Pets allowed

Facilities

Free breakfast
Carport
Free WiFi
Luggage storage
Continental breakfast
Designated smoking area
Street parking
Concierge service
Wheelchair accessible
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty floors
Noise from the room

Categories

Cleanliness
7.88
Floors were dirty and stained our feet.
Service
9.35
Such friendly, helpful, accommodating staff!!
Location
9.39
Great location, excelente ubicación.
Room Quality
8.34
Beautiful room, very comfortable, but had noise issues.
Amenities
8.87
Nice pool, had a pool and great breakfast.
Value for Money
8.33
Good value for money, price was really good.
Food and Beverage
8.88
Breakfast & coffee were very good.
Overall Experience
9.35
Restful vacation despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:40

Property Description

Recreational Amenities and Services
Enjoy the outdoor pool, bicycles for rent, and complimentary wireless internet access. Take advantage of the concierge services and wedding services during your stay.

Dining and Breakfast Options
Indulge in a satisfying meal at the hotel's restaurant, and don't miss the complimentary continental breakfast served daily from 8:00 AM to 11:00 AM.

Room Comfort and Entertainment
Relax in one of the 8 air-conditioned rooms with flat-screen TVs, down comforters, and premium bedding. Stay connected with free Wi-Fi and enjoy cable programming for entertainment.

For a memorable stay near Punta Langosta Pier, book your accommodation at Hotel Boutique Villas Segovia Suites Cozumel now.

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 90 reviews
Cleanliness: 7.88
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 9.35
A
Ana Lucía • family_with_children • ar
8
Agradable
Pros:

Muy amplia la habitación, cómoda y completa. El hotel es muy pintoresco, muy agradable

Cons:

La ubicación. No era mala pero no estaba ni muy cerca del centro ni cerca de alguna playa. Si tenía los supermercados cerca

2026-05-26 • via Nuitee
T
Tsourtsoulas • extended_group • gr
6
A bit of a disappointment!
Pros:

The house itself has tremendous potential but unfortunately it needs a fresh decorator, a coat of paint and updated furniture and mattresses.

Cons:

My original room was full of mildew. There was no other available rooms so I had to stay there but was compensated for the night and given breakfast.
Actually if it weren’t for the hotel manager, Christian, we would have stopped payment on our credit card ( which by the way Bookings killed us on the exchange rate) and gone somewhere else.
He managed to smooth things over but 2 of the 3 rooms we booked were far from the pictures on Bookings site.
The second room we got the following day was comfortable and clean.


Also no breakfast was included and again Bookings was very unclear about that.
Paid breakfast was marvelous, however! Everything was freshly cooked to order and a wide variety to choose.

It’s a sin the owner isn’t more diligent with the treasure he holds. Get rid of the peacocks!

2026-05-26 • via Nuitee
C
Camilla • couple • it
7
Good for sleeping 1/2 nights
Pros:

Nice pool area, great breakfast.

Cons:

Very old style, some devices made noise in the room, staff not that friendly.

2026-05-26 • via Nuitee
B
Björn • solo_traveller • de
8
Pros:

Leckeres Frühstück, sehr freundliche Menschen, Anlage selber war okay, der Pool nicht so einladend aber schöner Garten und ruhig zum liegen.

2026-05-23 • via Nuitee
R
Rhonda • extended_group • us
9
Room was so big the 1 a/c couldn't cool the whole room.
Pros:

Location was excellent, just 2-3 blocks off the Melgar but in a quiet neighborhood.

Cons:

The room was very large which was nice but the 1 a/c unit did not cool the whole room. Bathroom was hot with the door closed. We kept the large closet door shut to help with the air. The worst part though was the location of the split was right above one of the king size beds and blew right down on the bed all night. Uncomfortable trying to keep room cool.

2026-05-17 • via Nuitee
E
Erika • couple • us
10
The place was beautiful and very clean. The staff was amazing and the location was perfect.
Pros:

The property was so relaxing and quiet.

2026-04-24 • via Nuitee
C
Cátia • couple • br
8
Fomos super bem acolhidos, lugar extremamente limpo, tiveram um carinho enorme ao preparar um café da manhã pra gente…
Pros:

Lugar super aconchegante, pessoal super simpático,

Cons:

Colchão e não tem espelho de corpo inteiro.

2026-04-20 • via Nuitee
D
Dominic • couple • at
9
2026-04-13 • via Nuitee
R
ROXANA • solo_traveller • mx
9
Hotel con estancia agradable y tranquila.
Pros:

Alojamiento cómodo, amplio, tranquilo y desayuno excelente !!

