Fairfield by Marriott San Jose Airport Alajuela

Hotels
•
Fairfield Inn
8.8 (4669 reviews)
Radial Francisco J. Orlich, Plaza Los Mangos , Alajuela City , CR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Rigid customer service
Room quality issues
Limited gym facilities

Categories

Cleanliness
8.51
Several reviews mention clean and tidy rooms, though some highlight aging facilities.
Service
9.48
Staff is frequently described as friendly and accommodating, with one notable complaint regarding rigidity in customer service.
Location
9.52
Great proximity to the airport, with many positive remarks about convenience.
Room Quality
7.97
While rooms are generally clean and spacious, some reviews mention issues with bed quality.
Amenities
8.5
Amenities like free shuttle and breakfast are positively noted, though some wish for better gym facilities.
Value for Money
8.46
General agreement that the hotel provides good value considering the location and services.
Food and Beverage
9.01
Breakfast receives high praise, though some mention room for improvement in variety.
Overall Experience
8.98
Most guests had a very positive experience, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Luxurious Accommodation
Fairfield by Marriott San Jose Airport Alajuela offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, flat-screen TV, and a private bathroom, providing guests with a relaxing retreat after a day of exploration.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at the hotel. The free shuttle service makes transportation hassle-free, while the on-site restaurant and bar offer delicious dining options for a delightful culinary experience.

Prime Location
Situated just 2 km from Juan Santamaría International Airport, the hotel is also close to popular attractions like Poas National Park and Alejandro Morera Soto Stadium. With Parque Viva and Parque Diversiones nearby, guests can easily explore the vibrant surroundings. Book your stay at Fairfield by Marriott San Jose Airport Alajuela for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.8
Based on 4669 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
J
Jennifer • solo_traveller • us
10
Pros:

They have an outdoor pool that they share with the 'sister" property next door.

2026-09-19 • via Nuitee
K
Karine • family_with_children • fr
8
Pros:

La proximité de l'aéroport

Cons:

La piscine est très petite et pour deux hôtels

2026-09-19 • via Nuitee
D
David • solo_traveller • cr
10
2026-09-18 • via Nuitee
R
Ruiz • extended_group • cr
1
2026-09-18 • via Nuitee
L
LUIZ_FELIPE • solo_traveller • pt
7
Bom custo x benefício
2026-09-18 • via Nuitee
U
Uwe • couple • de
8
2026-09-17 • via Nuitee
D
David • solo_traveller • gb
10
I would stay again without hesitation
Pros:

I wanted a nice place to sleep after a 12 hour flight from europe. thats what i got

Cons:

It would have been nice to have had fried bacon

2026-09-16 • via Nuitee
F
fmkoll • solo_traveller • us
10
2026-09-15 • via Nuitee
S
Sharan • family_with_children • gb
4
Good location but rubbish breakfast and service.
Pros:

Good location for staying near the airport and the shuttle was great.

Cons:

The service was very poor. The breakfast was only okay but there was never enough food out and staff were very slow to replenish the buffet when things ran out. The rooms were okay but the showers had very poor pressure.We stayed twice, two weeks apart, both times one of the two treadmills in the gym was out of service. They should put a sign limiting guests to 30 miutes max per mahine because there are so few machines.

2026-09-15 • via Nuitee
I
Ignacio • couple • cl
9
2026-09-15 • via Nuitee
B
Babayev • solo_traveller • il
10
2026-09-15 • via Nuitee
T
Theresa • solo_traveller • de
9
Gut für eine Nacht
Pros:

Freundliches Personal, bequeme Betten, sauber, sehr gutes Frühstück. Praktischer Shuttleservice vom und zum Airport im halbe Stunden Takt. Ruhig und fußläufig zum Walmart.

Cons:

Die Kommunikation im Vorfeld bzgl Instruktionen zum Shuttle hat uns gefehlt. Nachfragen wurden idr Tage später beantwortet. Wir saßen dann in einem Shuttle vom Airport auf dem Fairfield drauf stand und fragten auch den Fahrer, der meinte:ja! Doch er lud uns am falschen Mariott (eines vom Fairfield) ab, was uns unnötig viel Zeit kostete. Wir wollten einfach nur ins Bett fallen. Am nächsten Tag musste ich den Mietwagen holen und mit Shuttle zurück Richtung Airport. Wir hielten an der roten Ampel direkt vor der Autovermietung, aber der Fahrer weigerte sich strikt mich raus zu lassen. Ich musste bis zum Airport mitfahren, dort auf den Shuttle des Vermieters warten und dann wegen Stau 30 min zurück fahren. Unnötig! Der Minikühlschrank im Zimmer funktionierte nicht.

2026-09-14 • via Nuitee
A
Alec • solo_traveller • us
6
2026-09-14 • via Nuitee
A
Antony • family_with_children • gb
9
2026-09-13 • via Nuitee
M
Maximilian • couple • gb
10
Very pleasant stay before our early flight!
Pros:

Nice facilities, was great to be able to use the small gym and do some quick laundry before our flight. Great breakfast and starts early so you can make use of it even if you have an early flight. Shuttle to the airport is very easy to use.

Cons:

Shuttle can get stuck in traffic on the busy road and end up taking a bit of time to get to the airport

2026-09-13 • via Nuitee
E
Ester • family_with_children • us
10
Good Airport Stay
Pros:

Only stayed here for one night before our early AM flight, but the hotel and its staff was great. We took the shuttle to the airport in the morning as well.

Cons:

Nothing comes to mind.

2026-09-12 • via Nuitee
C
Colin • solo_traveller • au
10
2026-09-12 • via Nuitee
E
Emily • solo_traveller • us
10
Pros:

All of the staff was incredibly friendly, the food for breakfast and dinner was outstanding, everything was clean and the beds were very comfortable!

2026-09-12 • via Nuitee
P
Pierre A • couple • ca
8
Pros:

Parfait hotel pour une nuit avant ou après un vol. Hôtel d’aéroport très bien équipé.

Cons:

C’était à la hauteur de mes attentes.

2026-09-11 • via Nuitee
T
Tal • couple • il
10
Pros:

We stayed here for one night, and it was perfect for a stopover. The hotel was very clean, comfortable, and had everything we needed for a short stay. The staff were incredibly kind and welcoming, and the food was amazing

Cons:

Nothing

2026-09-11 • via Nuitee