Fairfield by Marriott San Jose Airport Alajuela

Hotels
•
Fairfield Inn
8.8 (4669 reviews)
Radial Francisco J. Orlich, Plaza Los Mangos , Alajuela City , CR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Rigid customer service
Room quality issues
Limited gym facilities

Categories

Cleanliness
8.51
Several reviews mention clean and tidy rooms, though some highlight aging facilities.
Service
9.48
Staff is frequently described as friendly and accommodating, with one notable complaint regarding rigidity in customer service.
Location
9.52
Great proximity to the airport, with many positive remarks about convenience.
Room Quality
7.97
While rooms are generally clean and spacious, some reviews mention issues with bed quality.
Amenities
8.5
Amenities like free shuttle and breakfast are positively noted, though some wish for better gym facilities.
Value for Money
8.46
General agreement that the hotel provides good value considering the location and services.
Food and Beverage
9.01
Breakfast receives high praise, though some mention room for improvement in variety.
Overall Experience
8.98
Most guests had a very positive experience, with minor complaints noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:08

Property Description

Luxurious Accommodation
Fairfield by Marriott San Jose Airport Alajuela offers air-conditioned rooms with modern amenities, ensuring a comfortable stay. Each room is equipped with a desk, safety deposit box, flat-screen TV, and a private bathroom, providing guests with a relaxing retreat after a day of exploration.

Convenient Facilities
Guests can enjoy the convenience of a fitness centre, private parking, and a 24-hour front desk at the hotel. The free shuttle service makes transportation hassle-free, while the on-site restaurant and bar offer delicious dining options for a delightful culinary experience.

Prime Location
Situated just 2 km from Juan Santamaría International Airport, the hotel is also close to popular attractions like Poas National Park and Alejandro Morera Soto Stadium. With Parque Viva and Parque Diversiones nearby, guests can easily explore the vibrant surroundings. Book your stay at Fairfield by Marriott San Jose Airport Alajuela for a memorable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

8.8
Based on 4669 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
S
Shir • family_with_children • il
7
Pros:

The staff was very nice and helpful, the location is great next to walmart and a big mall

Cons:

The room felt small and a little suffocating with an old design that made it feel smaller , but great for one night

2026-10-30 • via Nuitee
M
Mark • family_with_children • gb
7
Pros:

Location

Cons:

Having to wait over an hour for the shuttle and when it finally turned up cramming so many in it was very uncomfortable all the time people trying to scam you claiming they worked for the hotel

2026-10-27 • via Nuitee
M
Maria • family_with_children • gr
10
Great stay! 👍🏻
Pros:

I only stayed for one night, but everything was wonderful! The bed was comfortable, the room was clean, and the breakfast was excellent with plenty of options.

Cons:

The only negative thing I noticed was that the wake-up call I had requested the night before never came.

2026-10-26 • via Nuitee
M
Marcus • solo_traveller • pe
9
Great location
Pros:

Location and cleanliness

Cons:

N/A

2026-10-26 • via Nuitee
F
Francesca • solo_traveller • it
10
2026-10-26 • via Nuitee
W
William • extended_group • us
9
2026-10-26 • via Nuitee
M
Miguel • couple • pt
1
Total falta de apoio
2026-10-25 • via Nuitee
G
Gregory • couple • gb
8
Convenient and friendly airport hotel
Pros:

The shuttle bus that took us from airport to hotel was on time and driver friendly and helpful. The staff once we arrived were also friendly and helpful despite it being in the early hours of the morning. Our room was a good size, nice and clean and comfortable. The bathroom likewise was clean and I liked the decorative tiles.

Cons:

Only slight negatives were the lack of anywhere to hang our towels in the bathroom and quite water weak pressure in the shower. Plus the walls are quite thin - we could hear another guest snoring all night long. Aside from that, a decent hotel.

2026-10-25 • via Nuitee
S
Susan • solo_traveller • us
7
I’ll be back
Pros:

Location and staff

Cons:

Not a dislike just a suggestion. A make up mirror would be a nice addition

2026-10-24 • via Nuitee
R
Ralph • family_with_children • de
9
Super Startpunkt für einen Costa Rica-Road-Trip
Pros:

Sehr gutes Hotel für einen Stop-over, soll heißen wenn man vor einem Costa Rica Road-Trip eine Nacht in San Jose nahe dem Glughafen verbringen möchte / muss (wie bei uns der Fall). Das Personal ist super-freundlich und mega-hilfsbereit. Das Frühstücks-Buffet ist umfassend und frisch / angemessen. Die Zimmer sind ausreichend geräumig mit schönem Bad. In der Nâhe (zu Fuß ca. 10 Min.) ist eine große Mall mit einigen ATMs.

Cons:

Das Zentrum von San Jose ist ca. 30 Min. mit dem Auto entfernt, wobei das Zentrum von San Jose nur bedingt interessant ist.

2026-10-24 • via Nuitee
A
Axelle • couple • fr
10
2026-10-24 • via Nuitee
F
Fabiana • couple • br
9
Hospedagem de qualidade é otimo atendimento.
Pros:

Excelente hotel próximo do aeroporto, com estrutura, quarto confortável, restaurante com opções variadas e bom atendimento.

Cons:

Achei o café da manhã sem muita variedade.

2026-10-23 • via Nuitee
J
Jonathan • couple • cr
10
2026-10-20 • via Nuitee
E
Emerson • family_with_children • ca
8
Pros:

Good Breakfast, nice staff. The room was clean.

Cons:

Hotel is hard to get to when comming from the Highway.

2026-10-19 • via Nuitee
J
Jiri • couple • cz
10
2026-10-16 • via Nuitee
C
Claire • family_with_children • es
9
2026-10-16 • via Nuitee
N
Nannette • family_with_children • nl
7
Pros:

Shuttle service van en naar airport

2026-10-15 • via Nuitee
P
Peter • family_with_children • hu
9
2026-10-12 • via Nuitee
J
Jean • solo_traveller • gb
10
Comfortable stay close to the airport
Pros:

The hotel was close to the airport with free airport shuttle. The room was comfortable and it's next door to several restaurants. The gym is a little small but the equipment available is in great condition.

2026-10-12 • via Nuitee
P
Peter • family_with_children • hu
6
2026-10-12 • via Nuitee