2026-04-11 • via Nuitee
D
Doris • family_with_children • de
8
Pros:

Top Lage, alles zu Fuß erreichbar; riesiges Zimmer und schön familiär

2026-04-09 • via Nuitee
S
Stephen • couple • us
9
2026-04-08 • via Nuitee
J
John • couple • ca
10
Pros:

Friendly staff, fantastic breakfast and walking distance to restaurants and nightlife.

2026-03-30 • via Nuitee
C
Catherine • couple • fr
10
Pros:

classy place, excellent breakfast and really comfortable pool area

Cons:

nothing

2026-03-22 • via Nuitee
M
Madyson • couple • us
10
Pros:

staff was very helpful and kind! property was lovely and well maintained! would definitely stay here again :)

2026-03-19 • via Nuitee
H
Henk • family_with_children • nl
9
Heerlijk genoten in een enorm ruime kamer
Pros:

Heerlijk ontbijt met veel keuze.
Gezellige ruimte in een huiskamersfeer
Heel vriendelijke bediening

Cons:

De badkamer kan een upgrade gebruiken. Er liep erg veel douchewater op de vloer door het douchen in een bad dat hoger lag dan de tegels er omheen.

2026-03-16 • via Nuitee
S
Sidney • couple • ca
10
2026-03-11 • via Nuitee
C
Carolyn • couple • ca
8
Muchas Gracias to the staff. They are very professional, hardworking and cheerful.
Pros:

The breakfast was excellent, the staff is outstanding, the hotel is a beautiful old home close to the downtown.

Cons:

Our room was at the front of the hotel, and it was quite noisy.

2026-03-06 • via Nuitee
R
Romain • couple • fr
9
Lieu confortable légèrement à l’écart du centre
Pros:

La grande chambre
Le calme
Le petit déjeuner
Pouvoir se garer à l’intérieur la nuit

2026-03-02 • via Nuitee
S
Scott • couple • us
7
Nice low price place to stay.
Pros:

Low price and friendly manager and staff. Close to Mega store and a few restaurants. Easy to walk to downtown area.

Cons:

Bathroom floor/mat were disgustingly dirty. Water leaks on floor greatly when showering (with shower door completely closed). No safe in room (as advertised) - however manager offered to provide alternative room with safe the following day when a room with safe became available. Front hotel door always open, (however person attending it 24 hours per day we were told). The area was a little concerning.

2026-03-02 • via Nuitee
K
Kimberly • couple • ca
6
Overall we enjoyed our time away from the Yucatan where we live for 4 months out of a year. Staff was friendly and eag
Pros:

The property was very close to everything near the Malecon
2 very large grocery stores near by and a pickleball court.
Tuk tuks were available out on the street if you needed them.
The rooms were special with each one having its own decor, we stayed in the peacock room. Big, spacious, and first impressions were lovely.

Cons:

When we arrived we found out that we didn’t get breakfast everyday and when we booked it presented breakfast included on the page of Booking.com
The manager Christian said he has seen this before and is trying to correct it.
If we wanted breakfast. It was going to cost us another $200 pesos each every morning. That $2800 pesos extra for our week. Had I known this was going to happen, I would have booked a cheaper hotel which Booking.com had on their page. And so did air bnb.
So That was very disappointing for the fact I was sure we booked it with breakfast and there were no kitchenettes in the rooms, so cooking for ourselves was not an option.
Christian however because there was no coffee that went with the coffee pots in the rooms allowed us to come to the kitchen and fill our yeti’s with coffee every morning, which we drank in our rooms and had cereal instead of a hot breakfast.
When we went to swim in the pool, it was dirty, laden with debris and slimy, no filter was running. So I messaged the hotel. A girl came out and turned on the filter. The maintenance then started cleaning the pool the day after the message. Which we were grateful for.
We had to close the bathroom door to the lovely big bathroom we had because as much as they have tried to fix it, the rain head from the shower leaks hot water all the time sounding louder at night.
It needs a new rain head shower possibly and taps. And they took out the bidet.
There was a big square what they called their tub, but you couldn’t have a bath in it. Too much water to fill it first of all, and only a rubber flat stopper which wouldn’t hold the water in properly was what we had. So showers were the acceptable choice. I was looking for soaking into a tub with Epsom salts.
Otherwise the bathroom was lovely, large, lots of room for clothes and toiletries.
They also had to come in to fix our tv, for we couldn’t navigate the channels easily. The cable wasn’t hooked up properly and the smart tv didn’t work great either.

2026-02-28 • via Nuitee