Bob W Madrid Atocha

Hotels
9.2 (3018 reviews)
18 Calle de Fray Luis de León , Madrid , es

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Well-equipped rooms
Cons:
Bad bathroom smells
Small shower spaces

Categories

Cleanliness
8.41
Multiple reviews mentioned unpleasant smells in the bathroom and heating.
Service
9.88
The staff was described as attentive and responsive, addressing issues promptly.
Location
9.92
Guests noted the central location and easy access to transport and attractions.
Room Quality
8.37
Several comments on cramped spaces and specific issues with bathroom sizes.
Amenities
9.4
General satisfaction with kitchen facilities and cleanliness.
Value for Money
9.36
Overall considered acceptable given the location and amenities.
Food and Beverage
8.91
Not specifically mentioned but assumed standard for this hotel tier.
Overall Experience
9.38
Positive feedback from most reviews about the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 01:05

Property Description

Modern Aparthotel in Madrid

Convenient Location: Situated in the vibrant Arganzuela district, Bob W Arte is a stylish aparthotel near popular attractions like Puerta de Toledo and Mercado San Miguel.

Home-like Comfort: The recently renovated accommodation offers family rooms, free WiFi, and a washing machine. Guests can enjoy the convenience of a fully equipped kitchen, air conditioning, and a flat-screen TV.

Near Major Landmarks: Explore Madrid with ease as Atocha Train Station, Puerta del Sol, and Reina Sofia Museum are a stone's throw away. Don't miss the chance to book your stay at Bob W Arte for a memorable experience in the heart of the city.

Important information:

Housekeeping service is offered weekly for stays of 7 nights or more.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 3018 reviews
Cleanliness: 8.41
Service: 9.88
Location: 9.92
Room Quality: 8.37
Amenities: 9.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 9.38
Q
Qiaoyan solo_traveller gb
10
2026-05-30 via Nuitee
C
Carugati solo_traveller ar
8
Aceptabke
Pros:

La habitacion y la ubicacion cerca de Atocha

Cons:

Hacer el ckequing online

2026-05-29 via Nuitee
R
Razvan solo_traveller ca
10
Amazing time in Atocha, Madrid
Pros:

We stayed for 9 nights at Bob W Atocha. It a was a real pleasure to stay here with all what you need at your finger tips. Good location, good and clean apart, very nice people to talk to if something was needed. Amazing time in Madrid and Bob W have been full time part of it. Thank you all.

Cons:

Nothing.

2026-05-29 via Nuitee
B
Batuhan couple tr
8
2026-05-28 via Nuitee
M
Martha couple us
10
We’ve stay here several times & it’s always great!
Pros:

Location is great. Clean & comfortable. Easy to get in.

2026-05-28 via Nuitee
I
Irene couple es
10
Pros:

Soy madrileña de toda la vida y una amiga inglesa vino a verme unos días. No me convencía ninguno de los hoteles/apartamentos de Madrid que vi hasta que encontré este. Habitación y baño impolutos, con una cocinita con todo lo necesario, tele con bluetooth y un servicio excepcional. La cama muy cómoda también. La zona me parece inmejorable y fueron muy atentos, si teníamos alguna duda la respondían y solucionaban al instante. Una pasada la verdad, de lo mejorcito que hay para alojarse en la ciudad!

2026-05-27 via Nuitee
C
CHIH FAN couple tw
9
2026-05-27 via Nuitee
G
Gloria Bologna solo_traveller it
10
2026-05-26 via Nuitee
R
Radek extended_group cz
10
2026-05-26 via Nuitee
R
RICARDO couple cl
9
Muy recomendable. Volvería a tomar Bob W
Pros:

Ubicación
Limpieza
Comodidad de la habitación
Guardar maletas después del checkout

Cons:

No nos fue fácil obtener la clave

2026-05-26 via Nuitee
P
Providence couple fr
10
2026-05-26 via Nuitee
L
Lynne couple gb
10
Bob W provides a great home from home
Pros:

Big comfortable bed and generous apartment with plenty of storage space for belongings & cases. Well equipped kitchen to be able to have meals, if preferred, especially breakfast before setting off for the day (although there is a very nice cafe/bakery below the property called Santagloria). Spacious bathroom with a good size shower and under sink storage for toiletries. Nice touches with available charging cables, shopping bag, refillable water bottles & yoga mat for your use while staying.
Location is about a 30 minute leisurely walk into the city centre, about 15 mins walk from Atocha railway station and a 5 minute walk from Palos de la Frontera Metro station. Madrid is served by a very efficient & regular Metro service that can get you around the city with ease.
The online check in/reception/ door access all went smoothly & questions via WhatApp messaging were promptly answered. On the ground floor there is a laundry room (drying rack, iron & ironing board available in our apartment) although we already had a washing machine, but no dishwasher, in our apartment. In the laundry room, you can also find stock of various items to replenish your supply (e.g. towels, toilet rolls, tea bags etc.). The housekeeping staff that we encountered were friendly. It was also very handy to be able to use the left luggage locker room on the day of our departure (we were lucky to get the last available locker so grab one as early as you can). We had lovely meals at three nearby restaurants within a 5-10 minute walk from the apartment (El Roble, La Princesa Arab and Ay Guey Mexican) and there is a Mercadona supermarket above the indoor market across the road, so it’s easy to get whatever you need food & drink wise.
The Bob W chain has a variety of locations across Europe and I will definitely use again.

Cons:

The television didn’t have any English speaking channels… but we were able to connect onto YouTube on tv via iPad so that worked okay.
Only occasional noise from the corridor from other people but it is an echoey building with high ceilings so you don’t expect silence all the time.

2026-05-26 via Nuitee
A
Adrianne Cruz couple us
8
Beautiful vintage property, but not great to unwind after a long day ...
Pros:

It was a beautiful property, close to many restaurants with delicious food choices, coffee shops and tourist sites. Likewise the walk from the main train station was very short. The room came equipped with everything we needed, and the WiFi was strong.

Cons:

All 3 rooms we booked ran out of hot water 2-5 minutes into the first of our showers, which means the 2nd persons to shower did not get any warm bath. This would not be an issue in the warmer months, however after hours of walking around in the cold we expected to relax with a warm shower. There was no warning to this shortage of hot water either, which was disappointing.

2026-05-26 via Nuitee
M
MARIA DELIA solo_traveller es
10
Pros:

Poco ruidoso. Apartamento cómodo. El aire acondicionado funcionaba muy bien.

Cons:

A veces, los textos eran sólo en inglés. Y por teléfono tampoco hablaban la mayoría español

2026-05-26 via Nuitee
R
Raissa solo_traveller ch
8
2026-05-26 via Nuitee
I
Ieva extended_group lv
10
2026-05-26 via Nuitee
P
Philip couple ca
10
Madrid a lovely city to visit. BobW made it that much better
Pros:

apartment was great. everything that was needed for our 5 night stay. Location excellent near atocha station, prado Thyssen Reina Sofia all within a 15 minute walk. Customer service excellent. Highly recommend

Cons:

everythig was excellent

2026-05-25 via Nuitee
P
Paulina solo_traveller pl
10
Pros:

Było czysto. Mogliśmy zostawić wcześniej nasze plecaki w apartamencie. Było dużo udogodnień w postaci kosmetyków, suszarki, żelazka a nawet mata do ćwiczeń i wielorazowe butelki na wodę.

2026-05-24 via Nuitee
A
ana solo_traveller es
10
Pros:

Ubicación accesibilidad comodidad y limpieza

Cons:

Todo perfecto

2026-05-24 via Nuitee
Y
Yasmine couple us
10
2026-05-23 via Nuitee