The Sebel Canberra Campbell

Hotels
The Sebel
8.4 (1254 reviews)
16 Provan Street , Canberra , au

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good Service
Great Location
Cons:
Overpriced
Maintenance Issues

Categories

Cleanliness
8.19
The hotel was noted to be generally clean, but there were mentions of maintenance issues that impacted the perception of cleanliness.
Service
8.76
Service was praised in multiple reviews for being excellent and accommodating.
Location
9.2
The location received high praise as central and convenient for various activities.
Room Quality
8.25
Rooms were generally comfortable, but issues with equipment were noted.
Amenities
7.98
Amenities had mixed reviews with some guests satisfied but others noting limitations.
Value for Money
7.64
Some reviews pointed to the hotel being overpriced for the quality offered, which impacted this score.
Food and Beverage
8.59
Food options were not prominently mentioned, leading to an average score.
Overall Experience
8.56
The overall experience was deemed positive, although some issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:39

Property Description

Luxurious Accommodation
Experience comfort and style at The Sebel Canberra Campbell, offering 4-star accommodation with modern amenities. Each room features a desk, a flat-screen TV, air conditioning, and some even include a balcony for stunning views.

Convenient Location
Situated just 1.7 km from Canberra Centre and 3.6 km from the National Museum of Australia, our hotel is the perfect base for exploring the city. With popular attractions like the Australian War Memorial and National Convention Centre Canberra nearby, you'll have plenty to see and do.

Exceptional Services
Enjoy complimentary WiFi and luggage storage during your stay at our non-smoking property. Relax in well-appointed rooms with cozy bed linens, towels, and a private bathroom with free toiletries. Book your stay at The Sebel Canberra Campbell for a memorable experience.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 1254 reviews
Cleanliness: 8.19
Service: 8.76
Location: 9.2
Room Quality: 8.25
Amenities: 7.98
Value for Money: 7.64
Food and Beverage: 8.59
Overall Experience: 8.56
C
Craig family_with_children au
9
2026-05-28 via Nuitee
J
Jac_Bright solo_traveller au
8
2026-05-25 via Nuitee
A
Ashleigh family_with_children au
9
2026-05-24 via Nuitee
K
Katrina solo_traveller au
10
Pleasant
Pros:

Great Location

Cons:

The washer dryer doesn’t work

2026-05-24 via Nuitee
D
Darren couple au
9
Comfortable, enjoyable and would stay there again.
Pros:

There were no breakfast facilities, but there were plenty around close to visit. We went for the Dawn service Anzac Day. The Sebel was close and we were able to walk there safely. It was very quiet around this area.

Cons:

More car availability. Other than that nothing.

2026-05-23 via Nuitee
A
Angela solo_traveller au
10
Pros:

Excellent kind and caring staff .
Very attentive with all my daughters medical needs .

2026-05-21 via Nuitee
A
Angela solo_traveller au
10
Pros:

Excellent staff very kind and helpful with my daughters medical and support needs .
Would highly rate the Sebel Company .

2026-05-21 via Nuitee
A
Angela solo_traveller au
10
2026-05-21 via Nuitee
R
Robert couple au
9
Very good for a short stay.
Pros:

Good city centre location. Very good for visiting the National War Memorial and the lake. Well equipped room, which was clean and tidy.

Cons:

The bed was overly large. A smaller one would have afforded more sitting space. Both chairs ought to be matching and have a back to them to allow more comfortable sitting for breakfast etc. Few nearby restaurants or shops. Not much of a view from the balcony.

2026-05-20 via Nuitee
J
JULIE solo_traveller au
9
2026-05-19 via Nuitee
B
Brian solo_traveller au
10
Excellent value and a comfortable clean property!
Pros:

It was central to my needs . It was good value . Prices were reasonable. Staff were welcoming and helpful. Facilities were excellent.

Cons:

There was nothing wrong with the Sebel.
A restaurant would be good.

2026-05-19 via Nuitee
A
Angela solo_traveller au
10
Pros:

The lovely staff.

Cons:

The freezer didn't work and the stream cast on tv kept malfunctioning .

2026-05-19 via Nuitee
G
Geoff couple au
9
Will stay again (with puppies)
Pros:

Very comfy for us and our puppies

Cons:

Parking spots are tight but manageable

2026-05-18 via Nuitee
M
Michelle extended_group au
9
Comfortable stay. Would return.
Pros:

Good location to landmarks, good selection of restaurants and food options walking distance. Easy to use and navigate paid carpark. With only one lift it’s still quite quick. Clean and well appointed apartment and friendly front desk service. Comfortable beds and pillows.

2026-05-17 via Nuitee
H
Hasan couple au
9
2026-05-16 via Nuitee
C
Carl solo_traveller au
10
comfortable stay close to the lake
Pros:

Close location to the lake

2026-05-16 via Nuitee
B
Bev solo_traveller au
9
Will be back again.
Pros:

Location, well appointed, up to date.

Cons:

The tv kept losing connection, making it difficult to get news updates.

2026-05-15 via Nuitee
C
Caprice couple au
5
Cons:

I rang the Sebel a week before to book the night before and for the same room as I was having a surgery. They confirmed and said it was sorted but when we arrived it wasn’t and then the receptionist said he fixed it which he said he did and then the next morning our key didn’t work as it was cancel due to it not being changed over which I had to go down stairs instead of resting and the next receptionist said no it wasn’t changed then we had to say we were here for the original booking

2026-05-15 via Nuitee
M
Mark solo_traveller au
10
Short but enjoyable
Pros:

I was upgraded and I wasn't expecting that, so it was a very pleasant surprise.

Cons:

No complaints

2026-05-12 via Nuitee
J
Jan couple au
9
2026-05-11 via Nuitee