The Sebel Canberra Campbell

Hotels
The Sebel
8.4 (1301 reviews)
16 Provan Street , Canberra , au

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Good Service
Great Location
Cons:
Overpriced
Maintenance Issues

Categories

Cleanliness
8.19
The hotel was noted to be generally clean, but there were mentions of maintenance issues that impacted the perception of cleanliness.
Service
8.76
Service was praised in multiple reviews for being excellent and accommodating.
Location
9.2
The location received high praise as central and convenient for various activities.
Room Quality
8.25
Rooms were generally comfortable, but issues with equipment were noted.
Amenities
7.98
Amenities had mixed reviews with some guests satisfied but others noting limitations.
Value for Money
7.64
Some reviews pointed to the hotel being overpriced for the quality offered, which impacted this score.
Food and Beverage
8.59
Food options were not prominently mentioned, leading to an average score.
Overall Experience
8.56
The overall experience was deemed positive, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at The Sebel Canberra Campbell, offering 4-star accommodation with modern amenities. Each room features a desk, a flat-screen TV, air conditioning, and some even include a balcony for stunning views.

Convenient Location
Situated just 1.7 km from Canberra Centre and 3.6 km from the National Museum of Australia, our hotel is the perfect base for exploring the city. With popular attractions like the Australian War Memorial and National Convention Centre Canberra nearby, you'll have plenty to see and do.

Exceptional Services
Enjoy complimentary WiFi and luggage storage during your stay at our non-smoking property. Relax in well-appointed rooms with cozy bed linens, towels, and a private bathroom with free toiletries. Book your stay at The Sebel Canberra Campbell for a memorable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1301 reviews
Cleanliness: 8.19
Service: 8.76
Location: 9.2
Room Quality: 8.25
Amenities: 7.98
Value for Money: 7.64
Food and Beverage: 8.59
Overall Experience: 8.56
K
Kalli solo_traveller za
10
Great hotel close to the lake
Pros:

This is my second stay and this hotel doesn't disappoint. It is close to the lake and has several breakfast and dinner options on its doorstep. I was thrilled to have a super early checkin- much appreciated. The staff also helped me print something I needed for my business meeting.

Cons:

Nothing to fault

2026-07-05 via Nuitee
J
jentodd solo_traveller au
10
2026-07-04 via Nuitee
J
jentodd solo_traveller au
10
2026-07-04 via Nuitee
S
Svenson couple au
10
2026-07-03 via Nuitee
J
Janelle solo_traveller au
1
Pros:

Nothing

Cons:

Very small and masculine. Flashing light on and off all night Nil appropriate seating. No parking...street parking only. 1 lift in and out of the building. Never stay here again!!

2026-07-01 via Nuitee
S
Sam couple au
6
Great place for its value.
Pros:

The location is great and the staff were friendly.

Cons:

I didn’t receive the appropriate help when I needed it at night.

2026-06-29 via Nuitee
U
Umme solo_traveller au
7
Pros:

Loved the location, spacious of the rooms, living area was fantastic with good space and all amenities. Bed themselves were the highlight, hardly find hotels with big beds. 10/10 for beds.

Cons:

Bigger towels for larger people. No bathroom shoes provided. Smaller amenities like bathroom soap and cotton buds, shower caps would make it 100% better

2026-06-28 via Nuitee
R
Robert couple au
8
Good location and a comfortable stay
Pros:

Very well appointed. Very comfortable

Cons:

The TV. For some reason they use the internet to stream the free to air channels. As the internet isn’t reliable the show you’re watching would drop out every 5 minutes or so. Normally comes back after 15 seconds however not always. Extremely frustrating when watching a show.

2026-06-28 via Nuitee
A
Anne couple au
9
Pros:

Handy to most attractions & eateries, shops.

2026-06-25 via Nuitee
L
Laura solo_traveller au
9
2026-06-24 via Nuitee
R
Renae Marsh solo_traveller au
10
Pros:

Loved the location and room we booked
Clean great facilities and value

Cons:

No

2026-06-23 via Nuitee
J
Jos solo_traveller au
9
Perfect stay for dog owners
Pros:

The bed mattress was the most comfortable I've ever slept on (I need to buy one immediately) pillows good too.
Room was spacious and well designed.
Pet friendly without ripping off customers with a big surcharge

Cons:

Receptionist was informative but could warm up a bit to customers

Room was a bit cold and I could hear the pipe work every 5 minutes filling up something or maybe it was a tap being turned on

2026-06-23 via Nuitee
N
Nicholas solo_traveller au
7
2026-06-22 via Nuitee
S
Sophie solo_traveller au
10
Pros:

Really nice hotel room that was clean and cosy.

2026-06-21 via Nuitee
C
Catherine couple au
9
Comfortable stay in a great location
Pros:

The rooms are modern and clean. The bed and pillows are comfortable and the shower is great. Parking is $25 extra but it’s secure and undercover so good value. Receptionist was lovely and friendly. Nice cafes close by.

Cons:

There’s nowhere to pull up and check in. There’s a couple of 5 minute spots out the front but cars were just parked there with nobody in them and not in reception either. We had to park in a no parking area.
There was no milk in our room and only one mug!

2026-06-20 via Nuitee
T
Thuc solo_traveller au
9
2026-06-19 via Nuitee
N
Ngoc Hong Nhung couple au
7
2026-06-18 via Nuitee
T
Terweeme solo_traveller au
10
Pros:

It was an excellent hotel. Very comfortable, clean and easy accessibility to the city. We definitely will use this accommodation in the future especially when travelling with our fur baby. Thank you!

Cons:

All good!

2026-06-16 via Nuitee
B
Brett solo_traveller au
10
2026-06-16 via Nuitee
S
Skapetis solo_traveller au
8
Pros:

Location was good the room was clean and tidy

Cons:

Tv in the room kept on cutting out connection not found.
This problem was not addressed for the length of our stay which was disappointing

2026-06-15 via Nuitee