The Hotel Ljubljana

Hotels
8.9 (5028 reviews)
29 Cankarjevo nabrežje Cankarjevo nabrežje 29, 1000 Ljubljana , Ljubljana , si

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Shower water issues
Limited parking availability

Categories

Cleanliness
8.5
Room quality was good, but the shower issues raised concerns about cleanliness.
Service
9.2
Staff were very polite and ready to help, providing an excellent level of service.
Location
9.2
Located in the center of the old town, ideal for exploring.
Room Quality
8.9
Rooms were spacious, comfortable, with some issues mentioned regarding the deluxe double.
Amenities
8.7
Amenities such as breakfast were appreciated, though parking was a concern.
Value for Money
8.7
Prices might be high considering parking costs in the area.
Food and Beverage
9
Breakfast options were varied and well-liked by guests.
Overall Experience
9
Overall a lovely stay, with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 11:41

Property Description

Luxurious Accommodations

The Hotel Ljubljana offers elegantly designed air-conditioned rooms with modern amenities such as flat-screen TVs, comfortable bedding, and private bathrooms. Each room is thoughtfully furnished to ensure a relaxing stay for every guest.

Culinary Delights

Indulge in a delightful culinary experience at our on-site restaurant, where you can savor a variety of dishes ranging from French delicacies to Greek specialties and Italian favorites. For guests with dietary preferences, we also offer vegetarian, dairy-free, and vegan options to cater to every palate.

Convenient Location

Conveniently located near Ljubljana's top attractions including the Train Station, Castle, and Cobblers' Bridge, The Hotel Ljubljana provides easy access to the city's key landmarks. Explore the beauty of Ljubljana with comfort and ease during your stay with us.

Book your stay at The Hotel Ljubljana now and experience luxury and convenience in the heart of Ljubljana.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LJU

Location

Guest Reviews

8.9
Based on 5028 reviews
Cleanliness: 8.5
Service: 9.2
Location: 9.2
Room Quality: 8.9
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 9
Overall Experience: 9
R
Robert couple ro
10
2026-08-15 via Nuitee
O
Olivia Allen extended_group gb
4
Great rooms, great location, abysmal customer service, rudest staff.
Pros:

Location, rooms, beds etc were all fantastic!

Cons:

We experienced some of the most shocking customer service and rudest staff we've ever come across. They sent up a faulty/damaged iron and refused to accept any responsibility when it damaged one of our dresses. Even a simple apology and a commitment to repair or remove the iron from rotation would have been sufficient.
On the day of check out we came down for breakfast in the last 20mins of the breakfast period and were repeteadly told to "hurry up, lady" and spoken to so incredibly rudely by one of the wait staff. The chef refused to prepare one of the orders and we weren't informed until after they closed the kitchen. We spoke with the chef who attempted (pathetically) to intimidate us and watched as he and the member of the wait staff blamed eachother for the issue.
It was clear that despite the hotel having lovely rooms in a central location, management are clearly doing a terrrible job at creating a safe and productive working environment for their staff - I can't imagine that the terrible customer service could be caused by anything other than an abusive workplace that thrives on blame culture. I'd advise management to rethink how they treat their staff so that they can provide a consistent service to the customers.
It's a real shame that the customer service completely overshadowed what would otherwise have been a lovely stay.

2026-08-15 via Nuitee
F
fabrice extended_group fr
8
Un hôtel idéalement situé pour visiter Lubjana
Pros:

L’emplacement en plein centre ville

Cons:

Un peu cher

2026-08-15 via Nuitee
T
Tom solo_traveller lu
8
2026-08-15 via Nuitee
T
Thibault couple fr
9
Fantastic location for a city escape in Ljubljana
Pros:

- localisation: en plein centre de la vieille ville
- calme: malgré cela il n’y avait pas de bruit et nous avons super bien dormi
- équipement: la chambre était moderne et pratique décorée avec bon goût

Cons:

Breakfast: le service était un peu long (mais c’est du détail)

2026-08-15 via Nuitee
L
Lili family_with_children hu
9
Nagyon jó
Pros:

Kiváló helyen minőségileg felújított tiszta kényelmes

Cons:

A reggeli nem svédasztalos

2026-08-15 via Nuitee
A
Andreas extended_group at
10
2026-08-14 via Nuitee
M
Mehret couple gb
3
2026-08-14 via Nuitee
R
Rupert family_with_children gb
8
2026-08-13 via Nuitee
A
acarvajal007 family_with_children es
8
Pros:

La ubicación, trato del personal, limpieza habitación y desayunos.

Cons:

Tamaño habitación y aire acondicionado justo

2026-08-12 via Nuitee
O
Ora Lot Jacobi solo_traveller il
5
Cons:

דלת שירותים שבורה אען פרכיות

2026-08-12 via Nuitee
P
Philippe couple fr
9
2026-08-12 via Nuitee
A
amelie couple fr
10
Merveilleux
Pros:

Accueil chambre petit déjeuner super

Cons:

Rien

2026-08-12 via Nuitee
N
Nancy couple gb
8
V convenient location, comfy room, great breakfast, everything you needed
Pros:

Breakfast and location were spot on

Cons:

Drilling and building work next door noisy at breakfast but not their fault

2026-08-12 via Nuitee
C
Carole couple gb
8
Good hotel located in the pedestrian area of the old town
Pros:

The Hotel is in the heart of the old town, so very convenient for all sightseeing. Having breakfast sitting outside by the river is very pleasant and to be recommended. Everything very clean and the staff were lovely.

Cons:

The room was not like the picture - it was quite a lot smaller. It was called Deluxe, and was described as spacious, but really wasn’t. There was very little space between the end of the bed and the desk. Also, just one window, whereas two in the marketing photo, so not as light as we’d hoped. The room next door looked far more like the Deluxe model we had expected.

2026-08-11 via Nuitee
E
Emmanuel family_with_children fr
8
Très bon séjour dans un bel hôtel idéalement placé
Pros:

Emplacement idéal. Très bon petit déjeuner avec une large plage horaire. Belle chambre bien aménagée. Literie de qualité. Mini bar bien achalandé.

Cons:

Du chocolat chaud aurait été apprécié au petit déjeuner. L’air conditionné fonctionne bien mais est particulièrement bruyant.

2026-08-11 via Nuitee
S
sophie couple fr
10
Très bon séjour dans cet hôtel très bien situé et confortable. Personnel prévenant, très bon petit déjeuner
Pros:

Central et très confortable

Cons:

Rien à dire

2026-08-11 via Nuitee
L
Louw solo_traveller za
7
Pros:

The beds were very comfortable and we had a wonderful hot shower every night.

Cons:

One morning we had to go out early for a tour and when we wanted to go for breakfast at 7:00 the waiter rudely scold us away as they were not ready. We only got breakfast at 07:20.

2026-08-10 via Nuitee
G
G.Ádám solo_traveller hu
10
2026-08-10 via Nuitee
K
Katarina family_with_children si
10
2026-08-10 via Nuitee