester à l'hôtel.
Pros:

La variété de la cuisine exotique. Petit déjeuné excellent (fruits, "Taho" (tradition filipine), etc). La variété d'activité dans l'hôtel. Nous avons droit aussi au "glace" à partir de 15:00 pour les jours près de la piscine.

Cons:

La plaque n'est en sable fin mais nous avons la possibilité d'avoir des chaussures de plage gratuitement.

2026-09-02 • via Nuitee
I
IZIKbz • solo_traveller • il
10
Pros:

The place is very invest. A beautiful garden, swimming pools, sea beach restaurants, decorated beautiful.

Cons:

Disappointed from the DIP restaurant

2026-08-30 • via Nuitee
M
Marevil • extended_group • nl
8
Pros:

Bigger rooms and reasonable price

Cons:

Internet connection is so poor. And the main entrance it seems like located at the back of the hotel. A bit strange.

2026-08-25 • via Nuitee
N
Nena • extended_group • ae
9
Cons:

AC in our room was not cooling

2026-08-25 • via Nuitee
D
Decebeth • family_with_children • se
10
2026-08-16 • via Nuitee
S
SOTA • extended_group • jp
9
2026-08-15 • via Nuitee
L
lori • solo_traveller • ph
9
Pros:

Rooms food spa

Cons:

None

2026-08-15 • via Nuitee
N
Nils Daniel Nilsen • couple • no
10
Clean and great staff.
Pros:

It was clean and huge.

Cons:

Hallways where without aircondition.

2026-08-13 • via Nuitee
Денис • family_with_children • ru
10
2026-08-12 • via Nuitee