The Sail Hotel - My Khe Beach

Hotels
8.5 (266 reviews)
11 Đỗ Bá , Da Nang , vn

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Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Inconsistent breakfast quality

Categories

Cleanliness
6.46
Multiple mentions of cleanliness issues, including cockroaches and dirty mirrors.
Service
9.93
Staff described as friendly and helpful, with multiple positive mentions.
Location
9.47
Excellent location close to the beach and restaurants.
Room Quality
8.42
Rooms were generally comfortable but varied experiences noted.
Amenities
8.45
Decent facilities overall, though some amenities like the pool were crowded.
Value for Money
8.91
Fair price for the quality of stay, aligned with expectations.
Food and Beverage
7.46
Mixed feedback on breakfast quality, with some items served cold.
Overall Experience
8.93
Overall positive experience despite some noted flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:57

Property Description

Luxurious Accommodation Near My Khe Beach

Outdoor Swimming Pool and Restaurant
The Sail Hotel offers a relaxing stay with an outdoor swimming pool and a restaurant where guests can enjoy delicious meals. The terrace provides a perfect spot to unwind and enjoy the surroundings.

Comfortable Rooms with City Views
Each room at The Sail Hotel features a desk, private bathroom with free toiletries, and some even offer stunning city views. The rooms are equipped with modern amenities including a TV and a hairdryer for a comfortable stay.

Convenient Amenities and Nearby Attractions
Guests can enjoy free WiFi, room service, and a 24-hour front desk at this 4-star hotel. Located just 200 meters from My Khe Beach, with Bac My An Beach and Love Lock Bridge Da Nang nearby, The Sail Hotel is the perfect choice for your next stay in Da Nang.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.5
Based on 266 reviews
Cleanliness: 6.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 8.93
B
Brianna • couple • au
9
2026-06-27 • via Nuitee
L
Luan • family_with_children • vn
10
2026-06-26 • via Nuitee
D
Diệu Linh • solo_traveller • vn
10
Pros:

Phòng sạch sẽ, tiện ich

2026-06-24 • via Nuitee
M
Mathis • solo_traveller • fr
8
2026-06-23 • via Nuitee
Y
Yann • family_with_children • fr
8
2026-06-22 • via Nuitee
E
Ewelina • couple • gb
9
Great stay overall, but a few fixes would make it perfect
Pros:

* Great location – close to the beach, shops, and restaurants, so everything was walkable.
* Huge, comfortable bed – really spacious and great for a good night's sleep.
* Rooftop swimming pool – amazing views and a perfect way to cool off.
* Delicious breakfast – good variety and tasty options each morning.
* Daily room service – fresh towels and tidy-up every day, which was much appreciated.

Cons:

· Aircon issue – it turned off whenever we left the room, so we came back to a hot space that took ages to cool down again.
· Weird smell at reception – unpleasant and musty, almost like a cemetery – not a great first impression and the hot air from the outside made it even worse.
· TV problems – it kept playing up and seemed like it had no licence, so we couldn't watch anything at all.

2026-06-20 • via Nuitee
T
Tomas • family_with_children • cz
8
2026-06-19 • via Nuitee
A
Anh • family_with_children • vn
8
2026-06-19 • via Nuitee
M
Mai Hương • extended_group • vn
9
2026-06-17 • via Nuitee
R
René • solo_traveller • nl
7
2026-06-14 • via Nuitee
S
Sourabh • solo_traveller • in
3
2026-06-14 • via Nuitee
H
Hadzzier • family_with_children • sg
8
Comfortable stay.
Pros:

Walking distance to the beach, cafe and restaurants. Breakfast included.

Cons:

Nil

2026-06-13 • via Nuitee
M
Michał • solo_traveller • pl
10
Pros:

Świetny hotel, świetna atmosfera, przemiła obsługa, bardzo dobrze położony, blisko do plaży, kawiarni, barów oraz restauracji

2026-06-11 • via Nuitee
M
Maria • solo_traveller • ru
6
Pros:

У отеля хорошее расположение, пляж и все необходимое рядом. Завтраки обычные. Цена для жанного отеля высоковпта рядом жиди в более бюджетном по стоимости отеле, но со значительно более высоким уровнем сервиса. Очень не понравился штраф в млн донгов за сушку одежды в номере. При этом балклна нет ванной нет н одного кручка или что-то на чем можно было бы хотя бы нижнее белье повешать. Да, вокруг много прачесных и недорогих, но как сушить купальник и нижнее белье??? Второй раз здесь не останавлюсь

2026-06-10 • via Nuitee
T
Thúy • family_with_children • vn
8
2026-06-10 • via Nuitee
T
Thái Huy • family_with_children • vn
6
2026-06-07 • via Nuitee
A
Alok • couple • jp
6
Pros:

The slow A/C cooling in the horrible hot weather and them not using their A/C at the lobby really killed the vibe of the stay. Otherwise the breakfast and room were decent. The staff were also not particularly friendly. They were just doing their jobs. Probably only liked just the bell boy who helped us with our luggages. He was really nice.

2026-06-03 • via Nuitee
A
Alan • solo_traveller • ch
9
Pros:

The staff in the hotel were very helpful.
Nancy was always smiling and asking if everything was good and if I needed anything. I would definitely go back.

Cons:

Breakfast was mainly Asian dishes as you would expect.

2026-06-02 • via Nuitee
N
Nguyễn • solo_traveller • vn
6
Pros:

Gần biển

Cons:

Phòng gần khu vực kho cleaner, hơi ồn. Cầu thang lên bể bơi lối đi hẹp. Buffet chưa đa dạng

2026-06-02 • via Nuitee
Z
Zameer • solo_traveller • ae
1
Very disappointed
Pros:

I only like the location

Cons:

My experience at this hotel was very disappointing.
Upon arrival for check-in, the reception area had no air conditioning. I was literally sweating while waiting to complete the check-in process.
I had originally booked the hotel for three nights. However, due to my visa expiry date, the hotel informed me that I would only be allowed to stay for two nights, which I understood and accepted as it was explained to be a government policy. I therefore paid for the two nights in advance.
The following day, I left the hotel at 6:00 AM to visit Bana Hills and returned after 10:00 PM. To my surprise, the reception staff stopped me and demanded additional payment for the second night's stay. The explanations given were inconsistent. Initially, I was told that the room rate had changed. Later, I was told that Booking.com had charged a different rate for that night. Afterwards, another reason was provided. The staff member's behaviour was rude and unprofessional. His communication in English was poor, yet he repeatedly asked me, "Do you understand English?" which I found disrespectful and inappropriate.
The room cleanliness was also below standard, and I have photographs to support my concerns. The hotel staff even instructed guests to maintain a specific room temperature, which is something I have never experienced despite staying in many hotels around the world.
In addition, the breakfast quality was poor, and the swimming pool was dirty and not properly maintained.
Based on my experience, I strongly believe that the Da Nang tourism authorities should conduct a detailed inspection of this property. On Booking.com, this hotel is advertised as a 4-star hotel, but in my opinion, it does not meet even basic 2-star standards. The facilities, cleanliness, and customer service were far below expectations.
Overall, this was one of the worst hotel experiences I have had, mainly due to the poor service, lack of professionalism, and inadequate facilities.

2026-06-01 • via Nuitee